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Globant

Augoor - AI Code efficiency improvement tool

Augoor it's a powerful tool that enables developers to quickly search through code, providing instant insights, documentation, and a comprehensive understanding at their fingertips. Augoor isn't only about simplifying code comprehension; it's about enhancing efficiency, encouraging collaboration, and leading the way for innovation in an environment that demands both speed-precision.

Features

  • Code Search: Navigate your code effortlessly.
  • Code-Documentation: Our AI crafts a high-level description of your code.
  • Code-Visualization: Turn complex code into map for your software ecosystem.
  • Code Assistant: provides real-time answers to crucial code questions.

Benefits

  • Slash time spent on code reading, boosting productivity and focus.
  • Reclaim +288 hours per developer each year.
  • 3. Unlock annual savings of +15.000 per developer.

Pricing

£15,000 to £138,000 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tim.hurles@globant.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 8 1 8 4 9 1 1 4 4 3 2 5 1 7

Contact

Globant Tim Hurles
Telephone: 07880332133
Email: tim.hurles@globant.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
Functional requirements:
1. Client´s cloud provider: GCP, AWS or Azure.
2. Client´s codebase languages: Angular, Apex, Cobol, C#, Go, Java, JavaScript, Kotlin, PHP, Python, React, Swift, and TypeScript.
3. Client's SCM provider: GitHub, GitLab, BitBucket or Azure repos

Infrastructure requirements:
1. Clauter of kubernetes.
2. GPU instance.
3. Postgres type database
System requirements
  • Supported Cloud providers: AWS, Azure, and GCP.
  • Source control management (SCM)
  • Supports 13 Programming languages
  • Hardware:A Kubernetes cluster, Node Group for General and GPU.
  • Storage:NFS File System.
  • A Postgres Database.
  • Other:An accessible Container Registry. A Sonarqube instance.

User support

Email or online ticketing support
Email or online ticketing
Support response times
72 hours for Low priority issues, 12 hours for Medium issues, 4 hours for High and 1 hour for Critical Issues
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support levels are: Low, Medium, High and Critical and they are not differentiated by cost.
Support available to third parties
No

Onboarding and offboarding

Getting started
Online training, User documentation.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
During the contract, all the data generated is only accessible through the tool (Augoor), at the end of the contract, access is no longer available, therefore, the client can decide when to eliminate the implemented instances as a result of the Augoor installation.
End-of-contract process
During the contract, all the data generated is only accessible through the tool (Augoor), at the end of the contract, access is no longer available, therefore, the client can decide when to eliminate the implemented instances as a result of the Augoor installation.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Yes
Compatible operating systems
Other
Designed for use on mobile devices
No
Service interface
No
User support accessibility
WCAG 2.1 AAA
API
No
Customisation available
No

Scaling

Independence of resources
N/A

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
Never
Protecting data at rest
Other
Other data at rest protection approach
It depends on Client policy
Data sanitisation process
No
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
They can’t, the only metrics they can export is health and complexity in a CSV file.
Data export formats
CSV
Data import formats
Other
Other data import formats
Not applicable

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
Augoor runs 100% in the client’s infrastructure
Data protection within supplier network
Other
Other protection within supplier network
Augoor runs 100% in the client’s infrastructure and thus all the security depends of the client policies

Availability and resilience

Guaranteed availability
This SLA primarily refers to the usability of Augoor. Therefore, it does not allow us to fix any issues with the cloud provider or SCM.
The Augoor support center is located in the LATAM). Therefore, that country's calendar of holidays, working days, and time zone (GMT-4) will be respected. Work days, 10am – 6pm.
Approach to resilience
We implement Augoor on client´s infrastructure.
Outage reporting
Email Alerts

Identity and authentication

User authentication needed
Yes
User authentication
Other
Other user authentication
Entered by a provider of SCM: GitHub, GitLab, Bitbucket, Azure Repos.
Access restrictions in management interfaces and support channels
It´s with user and password, and matches to the client SCM provider.
Access restriction testing frequency
At least once a year
Management access authentication
Other
Description of management access authentication
With the count of SCM (GitHub, GitLab, Azure repos or bitbucket), it is configured in the Augoor installer with username and password.

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
- Bureau veritas certification holding sas — UK branch
ISO/IEC 27001 accreditation date
13/07/2021
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Globant has a detailed Information security policy, this can be provided upon request.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
- Each component change is tracked through their lifetime
- Changes are assessed for potential security impact
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Globant proactively manages system vulnerabilities, reducing the possibility of exploitation by an attacker and establishing deadlines for implementing security patches according to their severity. The detailed policy can be provided upon request.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
As part of our platform security management approach, a detailed process is followed to identify such threats and how we respond varies based on particular scenarios.
Incident management type
Supplier-defined controls
Incident management approach
Such processes are there and can be modified based on Client needs.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

- Deliver additional environmental benefits in the performance of the contract including working towards net zero greenhouse gas emissions.
- Influence staff, suppliers, customers and communities through the delivery of the contract to support environmental protection and improvement.

Tackling economic inequality

Create opportunities for entrepreneurship and help new, small organisations to grow, supporting economic growth and business creation.
- Create employment opportunities particularly for those who face barriers to employment and/or who are located in deprived areas.
- Create employment and training opportunities, particularly for people in industries with known skills shortages or in high growth sectors.
- Support educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

Equal opportunity

- Demonstrate action to increase the representation of disabled people in the contract workforce.
- Support disabled people in developing new skills relevant to the contract, including through training schemes that result in recognised qualifications.
- Influence staff, suppliers, customers and communities through the delivery of the contract to support disabled people.
Demonstrate action to identify and tackle inequality in employment, skills and pay in the contract workforce.
- Support in-work progression to help people, including those from disadvantaged or minority groups, to move into higher paid work by developing new skills relevant to the contract.
- Demonstrate action to identify and manage the risks of modern slavery in the delivery of the contract, including in the supply chain.

Wellbeing

- Demonstrate action to support the health and wellbeing, including physical and mental health, in the contract workforce.
- Influence staff, suppliers, customers and communities through the delivery of the contract to support health and wellbeing, including physical and mental health.
Demonstrate collaboration with users and communities in the codesign and delivery of the contract to support strong integrated communities.
- Influence staff, suppliers, customers, and communities through the delivery of the contract to support strong, integrated communities.

Pricing

Price
£15,000 to £138,000 a unit
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tim.hurles@globant.com. Tell them what format you need. It will help if you say what assistive technology you use.