KMsoft Ltd

StockAssist Healthcare

StockAssist Healthcare is a GS1 approved inventory management solution that facilitates patient level tracking using barcode data, and has been specifically tailored to the requirements of the Healthcare industry.
StockAssist Healthcare holds key data on your inventory including GTIN, Batch number, Expiry date and Serial numbers.

Features

• Patient level tracking using barcode data
• Point-of-care clinical data capture
• GS1 UK approved solution
• Expiry tracking
• Real-time view of stock levels and product usage
• Track and trace inventory across multiple storage locations
• Product recalls
• Simple reordering
• Extensive reporting features
• Cloud-hosted

Benefits

• Precise tracking of products at patient level
• Full control of clinical and non-clinical supplies
• Track and trace movement of supplies throughout chain of custody
• Simple tracking of expiry dates
• Measure product wastage by procedure
• Real-time visibility of products across multiple locations
• Enhanced patient safety
• Significant time and fiscal savings
• Increased operational efficiency
• Customisable reporting suite

£300 to £1,500 a device

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pete@kmsoft.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

975843464465818

Contact

Pete Thomson
01786349350
pete@kmsoft.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: StockAssist solutions require dedicated mobile computers such as those provided by Zebra, Datalogic, Unitech, Opticon and others.
• System requirements: StockAssist Healthcare required wi-fi at point of use

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support is provided during normal office hourse 9am to 5pm Monday to Friday. We will respond to all tickets within 4 hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: KMsoft provide unlimited off-site software support included in the annual licensing & support cost.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: The KMsoft team can provide significant support organisations to roll out the solution.; ; We work closely with IM&T departments to ensure the rollout is seamless for end users; ; If required, all end users will get full on-site training in use of our StockAssist solution.; ; Our dedicated support portal provides detailed on-line instructions on the use of StockAssist Healthcare in PDF files and walk-through videos.
• Service documentation: Yes
• Documentation formats:
  • PDF
  • Other
• Other documentation formats: Walk-through videos
• End-of-contract data extraction: All data belongs to the client & can be provided either in an SQL database backup, or another suitable format (eg Excel, CSV, etc depending on the volume of data) for an additional cost.
• End-of-contract process: All data is owned by the client. At the end of the contract, this is either archived, or deleted as required by the contract. Should additional assistance be required to extract and import this data to another application, this can be provided for an additional cost.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: Yes
• Compatible operating systems: Android
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Mobile devices use an installed application to record the movement of stock items.; A web app is used, normally on a laptop or desktop for system reporting and management.
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Users are able to utilise WebAPI's to query and update data. All of our API's use URIs for resource identification andHTTP-based communication. All of our API’s use the same authentication methods and permissions configuration used by the user web portal.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The core application is standard across all users, however, our UK based development team are able to implement bespoke reporting, or any other functionality as required.; We can also implement support for other data capture devices as required at the point of use.

Scaling

• Independence of resources: Each client has a separate instance of StockAssist isolated from other clients. Where one client is putting significant load on their instance, it can be scaled to ensure their are no delays.; ; Storage and processing requirements are agreed with the end users when the system specification is completed. If these requirements evolve, additional storage and processing can be added for additional cost.

Analytics

• Service usage metrics: Yes
• Metrics types: Some service metrics can be provided through user reports, others can be provided on request.
• Reporting types:
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Predefined reports can be exported into Excel by users. For additional data extraction, KMsoft will assist and and advise on the best method to do this.
• Data export formats:
  • CSV
  • Other
• Other data export formats: Excel
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: KMsoft do not anticipate any downtime, except when carrying out updates as agreed with the client. Updates usually take only a few minutes to complete.; When we cloud-host the solution for clients, uptime of 99.98% is guaranteed for Microsoft data centres.
• Approach to resilience: Details on resilience are available on request.
• Outage reporting: Email alerts are provided in event of downtime.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Management interfaces are restricted to system administrators selected by the client. Only these users have access to system management functionality.; Support is managed by our ticketing system & only selected users can have access to the clients instance as specified by the client.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Essentials Plus; Working towards ISO 27001
• Information security policies and processes: Security policies are available on request.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: StockAssist Healthcare uses standard a recognised technology stack for implementation. DevOps is used internally to track all changes. Changes are only made following a documented change request. All have documented change-notes circulated to administrative users.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We comply with standard Vulnerability Management Life Cycle.; Step 1. Discover; Step 2. Assess; Step 3. Prioritise; Step 4. Act; Step 5. Verify
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: KMsoft use both bespoke and industry standard tools to monitor our IT infrastructure. This provides us with key metrics based on use and enables us to quickly and proactively respond to incidents.
• Incident management type: Supplier-defined controls
• Incident management approach: Incidents are reported either by email or over the phone to our support ticketing system. Tickets are prioritised and acted on by our support team.; ; Instructions are provided as part of our on-boarding process.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: Yes
• Connected networks: Health and Social Care Network (HSCN)

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At KMsoft we are environmentally conscious in our decision making and our strategies align with the UK Government’s goals of achieving NET ZERO by 2050. We aim to minimise our impact on the environment, and we support our customers in their efforts to do the same.; ; Some of the ways that we reduce our impact on the environment are by:; ; Cloud hosting- By hosting our software on the cloud, we reduce the need for hardware and machines, which results in reduced wastage and energy consumption.; ; Hardware and effective disposal- We work closely with our suppliers to support our customers in effectively maintaining high environmental standards. Some of the ways we do this include providing our customers with fully rechargeable handheld devices, selling or renting out refurbished devices, and offering a buy back or recycling scheme for devices no longer in use. ; ; Reducing wastage- Our software enables accurate tracking of product usage and wastage, providing our customers a historical view of wastage, allowing them to make effective changes based on this data to reduce future wastage.; ; Reduced paper usage- Our software has been designed to significantly reduce paper consumption by digitising and streamlining inventory management processes that once relied on manual methods and paper documentation. Data is securely stored in the cloud for efficient access.; ; Low carbon footprint- We continue to have a positive impact on our carbon footprint by enabling remote working for our team where possible, reducing our team’s travel time and emissions.

  Tackling economic inequality

  At KMsoft, we ensure fair and equal pay for all our employees. We are committed to nurturing growth within our team and offer extensive training and development opportunities to support succession planning. We observe our suppliers and service providers to ensure their supply chains align with our standards, fostering economic progress without obstruction.

  Equal opportunity

  We are proud to be an equal opportunities employer, providing opportunities for all, and do not tolerate any discrimination.

  Wellbeing

  We prioritise the health and wellbeing of our employees as a core aspect of our company culture. We are committed to providing support to and assistance to our team whenever they require it, ensuring their physical and mental wellbeing is sustained and nurtured, whether it be through flexible work arrangements or access to resources.

Pricing

• Price: £300 to £1,500 a device
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Following initial discussion, a limited free trial can be set up with the solution configured to the clients requirements.; ; The free trial does not include integrations, or hardware costs.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pete@kmsoft.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.