BLUE HAT ASSOCIATES LIMITED
Build and Run
Our consultants build and run an application on your behalf. These include websites, mobile applications and data analytics. This allows a business to quickly build product to a high standard and operate the system without delays caused by handover.
Features
- Initiated with an Ideas Workshop and scope
- Rapid iteration with new versions delivered bi-weekly
- Working software deployed on cloud servers
- Effective security and permissions to control access
- Build focussed on Minimal Viable Product (MVP)
- Delivers scope, size and estimates for complete build
- For data analytics, data surfaced through third party BI tools
- For applications, product developed to GOV.UK standards
- Runs the application as a managed cloud service monitoring performance
- Provides technical support to address any production issues
Benefits
- High quality software delivery using agile development
- Reduce time to market for web and data applications
- Develop highly scalable systems
- Iterative development delivers fast results
- Operation of system managed as part of the process
- Handover can be arranged at future date
Pricing
£300 to £1,400 a unit a day
- Education pricing available
Service documents
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Framework
G-Cloud 14
Service ID
9 8 3 3 2 4 7 1 7 5 3 7 8 0 4
Contact
BLUE HAT ASSOCIATES LIMITED
Marcus De' Freitas
Telephone: 07966 155 836
Email: marcus.defreitas@thinkbluehat.com
Planning
- Planning service
- Yes
- How the planning service works
-
Blue Hat uses our bespoke RAD (Rapid Application Development) Methodology tailored to our technology frameworks, this includes;
- Project management, controlling scope
- Structured workshop agendas, with weekly end of sprint reviews
- Standard application templates for "starting points" allowing quick wire-framing
- Design and creative services to create a highly visual prototype
- A prioritising of Customer Experience (CX) and User Experience (UX)
- Security framework to restrict access to the prototype
- Consideration of operational and non-functional requirements throughout the build process
- Development of highly scalable cloud architecture - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- AWS (Amazon Web Services)
- Microsort Azure
- Digital Ocean
Training
- Training service provided
- Yes
- How the training service works
- We provide on-site and remote training and mentoring to assist clients make best use of cloud based data services. Our training is classroom based, or in-person on site. Commonly our training is delivered alongside consultancy engagements where we "train by doing".
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Our prototypes allow clients to move from on-premise technology with typical heavy constraints on scalability and performance, to a horizontally scalable cloud architecture.
Our software uses many cloud-native functions as these are both fast to develop, and provide the highest level of scalability at cost.
We utilise serverless architecture, automated capacity scaling, system performance monitoring, and access control. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- AWS (Amazon Web Services)
- Microsoft Azure
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our software is developed using TDD (Test Driven Development) and BDD (Behaviour Driven Development). We implement TDD for complex processing features to test functionality embedded in the system and hard to test in a sandbox. We use BDD to automatically test both the "happy path" (normal operation) and the edge cases. Through the adoption of testing rigour, we minimise the amount of manual testing and remove many of the regression costs associates with later software changes.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- In build and run we offer technical support for production systems. With a dedicated Platform Manager, when the system is running we provide support any technical or performance issues experienced by the platform. We do not offer business support (for questions concerning the subject of the application) but expect to help the team performing this support if issues are technical in nature.
Service scope
- Service constraints
- Due to Covid-19, our ability to be on site is limited. We are equipped to work remotely. We follow government advice and expect to be working in person as soon as this is recommended.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- When in the "Run" phase, our SLA has target response rate of within 1 hour. Weekend and evening support can be arrange at additional cost.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- When we run the project, we support the technology. A Platform Manager is assigned for any technical or performance issues and is responsible to allocating work to the Blue Hat technical team for remedy.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
At Blue Hat Associates, we are committed to combating climate change and minimising our environmental footprint. We have implemented measures to reduce our impact, such as optimising office space usage, minimising waste generation, and minimising unnecessary travel. Moving forward, we will conduct an annual review of our equipment and infrastructure to identify opportunities for improving energy efficiency. Additionally, we will maintain and evolve our hybrid working practices to strike a balance between staff well-being, environmental protection, and delivering excellent client outcomes. To further our progress, we have appointed an Environmental Champion responsible educating our teams and our clients on sustainability and minimising resources both for economic and for environmental objectives. By taking these proactive steps, we aim to foster a culture of environmental stewardship within our organisation, while actively contributing to the global efforts in mitigating climate change and preserving our planet for future generations.Covid-19 recovery
Blue Hat associates recognises its responsibility to support individuals and communities in recovering from the impacts of the COVID-19 pandemic. We are committed to contributing to this recovery effort through our service delivery and broader organisational activities. During the pandemic, the Blue Hat team build a crowd sourced Covid tracker. The tracker was adopted by the Scottish Government and St Andrews University and contributed towards research into long Covid and health outcomes for those hospitalised during the first lock down. Recognising the isolation that Covid has created, we are supporting the mental and physical well-being of our staff. We have provided home-working office equipment, facilitated regular informal check-ins, organised regular well-being events, and established dedicated communication channels to wellbeing.Tackling economic inequality
As an SME established by entrepreneurial individuals, our company is committed to fairness, inclusivity, equity, equality, and social justice. Recognising the importance of community involvement, we offer a summer intern program to help GCSE and A level students in local schools gain work experience and build hands on knowledge in software industry. As a forward-thinking company, we actively support innovation and research into disruptive technologies, aiming to deliver lower-cost and higher-quality software and services. We prioritise modernising delivery methods and increasing productivity through the development of scalable approaches, continuously seeking ways to optimise our processes and operations. As an SME, we actively encourage collaboration within our supply chain, fostering a fair and responsible approach to working with our partners, ensuring resilience and building capacity in the delivery of our services. Through these initiatives, we strive to tackle economic inequality by creating opportunities, promoting inclusivity, and driving positive change within our sphere of influence. We believe that by empowering individuals, fostering innovation, and upholding ethical business practices, we can contribute to a more equitable and prosperous society for all including those with disabilities and neurodivergent individuals.Equal opportunity
Recognising the importance of community involvement, we actively volunteer and provide retraining and return-to-work opportunities, mentoring programs, and technical skills development. We address skills gaps through mock interviews, CV guidance, and career counselling. Additionally, we offer internships and experience weeks to facilitate a seamless transition from academic learning to practical application. Through these initiatives, we strive to tackle economic inequality by creating opportunities, promoting inclusivity, and driving positive change within our sphere of influence. We believe that by empowering individuals, fostering innovation, and upholding ethical business practices, we can contribute to a more equitable and prosperous society for all including those with disabilities and neurodivergent individuals.Wellbeing
We prioritise supporting our staff's physical and mental health and overall wellbeing. To accomplish this, we provide home-working office equipment to ensure ergonomically sound working environments for our employees. Additionally, we support hybrid working arrangements to accommodate varied preferences and lifestyles. We maintain wellbeing-focused and off-topic communication channels, as well as regular in-person events, to foster a sense of community and facilitate open dialogue. To promote an active lifestyle and encourage physical and mental well-being, we have established a sports and social club for our employees. Furthermore, we implement inclusive talent attraction and selection processes to grow and retain a happy, diverse talent pool that reflects the communities we serve. Recognising the importance of giving back, we actively support and encourage our employees to engage in volunteering opportunities within our local communities. By doing so, we aim to foster a culture of social responsibility and contribute positively to the areas where we operate.
Pricing
- Price
- £300 to £1,400 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at marcus.defreitas@thinkbluehat.com.
Tell them what format you need. It will help if you say what assistive technology you use.