OCF LIMITED
OCF - StackHPC
StackHPC develops OpenStack and Kubernetes capabilities for scientific computing use cases, using extensive experience in high-performance and research use cases and in cloud infrastructure, specifically based on the Linux OpenStack Kubernetes Infrastructure (LOKI) stack.
Features
- Specification workshop to gather requirements and develop design
- Control Plane Management: infrastructure implementation for LOKI using StackHPC technologies
- LOKI deployment, configuration and validation of LOKI cloud infrastructure
- Training covering LOKI / OpenStack operations for administrators & users
- Support and sustaining major upgrades for all components
Benefits
- Extensive experience in research and HPC use-cases
- Industry-standard based: repeatable deployments based on industry best practices
- Open source: transparency and prevention of vendor lock-in
- Knowledge transfer and collaborative working to build team skills
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Tenders@ocf.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
9 8 1 1 4 6 8 4 8 3 1 2 5 2 7
Contact
OCF LIMITED
Megan Stroud
Telephone: 0114 257 2200
Email: Tenders@ocf.co.uk
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Managed Private IaaS
Managed Public cloud
- Managed Public IaaS
Managed Hybrid Cloud
- Managed Hybrid IaaS
Service scope
- Service constraints
- No constraints
User support
- Email or online ticketing support
- Yes
- Support response times
- StackHPC aim to respond with an action plan to all issues raised within 3 Hours for P1 (Critical) issues, to 48 Hours for P4 (Normal). We typically provide a response to issues in the same working day.
- User can manage status and priority of support tickets
- No
- Phone support
- No
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- StackHPC offer web chat support in that we offer a customer's preferred chat system (such as Element or Slack). In this case, the accessibility standards (33) will depend on the solution used.
- Web chat accessibility testing
- StackHPC offer web chat support in that we offer a customer's preferred chat system (such as Element or Slack). In this case, the accessibility standards (33) will depend on the solution used.
- Support levels
-
StackHPC provides a single level of support, available during UK business hours. Issues are categorised with corresponding response times as follows: Critical (3 hours) for malfunctions that render the product inoperative or compromise system integrity in a production environment; High (6 hours) for malfunctions affecting essential program functionality or substantially degrading performance; Medium (24 hours) for malfunctions impacting optional features or causing minor disruption; and Normal (48 hours) for minor issues, cosmetic defects, or configuration inquiries. Response times refer to the interval between initial contact and acknowledgment by StackHPC staff during standard business hours and guarantee communication, not immediate resolution.
This support assumes a client system configured according to our reference design, using core components and services, with fewer than 100 compute nodes. The agreement is annual, subject to fair usage and requires remote access. Pricing for support without annual upgrades is £42,000 per year.
We generally do not recommend a support agreement without upgrades. Upgrading ensures security and stability by patching vulnerabilities, adds new features and performance improvements, maintains compatibility with modern infrastructure, and reduces business continuity risks. StackHPC has over ten years of experience helping customers upgrade their OpenStack Kayobe-based infrastructure, ensuring smooth transitions and long-term operational resilience. - AI chatbot
- No
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- StackHPC
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,200.00 | |
| Technical architect | £1,300.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £2,500.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data scientist | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £2,500.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| End user computing engineer | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service manager | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Infrastructure operations engineer | £1,700.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Citation ISOCertification Limited
- ISO/IEC 27001 accreditation date
- Saturday 21 December 2024
- What the ISO/IEC 27001 doesn’t cover
- OCF Limited has determined the scope of the Information Security Management System and this is recorded on the ISO 27001:2022 Certificate as follows: 'The design, build, deployment and support of high performance compute, storage, cloud and AI solutions to all sectors'. Activities outside of this scope are not covered by the certification.
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau Limited
- ISO 9001 accreditation date
- Friday 19 September 2025
- What the ISO 9001 doesn’t cover
- OCF Limited has determined the scope of the Quality Management System to cover the provision of IT solutions and related services designed to add value to clients’ businesses through the use of innovative technology, highly skilled personnel, effective project management, and strong partnerships with leading IT vendors. Activities outside of this scope are not covered by the certification.
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 0ee0256a-ccf2-4edb-9079-046e14f12f56
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Tenders@ocf.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.