BARRIER NETWORKS LIMITED
Crowdstrike Professional Services
CrowdStrike Services delivers incident response, technical assessments, training, and advisory services that help you prepare to defend against advanced threats, respond to widespread attacks, and enhance your cybersecurity practices and controls.
Features
- Tabletop Exercises
- Adversary Emulation Exercise
- Red Team / Blue Team Exercise
- Penetration Testing Services
- Incident Response
- Compromise Assessment
- Endpoint Recovery
- Network Security Monitoring
- Security Assessments
- Technical Risk Assessments
Benefits
- Greater visibility for better decision making
- Recover systems with real time response
- Accelerated investigation
- Lower cost remediation
- Reduced adversary impact
- Minimize downtime
- Intelligence-led rapid response
- Rapid Technology Deployment
- Accelerated Forensic Analysis
- Avoid business interruption
Pricing
- Education pricing available
Service documents
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Framework
G-Cloud 15
Service ID
9 7 7 5 4 5 3 6 5 0 1 2 6 4 0
Contact
BARRIER NETWORKS LIMITED
Iain Slater
Telephone: 0141 356 0101
Email: sales@barriernetworks.com
About your service
- Service categories
-
Cloud Support Services
Security Services
- Security strategy
- Security risk management
- Security design
- Security incident management
- Security audit services
- Security quality assurance (QA) and testing
- Other
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Yes
- Support response times
- Each support issue is prioritized when a support ticket is opened via email, support portal or by phone for CrowdStrike Support's After-Hours and Emergency line for P1/P2 emergency issues. The TSE (Technical Support Engineer) will either work directly with you until the issue is resolved or escalate it to the related engineering team. CrowdStrike Standard support is 8 working hours SLA, Premium support is 4 working hours. P1 cases are 1 hour 24x7.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.2 AA
- Web chat accessibility testing
- None
- Support levels
-
"Crowdstrike provides multiple levels of support, managed services (MDR), and professional services. Our support offerings include Standard, Express, Essential, and Elite Support. Please reference this link for a detailed comparison of each support offering: https://www.crowdstrike.com/resources/data-sheets/crowdstrike-falcon-support-offerings/
Standard Support is included with all Falcon Subscriptions at no charge. This is includes our support portal with knowledge base articles and 24/6/365 Priority One Phone Support Only.
Express Support is designed for customers with no more than 2500 endpoints. It includes 24/7/365 phone support & live chat, pooled technical account manager, case prioritization, quarterly health checks & reports, and an onboarding webinar. It is 12% of your total licence cost and does not exceed $10K annually.
Essential Support, which includes everything with Express Support plus a product specialist, 30 days of guided onboarding, proactive case management, and operational reviews. Essential support is 12% of your total license cost, with a minimum cost of $10k annually.
Elite Support is designed for our largest and most complex customers and includes a product & industry specialist assigned to your account. Elite support is 25% of your total license cost. " - AI chatbot
- Yes
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Crowdstrike
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £1,200.00 | £1,200.00 |
| Senior enterprise architect | £1,200.00 | £1,200.00 |
| Lead enterprise architect | £1,200.00 | £1,200.00 |
| Principal enterprise architect | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £1,200.00 | £1,200.00 |
| Network architect | £1,200.00 | £1,200.00 |
| Lead network architect | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £1,200.00 | £1,200.00 |
| Lead security architect | £1,200.00 | £1,200.00 |
| Principal security architect | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £1,200.00 | £1,200.00 |
| Solution architect | £1,200.00 | £1,200.00 |
| Senior solution architect | £1,200.00 | £1,200.00 |
| Lead solution architect | £1,200.00 | £1,200.00 |
| Principal solution architect | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,200.00 | £1,200.00 |
| Technical architect | £1,200.00 | £1,200.00 |
| Senior technical architect | £1,200.00 | £1,200.00 |
| Lead technical architect | £1,200.00 | £1,200.00 |
| Principal technical architect | £1,200.00 | £1,200.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,200.00 | £1,200.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,200.00 | £1,200.00 |
| Principal cyber security audit and assurance | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £1,200.00 | £1,200.00 |
| Lead cyber security governance and risk manager | £1,200.00 | £1,200.00 |
| Principal cyber security governance and risk manager | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £1,200.00 | £1,200.00 |
| Lead cyber security monitoring | £1,200.00 | £1,200.00 |
| Principal cyber security monitoring | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £1,200.00 | £1,200.00 |
| Lead cyber security incident response | £2,400.00 | £2,400.00 |
| Principal cyber security incident response | £2,400.00 | £2,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £1,200.00 | £1,200.00 |
| Lead cyber security vulnerability management | £1,200.00 | £1,200.00 |
| Principal cyber security vulnerability management | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £1,800.00 | £1,800.00 |
| Lead cyber security digital forensics | £1,800.00 | £1,800.00 |
| Principal cyber security digital forensics | £1,800.00 | £1,800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £1,800.00 | £1,800.00 |
| Lead cyber security penetration testing | £1,800.00 | £1,800.00 |
| Principal cyber security testing | £1,800.00 | £1,800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £1,200.00 | £1,200.00 |
| Lead cyber security secure systems architecture and design | £1,200.00 | £1,200.00 |
| Principal cyber security secure systems architecture and design | £1,200.00 | £1,200.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £1,200.00 | £1,200.00 |
| Major incident manager | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £1,200.00 | £1,200.00 |
| Problem manager | £1,200.00 | £1,200.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- Monday 2 June 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau
- ISO 9001 accreditation date
- Tuesday 24 June 2025
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- Cbaed41f-aa61-4059-8968-3775daaa83a4
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- Ff1c64fb-7750-4095-8fbb-45aadf87260c
- Other security certifications
- Yes
- Any other security certifications
-
- CREST – SOC (Security Operations Centre)
- CREST - Penetration Testing
- NCSC CIE ASP
- NCSC CIR ASP (Standard Level)
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@barriernetworks.com.
Tell them what format you need. It will help if you say what assistive technology you use.