Proventeq Limited
Salesforce and SharePoint integration services
Integrating Salesforce with SharePoint Online enhances collaboration and document management utilising the M365 storage for Document centric Salesforce processes (Service Cloud case management solutions). Proventeq suggests a hybrid approach, utilizing SharePoint for collaboration and Salesforce for CRM to optimize costs, M365 Copilot capabilities for Generative AI enabled digital transformation.
Features
- Customized Integration Solutions
- API mnagement
- Data mapping and transformation
- Custom connector development
- Middleware integration
- Authentication and Authorization
- Error Handling and Monitoring
- Scalability and Performance Optimization
- Version Control and Dependency Management
- Compliance and Governance
Benefits
- Salesforce license costs saving
- Storage at optimised cost
- Foster enterprise wide collaboration
- Dynamic knowledge management
- Lareg scale collaboration
- A single-source-of-truth
- Unified user interface
- Improved case management with SharePoint Online
- Gen AI capabilities with Microsoft Copilot
- Improved search experience incl Cognitive/GenAI Search
Pricing
£605 to £1,375 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Bids@proventeq.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 7 7 6 7 6 6 0 0 8 2 5 9 8 1
Contact
Proventeq Limited
Sarah Churchard
Telephone: 0118 907 9296
Email: Bids@proventeq.com
Planning
- Planning service
- Yes
- How the planning service works
- Proventeq provides planning services for the implementation of cloud hosting and software. This includes conducting thorough business analysis to understand client requirements, designing tailored solutions, and developing security architectures to ensure data protection and compliance. Our strategic planning approach optimizes the integration of cloud technologies, enabling clients to streamline operations and drive innovation. Leveraging our expertise in solution design and security architecture, Proventeq empowers clients to implement cloud-hosted solutions successfully, meeting their objectives while mitigating risks.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Proventeq offers comprehensive training for cloud software and hosting services. Our training programs cover a wide range of topics, including fundamental concepts, best practices, and hands-on experience with relevant tools and platforms. Whether for end-users, administrators, or IT professionals, our courses are designed to empower individuals with the knowledge and skills needed to effectively leverage cloud technologies for business success. With Proventeq's training, participants gain practical expertise and confidence in navigating the complexities of cloud software and hosting services, driving innovation and efficiency in their organizations.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Proventeq facilitates seamless migration for buyers to and between cloud services. We start by assessing current systems and requirements, then develop a customized migration strategy. Our expert team handles data transfer, application rehosting or rearchitecting, and configuration to ensure minimal downtime. Leveraging industry best practices and automation tools, we optimize performance and mitigate risks throughout the migration process. Proactive monitoring and support post-migration ensure smooth operations in the new cloud environment. With Proventeq's expertise, buyers confidently transition to the cloud, maximizing benefits and minimizing disruption.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Proventeq ensures buyers' solutions meet high standards through comprehensive quality assurance (QA) and performance testing. We conduct rigorous testing to validate functionality, usability, and compliance with requirements. Performance tests measure responsiveness, stability, and scalability under various conditions. Leveraging industry best practices and advanced tools, we identify and address issues to optimize performance and reliability. Our team provides detailed reports and recommendations, empowering buyers to make informed decisions and achieve optimal results. With Proventeq's QA and performance testing services, buyers can trust in the robustness and effectiveness of their solutions.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Proventeq provides comprehensive support for cloud hosting and software services, encompassing both our proprietary offerings and third-party solutions. Our support includes technical assistance, troubleshooting, optimization, and maintenance services tailored to meet the specific needs of each service. We support a wide range of cloud hosting and software services, including but not limited to infrastructure as a service (IaaS), platform as a service (PaaS), software as a service (SaaS), and hybrid cloud solutions. With Proventeq's support, clients receive reliable guidance and assistance to ensure the seamless operation and optimization of their cloud-based solutions.
Service scope
- Service constraints
- Not applicable
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Support response times: Standard support is available 9 AM to 5:30 PM on week days. Severity 1 - Response time within 4 working hours. Severity 2 - Response time within 8 working hours. Severity 3 - Response time within 16 working hours. Severity 4 - Response time within 24 working hours. Weekend and/or after office support across different timezone or same timezone is discussed with the client and response time is agreed.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support response times: Standard support is available 9 AM to 5:30 PM on week days. Severity 1 - Response time within 4 working hours. Severity 2 - Response time within 8 working hours. Severity 3 - Response time within 16 working hours. Severity 4 - Response time within 24 working hours. Weekend and/or after office support across different timezone or same timezone is discussed with the client and response time is agreed.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNV
- ISO/IEC 27001 accreditation date
- 26/03/2022
- What the ISO/IEC 27001 doesn’t cover
- Not applicable
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
As a company we are using a hybrid work approach where we minimize our office overheads for heating and lighting etc., this also means travel to the office is limited, where applicable. We are limiting our onsite customer visits where possible and deploying best-in class Digital Workplace productivity tools to deliver our work. This approach enables us to reduce our carbon footprint from excessive commuting to work and customer sites.Covid-19 recovery
As we have progressed through the Covid-19 pandemic, we have followed all Government guidelines. We have deployed new ways of working, continuing a remote working model, so that we can deliver customer projects whilst working remotely. We have provided support and guidance to our employees, including allowing sufficient time to recover from Covid to help support their physical and mental wellbeing. We have also deployed best digital workplace tooling to enable the remote working and sustainable travel solutions.Tackling economic inequality
As a growing SME we are creating new job opportunities, at various skillset levels. With our Hybrid working model, we are opening up access to talent across greater areas of the country as we are now not so dependent on close-to-office location. We regularly undertake a skills gap analysis to see what resource we require. We are ISO27001 UK certified to ensure IT Security is managed effectively. Our products for customers provide greater efficiencies in the use of data within larger government services and private organisations.Equal opportunity
We are an equal opportunities company. We recruit for knowledge and skills and allow flexibility due to our Hybrid working model. This enables us to have a diversified workforce. We demonstrate respect to each other and ensure a fairness of approach in our recruitment and selection processes and in all interactions with employees and clients. We have a constant learning culture to enable individuals to enhance their personal skillsets.Wellbeing
We encourage employees to take regular breaks for their wellbeing. We have introduced measures to enhance employee mental health such as organizing virtual coffee break sessions; undertaking regular pulse surveys and Senior Management having regular ‘check in’ sessions with employees. We have adopted a variety of digital tools to measure and support employee wellbeing. Our products/systems provide efficiencies that enable customers to provide greater support to their employees/users, (e.g. through ensuring more efficient and informed public services).
Pricing
- Price
- £605 to £1,375 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Bids@proventeq.com.
Tell them what format you need. It will help if you say what assistive technology you use.