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KMsoft Ltd

StockAssist Healthcare

StockAssist Healthcare is a GS1 approved inventory management solution that facilitates patient level tracking using barcode data, and has been specifically tailored to the requirements of the Healthcare industry.
StockAssist Healthcare holds key data on your inventory including GTIN, Batch number, Expiry date and Serial numbers.

Features

  • Patient level tracking using barcode data
  • Point-of-care clinical data capture
  • GS1 UK approved solution
  • Expiry tracking
  • Real-time view of stock levels and product usage
  • Track and trace inventory across multiple storage locations
  • Product recalls
  • Simple reordering
  • Extensive reporting features
  • Cloud-hosted

Benefits

  • Precise tracking of products at patient level
  • Full control of clinical and non-clinical supplies
  • Track and trace movement of supplies throughout chain of custody
  • Simple tracking of expiry dates
  • Measure product wastage by procedure
  • Real-time visibility of products across multiple locations
  • Enhanced patient safety
  • Significant time and fiscal savings
  • Increased operational efficiency
  • Customisable reporting suite

Pricing

£300 to £1,500 a device

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pete@kmsoft.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 7 5 8 4 3 4 6 4 4 6 5 8 1 8

Contact

KMsoft Ltd Pete Thomson
Telephone: 01786349350
Email: pete@kmsoft.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints
StockAssist solutions require dedicated mobile computers such as those provided by Zebra, Datalogic, Unitech, Opticon and others.
System requirements
StockAssist Healthcare required wi-fi at point of use

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support is provided during normal office hourse 9am to 5pm Monday to Friday. We will respond to all tickets within 4 hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
KMsoft provide unlimited off-site software support included in the annual licensing & support cost.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
The KMsoft team can provide significant support organisations to roll out the solution.

We work closely with IM&T departments to ensure the rollout is seamless for end users

If required, all end users will get full on-site training in use of our StockAssist solution.

Our dedicated support portal provides detailed on-line instructions on the use of StockAssist Healthcare in PDF files and walk-through videos.
Service documentation
Yes
Documentation formats
  • PDF
  • Other
Other documentation formats
Walk-through videos
End-of-contract data extraction
All data belongs to the client & can be provided either in an SQL database backup, or another suitable format (eg Excel, CSV, etc depending on the volume of data) for an additional cost.
End-of-contract process
All data is owned by the client. At the end of the contract, this is either archived, or deleted as required by the contract. Should additional assistance be required to extract and import this data to another application, this can be provided for an additional cost.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
Yes
Compatible operating systems
Android
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Mobile devices use an installed application to record the movement of stock items.
A web app is used, normally on a laptop or desktop for system reporting and management.
Service interface
No
User support accessibility
None or don’t know
API
Yes
What users can and can't do using the API
Users are able to utilise WebAPI's to query and update data. All of our API's use URIs for resource identification andHTTP-based communication. All of our API’s use the same authentication methods and permissions configuration used by the user web portal.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
The core application is standard across all users, however, our UK based development team are able to implement bespoke reporting, or any other functionality as required.
We can also implement support for other data capture devices as required at the point of use.

Scaling

Independence of resources
Each client has a separate instance of StockAssist isolated from other clients. Where one client is putting significant load on their instance, it can be scaled to ensure their are no delays.

Storage and processing requirements are agreed with the end users when the system specification is completed. If these requirements evolve, additional storage and processing can be added for additional cost.

Analytics

Service usage metrics
Yes
Metrics types
Some service metrics can be provided through user reports, others can be provided on request.
Reporting types
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Predefined reports can be exported into Excel by users. For additional data extraction, KMsoft will assist and and advise on the best method to do this.
Data export formats
  • CSV
  • Other
Other data export formats
Excel
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
KMsoft do not anticipate any downtime, except when carrying out updates as agreed with the client. Updates usually take only a few minutes to complete.
When we cloud-host the solution for clients, uptime of 99.98% is guaranteed for Microsoft data centres.
Approach to resilience
Details on resilience are available on request.
Outage reporting
Email alerts are provided in event of downtime.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Management interfaces are restricted to system administrators selected by the client. Only these users have access to system management functionality.
Support is managed by our ticketing system & only selected users can have access to the clients instance as specified by the client.
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
Cyber Essentials Plus
Working towards ISO 27001
Information security policies and processes
Security policies are available on request.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
StockAssist Healthcare uses standard a recognised technology stack for implementation. DevOps is used internally to track all changes. Changes are only made following a documented change request. All have documented change-notes circulated to administrative users.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
We comply with standard Vulnerability Management Life Cycle.
Step 1. Discover
Step 2. Assess
Step 3. Prioritise
Step 4. Act
Step 5. Verify
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
KMsoft use both bespoke and industry standard tools to monitor our IT infrastructure. This provides us with key metrics based on use and enables us to quickly and proactively respond to incidents.
Incident management type
Supplier-defined controls
Incident management approach
Incidents are reported either by email or over the phone to our support ticketing system. Tickets are prioritised and acted on by our support team.

Instructions are provided as part of our on-boarding process.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
Yes
Connected networks
Health and Social Care Network (HSCN)

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At KMsoft we are environmentally conscious in our decision making and our strategies align with the UK Government’s goals of achieving NET ZERO by 2050. We aim to minimise our impact on the environment, and we support our customers in their efforts to do the same.

Some of the ways that we reduce our impact on the environment are by:

Cloud hosting- By hosting our software on the cloud, we reduce the need for hardware and machines, which results in reduced wastage and energy consumption.

Hardware and effective disposal- We work closely with our suppliers to support our customers in effectively maintaining high environmental standards. Some of the ways we do this include providing our customers with fully rechargeable handheld devices, selling or renting out refurbished devices, and offering a buy back or recycling scheme for devices no longer in use.

Reducing wastage- Our software enables accurate tracking of product usage and wastage, providing our customers a historical view of wastage, allowing them to make effective changes based on this data to reduce future wastage.

Reduced paper usage- Our software has been designed to significantly reduce paper consumption by digitising and streamlining inventory management processes that once relied on manual methods and paper documentation. Data is securely stored in the cloud for efficient access.

Low carbon footprint- We continue to have a positive impact on our carbon footprint by enabling remote working for our team where possible, reducing our team’s travel time and emissions.

Tackling economic inequality

At KMsoft, we ensure fair and equal pay for all our employees. We are committed to nurturing growth within our team and offer extensive training and development opportunities to support succession planning. We observe our suppliers and service providers to ensure their supply chains align with our standards, fostering economic progress without obstruction.

Equal opportunity

We are proud to be an equal opportunities employer, providing opportunities for all, and do not tolerate any discrimination.

Wellbeing

We prioritise the health and wellbeing of our employees as a core aspect of our company culture. We are committed to providing support to and assistance to our team whenever they require it, ensuring their physical and mental wellbeing is sustained and nurtured, whether it be through flexible work arrangements or access to resources.

Pricing

Price
£300 to £1,500 a device
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Following initial discussion, a limited free trial can be set up with the solution configured to the clients requirements.

The free trial does not include integrations, or hardware costs.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pete@kmsoft.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.