Bulien LLP

Alteryx Analytics Cloud

Designer Cloud is a low-code, no-code, code-friendly data analytics system designed to democratise and demystify data problems in any organisation. It allows data of any type to be ingested from any source then transformed to produce highly efficient data pipelines with huge time and cost savings through efficient process.

Features

• Self-service data workflow platform
• Code-free, drag & drop interface
• Seamlessly connect to multiple sources, including legacy, via pre-built APIs
• Prep, blend, cleanse, analyse - all in a single platform
• Data design, extraction & manipulation (ETL/ELT)
• Faster processing with cached workflows
• Outstanding community-based support & network
• Clear annotated workflows - transparent and transferable
• Automation of repeatable workflows with scheduling
• Advanced predictive, prescriptive, statistical & geospatial analytics

Benefits

• Connect, prep, blend, cleanse, analyse, model - all without programming
• Connect to all sources - Redshift, Hadoop, via API etc.
• Reduce data prep burden on analysts & data scientists
• Clear backlogs of all analytics use cases
• Drive efficiency through automation & scheduling of repeatable workflows
• Enrich existing data with demographic, firmographic or spatial data
• Make data accessible and consumable across the entire organisation
• Output seamlessly to multiple BI platforms, AI platforms, warehouses etc.
• Deploy, manage & monitor productionised predictive & machine learning models
• Improve data-driven decision making across organisation

£24,000 a licence a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at admin@bulien.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

973422047905645

Contact

Bulien - Machine Learning, AI, ETL, Data blend, Predictive Analytics, Data Warehousing, Cloud Services
02039621778
admin@bulien.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: The service is an always on Saas or hybrid Saas/private cloud solution with updates and patches pushed on an frequent basis. It is supported on all common browser interfaces. Hosted on AWS, Google and Azure clouds with Private data in your existing cloud environments
• System requirements:
  • Google Chrome v.106 - v.108
  • Mozilla Firefox v.105 - v.107
  • Microsoft Edge
  • Alteryx Cloud supports deployments in Azure.
  • GCP and Amazon Web services.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: This differs depending on the support package purchased.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: This differs depending on the support package being purchased but can be less than 1 hour response times and 24/7/365 if required.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: All of the above depending on the use case.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Word
• End-of-contract data extraction: We do not store any data nor does Alteryx.
• End-of-contract process: The costs of the software are annual, paid upfront and on a subscription basis. If the license is not renewed the product will not allow access. Since no data is stored in the software there is no issue with data loss. Workflow templates and associated files are still available for a client to save should they wish to load them into a licensed version of the software that they own.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Differences are dependant on the mobile device being used.
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: The cloud platform delivers an REST API service interface for requesting and pushing data as well as event triggers for orchestration and automation. ; The Alteryx Analytics cloud user interface has a modular approach to the different capabilities such as data wrangling and preperation, orchesatration and automation, machine learning, Location Intelligence, app building and Ai driven insights.
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: Currently, in designer cloud, users can add tools to the canvas run workflows and interpret their data using nothing but the keyboard and a screen reader. Some features are not fully screen reader compatible, such as the most recently added tool configurations. All of our testing has been done by our in-house accessibility expert, who is a user of assistive technology. All testing was done manually with a screen reader and keyboard, as well as a contrast checker and other various manual tools.
• API: No
• Customisation available: No

Scaling

• Independence of resources: The system provides elastic growth for each user and process as part of the service so demand on load does not affect other users. It cannot take into account the load on the data systems being used in the processing

Analytics

• Service usage metrics: Yes
• Metrics types: Audit logs and metrics can be provided on demand.
• Reporting types: Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Alteryx

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: Data is not at rest within the application - data is at rest in your data storage and applications . The metadata about the application is encryted within the control plane
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Data is not stored in the system itself so there is no need to export data. The product is designed to build data pipelines (workflows) that clients use to transform data upstream of Alteryx for further analysis either within the product or elsewhere in systems such as Power BI, Tableau, Qlik or anything else.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats: Any
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • There are several native data upload tools
  • Any non standard connections can be built using native tooling

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
  • Legacy SSL and TLS (under version 1.2)
  • Other
• Other protection between networks: Alteryx complies with its obligations under data protection law with respect to all restricted, cross-border transfers of personal data. Access to customer content through hosting, support, or professional services is managed as a data transfer subject to the standard contractual clauses outlined in Alteryx’s standard data processing agreement (DPA). Internal data transfers between Alteryx entities utilize a comprehensive intra-company DPA and standard contractual clauses. Utilising Private Data Handling or Storage the solution leaves the data in your network, it streams a small subset of data to the browser for designing workflows but does not cache locally in the browser.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
• Other protection within supplier network: Alteryx maintains a comprehensive information security program designed to protect the confidentiality, integrity, and availability of customer and user data in accordance with all applicable industry standards and practices. Our security program includes measures intended to meet or exceed data protection requirements for personal data, including those outlined by the GDPR and CCPA.; Any communication between the data plane and the control plane created in the Private Data Storage or handling architectures is secure and encrypted with end users view streamed not transitted.

Availability and resilience

• Guaranteed availability: Alteryx strives to deliver stable solutions that customers can operate with confidence, and we take defects and downtimes seriously. Alteryx follows ISO 22301 guidelines for managing and maintaining plans for continuity of operations. This includes identifying critical processes, reviewing their components, and verifying response times in line with the company’s recovery time objectives.The ISO 27001 certified Alteryx Analytics Cloud Platform enhances security, isolates permissions, and manages risk by separating application control planes and data planes. The control plane orchestrates workloads, provides the user interface, and manages application usage data. The data plane gives customers self-service access to their data to run analytic workloads. To further enhance security, customers can keep the data plane in their own cloud environment using Private Data Handling. A System availabilty factor of 99.5% is monitored and worked towards. To offer the Service levels required for a business critical applicaton. Please refer to the Alteryx SLA documentation with reference to service credits.
• Approach to resilience: Alteryx strives to deliver stable solutions that customers can operate with confidence, and we take defects and downtimes seriously. Alteryx follows ISO 22301 guidelines for managing and maintaining plans for continuity of operations. This includes identifying critical processes, reviewing their components, and verifying response times in line with the company’s recovery time objectives.; The platform leverages the resiliency options provided by each of the cloud providers to ensure resiliency and availability . Further information can be obtained on request
• Outage reporting: System outages are reported to the system administrators via email or via the status portal at ; https://status.alteryxcloud.com/

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Username or password
  • Other
• Other user authentication: The access to the service is via SAML or username/password control on a least based access permissions basis. Acces to support will be via an Supprt portal with the option for named users only.
• Access restrictions in management interfaces and support channels: The access to the service is via SAML or username/password control on a least based access permissions basis. Access to support will be via an Supprt portal with the option for named users only.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Username or password
  • Other
• Description of management access authentication: The access to the Management service is via SAML or username/password control on a least based access permissions basis.

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Comprehensive data security framework that is compliant with security standards SOC 2 Type II, ISO 27001. Governance is a multi-layered approach. Our framework does not rely on one control point or only one tool; instead, we outline how preventative or detective controls can be leveraged through the entire analytic lifecycle.
• Information security policies and processes: A comprehensive data security framework that is compliant with major security standards — SOC 2 Type II, ISO 27001.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: The software components of Alteryx are developed in line with our Software Development Lifecycle (SDLC) policy. Alteryx uses a risk-based approach when applying its SDLC methodology, which may include performing security architecture reviews, automated security scans, and external penetration testing. Alteryx performs periodic security code reviews and scans source code as well as packaged software to monitor against malicious threats. Alteryx follows industry-standard security practices to identify and resolve vulnerabilities both before and after product release to provide reliable and secure products. Vulnerabilities go through evaluation, rating, and prioritization. Updates are released to address vulnerabilities in supported versions.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Alteryx has a comprehensive vulnerability management program in line with guidance from NIST and other industry standards. Alteryx has a comprehensive vulnerability management program that manages any reported or suspected vulnerability across its lifecycle, with defined processes that cover identification, assessment, prioritization, remediation, verification, and reporting.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Alteryx leverages modern threat detection and prevention systems to safeguard and monitor against malicious exploitation, unauthorized disclosure, modification, and destruction. These systems are actively monitored, with potential problems or violations documented and escalated to the appropriate teams to ensure prompt remedial action.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Alteryx recommends a comprehensive framework for analytics governance. This maintains flexibility to enable rapid prototyping, quick analysis while outlining how additional controls can be applied to routinely executed, high-risk processes.; Alteryx’s DPA and Information Security Program Description specify that we notify customers, without undue delay, when we become aware of a security incident impacting Customer Content. Our dedicated incident response team is tasked with managing the identification and detection of security incidents, providing timely responses, and taking such steps as are necessary for prompt recovery of systems and data. Our incident response practices align with ISO 27035 and NIST 800-61.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • NHS Network (N3)
  • Joint Academic Network (JANET)
  • Scottish Wide Area Network (SWAN)
  • Health and Social Care Network (HSCN)
  • Other
• Other public sector networks: Alteryx can connect to any network using native connector tooling

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Bulien has been a carbon negative company since 2021, with a comprehensive sustainability plan for an SME of our size. We consider our working environment and transport in everything we do, and work with global tree planting associations to help plant trees where they're needed most.

  Covid-19 recovery

  Bulien switched to an entirely work-from-home model as default for all staff to ensure safety, comfort & convenience during the pandemic and thereafter, In 2022, Bulien made the Mental Health at Work Commitment. The Alteryx ADAPT Program - The Advancing Data and Analytic Potential Together (ADAPT) program was launched for those impacted by COVID-19. As a result of changes in employment, Alteryx provided resources and Community-supported data science and analytics skills as well as a 90-day Alteryx Designer license for free.

  Tackling economic inequality

  Bulien has a successful apprenticeship scheme, both in terms of apprentices joining the business but also with existing employees continuing their education through apprenticeship. We supply guest lectures to universities and schools in the region. Alteryx SparkED is an education program empowering students to succeed in the data economy, by supplying free educational software licensing, learning paths & certification.

  Equal opportunity

  Bulien is an equal opportunities employer. We pride ourselves on creating a diverse workforce since we believe this creates a highly empowered and positive impact on the work we do. We deliver perpetual in-house training & development to all staff, enhanced by external offerings wherever applicable/desired. We supply a wide program of free to attend webinars on a bi-weekly basis, showcasing a variety of different technologies.

  Wellbeing

  Bulien is committed to employee wellbeing. We regularly hold wellbeing and mental health days and encourage a culture of openness and trust including health issues, further education opportunities and other activities such as away days that foster a culture of happy, healthy people. Through the Alteryx for Good program, Alteryx delivers game-changing benefits of breakthrough data science & analytics capabilities to schools, universities, and non-profit organisations. Both Bulien and Alteryx grant employees wellness days for mental health. Whilst not at the threshold number of employees (500), Bulien is working towards the mental health standard associated with Thriving at Work.

Pricing

• Price: £24,000 a licence a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Trials are available on request. These are usually for maximum of 30 days.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at admin@bulien.com. Tell them what format you need. It will help if you say what assistive technology you use.