Sopra Steria Ltd

Oracle Cloud Consultancy and Implementation Services - Security Cleared Experts

SSL specialises in the delivery of solution-based Oracle Cloud SaaS systems which prioritise user experience and maximise business benefit, underpinned by modern best practice. Led by consultants with extensive experience in ERP, HCM, and EPM capabilities for Public Sector, supported by our unique Cloud methodology and accelerators supporting rapid adoption.

Features

• Oracle ERP, HCM and EPM solutions, incorporating right-time analytics
• Cloud Readiness Assessment
• Collective agreement of business drivers and required business outcomes
• Expert designed solutions leveraging best practice facilitating Oracle SaaS capabilities
• Interactive, iterative playbacks providing early visibility of the evolving solution
• Functional and technical data migration/integration development with deployment support
• Robust testing mechanisms
• Experienced change and transformation consultants ensuring smooth transition and uptake
• User familiarisation and knowledge transfer, incorporating in application process support
• Ongoing solution support providing continuous improvement and innovation

Benefits

• Cost optimisation
• Effective change and transformation consultants ensure smooth transition
• Collaborative working promotes confidence in the solution
• Enhanced user experience streamlines business processes and provides personalised service
• Experienced Cloud PMs develop realistic timelines to stay on track
• Streamlined data strategy ensures data consistency and integrity organisation wide
• Advanced and within process analytics allows intelligent, timely decision making
• Training and knowledge transfer facilitates business readiness and user adoption
• Robust security measures to ensure regulatory compliance
• Continuous innovation and quarterly release management ensures systems remain optimised

£455 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at soprasteria-gcloud@soprasteria.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

977528886977603

Contact

Sopra Steria G-Cloud Team
0370 600 4466
soprasteria-gcloud@soprasteria.com

Planning

• Planning service: Yes
• How the planning service works: SSL excels at guiding customers through a meticulous and strategic planning process to ensure the seamless implementation of Oracle Cloud software services. In addition to drawing on our experience in implementing Oracle Cloud solutions, we employ our progressive SSL Intelligent Innovation Cloud Method which is inspired by Oracle True Cloud Method. Collaboration and transparency underpin our methodology. SSL will use a consultative approach to understand the unique needs and objectives of the buyer. By gaining insights into business drivers and potential challenges, SSL will recommend a robust and achievable implementation plan. ; SSL will always ensure that the buyer has a clear vision of the journey ahead. We will work closely with you ensure that adequate time and resources are allocated to all project phases. Project plans will be clearly communicated to key stakeholders and regular check-ins will be held to ensure that progress against deadlines is always visible. ; Our strategic planning involves collaborative sessions, ensuring the development of a robust solution that aligns precisely with your business objectives. We prioritise user-centricity, integrating thorough training programs and change adoption strategies to guarantee a smooth transition for the buyer. Our proactive risk mitigation approach identifies and addresses potential challenges, assuring deployment.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • 1. Oracle Fusion ERP Cloud Service
  • 2. Oracle Fusion Procurement Cloud Service
  • 3. Oracle Fusion Human Capital Management Cloud Service
  • 4. Oracle Fusion Human Capital Management Payroll Cloud Service
  • 5. Oracle Analytics for Fusion
  • 6. Oracle Data Quality and Enrichment
  • 7. Oracle Fusion Supply Chain Management Cloud Service
  • 8. Oracle Digital Assistant Platform for Oracle SaaS
  • 9. Oracle Integration Cloud Service for Oracle SaaS
  • 10. Oracle Intelligent Advisor

Training

• Training service provided: Yes
• How the training service works: The SSL approach to projects is ensure collaboration is prioritised. Implementations will be iterative and interactive which means project resources are familiar with the product from the outset. We involve customers in a hands-on capacity throughout, which in itself forms the foundations of the familiarisation and training journey. ; In addition to on-going familiarisation and knowledge transfer, Oracle Cloud solutions have evolved significantly in recent years and offer comprehensive in-application support solutions. These solutions provide a modernised way of ensuring users are informed with the correct way to interact with the system to complete common business processes and transactions. Oracle Guided Learning and Oracle Digital Assistant can be used to minimise the need for the creation and maintenance effort for training materials. “Out of the box” functionality is available or specific guidance can be tailored where required. Journeys can also be used to guide users through common activities. SSL are skilled in this area and utilise these modern features to ensure promote user adoption during both the ‘Enable’ and ‘Operate & Innovate’ phases.; Dependant on specific customer requirements, SSL can provide different levels of training that follow a more traditional approach and would be happy to discuss your unique training needs.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Oracle Fusion Cloud - ERP
  • 2. Oracle Fusion Cloud - HCM

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: SSL facilitates a meticulous cloud migration for buyers, prioritising a smooth and successful transition. We conduct a thorough evaluation of existing architecture and applications, understanding your business plans to shape a strategic Cloud roadmap. The future state architecture design emphasises an integration approach optimising applications connectivity and interoperability, in addition to a robust data migration strategy capitalising on native Oracle Cloud tools to ensure data quality.; SSL will work with you to understand your current data landscape and to identify your migration goals. This will involve profiling your data to understand its structure, quality and dependencies. We will work with you to cleanse and transform data to address any quality issues and ensure compatibility with Oracle SaaS. We will use advanced tooling to automate wherever possible. Data migration cycles will be planned where we can identify any potential issues or bottlenecks. Migrated data will be validated to ensure it has migrated correctly and meets the desired quality standards. The migrated data will be included in integration testing where appropriate to ensure seamless functionality.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • 1. Oracle Fusion ERP Cloud Service
  • 2. Oracle Fusion Procurement Cloud Service
  • 3. Oracle Fusion Human Capital Management Cloud Service
  • 4. Oracle Fusion Human Capital Management Payroll Cloud Service
  • 5. Oracle Analytics for Fusion
  • 6. Oracle Data Quality and Enrichment
  • 7. Oracle Fusion Supply Chain Management Cloud Service
  • 8. Oracle Digital Assistant Platform for Oracle SaaS
  • 9. Oracle Integration Cloud Service for Oracle SaaS
  • 10. Oracle Intelligent Advisor

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Sopra Steria offers a specialised applications testing and quality assurance service tailored for Oracle Fusion SaaS. With a wealth of experience and product expertise, we deliver comprehensive testing solutions to ensure the seamless performance and reliability of the applications. Our service encompasses Test Strategy, Test Management, Test Automation Tools, and Frameworks designed specifically for Oracle Fusion SaaS environments, enabling efficient Functional, Data Migration, Integration, Non-Functional, and Regression Testing.; Our SSL Intelligent Innovation Cloud Method naturally lends itself to a level of continuous testing throughout the project life cycle. The method is designed to include customer project resources throughout, which in itself generates buy-in and acceptance. Formal phases of testing include Systems Integration testing and Data migration test cycles in addition to the support of User Acceptance Testing. This includes meticulous testing of BI Reports and Dashboards. ; Due to the nature of Cloud implementations, traditional performance testing methods such as using Loadrunner are not available. SSL will utilise automated testing wherever possible to capture the performance of transactions. Data migration and integration is also tested using full loads and performance is stringently monitored. Service requests are raised with Oracle if changes are needed who will resize the hardware as appropriate.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services: Security Operation Center (SOC) to manage Security incidents and events
• Certified security testers: Yes
• Security testing certifications:
  • CREST
  • Cyber Scheme
  • Other
• Other security testing certifications:
  • CISSP
  • GIAC Cloud

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: SSL will provide an agreed period of Hypercare to ensure that the transition is seamless with minimal disruption. Working collaboratively, we will closely monitor the system to address any issues or challenges and have regular check in sessions. Any issues will be rapidly investigated and resolved. ; There will be an opportunity to gather feedback on the success of the implementation to identify areas for improvement. This feedback loop is essential for refining processes, addressing user concerns and enhancing overall satisfaction with the service. ; The Hypercare phase sets the stage for continuous improvement. Lessons learned from the initial implementation and Hypercare support are analysed to make informed decisions for ongoing optimisation and enhancement of the services. Oracle Guided Learning analytics can be used to identify any areas where additional support is required and additional artefacts can be built to support these. Note, this is included with premium OGL. ; As the environment and usage stabilises, Hypercare will cease and will transition into standard support. SSL would be happy to provide ongoing Oracle SaaS support.

Service scope

• Service constraints: No – dependant on scope

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Support can be provided. Additional details of our managed service offering can be found in Oracle Cloud – Managed Service, Innovation, Enhancement and Optimisation Services – Security Cleared Experts- Lot 3 Cloud Support – SAD.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: N/A
• Web chat accessibility testing: N/A
• Support levels: Additional details of our managed service offering can be found in Oracle Cloud – Managed Service, Innovation, Enhancement and Optimisation Services – Security Cleared Experts- Lot 3 Cloud Support – SAD.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DNV Business Assurance
• ISO/IEC 27001 accreditation date: Date of last re-certification: 01 December 2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery

  Fighting climate change

  Sopra Steria has committed to becoming Net Zero by 2028 and has been ranked in the top 1% of companies globally by CDP placing us on the A-list for our work tackling climate change over the past 5 years. ; ; Our work has a direct positive impact on our client’s services, for example through lower emissions, reduced waste, and more sustainable supply chains. ; ; Additional environmental benefits: We also provide contract-specific sustainability programmes for clients, which are designed & deployed by our team of Sustainability Consultants. During procurement, these experts will develop a sustainability programme based on a clients objectives, the material impacts, and opportunities within the service. ; ; We have experience in… ; • Undertaking service environmental impact assessments ; • Measuring energy consumption, and emissions generated, required to deliver a particular service (e.g., office use, business travel, use of technology and supply chain); • Evaluating the sustainability of technology products (e.g., GGICT, Energy Star, as well as product and service foot printing) ; • Making business case-backed recommendations, implementation roadmaps for improvements ; • Delivering improvement programmes ; • Reporting performance, using recognised reporting standards, accounting methods ; ; Influencing staff, suppliers, customers and communities: regarding our staff, we feature sustainability in our employee communications, and offer all employees paid volunteering time which can be used to support sustainability activities, such as beach cleans and climate hackathons.

  Covid-19 recovery

  Employment, re-training and other opportunities: In the high-growth Digital sector, Sopra Steria is continually developing the skills of our workforce, including via upskilling and reskilling initiatives, e.g. via a new Career Coach, or by extending our apprenticeship programme.Through our ‘Tech for Good’ programme, and the various Social Value programmes we design and deliver for our customers, we focus on jobs and skills for disadvantaged and under-represented groups, including those disproportionately affected by Covid. ; ; People and communities: Our ‘Tech for Good’ programme is designed to provide people, small businesses and VCSEs with skills they need to thrive and is focused on those from disadvantaged or under-represented communities. Since the beginning of the pandemic, we have transitioned to a hybrid-virtual programme to ensure continued accessibility. For example, we worked with ELATT, a digital skills charity, to create hybrid learning, ensuring those who were shielding or otherwise unable to access classroom learning, as well as those who most needed to be in a classroom to support their learning, could still participate. ; ; Organisations and businesses: In the first year of the pandemic, we ran free training courses for charities and SME’s – offering Microsoft Teams training and modules on cyber security and resilience. We continue to offer pro-bono consulting for charities to help them use technology to better serve their communities. ; ; Physical and mental health needs: Since the pandemic, we have put in place measures to prevent and manage risks to employee wellbeing – including the wellbeing of contracted staff – together with appropriate training and individual support, and initiatives to raise awareness of mental health issues at work. We have also trained ca. 60 Mental Health First Aiders. ; ; Workplace conditions: All our office locations have strict Covid safety protocols, with considerations for cleaning, ventilation, and occupancy.

Pricing

• Price: £455 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at soprasteria-gcloud@soprasteria.com. Tell them what format you need. It will help if you say what assistive technology you use.