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Deloitte LLP

Generative AI in Cloud for Legal and Contracting

Deloitte delivers Gen AI for legal and contracting through implementation of Large Language models. We provide: 1) Gen AI strategy, maturity, readiness assessments, use cases 2) proof of concept (PoC), scaling and productionisation of LLMs 3) Trustworthy AI™ framework to mitigate risks whilst enabling ethics, technology, skills, and governance requirements.

Features

  • Data science prompt engineering for text, code, and image generation
  • Proof of concept (PoC), scaling and productionisation of LLMs
  • Data discovery, preparation, and feature extraction for LLMs
  • AI / Gen AI multi-platform cloud architecture design and delivery
  • Trust, controls, and ethics framework for embedding Gen AI
  • Established MLOps and LLMOps to scale and productionise Gen AI
  • Developed legal and contracting GenAI data governance
  • Defined/Implemented framework for Gen AI skills, culture, and literacy
  • Defined Gen AI business case, operating model, roadmap, use cases
  • Designed and implemented LLMs within government infrastructure, including private LLMs

Benefits

  • Develop clear legal and contracting strategy around navigating Gen AI
  • Implement Proof of concept (PoC), scaling and productionisation of LLMs
  • Create Gen AI strategy, maturity, readiness assessments, and use cases
  • Define prioritised use cases and roadmap for Gen AI
  • Deliver safe, secure, ethical, sustainable, and compliant Gen AI
  • Deploy data management/governance framework enabling implementation and scaling
  • Build Gen AI with data security and privacy by design
  • GenAI enabled legal and contracting decision making and intelligent agents
  • Develop Intelligent risk profiling, including fraud and error
  • Accelerate legacy migration/modernisation for technical debt and data transformation

Pricing

£470 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 7 5 8 5 2 8 8 2 7 8 3 0 1 5

Contact

Deloitte LLP Donna Farrell
Telephone: 0207 303 0913
Email: publicsectorbidteam@deloitte.co.uk

Planning

Planning service
Yes
How the planning service works
This service offers a proven method for planning the use of Generative AI in the cloud for legal and contracting functions, including hosting and software. It analyses, designs, and architects the use of cloud services (e.g. IaaS, PaaS, SaaS) to support organisations in redesigning and re-configuring their Cloud/IT service delivery and supply chain models. The service helps clients plan around requirements collection, solution design thinking, engineering design, operate requirements, solution build, consumption build, deployment & testing, training & handover, change management, operationalise reporting, hypercare and LLMOps. The use of cloud services is an integral part of an IT Transformation programme, and this service helps clients to leverage cloud services to accelerate their digital transformation journey and unlock endless opportunities for growth and success.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide training to the project team members to cover the skills needed to manage cloud software and hosting services related to Generative AI activities, including business case, strategy, procurement, operating model, exit, transition, people, organisation and culture change and cloud based design, architecture and delivery. Our approaches including peer-to-peer support, mentoring, paired roles, succession planning, on-the-job coaching, design walk-through and Q&A sessions. This can include delivery methods, architecture and design methodologies, modelling techniques and specific technology or domain skills.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
This service offers a proven method for analysing, designing, architecting, and planning the migration to cloud-based services or between cloud services for hosting and software in a Generative AI context. It takes into account the interface points between multiple services, including both cloud and on-premise endpoints, to define and implement the necessary integration service that aligns with business requirements and objectives. This service ensures a seamless transition to cloud-based solutions, enabling businesses to leverage the power of Generative AI while maintaining efficient and effective integration with existing systems.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
In a Generative AI context, quality assurance and performance testing work by conducting quality reviews, providing design authority, and ensuring adherence to agreed patterns and standards. Quality reviews assess high-level strategy, perform root cause analysis, and offer recommendations on specific issues.
Content assessment is achieved through our legal resources and commercial contracting managers reviewing the outcomes, and ensuring a feedback loop through to the prompt engineers.
Architectural governance manages technical risk and ensures adherence to design across mixed delivery teams and SI partners. The service identifies business needs, technical risks, volumetrics, and non-functional requirements for performance testing. Security testing, including penetration testing, is conducted as needed. This comprehensive approach ensures the delivery of high-quality Generative AI solutions that meet performance, security, and compliance requirements.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Where service constraints exist of a general nature, they would usually be addressed in the Service Definition Document. These and any other constraints would be discussed with the client prior to placing the order. This includes constraints that are specific to the client or the client’s situation or that need to be addressed before delivery of the service. We will rely on the client to bring to our attention, before the order is agreed, any specific constraints that need to be addressed including those that could impact on quality, service levels, costs or duration of the engagement.

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
We provide technical and operational support required to develop and scale Gen AI PoCs and solutions. Our delivery teams are led by a technical manager and senior cloud support engineer along with decision scientists, prompt engineers, data architects, system engineers as required. We typically offer a support model based on transition of technical support and ML/LLM Ops to our clients as we go with a period of predefined hypercare offered as an additional support service. We are able to provide longer periods of support and also run Gen AI services and infrastructure as a managed service if our clients desire. Our support models are bespoke and therefore costed with our clients based on their individual support requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI Assurance UK Limited
ISO/IEC 27001 accreditation date
01/04/2022
What the ISO/IEC 27001 doesn’t cover
The scope of the Information Security Management System is limited to the scope of Deloitte LLP and its subsidiaries in the UK, Gibraltar, Switzerland and Liechtenstein.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Deloitte is committed to delivering effective stewardship of the natural environment both with our clients and within communities. We do this through our methodologies, how we run projects, how we work in partnership with our Social Value Delivery Partners and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the Social Value Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of commitments.
We have infrastructure in place to deliver against this theme. Our Social Value Team manages our ecosystem of Social Value Delivery Partners, and shapes our commitments for delivering additional environmental benefits and influencing environmental improvement and protection. This is done in collaboration with our WorldClimate team, Responsible Business team and Net Zero Transformation, Strategy and Innovation Team.
Our WorldClimate strategy focuses on four objectives where we can make the biggest impact: achieving Net Zero by 2030: Operating Green; empowering individuals through education and sustainability challenges/tools; and engaging ecosystems by collaborating with our clients, alliance partners, NGOs, industry groups, suppliers, and others to address climate change at a systems and operations level.
Our engagement teams can undertake volunteering activities with our climate related Social Value Delivery Partners as social value commitments, contributing to habitat creation and increasing biodiversity (e.g. WWT, WDC). We also have partnerships where we can co-design commitments around green skills, green jobs and carbon literacy.

Covid-19 recovery

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Tackling economic inequality

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Equal opportunity

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Wellbeing

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with the wellbeing theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/ communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to an engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated Social Value Team provides the bidding and governance infrastructure to support engagement teams. The team manages our ecosystem of Social Value Delivery Partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes of improving the health and wellbeing within the contract workforce and community cohesion are met.
We have an extensive programme of wellbeing initiatives, tools and events to support our contract workforce. Our Future of Wellbeing team also specialises in wellbeing impact measurement, strategy, and culture, and can work with clients on improving these areas in their organisation. Their methodology is informed by best practice from around the world (e.g. CIPD, COMB-model of behaviour change, World Happiness Report, BSI ISO 45003, Thriving at work standards Stevenson/Farmer, City Mental Health Alliance).

Pricing

Price
£470 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.