PHOENIX SOFTWARE LIMITED

Varonis SaaS Data Security Platform

Varonis is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our
cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and
detects advanced threats with AI-powered automation.

Features

• Accurate data inventory: Find, classify, label, secure sensitive data
• Flexible policies: Library of hundreds of customizable classification rules.
• Data access intelligence: Control net permissions, reduce exposure/compliance risk
• Policy automation: Automated remediation for exposures, unnecessary permissions, misconfigurations.
• Cross-platform audit trail: Searchable data access and granular permissions.
• Data-centric UEBA: Detect abnormal activity to stop data breaches.
• MDDR: 24x7x365 incident response, threat hunting & forensics.
• DSPM: Reports and dashboards show meaningful risk reduction.
• Email security: Detect exposures, email-based attacks & insider threats.
• Compliance: posture against GDPR, CAF, NHS DSPT, NIST, ISO27001.

Benefits

• Improve your data security posture automatically.
• Enable the safe rollout/use of generative AI/LLMs (e.g. Co-Pilot).
• Accurately discover, classify, and label sensitive data.
• Monitor cloud data activity and prevent exfiltration.
• Enforce least privilege, labels, and secure settings.
• Detect abnormal activity from APTs and insider threats.
• Fix critical SaaS misconfigurations and third-party app risk.
• Automate compliance regulations and frameworks.
• Lock down sensitive mailboxes and stop exfiltration.
• Reduce risk and minimize cyber insurance claims.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@phoenixs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

975204429133039

Contact

Mark Pickersgill
01904 562200
bids@phoenixs.co.uk

About your service

• Service categories:

  Applications

  Production and operations

  • Other operations
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Our cloud-native Data Security Platform is hosted by Varonis and ; delivered as software-as-a-service (SaaS). Our SaaS platform can ; monitor and protect both cloud and on-premises data.
• System requirements:
  • Supported OS - Windows Server 2019/2022/2025 Standard or Enterprise (x64)
  • Fully patched OS
  • CPU: Minimum 8-core, 2.0 GHz or higher
  • 16+ cores recommended for optimal scanning performance in evaluation environments
  • Memory: Minimum 16 GB RAM
  • 24+ GB recommended for optimal scanning performance in evaluation environments
  • Storage: 250 GB or more
  • .NET Framework: 4.7.2/4.8 - included in Windows Server 2019/2022

User support

• Email or online ticketing support: Yes
• Support response times: Varonis standard support is available Monday to Friday from 9am to ; 9pm Central European Time. 24/7 support can be accessed for an ; additional cost.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: No
• Support levels: Tickets are opened through the Customer portal on help.varonis.com ; and can be updated online or via email.; Varonis Support has 3 tiers of response- FLS (T1), Tier2, Tier 3. Most ; cases that are open by SEs/Partners/customers will be received by ; FLS, and escalated according to need. SLA is defined upon the level of ; Support Services the customer has purchased and the severity of the ; case. For further details, please see "Varonis Support Principles" ; document: www.varon.is/saas-support-sla
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Training can be completed by leveraging Varonis Education Services ; for standard training of the application and advanced/troubleshooting ; classes that are offered. All training is done online. In addition, ; Professional Services can provide online or on-site training that is ; more customised based upon specific products and use ; cases/business needs for the customer. Varonis also offers additional ; learning resources (ex: how-to documents and videos) in the Customer ; Community portal
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Users can create and extract Varonis reports from their environment ; and data within the platform until the subscription expires. Varonis ; only collects and stores metadata on the platform. No customer files ; are stored on the platform.
• End-of-contract process: After the subscription has expired Varonis metadata collection and ; data processing will cease. The customer can then decommission ; their collectors and disable relevant service accounts used by Varonis.; Retention of Subscriber Data - Our default retention policy is a sliding ; window of 180 days during the subscription term (unless a longer ; period was approved by Varonis, at its sole discretion, at the request of ; the Client). Upon the end/termination of the subscription term, ; Subscriber Data which is held by Varonis at such time shall be kept for ; a period of up to 30 days after termination of the subscription
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
  • Other
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: Varonis has exposed APIs in its core SaaS, DatAdvantage, ; DataPrivilege and DatAlert platforms. These APIs expose reports, file ; system change information, the capability to change permissions and ; group membership through the Varonis Commit Engine, and ; Authorisation and Entitlement review workflows through SOAP and ; REST APIs.; Varonis APIs can also be used to feed alerts to other security tools e.g. ; SIEM and SOAR solutions.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Reports can be customised, automation and policies can be ; customised, Alerts and Rules can be customised.

Scaling

• Independence of resources: Varonis is designed in high availability. Our Varonis SaaS DSP and DatAdvantage Cloud platforms ; are cloud native solutions which are scalable and elastic for users ; onboarded

Analytics

• Service usage metrics: Yes
• Metrics types: Varonis can provide metrics on: platform run/uptime, system health, ; event collection, past incidents, scan progress.
• Reporting types: Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: Varonis

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Users can export Varonis reports of their environment and data in CSV, ; PDF, Excel, HTML formats. Varonis only collects and stores metadata ; on the platform.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • Excel
  • HTML
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XML
  • Syslog

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Varonis is designed in high-availability. SaaS and DAC platforms are ; cloud native with 99% availability over a rolling 90 days. Uptime is 99% according to our SLA: www.varon.is/saas-support-sla; ; Varonis will use commercially reasonable efforts to assure that ; Subscriber is able to access the Varonis’ web application of the ; Subscription Services at least 99% of the time, as measured by ; Varonis over the course of twelve months period(s) (Availability). If; Varonis does not meet the Availability commitment, Subscriber will be ; eligible to receive Service Credit as described in Varonis SaaS Support ; Policies.
• Approach to resilience: Available on request.; Our SaaS solution is hosted in a UK South region with resiliency ; provided by Azure and AWS.
• Outage reporting: A public Dashboard. With the option to subscribe to email ; updates.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Other user authentication: Authentication is performed using OAuth 2.0. Either Varonis’ IDP (Okta) can be used, or customers can configure federation using SAML 2.0 with their IDPs. The latter enables customers to control login policies such as MFA, password complexity, lockout policy, source IP addresses, and more.
• Access restrictions in management interfaces and support channels: Varonis has application Role Based Access Control and resource ; based custodianship. There are currently 28 different roles. RBAC and ; Custodianship provides: ; • Separation of front-end user roles and back-end solution ; configuration roles ; • Segregate resource views by administrative region or resource ; type ; • Asia-Pac administrators can only see Asia-Pac Servers ; • SharePoint administrators can only see SharePoint resources ; • Content based access separation for lower level operational IT ; roles.; • Hide information views such as sensitive content locations ; from Help-Desk admins.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Description of management access authentication: Varonis authenticates all access, including management access, using ; active directory.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27017; ISO 27018; ISO 27701; SOC 2 Type II; NIAP Common Criteria Certification; HIPAA; PCI; Data Privacy Framework; HDS; FedRAMP
• Information security policies and processes: CISO leads the global security teams and is responsible for internal ; infrastructure and cloud production security programs. CISO also ; directs and oversees the development and review of information ; security policies, standards, and guidelines. The security standards ; are scoped for all our cloud solutions. Our compliance program ; constantly evolves to keep cloud infrastructure, policies, and ; standards updated with industry best practices. This compliance also ; includes regular independent external audits.; Varonis has nearly 30 security policies in place, covering various ; security domains in our documentation and aligns policies with ; various ISO/IEC standards (27001, 27017, 27018, and 27701), NIST ; 800-53, AICPA, and GDPR.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Changes within all environments subject to structured change-management procedure. Undergo design/impact analysis/continuously monitored. Procedure subject to annual external audits (SOC2 /ISO/IEC27000 series).; ; CI/CD processes fully integrated into production changes. Include peer programmer code review (someone not responsible for change)/approval of each change committed. New developed code going through several QA processes including regression/unit/ security/integration testing. Candidate builds undergo manual/automatic tests basedon documented testplans. When tests completed new candidate build reviewed/approved by relevant manager. Same process for multi-tenant applications. All changes logged/documented in version control system.; ; Established documented process for all changes including impact analysis/security team-business owner approval/ documentation/tests/fallback plan/customer notification
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Varonis has a Vulnerability and Threat Management Policy. Varonis ; systems are scanned and results are reviewed by the CISO and IT ; departments. Security vulnerabilities are remediated within the ; timeline defined within the policy which includes procedures decided ; by the CISO for zero-day and other urgent patches.; We deploy patches according to Varonis internal policy which aligns ; with industry standards and best practices. Our patch management ; policy requires security updates be installed promptly.; Our SOC teams constantly monitor sources to ensure they are ; informed of new threats and vulnerabilities.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Varonis' Security Operations Centre, which comprise information ; security personnel are responsible for the review and/or monitoring of ; information security incidents or events. Our SOC and Cloud ; operations teams constantly monitor our environments to ensure they ; are aware of any threats or security incidents. We have processes and ; playbooks in place to respond to threats and incidents. ; Varonis responds to incidents according to our internal incident ; management policy and processes which align with industry standards ; and best practices. The Incident Response Team analyses and ; validates each incident, following a pre-defined process and ; documenting each step taken according to Varonis internal policy.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Varonis has an Incident Response Policy that includes notification to ; the relevant stakeholders (including customers) as needed. Varonis ; will notify customers with all relevant information and cooperate with ; reasonable requests for information. This policy is aligned with ; industry best practices and included preparation, identification, ; reporting, containment, discovery, eradication, recovery, and post ; incident report.; We test our response plans periodically with a red team and a blue ; team. As highly qualified and experienced security professionals and ; forensic experts, our IR team is trained to detect and respond quickly ; to any security incident.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Varonis offers free Data Risk Assessment designed specifically for ; organisation's needs/desired outcomes/controls including:; Cyber Resiliency/Insider Threat Risk/Compliance Risk e.g. GDPR/; Ransomware Readiness/Data Security Posture Management/; 3rd-party app risk/M365 Risk/Co-pilot readiness. You receive report highlighting at-risk sensitive data/excessive access controls/misconfigurations/; quantified risks/identifies vulnerabilities across identities/; data stores & recommended steps
• Link to free trial: https://info.varonis.com/en/data-risk-assessment

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0.1%
• Between £250,000 and £500,000: 0.2%
• Between £500,001 and £1,000,000: 0.3%
• Between £1,000,001 and £2,500,000: 0.4%
• Between £2,500,001 and £5,000,000: 0.5%
• Over £5,000,001: 0.6%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI Assurance UK Limited
• ISO/IEC 27001 accreditation date: Thursday 21 January 2016
• What the ISO/IEC 27001 doesn’t cover: Our certificate applies to services including software licensing, hardware, software asset management (SAM), and IT consultancy. It covers these services when delivered to public sector, charities and housing associations, education, and corporate customers by our employees, systems, and business processes.; ; All activities outside of this scope are not covered by the certification.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: BSI Assurance UK Limited
• ISO 9001 accreditation date: Tuesday 23 November 2010
• What the ISO 9001 doesn’t cover: Our certificate applies to services including software licensing, hardware, software asset management (SAM), and IT consultancy. It covers these services when delivered to public sector, charities and housing associations, education, and corporate customers by our employees, systems, and business processes.; ; All activities outside of this scope are not covered by the certification.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Security Metrics via Self Certification
• PCI DSS accreditation date: Wednesday 20 August 2025
• What the PCI DSS doesn’t cover: Our certificate applies to services including software licensing, hardware, software asset management (SAM), and IT consultancy. It covers these services when delivered to public sector, charities and housing associations, education, and corporate customers by our employees, systems, and business processes.; ; All activities outside of this scope are not covered by the certification.
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 18c34a82-2bf3-4bf9-86c6-f489f07b37d6
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: F1e26d79-c268-4d22-a3d7-01e3f4c32c92
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@phoenixs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.