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Principle One

Business Analysis and Product Management Service

Principle One offers expertise in business analysis and product management to Law Enforcement and other government departments. We can elaborate initial requirements, refine throughout development, and act as Proxy-Product Owners. Additionally, we can provide product management aligned with business goals, supporting early-stage business case and strategy development and throughout delivery.

Features

  • Analysis of the business context and existing processes
  • Acting as proxy-product owner
  • Stakeholder engagement and communications
  • Use of scenarios for validation of end-to-end user requirements
  • Product Definition, including functional and non-functional requirements elaboration
  • Strategy and planning, including roadmap development and business case support
  • Feature prioritization and backlog management
  • Performance analysis and benefits tracking
  • Training design and delivery
  • Validation of requirements through proof-of-concepts and demonstrators

Benefits

  • Provides access to wide range of domain experience
  • Solution agnostic and pragmatic delivery approach, responsive to evolving requirements
  • Ensures solutions are desirable, viable, feasible, and sustainable
  • Advocacy for business’ goals and needs within large technical deliveries
  • Responsible for the quality of products aligned to user business
  • Design and delivery of user-empathetic solutions
  • Supports cloud strategy development
  • Supports successful wider programme delivery
  • Supports successful organisational change in response to new capability
  • Complimentary to technical architecture and solution design for cloud

Pricing

£375 to £1,495 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@principleone.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 7 4 2 5 6 6 2 5 9 6 4 4 5 5

Contact

Principle One Enquiries
Telephone: 02045702200
Email: enquiries@principleone.co.uk

Planning

Planning service
Yes
How the planning service works
Principle One works with customers to plan the design and implementation of complex, mission-critical systems and platforms in secure environments. Our analysts and product managers work with the customer from the outset to define the exact input required, forming a suitable multi-disciplinary team, including business analysis, architectural, business consultancy and delivery management support. We are familiar with a range of delivery methodologies including agile and waterfall, and will work with each customer to define the right approach for them. Principle One can also provide assessment of existing work or plans for migration to cloud services, and have experience of provide architectural assurance services for large in-flight programmes, to enable clear decision making.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Principle One will work with the customer and relevant stakeholders to design and implement training plans, if appropriate to the project. This could include drawing on our business change expertise to carry out training needs analysis and knowledge transfer plans to ensure learning is embedded in the customer organisation.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Principle One can provide advice and technical assistance in migration of existing solutions into a cloud-ready format or migration into industry-standard cloud-native containers that can be readily deployed with major cloud services.

Additionally Principle One can provide advice and technical assistance to organisations looking to move between cloud service providers.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Principle One can provide advice and execution of quality assurance strategy and approaches for cloud architectures and web applications, including performance testing and analysis.

Our approach is to ensure a suitably tailored QA regime is applied at all stages of the systems development life-cycle.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Principle One will work with each customer to define any constraints of the particular service being provided.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Customers would have email details for a lead team contact e.g. Product Manager / Lead Business Analyst questions or issues. Standard response times would be one working day, however any particular response times required would be agreed at the start of each project.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Principle One would work with the customer at the outset of the project definition to agree the appropriate support levels for each engagement. Each customer receives dedicated account management, project management and technical SME support.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Equal opportunity
  • Wellbeing

Equal opportunity

Principle One is committed to equality of opportunity through our recruitment and staff management practices, our work with customers and also through our external partnerships.
We welcome diversity amongst our staff, sub-contractors, customers and partner organisations, recognising that individuals from a wide range of backgrounds and experience can bring different perspectives and insights to our delivery challenges.
Our Equality, Diversity and Inclusion Working Group provides a central focus for ED&I issues, and information sharing throughout the Principle One team and we work to support adjustments and ways of working to accommodate neuro diversity across our workforce.
An example of our commitment to tackling workforce inequality and creating opportunities in the technology industry is our partnership with Coding Black Females, a non-profit organisation whose primary aim is to provide opportunities for black women to pursue a technical career, network, receive support and build relationships. Principle One staff have provided mentoring and training to the Black CodHer bootcamp on a pro bono basis. We have also recruited a number of staff through Coding Black Females, who are now part of our customer delivery workforce.
Principle One is also part of the Lilian Baylis Technology School’s Adopt a Student mentoring programme. Several of our team are mentoring locally based sixth formers from a range of socio-economic backgrounds and offering work experience to T level students. We have also launched an apprenticeship programme to help broaden the diversity in our consulting workforce.

Wellbeing

Principle One understands the importance of physical and mental wellbeing, both for our staff and in the wider community across our customers. We work to provide our team with a good work life balance, recognising that this will vary between different people and at different stages throughout their career. We support part time working and are flexible in terms of blending in-office and home-based working, while also supporting the preferred working patterns of our customers.
We have invested in Mental Health First Aider training for a number of the team; this provides a greater understanding of mental health issues and also gives the team a first contact point and source of information if they feel they need support in this area.
We promote a healthy working culture; while deadlines are unavoidable, we do not have a long working hours culture by default, and we encourage our staff to fully use their annual leave allowances. This supports strong customer delivery by making sure our team are not working at an unsustainable rate.
We also promote wellbeing support through our partnerships, notably with the charity Police Care, who provide mental health support to officers, police staff and veterans who have suffered harm as a result of their policing work.
We have been involved in both fund raising and providing pro bono consulting support. Fundraising efforts have included an all-team sponsored walk during one of the Covid-19 lockdowns and a recent charity quiz and auction, focused both on team relationships and mental health as well as promoting awareness and raising funds for Police Care.

Pricing

Price
£375 to £1,495 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@principleone.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.