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Ultima Business Solutions Ltd

Ultima and Varonis SaaS Data Security Platform

Secure data through automation, working with Ultima and Varonis. Varonis is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation. Automated data security.

Features

  • Accurate data inventory: Find, classify, label, secure sensitive data
  • Flexible policies: Library of hundreds of customizable classification rules
  • Data access intelligence: Control net permissions, reduce exposure/compliance risk
  • Policy automation: Automated remediation for exposures, unnecessary permissions, misconfigurations
  • Cross-platform audit trail: Searchable data access and granular permissions
  • Data-centric UEBA: Detect abnormal activity to stop data breaches
  • MDDR: 24x7x365 incident response, threat hunting & forensics
  • DSPM: Reports and dashboards show meaningful risk reduction
  • Email security: Detect exposures, email-based attacks & insider threats
  • Compliance: posture against GDPR, CAF, NHS DSPT, NIST, ISO27001

Benefits

  • Improve your data security posture automatically
  • Enable the safe rollout/use of generative AI/LLMs (e.g. Co-Pilot)
  • Accurately discover, classify, and label sensitive data
  • Monitor cloud data activity and prevent exfiltration
  • Enforce least privilege, labels, and secure settings
  • Detect abnormal activity from APTs and insider threats
  • Fix critical SaaS misconfigurations and third-party app risk
  • Automate compliance regulations and frameworks
  • Lock down sensitive mailboxes and stop exfiltration.
  • Reduce risk and minimize cyber insurance claims

Pricing

£6.39 to £5,671.71 a licence

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbids@ultima.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 7 4 8 1 3 8 8 5 2 2 1 7 4 0

Contact

Ultima Business Solutions Ltd Ultima Bid Office
Telephone: +44333 0158000
Email: publicsectorbids@ultima.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
The Varonis Data Security Platform offers both SaaS and self-hosted deployment options.
Our cloud-native Data Security Platform is hosted by Varonis and delivered as software-as-a-service (SaaS). Our SaaS platform can monitor and protect both cloud and on-premises data.
Our self-hosted Data Security Platform can be deployed either on-prem or in any private cloud that can run Windows servers (e.g., Azure,AWS, Google, etc.).
System requirements
  • Windows Server 2019/2022 Standard or Enterprise (x64) (Fully Patched).
  • 8 Core, 2 GHz or better CPU
  • 16 GB RAM minimum
  • 250 GB Drive (required to be on C:\\)
  • .NET Framework - 4.7.2 or 4.8

User support

Email or online ticketing support
Email or online ticketing
Support response times
Varonis standard support is available Monday to Friday from 9am to
9pm Central European Time. 24/7 support can be accessed for an
additional cost.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
Tickets are opened through the Customer portal on help.varonis.com and can be updated online or via email.
Varonis Support has 3 tiers of response- FLS (T1), Tier2, Tier 3. Most cases that are open by SEs/Partners/customers will be received by FLS, and escalated according to need. SLA is defined upon the level of Support Services the customer has purchased and the severity of the case. For further details, please see "Varonis Support Principles" document.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Training can be completed by leveraging Varonis Education Services for standard training of the application and advanced/troubleshooting classes that are offered. All training is done online. In addition, Professional Services can provide online or on-site training that is more customised based upon specific products and use
cases/business needs for the customer. Varonis also offers additional learning resources (ex: how-to documents and videos) in the Customer Community portal.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Users can create and extract Varonis reports from their environment and data within the platform until the subscription expires. Varonis only collects and stores metadata on the platform. No customer files are stored on the platform.
End-of-contract process
After the subscription has expired Varonis metadata collection and data processing will cease. The customer can then decommission their collectors and disable relevant service accounts used by Varonis. Retention of Subscriber Data - Our default retention policy is a sliding window of 180 days during the subscription term (unless a longer period was approved by Varonis, at its sole discretion, at the request of the Client). Upon the end/termination of the subscription term, Subscriber Data which is held by Varonis at such time shall be kept for a period of up to 30 days after termination of the subscription.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • MacOS
  • Windows
  • Other
Designed for use on mobile devices
No
Service interface
No
User support accessibility
WCAG 2.1 AAA
API
Yes
What users can and can't do using the API
Varonis has exposed APIs in its core SaaS, DatAdvantage, DataPrivilege and DatAlert platforms. These APIs expose reports, file system change information, the capability to change permissions and group membership through the Varonis Commit Engine, and Authorisation and Entitlement review workflows through SOAP and REST APIs.
Varonis APIs can also be used to feed alerts to other security tools e.g. SIEM and SOAR solutions.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
Reports can be customised, automation and policies can be customised, Alerts and Rules can be customised.

Scaling

Independence of resources
Varonis is designed in high availability. Our SaaS and DAC platforms are cloud native solutions which are scalable and elastic for users onboarded.
Our selfhosted platform components are scoped based on the organisations size and we offer documentation to support the increase system specification should there be a need to increase resources for the platform.

Analytics

Service usage metrics
Yes
Metrics types
Varonis can provide metrics on: platform run/uptime, system health, event collection, past incidents, scan progress.
Reporting types
Real-time dashboards

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Varonis

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Encryption of all physical media
  • Other
Other data at rest protection approach
Varonis can be implemented in your own cloud environment. You control who has access to your Varonis environment, and we do not have access to your data or facilities. All data processing is performed at the customer facility, under the control of customer staff.
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Users can export Varonis reports of their environment and data in CSV,PDF, Excel, HTML formats. Varonis only collects and stores metadata on the platform.
Data export formats
  • CSV
  • Other
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Varonis is designed in high-availability. SaaS and DAC platforms are cloud native with 99% availability over a rolling 90 days. For selfhosted, the components can be made highly available, and we offer disaster recovery best practice documentation.

Varonis will use commercially reasonable efforts to assure that Subscriber is able to access the Varonis’ web application of the Subscription Services at least 99% of the time, as measured by Varonis over the course of twelve months period(s) (Availability). If Varonis does not meet the Availability commitment, Subscriber will be eligible to receive Service Credit as described in Varonis SaaS Support
Policies.
Approach to resilience
Available on request.
Our SaaS solution is hosted in a UK South region with resiliency provided by 3 availability zones.
Outage reporting
Publicly available dashboard. With the option to subscribe to email updates.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Other user authentication
Varonis authenticates via Active Directory. In cloud, using Microsoft Entra ID.
Access restrictions in management interfaces and support channels
Varonis has application Role Based Access Control and resource based
custodianship. There are currently 28 different roles. RBAC and Custodianship provides:
• Separation of front-end user roles and back-end solution configuration roles
• Segregate resource views by administrative region or resource type
• Asia-Pac administrators can only see Asia-Pac Servers
• SharePoint administrators can only see SharePoint resources
• Content based access separation for lower level operational IT roles.
• Hide information views such as sensitive content locations from Help-Desk admins.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Description of management access authentication
Varonis authenticates all access, including management access, using active directory. In cloud, using Microsoft Entra ID.

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
The Standards Institution of Israel
ISO/IEC 27001 accreditation date
08/01/2021
What the ISO/IEC 27001 doesn’t cover
There are no exceptions, the certification covers - Development, Research, Software Delivery, Support, Professional Services, Delivery Cloud Based Software Solutions, Sales, Training, Project Management, Design and planning of risk assessment, protection of information systems, security of corporate and cloud networks.
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
05/17/2022 and 01/11/2023
CSA STAR certification level
Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
The certificate covers relevant security controls in place for the services offered by Varonis.
PCI certification
Yes
Who accredited the PCI DSS certification
1 Cyber Valley
PCI DSS accreditation date
30/11/2023
What the PCI DSS doesn’t cover
Varonis has completed an SAQ-D for Service Providers and Attestation of Compliance (AoC) which can be provided upon request. The Varonis Service has not been designed to store or process cardholder data. There is, however, a very low-level risk of card contamination within the file analysis process. To mitigate this risk, the requirements for card transmission and encryption were assessed as part of the assessment.
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • ISO 27017:2015
  • ISO 27018:2019
  • SOC2
  • ISO/IEC 27701
  • NIAP Common Criteria Certification
  • HIPAA
  • Data Privacy Framework

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards
ISO 27017:2015; ISO 27018:2019; CSA CCM version 4.0; SOC2; ISO/IEC 27701; NIAP Common Criteria Certification; HIPAA; Data Privacy Framework; CSA STAR certification; PCI-DSS
Information security policies and processes
CISO leads the global security teams and is responsible for internal infrastructure and cloud production security programs. CISO also directs and oversees the development and review of information security policies, standards, and guidelines. The security standards are scoped for all our cloud solutions. Our compliance program constantly evolves to keep cloud infrastructure, policies, and standards updated with industry best practices. This compliance also includes regular independent external audits. Varonis has nearly 30 security policies in place, overing various security domains in our documentation and aligns policies with various ISO/IEC standards (27001, 27017, 27018, and 27701), NIST 800-53, AICPA, and GDPR.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Varonis provides customers with maintenance and upgrade releases periodically. We ensure that customers are notified of new versions via email and or the Varonis customer portal. When implemented within the customer's cloud environment configuration and change management processes are the responsibility of the customer.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Varonis has a Vulnerability and Threat Management Policy. Varonis systems are scanned and results are reviewed by the CISO and IT departments. Security vulnerabilities are remediated within the timeline defined within the policy which includes procedures decided by the CISO for zero-day and other urgent patches.
We deploy patches according to Varonis internal policy which aligns with industry standards and best practices. Our patch management policy requires security updates be installed promptly. Our SOC teams constantly monitor sources to ensure they are informed of new threats and vulnerabilities.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Varonis' Security Operations Centre, which comprise information security personnel are responsible for the review and/or monitoring of information security incidents or events. Our SOC and Cloud operations teams constantly monitor our environments to ensure they are aware of any threats or security incidents. We have processes and
playbooks in place to respond to threats and incidents. Varonis responds to incidents according to our internal incident management policy and processes which align with industry standards and best practices. The Incident Response Team analyses and validates each incident, following a pre-defined process and documenting each step taken according to Varonis internal policy.
Incident management type
Supplier-defined controls
Incident management approach
Varonis has an Incident Response Policy that includes notification to the relevant stakeholders (including customers) as needed. Varonis will notify customers with all relevant information and cooperate with reasonable requests for information. This policy is aligned with industry best practices and included preparation, identification, reporting, containment, discovery, eradication, recovery, and post
incident report. We test our response plans periodically with a red team and a blue
team. As highly qualified and experienced security professionals and forensic experts, our IR team is trained to detect and respond quickly to any security incident.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity

Fighting climate change

Specific targets will be agreed with each customer at contract commencement, such as dedicated hours to a cause, green consultancy, or activities in the local area. However, at a broader level Ultima will deliver wider benefits. Our services are carried out remotely, wherever possible, reducing carbon emissions. Public transport will be encouraged for any mandatory travel. This ensures that customers working with us will have low supply chain carbon emissions. The services provided will also enable our customers to reduce their carbon emissions. For example, reduction of hardware and datacentre reliance through hosting and management. Resources used will be maximised through replicated use, reducing overall impact on the environment. Additionally, for every new member of staff hired, Ultima will plant one tree to offset their carbon footprint. Therefore, through working with Ultima, customers are reducing carbon emissions through a greener supply chain, and through reduction of their own infrastructure.

Covid-19 recovery

Specific targets will be agreed with each customer at contract commencement, such as dedicated hours to CV/interview training, work placement targets, or retraining. However, at a broader level Ultima will deliver wider benefits. Working with Ultima will enable cloud services, and therefore, flexibility to effective and reliable remote working for customers. Therefore, those most vulnerable will have better access to IT services and allow efficient social distancing. Furthermore, Ultima is committed to the mental health of those working with us. Support will be offered to anyone working on each customer contract.

Tackling economic inequality

Specific targets will be agreed with each customer at contract commencement, such as percentage of SME supply chain, work placement targets, or apprenticeships. However, at a broader level Ultima will deliver wider benefits. By working with Ultima, customers will be spending with an organisation with the flexibility to work directly with SMEs, and can offer this as a choice. Ultima work with SMEs as part of the supply chain. Therefore, customers are supporting SMEs through working with Ultima.

Equal opportunity

Specific targets will be agreed with each customer at contract commencement, such as targeted training, work placement targets, or apprenticeships. However, at a broader level Ultima will deliver wider benefits. Ultima are committed to ending modern slavery. This is demonstrated through the actions outlined in the modern slavery statement. Therefore, by working with Ultima, customers are actively reducing risks associated to modern slavery via their supply chain.

Pricing

Price
£6.39 to £5,671.71 a licence
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Varonis offers a free Data Risk Assessment-designed specifically for
your organisation’s needs and desired outcomes/controls These
include:
Cyber Resiliency Assessment,
Insider Threat Risk Assessment,
Compliance Risk Assessment (e.g. GDPR),
Ransomware Readiness Assessment,
Data Security Posture Management (DSPM) Assessment,
3rd-party app risk assessment,
M365 Risk Assessment,
Co-pilot readiness assessment.
Link to free trial
https://info.varonis.com/en/data-risk-assessment

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbids@ultima.com. Tell them what format you need. It will help if you say what assistive technology you use.