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Equal Experts UK Limited

Data Recovery, Conversion and Migration

Migrating data from legacy systems into cloud-based persistence offerings, including automation, physical collection, processing, and migration of data, as well as modelling data appropriately for different cloud data store solutions and different access cases. Applicable to one-off and recurring data migration scenarios as part of a transition to cloud-based services.

Features

  • Modelling effective data structures for post migration cloud based service
  • Designing data models for various sql and NoSql storage options
  • Analysing legacy systems to mine data for cloud solutions
  • Extracting, transforming, and loading (ETL) of data from legacy systems
  • Modelling data appropriately for the software using it
  • Performant, scalable, and reliable data import and processing
  • Initial and on-going data migration
  • Solutions that support changing migration functionality as software evolves
  • Feeding back modelling knowledge into systems design
  • Equipping in-house teams with skills for future migration projects

Benefits

  • Data migration built hand in hand with the destination application
  • Quickly and effectively extracts data from legacy systems
  • Discovers what data is in your legacy system
  • Discovers how existing data can incorporated in your new system
  • Cleans data pre migration and improve it during migration process
  • Reduces the cost and risks associated with migration
  • Minimises migration effort with proven tools, processes and staff
  • Migrates from legacy systems - reduces expensive legacy hosting
  • All work undertaken by highly experienced Equal Experts migration staff
  • Creation of migration strategy provides structure for subsequent data migration

Pricing

£250 to £1,500 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at solutions@equalexperts.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 7 3 9 9 4 4 5 4 1 3 2 4 0 2

Contact

Equal Experts UK Limited Louis Abel
Telephone: +44 7968 157766
Email: solutions@equalexperts.com

Planning

Planning service
Yes
How the planning service works
To build detailed knowledge of the context and domain for any project, an initial phase of planning, definition and knowledge transfer will generally take place at the start of an engagement.

As part of migration to a new cloud-based service, planning for the migration of data from existing legacy sources is an important consideration. Our service provides an in-depth investigation and analysis of the current or legacy data model, to determine what data can be extracted from the existing systems/sources and what improvement or cleanup is necessary.

We may conduct data modelling as part of design and planning, although detailed modelling will be part of set up and migration. Effective data modelling is much like effective software design in that there is simply no substitute for raw talent and experience. Our highly experienced and highly trained developers and architects will construct an appropriate data model that is simply better than what other options are capable of. Both the requirements of the new system and the data available from the existing system will feed into this model.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
For every client, we aim to transfer and embed knowledge of technology and process innovation. Our consultants help improve our clients’ internal competencies and build long-term sustainable capability, as they migrate to modern cloud-based products and services. We tailor particular practices to address specific organisational constraints – we recognise that every organisation is different and there is no “one size to fit all”.

The depth of experience of our consultants means they are mature, pragmatic, and have an approach grounded in hands-on digital experience. This is key to our ability to help with training, upskilling and building knowledge of new ways of working within client team members. All our consultants are selected based on their demonstrated understanding of how intelligent and innovative uses of technology are being put to work to provide competitive advantage across industries. Passing this expertise and understanding to our client team members is a key, and unique, advantage and value provided throughout our engagements.

We tend not to offer classroom-based training as our consultants are happy to share their knowledge throughout a project. They take responsibility for helping individual client team members adopt new practices and ways of working.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Data recovery, conversion & migration is recommended for any application, system, or organisation needing to extract data from an existing legacy application (or other source) in order to move to new digital products and services deployed to cloud infrastructure. Leveraging existing data as effectively as possible is key to the success of any new digital system. However, often working with the existing data is challenging for the same reasons that working with the existing system is challenging — the data could be old and largely unmaintained, poorly understood, or perhaps simply not organised in a way that is suited for important new use cases.

For this reason, one of the most important parts of designing a replacement (or enhancement) enterprise system is recovering, converting and migrating data from the previous system. This is a complicated undertaking that involves data modelling, skilled investigation of the existing system, extraction and processing, cleanup and sanitisation, security considerations, and sometimes even detective work to detect and repair mistakes and logical corruption. Our approach produces appropriate solutions as simple as one-off migration scripts, up to custom bespoke analysis and migration efforts that are an integral and ongoing piece of larger projects.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
All our consultants have extensive experience of both manual and automated testing, including performance testing, continuous integration and delivery into production environments at scale. With all clients we actively encourage the adoption of robust and meaningful automated test coverage, delivery and test techniques, to reduce risk and safely increase delivery velocity. We are happy to work with a clients existing quality management system (QMS) where appropriate.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Our operational philosophy is “you build it, you run it’”. The delivery team responsible for the development of a live service usually also takes responsibility for its operation. We have found that development teams which support their own products are motivated to deliver higher quality, more robust and maintainable code.

When a service is live with real users we expect the delivery team to provide 2nd line (infrastructure, in conjunction with hosting support agreements) and 3rd line (applications) support during business hours. We can agree an appropriate model for 24/7 on-call coverage if required - see our G-Cloud On-Call Support offering for details. We typically establish an on-call rota with delivery team members assigned on a weekly basis.

Our experience is that digital services are never really finished and that it is important to retain some level of investment to allow the addition of new features as the needs of customers (both internal and external) change. Our design of the end-to-end service can include establishing Service Level Agreements for ongoing service evolution and operational support (ensuring agreed levels of service availability).

Service scope

Service constraints
No

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide an engagement manager on all G-Cloud engagements with responsibility for ensuring customer objectives are met, and for addressing any issues with service delivery. Our engagement managers act as an escalation point, and can be reached via phone or email, to respond to issues beyond the control of the team providing the service. Engagement management is included within our service pricing.

When a service is live with real users we expect the delivery team to provide 2nd line (infrastructure, in conjunction with hosting support agreements) and 3rd line (applications) support during business hours. We can agree an appropriate model for 24/7 on-call coverage if required - see our G-Cloud On-Call Support offering for details. We typically establish an on-call rota with delivery team members assigned on a weekly basis.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
10/07/2023
What the ISO/IEC 27001 doesn’t cover
Nothing
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Equal Experts has a robust Environmental Policy, aligned with PPN06/20 Theme 4, PPN06/21 and the UN Sustainable Development Goals, which details commitments to reduce our environmental impact holistically across the organisation. We have published and updated our plans annually since 2019, meeting the government’s Streamlined, Energy and Carbon Reporting legislation (SECR), initially reporting Scope 1 and 2 emissions. Our Carbon Reduction Plan is published on our website and has been certified to meet PPN06/21 requirements by CCS.

EE is committed to achieving net-zero Carbon emissions by 2030. We are actively exploring investments in innovative, effective carbon-offsetting initiatives to achieve this target. Our internal Carbon Net-Zero Governance working group advises the Exec Team on meeting the 2030 net-zero target.

For G-Cloud contracts, we will:
--Build systems making extensive use of cloud services. Most systems we build use automated scaling of resources to ensure we minimise both cost and environmental impact of operation. We migrate to more efficient resources and operational practices as cloud providers introduce them.
--Encourage and support remote and hybrid working, and provide access to tools like Zoom, Lucidchart and Miro to encourage and facilitate this and thereby reduce our carbon footprint. We have written an open-source Remote Working Playbook which is available to anyone via our website.
--Assign local staff to client engagements whenever possible, to reduce travel impact.
--Use flexible co-working spaces with high BREEAM ratings.
--Reduce office material consumption and waste eg. printers and paper, recycle and reuse wherever practical.
--Reduce energy and water consumption.
--Consider the environment in our branded merchandise used at events and promotional activities, particularly reducing plastic use and local sourcing.
--Improve our recycling efforts, particularly IT equipment (our largest relevant expenditure in this area), and deliver social benefits through reuse wherever possible.

Tackling economic inequality

ENTREPRENEURSHIP AND TRAINING
For GCloud contracts, we will:
--Flow ~65% of revenues to our Associate supplier network (small, entrepreneurial businesses).
--Expand and assign consultants from EE’s Evolve programme, which mentors technology practitioners to become expert consultants.
--Work with specialist partners (eg. SigmaLabs, NorthCoders) to develop skills for under-represented and early-career candidates, assigning them to our teams and using our expert consultants to coach and train them.
--Provide retraining and return opportunities, mentoring, development of technical skills which address skills gaps, training through mock-up interviews, provision of CV and careers guidance.
--Where possible, provide opportunities to employ and develop more people with protected characteristics in new skills relevant to the contract.
--Share knowledge and experience publicly via ExpertTalks and Open-Source Playbooks to develop disadvantaged groups’ skills.
--Partner with leading diverse communities, networks and ambassadors to identify suitable candidates eg. SigmaLabs, Coding Black Females.
--Continue hosting events for minority and under-represented groups, for example, 10 Digital Ladies and Women Who Code.

DIVERSE SUPPLY CHAINS
Our partnering model directly supports SMEs and SEs, which we engage as specialist subcontractors. We identify new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals that can participate in our supply chain and those of our clients.

For G-Cloud contracts, we will:
--Procure in a fair and open, PCR2015 manner.
--Establish innovation programmes to identify and onboard new micro businesses.
--Encourage suppliers to diversify their supply chain in line with our goal to increase supply chain resilience.
--Increase supply chain governance using recognised bodies such as sedex.com.
--Measure and increase staff characteristics and success in our associate/supplier diversity (eg. %spend with each supply group across micro, SME and collectives; %of start-up suppliers still in business after three years).

Equal opportunity

EQUAL OPPORTUNITIES
Equal Experts has a longstanding commitment to advancing diversity, equality and inclusion. We operate in ways that support clients to deliver their Public Sector Equality duty under section 149 of the Equality Act 2010. We are Level 1: Disability Confident Committed and members of the Business Disability Forum.

For G-Cloud contracts, we will:
--Run monthly team psychological safety surveys, share results with teams, help teams identify and support improvement actions.
--Invest in workshops and training to help teams improve safety and inclusion.
--Host events for minority groups, such as 10 Digital Ladies and Women Who Code.
--Provide family-friendly and dignity-at-work policies (we were placed 4th in Glassdoor’s Best Places to Work 2024).
--Continuously evolve recruitment processes to improve diversity, equality and inclusion, and provide unconscious bias training for our recruitment team.
--Engage Druthers, executive search specialists in building inclusive teams, to broaden our team diversity.
--Where possible, provide opportunities to employ and develop more people with protected characteristics in new skills relevant to the contract.
--Make appropriate adjustments where practical to support and develop individuals with physical, mental and hidden disabilities.
--Regularly monitor our performance (eg. Cabinet Office CAESER, B Impact Assessments) to help develop annual improvement plans.

MODERN SLAVERY
EE is covered by the Modern Slavery Act 2015. Our published policy statement, processes and procedures are reviewed and updated annually (eg. Employee Team Charter, Whistleblowing Policy, Code of Conduct for Suppliers).

We will undertake due diligence when considering taking on new suppliers and regularly review existing suppliers. This includes evaluating modern slavery risks. We are members of Sedex Global and will use their services to review our extended supply chains and provide confidence to our clients.

Wellbeing

HEALTH AND WELLBEING
Equal Experts promotes psychological safety, trust, inclusion and a “grown-up” culture throughout our workforce. We work closely with our clients to support the health and wellbeing of our team members, establishing onboarding practices and developing local team charters to ensure new team members are welcomed and made to feel safe. We support the six standards of the Mental Health at Work Commitment and the Race at Work Charter and encourage our supply chain to do the same.

For G-Cloud contracts, we will:
--Run monthly team psychological safety surveys, share results with teams, help teams identify and support improvement actions.
--Promote inclusive and accessible recruitment and retention practices to ensure people feel valued (Equal Experts was placed 4th in Glassdoor’s Best Places to Work 2024).
--Offer flexible and remote working and encourage staff to take regular breaks, “Movement Snacks” (workstation exercises), holidays, online team-events.
--Provide awareness training and guidance through our policies, ExpertTalks and playbooks.
--Offer private medical cover for our UK employees and their families, including encouraging exercise and other preventative measures.
--Host public online ExpertTalks on Health and Wellbeing, eg. “Avoiding Burnout”.

INTEGRATED COMMUNITIES
For G-Cloud contracts, we will:
--Foster an open, inclusive working culture eg. 'no-blame' retrospectives to help us learn from each other's perspectives.
--Hold socials and lean coffee sessions to ensure a welcoming culture that leads to better team bonding and working relationships.
--For physical health, hold our annual Walkathon competition for staff and family members, clients and partners, which encourages physical activity and raises money for charity (1200 participants, £136k raised in 2023).
--Encourage companies in our supply chain to implement measures to improve employees' physical and mental health and wellbeing, and implement standards in the Mental Health at Work commitment.

Pricing

Price
£250 to £1,500 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at solutions@equalexperts.com. Tell them what format you need. It will help if you say what assistive technology you use.