Globant

Augoor - AI Code efficiency improvement tool

Augoor it's a powerful tool that enables developers to quickly search through code, providing instant insights, documentation, and a comprehensive understanding at their fingertips. Augoor isn't only about simplifying code comprehension; it's about enhancing efficiency, encouraging collaboration, and leading the way for innovation in an environment that demands both speed-precision.

Features

• Code Search: Navigate your code effortlessly.
• Code-Documentation: Our AI crafts a high-level description of your code.
• Code-Visualization: Turn complex code into map for your software ecosystem.
• Code Assistant: provides real-time answers to crucial code questions.

Benefits

• Slash time spent on code reading, boosting productivity and focus.
• Reclaim +288 hours per developer each year.
• 3. Unlock annual savings of +15.000 per developer.

£15,000 to £138,000 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tim.hurles@globant.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

981849114432517

Contact

Tim Hurles
07880332133
tim.hurles@globant.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Functional requirements:; 1. Client´s cloud provider: GCP, AWS or Azure.; 2. Client´s codebase languages: Angular, Apex, Cobol, C#, Go, Java, JavaScript, Kotlin, PHP, Python, React, Swift, and TypeScript.; 3. Client's SCM provider: GitHub, GitLab, BitBucket or Azure repos; ; Infrastructure requirements:; 1. Clauter of kubernetes.; 2. GPU instance.; 3. Postgres type database
• System requirements:
  • Supported Cloud providers: AWS, Azure, and GCP.
  • Source control management (SCM)
  • Supports 13 Programming languages
  • Hardware:A Kubernetes cluster, Node Group for General and GPU.
  • Storage:NFS File System.
  • A Postgres Database.
  • Other:An accessible Container Registry. A Sonarqube instance.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 72 hours for Low priority issues, 12 hours for Medium issues, 4 hours for High and 1 hour for Critical Issues
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Support levels are: Low, Medium, High and Critical and they are not differentiated by cost.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Online training, User documentation.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: During the contract, all the data generated is only accessible through the tool (Augoor), at the end of the contract, access is no longer available, therefore, the client can decide when to eliminate the implemented instances as a result of the Augoor installation.
• End-of-contract process: During the contract, all the data generated is only accessible through the tool (Augoor), at the end of the contract, access is no longer available, therefore, the client can decide when to eliminate the implemented instances as a result of the Augoor installation.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems: Other
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.1 AAA
• API: No
• Customisation available: No

Scaling

• Independence of resources: N/A

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: Never
• Protecting data at rest: Other
• Other data at rest protection approach: It depends on Client policy
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: They can’t, the only metrics they can export is health and complexity in a CSV file.
• Data export formats: CSV
• Data import formats: Other
• Other data import formats: Not applicable

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Augoor runs 100% in the client’s infrastructure
• Data protection within supplier network: Other
• Other protection within supplier network: Augoor runs 100% in the client’s infrastructure and thus all the security depends of the client policies

Availability and resilience

• Guaranteed availability: This SLA primarily refers to the usability of Augoor. Therefore, it does not allow us to fix any issues with the cloud provider or SCM.; The Augoor support center is located in the LATAM). Therefore, that country's calendar of holidays, working days, and time zone (GMT-4) will be respected. Work days, 10am – 6pm.
• Approach to resilience: We implement Augoor on client´s infrastructure.
• Outage reporting: Email Alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: Entered by a provider of SCM: GitHub, GitLab, Bitbucket, Azure Repos.
• Access restrictions in management interfaces and support channels: It´s with user and password, and matches to the client SCM provider.
• Access restriction testing frequency: At least once a year
• Management access authentication: Other
• Description of management access authentication: With the count of SCM (GitHub, GitLab, Azure repos or bitbucket), it is configured in the Augoor installer with username and password.

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: - Bureau veritas certification holding sas — UK branch
• ISO/IEC 27001 accreditation date: 13/07/2021
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Globant has a detailed Information security policy, this can be provided upon request.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: - Each component change is tracked through their lifetime; - Changes are assessed for potential security impact
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Globant proactively manages system vulnerabilities, reducing the possibility of exploitation by an attacker and establishing deadlines for implementing security patches according to their severity. The detailed policy can be provided upon request.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: As part of our platform security management approach, a detailed process is followed to identify such threats and how we respond varies based on particular scenarios.
• Incident management type: Supplier-defined controls
• Incident management approach: Such processes are there and can be modified based on Client needs.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  - Deliver additional environmental benefits in the performance of the contract including working towards net zero greenhouse gas emissions. ; - Influence staff, suppliers, customers and communities through the delivery of the contract to support environmental protection and improvement.

  Tackling economic inequality

  Create opportunities for entrepreneurship and help new, small organisations to grow, supporting economic growth and business creation. ; - Create employment opportunities particularly for those who face barriers to employment and/or who are located in deprived areas.; - Create employment and training opportunities, particularly for people in industries with known skills shortages or in high growth sectors. ; - Support educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  Equal opportunity

  - Demonstrate action to increase the representation of disabled people in the contract workforce.; - Support disabled people in developing new skills relevant to the contract, including through training schemes that result in recognised qualifications.; - Influence staff, suppliers, customers and communities through the delivery of the contract to support disabled people.; Demonstrate action to identify and tackle inequality in employment, skills and pay in the contract workforce.; - Support in-work progression to help people, including those from disadvantaged or minority groups, to move into higher paid work by developing new skills relevant to the contract.; - Demonstrate action to identify and manage the risks of modern slavery in the delivery of the contract, including in the supply chain.

  Wellbeing

  - Demonstrate action to support the health and wellbeing, including physical and mental health, in the contract workforce.; - Influence staff, suppliers, customers and communities through the delivery of the contract to support health and wellbeing, including physical and mental health.; Demonstrate collaboration with users and communities in the codesign and delivery of the contract to support strong integrated communities. ; - Influence staff, suppliers, customers, and communities through the delivery of the contract to support strong, integrated communities.

Pricing

• Price: £15,000 to £138,000 a unit
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tim.hurles@globant.com. Tell them what format you need. It will help if you say what assistive technology you use.