Gradian Systems Ltd

Forcepoint Remote Browser Isolation (RBI)

Forcepoint Remote Browser Isolation (RBI) provides secure and more open access to web content through an isolated browser hosted in the cloud, preventing threats from reaching customers network.

Features

• Render Websites Remotely
• Smart Isolation
• ZT-CDR
• Steganography Protection
• Secure Surf
• Reporting
• Product Integrations

Benefits

• Secure web content - remote browser to user, isolating threats.
• Automatically determine render mode appropriate to destination risk (reduces complexity)
• Zero Trust Content Disarm and Reconstruction secure document, image downloads.
• Zero Trust protection from attacks via CDR processed Image downloads.
• Read-only higher risk destinations preventing user input including password entry.
• View Web, User and Network analysis including threat protection insights.
• Redirect web traffic via Web Security, Email, NGFW, Forcepoint ONE.

£1 a licence

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

982673079257706

Contact

Stuart Case
07770 377936
stuart.case@gradian.co.uk

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: RBI integrates with some 3rd party tools that support ICAP/ICAPS
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements: None for RBI Cloud solution

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Forcepoint offers a range of support and SLA options with 24/7 online coverage available on all plans. For more details please see https://www.forcepoint.com/support/forcepoint-technical-support
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Please see support matrix for our different support programs. https://www.forcepoint.com/support/forcepoint-technical-support
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Detailed documentation with our User Guide, Hackstacks (cheatsheets) and online Help. Customers have access to our online knowledge base and forums.; Assistance with configuration and knowledge transfer through professional services
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
• End-of-contract process: At the end of contract, RBI service will display a Block Page for any attempts to access service.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Forcepoint RBI has an ICAP/ICAPS interface that allows customers to forward web traffic from 3rd party tools that support the ICAP standard.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: Yes, for RBI cloud services will scale to provide extra resource depending on demand.

Analytics

• Service usage metrics: Yes
• Metrics types: 1. Number of Active Sessions; 2. Threats Prevented by category; 3. Threats Prevented by User; 4. Security Threat Summary; 5. Downloaded files summary; 6. Browse activity; 7. Top Users by Websites browsed; 8. Browser insights
• Reporting types:
  • Real-time dashboards
  • Regular reports

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Forcepoint

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: Available on request
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: SIEM integration will allow data to be extracted into a 3rd party SIEM solution. Reports can be downloaded from Admin portal Dashboard
• Data export formats: CSV
• Data import formats: Other
• Other data import formats: N/A

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.9% In the event of Service Unavailability for more than 0.1% of any calendar month, Customer may be eligible for a Service Credit equal to 1 day for each 2-hour period of Service Unavailability, subject to a maximum credit of 5 days in any 1 calendar month.
• Approach to resilience: Available on request (not public)
• Outage reporting: Available on request (not public)

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Username or password
  • Other
• Other user authentication: SAML, Username or password
• Access restrictions in management interfaces and support channels: Available on request (not public)
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Coalfire
• ISO/IEC 27001 accreditation date: 28/08/2021
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 25/06/2019
• CSA STAR certification level: Level 2: CSA STAR Attestation
• What the CSA STAR doesn’t cover: N/A
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • Privacy Shield - EU/US data privacy
  • ISO27018

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27018 and SOC 2 type II
• Information security policies and processes: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Available on request (not public)
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Available on request (not public)
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Available on request (not public)
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Available on request (not public)

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Gradian are very proud to be an equal opportunity employer.

Pricing

• Price: £1 a licence
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Please contact us for details

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.