Apprilis

Delivery specialists for digital strategy, data, and cloud enabled digital transformation

Focusing on empathy, engagement, and excellence, Apprilis is a user-inspired change and transformation partner. Operating within ISO27001/ISO9001, we specialise in sustainable digital transformation aligning to Government design standards and social values. Our expertise ranges from full cloud service delivery and engineering to Data, Cyber Security, AI, Information Security, and Compliance.

Features

• CDDO/GDS/GOV.UK Digital Service Standard compliant Agile Delivery
• Service design architecture and digital project strategic analysis
• User and client-centred research and interaction across services including accessibility
• CRM and MI consultancy, design, and implementation with Salesforce/MSDynamics/ServiceNow
• Design/build of gov.uk services Wagtail/Python, Django, Wordpress, Node.js, R, SAP/HANA/HCP
• Data centre transition, migration, cloud hosted solutions including GOV.UK PaaS
• Modern CI/CD, Dataops/Devops/Webops (Terraform, Ansible, Kubernetes)
• Reporting and dashboard solutions - Tableau, SharePoint, PowerBI, bespoke build
• Modern Cloud Architectures-AWS, Azure, Google Cloud, Oracle, Microservices, APIs
• Business transformation, LEAN, Continuous Improvement and Change Management services

Benefits

• Full compliance with CDDO/GDS/GOV.UK Governance principles for Agile/SAFe service delivery
• Independent and impartial cloud solution and SaaS advice
• In depth understanding of user needs enabling innovative solution design
• Access to nationwide locations for user labs and testing sites
• Business analysis/architecture incorporating LEAN thinking and value stream analysis
• Cloud readiness assessment, hosting and migration strategies and execution
• ISO9001 & ISO27001 accredited for consistent and secure delivery standards
• Better understanding of needs and transformation strategy through data analysis
• Impartial digital transformation strategy advice to help streamline business processes
• Ongoing support throughout project implementation and post-implementation and Continuous Improvement

£300.00 to £1,400.00 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@apprilis.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

981569898689734

Contact

David Newbigging
0203 9849797
commercial@apprilis.co.uk

Planning

• Planning service: Yes
• How the planning service works: Working in partnership with you, Apprilis will evaluate and identify your business and end-user needs. Using our expertise in the Government Digital Service design manual, we will help you establish clear deliverables for each phase of the project and the best solutions to fulfil the need. We will advise you on the best strategies, including alternative approaches if appropriate, designed to put your end-user first. ; We pride ourselves on transparency and open, honest feedback helping us build trust and rapport with our clients. ; Our planning will involve helping you design the solution, plan and migrate data and operating environments, identify required key communications and business change elements, advise on key security and assurance criteria, and develop continual improvement plans to future-proof your business. We aim to ensure you gain from your system solutions by mitigating risk and supporting you to create a legacy system in which you can ultimately become self-sufficient. ; We have expertise in multi-cloud technology and new cloud technologies and our team has experience in engaging and collaborating with small and large companies and with simple and complex systems.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our first step is to work closely with our clients throughout the project and service lifecycle to fully understand their training needs. Our second step is to build a customised approach so your transition to cloud services is successful. Training methods include delivering on-site training, one-to-one coaching, facilitated group training sessions, video tutorials, and training documentation. We provide mentoring support and knowledge transfer directly to in-house staff and/or other suppliers as part of the day-to-day working with our service teams and creating a knowledge repository. ; We encourage the creation of a shared space (such as Confluence or Google Drive) for storing useful documentation, worked examples, templates, and case studies thus facilitating improved working across the organisation.; We also provide Agile mentoring and coaching for clients’ services or product owners who have had minimal exposure to digital projects.; We aim to ensure you gain from your system solutions by creating a legacy system in which you can ultimately become self-sufficient.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Apprilis will help you design a strategy and execution plan to deliver the transition to cloud services that you require. From our experience of supporting and migrating clients from both legacy, on-premise, and existing cloud applications into new digital cloud services, we have learned that there is never a ‘one size fits all’ approach. We will work with you to plan your data migration activity and also assist you in understanding the different risks and challenges involved in launch approaches affecting users and existing reporting. We will advise and work with you to mitigate these risks. ; Our expertise in data cleansing, data quality best practice, and data migration, using several market-leading data integration/ETL (Extract, Transform and Load) tools, will assist this process. ; Our user-inspired focus means that your business and your users will always be at the forefront of your service. We will bring you and your users along on the migration journey using client-centred digital project research and interaction across all services.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Apprilis provides and facilitates quality assurance services to test that client solutions are stable and accessible to users via Unit Testing, API Testing, Integration Testing and System Testing, User Acceptance Testing (UAT), Accessibility Testing, Performance Testing, Load Testing and Stress Testing, Automated Testing and Usage and Performance monitoring.; We work very closely with security experts from cloud software vendors and have access to industry experts in this field, including in security, fraud, and defence innovation. ; We help our clients complete Privacy Impact Assessments, and Risk Assessments, and we advise on how to mitigate risks on a project-by-project basis. We work with CREST and CHECK registered penetration testing organisations and can run all areas of this process on your behalf.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Tigerscheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide comprehensive support from implementation through to post-implementation for service-related needs. Our team ensures your cloud software and services are consistently available, updated, and secure. We relieve the burden of managing cloud services by providing dedicated specialists who monitor, maintain, and implement preventive measures. ; With expertise in diverse cloud technologies like Salesforce, Microsoft, Avature, and SAP HCP, we support major providers like AWS, Azure, and Google. We excel in Service Management, implementing significant ITIL and ServiceNow systems. ; Our ongoing support includes continuous assistance and maintenance post-implementation, ensuring functional, secure, and up-to-date systems to meet evolving organisational needs. ; We also provide end user support, by training your team in the tech stack required to ensure future proofing, advising your product owner on the strategies for digital transformation and on mitigation actions for potential risks, coaching your team on Agile methodologies and ways of working, creating continuous improvement plans and advising on service retirement.

Service scope

• Service constraints: Our service has no constraints

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Services Down: Immediate ; Critical: Within 1 hour ; Urgent: Within 2 hours ; Important: Within 4 hours ; Monitor: Within 1 business day ; Informational: Within 1 business day
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We provide different levels of support, ranging from 9-5 support, 7-7 support, or 24x7x365 days, depending on your needs. ; ; According to the service selected, we can arrange support mechanisms like tools, technologies, contacts, and patterns.; ; Our typical levels of support include our Premium service available 24/7x365, our Tailored service available from 06:00 hrs to 22:00 hrs and our Standard service available from 09:00 hrs to 17:00 hrs.; ; For every project we will agree a full-Service Level Agreement (SLA) with you at the outset of the project, allowing us to provide an appropriate level of support for your needs.; ; As part of our support, we will ensure that the service is available for use by the service levels described in the agreement.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 30/11/2021
• What the ISO/IEC 27001 doesn’t cover: Our whole business is covered by the ISO27001 accreditation.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  For each contract, we commit to: ; ; Enhancing environmental benefits and offsetting carbon emissions by contributing to 'Blue Carbon' ecosystems for each new resource onboarded. 'Blue Carbon' refers to carbon stored in coastal and marine ecosystems, such as mangroves, mitigating climate change effects like flooding by regulating water absorption. For every consultant recruited internally, we'll plant a mangrove tree via TreeApp, ensuring a 100% tree planting rate.; ; Encouraging habitat restoration and biodiversity conservation by having Tier 1 B-Corp suppliers plant trees for each external consultant acquired. Our Tier 1 B-Corp suppliers will plant a tree through Future Forests for every external consultant acquired from them. This translates to a 100% tree planting rate for our suppliers' recruitment efforts.; ; Upholding Waste Electrical and Electronic Equipment (WEEE) Regulations by donating all decommissioned technology to Tech4Inclusion (formerly Laptops4Learning Ltd) for repair and reuse, reducing digital inequality and environmental impact. Tech4Inclusion provides a secure and compliant service for businesses to dispose of their redundant electronic devices while preventing them from being destroyed and ending up in landfills. We'll also procure and use recycled technology (for Apprilis users) like mobile phones and laptops where feasible.; ; Reaffirming our pledge to achieve Net Zero emissions by 2050, by actively reducing transportation and waste, and encouraging recycling, remote working, and carbon footprint monitoring during the contract. Our Carbon Reduction Plan is accessible at www.apprilis.co.uk.; ; Partnering exclusively with Tier 2 suppliers holding B-Corp status or robust carbon emission policies, fostering a carbon-focused supply chain. This proactive approach encourages others to support our commitment to address carbon emissions and environmental concerns, aiding in meeting government net zero and carbon emissions targets.

  Covid-19 recovery

  For each contract, we commit to: ; ; Offering Gold Standard Cyber Security. Lapses in cyber security can put employees and businesses at risk. If data becomes compromised by a cyber-attack, reputations, finances, and social values are put at risk. By following practices to retain our Cyber Essential PLUS certification and our ISO 27001 accreditation we will support the resilience of our clients and the supply chain that depends on us.; ; Raising awareness of the digital divide legacy. COVID-19 highlighted the deficit in digital skills required to enable inclusion in everyday life. The use of digital platforms to socialise, shop, and bank quickly replaced face-to-face communications. ; This required a rapid upskill which left many individuals in the community behind. We will maintain our outreach efforts to support groups and organisations ensuring the benefits of the internet and digital technology are available to everyone.

  Tackling economic inequality

  For each contract, we commit to:; ; Fostering Economic Growth. We'll support new or small organisations by engaging with suppliers seeking to enter the public sector, aiding their growth and expertise development within Apprilis.; ; Ensuring Prompt Payments. As members of the Prompt Payment Code, we'll adhere to standards to ensure timely payment to suppliers, preventing financial strain, and supporting economic stability.; ; Expanding Access to Information and Education. We'll donate all decommissioned technology to Tech4Inclusion, bridging the digital divide and facilitating access to online educational resources. Additionally, with client support, we'll work towards establishing local community technology hubs at Apprilis’ sites for internet and technology access.; ; Supporting Educational Attainment. Through the Region of Learning initiative, we'll offer training schemes addressing skills gaps and resulting in recognised accreditations. To enhance accessibility, we'll introduce digital badges relevant to the contract, acknowledging skills gained by interns and individuals on work experience at Apprilis, promoting employability and social mobility.

  Equal opportunity

  For each contract, we commit to: ; ; Broadening recruitment pathways to include candidates from non-traditional routes, creating employment and training opportunities for those facing barriers to employment. As signatories of the Armed Forces Covenant, we will engage with partners and suppliers committed to providing enhanced job opportunities for former service personnel. ; ; Ensuring access to the tech sector for diverse talent pools, including individuals with unique skills and perspectives often overlooked in traditional recruitment. We promote inclusivity and diversity, paying for skills rather than gender or age, and employing outreach and inclusion strategies to attract a diverse pool of candidates. We will focus on outreach and inclusion to ensure that a diverse pool of candidates is aware of and interested in our opportunities. We will maintain a zero gender pay gap through the introduction of formalised pay scales and rate cards. We will incorporate blind recruitment techniques to remove identifying information such as ages and disabilities from application materials during the initial screening process.; ; Maintaining an equality-focused supply chain by partnering with suppliers and partners with active equal opportunities policies and formal diversity monitoring systems. This proactive approach encourages diversity and ensures access to a balanced workforce, fostering innovation and economic growth while challenging systemic inequalities. By providing opportunities for marginalised groups to participate in the economy, we can support local businesses, create jobs, and stimulate economic growth in underserved areas.

  Wellbeing

  For each contract, we commit to: ; Supporting health and well-being, including mental health, among our contracted workforce. Recognising the prevalence of mental health issues in the tech sector, we'll distribute a quarterly Mental Health newsletter to raise awareness and provide resources for support. Clients can also receive this newsletter if required. ; Demonstrating collaboration with communities by supporting volunteer initiatives, fostering personal and professional development, and contributing to positive social change. We find that engaging in volunteer activities can have positive effects on employee well-being and mental health. Giving back to others and making a difference in the community can boost feelings of happiness, fulfilment, and purpose, contributing to overall employee well-being and resilience. We'll organise volunteer days for all employees, contractors, and suppliers. ; Influencing staff, suppliers, customers, and communities to support strong, integrated communities through monthly culture workshops. Culture workshops help businesses and teams address toxic behaviours and prevent them from happening in the future. A workplace culture workshop helps uncover potential problems, address them, and put rules and guidelines in place to create a more positive work environment. Hosting a culture workshop gives everyone a chance to speak up, address concerns, and acknowledge that everyone’s feedback matters.

Pricing

• Price: £300.00 to £1,400.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@apprilis.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.