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Zenos Solutions Ltd

VIM Upgrade

Upgrade of SAP Invoice Management (VIM) / Opentext Vendor Invoice Management. Transition from existing version(s) to the latest appropriate version, ensuring improved performance, enhanced features, and compatibility with the latest SAP solutions.

Features

  • System upgrade
  • Solution optimisation
  • Best practice deployment

Benefits

  • Benefit from latest technologies
  • Ensure compliance with regulatory requirements
  • Increase automation

Pricing

£1,150 to £1,350 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matthew.dartford@zenos-solutions.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 7 3 9 2 5 8 4 4 5 7 5 1 8 7

Contact

Zenos Solutions Ltd Matthew Dartford
Telephone: 0330 133 5235
Email: matthew.dartford@zenos-solutions.com

Planning

Planning service
Yes
How the planning service works
Our offering covers advisory, implementation and optimisation. As experts in AP solutions with years of experience we can offer:

‘Healthcheck’ analysis of AP and P2P processes and solutions

Strategic roadmap – a plan to take control of invoice processing and turn it into an opportunity
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • SAP Invoice Management
  • Opentext Vendor Invoice Management
  • VIM
  • Intelligent Capture for SAP Solutions
  • SAP Central Invoice Management
  • SAP Central Finance

Training

Training service provided
Yes
How the training service works
Handover of the delivered solution to the customer support organisation - including documentation - would form part of any upgrade. Additionally we can offer full training to end users, be it as a 'train the trainer' model or direct to end users.
Training is tied to specific services
Yes
Services the training service works with
  • SAP Invoice Management
  • Opentext Vendor Invoice Management

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We offer a proven implementation methodology based on experience of multiple global deployments

· Templated ‘best practice’ rapid deployment models to maximise value

· Integration with other SAP and non-SAP tools and networks for increased automation and faster processing

· Built-in process automation to improve productivity, eliminate redundancy
Setup or migration service is for specific cloud services
Yes
List of supported services
  • SAP Invoice Management
  • Opentext Vendor Invoice Management
  • Intelligent Capture for SAP Solutions

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Unit testing of the delivered solution would form part of the implementation. Additionally - depending on project requirements - additional test activities can be provided including SIT and performance test execution.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
We provide a support "Managed Service" - system monitoring, incident support, solution improvements

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
We aim to respond within 24 hours (working week)
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support levels - including hypercare and ongoing support (monitoring and incident management - would be agreed based on the specific engagement

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Equal opportunity
  • Wellbeing

Equal opportunity

We are committed to promoting equal opportunities by adhering to the principles of the Equality Act 2010. We ensure that all job opportunities and advancements are based on qualifications, experience, and knowledge, without discrimination. We have implemented workplace policies that support diversity and inclusion, creating an environment where a variety of perspectives are recognized and valued. Our recruitment procedures are designed to prevent bias, and we make reasonable adjustments to accommodate differently-abled individuals, ensuring equal access to opportunities. By fostering a workplace that encourages equality, we help our employees succeed,

Wellbeing

We believe that a happy and healthy workforce is more productive and innovative. To this end, we offer flexible working hours to accommodate personal needs and work-life balance. We also provide regular health and wellness workshops, and access to mental health resources.

Pricing

Price
£1,150 to £1,350 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matthew.dartford@zenos-solutions.com. Tell them what format you need. It will help if you say what assistive technology you use.