SOFTCAT PLC

IBM - Hyper Protect Crypto - Key Management Service & HSM

IBM Cloud Hyper Protect Crypto Services provides
a cloud hardware security module (HSM) for a
dedicated key management service, encrypting
data to the highest available security standard
(FIPS 140-2 Level 4). Clients can manage data
encryption keys across IBM Cloud, AWS, Azure and other clouds environments, as well as on-premises

Features

Customer generated administrator certificates and master keys

Benefits

Control keys exclusively with technical assurance

Education pricing available
Free trial available

Service documents

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at psitq@softcat.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

Contact

SOFTCAT PLC Public Sector Tenders
Telephone: 01628 403403
Email: psitq@softcat.com

About your service

Service categories

IaaS

IaaS Compute

Bare metal

Service scope

Service constraints: The platform is a 24x7 available service. Any
planned maintenance will not impact availability.
Access to the service is via RESTful API or the
IBM Cloud Portal
System requirements: Internet access to reach IBM Cloud portal
Cloud deployment model: Public cloud

Private cloud

Community cloud

Hybrid cloud

User support

Email or online ticketing support: Yes
Support response times: Within 24 hours
User can manage status and priority of support tickets: Yes
Online ticketing support accessibility: WCAG 2.2 AA
Phone support: Yes
Phone support availability: 24 hours, 7 days a week
Web chat support: Yes, at an extra cost
Web chat support availability: 24 hours, 7 days a week
Web chat support accessibility standard: WCAG 2.2 AA
Web chat accessibility testing: Visit
https://cloud.ibm.com/docs/overview/accessibility?
topic=overview-accessibilityplatform#accessibility-features-for-ibm-cloud for
more information of accessibility
Onsite support: No
Support levels: IBM provides free basic level support protection
included with an IBM Cloud subscription or payas-you-go account. Advanced support is recommended for environments with a limited
number of business-critical applications. Premium
Support is for mission-critical environments that
have a strategic dependency on IBM Cloud; IBM
provides a dedicated Technical Account Manager
with this support tier. The support policies for
Platform and Infrastructure Services are available
in the IBM Cloud UI and provide details of
available support options, as well as information
on access, support business hours, severity
classification, and support resources and
limitations. IBM uses commercially reasonable
efforts to respond to support requests; however,
there is no specified response time objective for
basic level support. Unless otherwise agreed in
writing, support is available only to Client (and its
authorized users) and not to any end users of
Client’s solutions. Client is solely responsible for
providing all customer support and services to its
end users. An online support forum is available at
no charge at
https://www.ibm.com/mysupport/s/forumshome or
join the IBM’ development community at
https://developer.ibm.com/community/. Both
monitored by IBM developers and employees
Support available to third parties: Yes
AI chatbot: Yes

Onboarding and offboarding

Getting started: We provide comprehensive online documentation
(available through the IBM Cloud Dashboard),
tutorials, free online training course and hundreds
of tutorials and articles available on our
developerWorks portal.
Service documentation: Yes
Documentation formats: HTML

PDF
End-of-contract data extraction: IBM is a data processor and will not access or own
client data. Client can use standard technology to
extract their data. If required, IBM Cloud Data
Transfer Service allows customers to send a USB
3.0 compatible device and/or CDs and DVDs to an
IBM Cloud IaaS data center to be connected
directly to their network to remotely control the
data transfer. The device is housed in a dedicated
rack located in the customers data center and will
be mounted as an iSCSI target. Our Data Transfer
Service is ideal when you need to transfer large
amounts of data without using our Private Network
and is a service offered free-of-charge to all IBM
Cloud customers. When a customer cancels any
physical or virtual server, all data is erased using
Department of Defense (DoD) 5220.22-m
standards
End-of-contract process: Services in IBM Cloud infrastructure are generally
billed on an hourly on monthly basis. When
services are de-provisioned access to the service
is removed from the account. When a customer
cancels any physical or virtual server, all data is
erased using Department of Defense (DoD)
5220.22-m standards
Documentation accessibility standard: WCAG 2.2 AA

Using the service

Web browser interface: Yes
Using the web interface: Visit
https://cloud.ibm.com/docs/overview/accessibility?
topic=overview-accessibilityplatform#accessibility-features-for-ibm-cloud for
more information of accessibility
Web interface accessibility standard: WCAG 2.2 AA
Web interface accessibility testing: Visit
https://cloud.ibm.com/docs/overview/accessibility?
topic=overview-accessibilityplatform#accessibility-features-for-ibm-cloud for
more information of accessibility
API: Yes
What users can and can't do using the API: We have more than 3,000 documented methods
across 180 discrete services. Our internal
management system and our customer portal was
built specifically to use it. All customers have full,
free access to our entire automated portfolio of
services—from management and monitoring to
information retrieval from IBM Cloud accounting,
inventory, and DNS systems. Control every aspect
and action on your IBM Cloud infrastructure via
API. We support SOAP, XML-RPC, or REST
protocols, C#, PERL, PHP, Python, Ruby, and
VB.net API clients. IBM Cloud Development
Network Developer Community and
Knowledgebase for the IBM Cloud IaaS API
Search for specific API services and methods,
read development-focused blogs, and connect
with other developers to share tips, ideas, and
best practices at the IBM Cloud Development
Network (SLDN). Message Queue and Object
Storage Control Service-specific Optimization
Additional APIs built specifically for IBM Cloud
message queue and object storage services
provide extended features and functionality
API automation tools: Ansible

Chef

OpenStack

SaltStack

Terraform

Puppet
API documentation: Yes
API documentation formats: HTML

PDF
Command line interface: Yes
Command line interface compatibility: Linux or Unix

Windows

MacOS
Using the command line interface: IBM Cloud CLI provides a unified way for you to
interact with your applications, virtual servers,
containers, and other components in IBM Cloud
through a command line interface. It also
leverages command line tools from Cloud
Foundry, Docker, and the OpenStack community
when you interact with specific compute types.
IBM Cloud CLI helps you handle the environment
settings when these community tools are used.
The commands in IBM Cloud CLI are organized by name spaces, to provide a structural overview. If
you are using Bash or Zsh, the autocomplete
feature in IBM Cloud CLI provides suggestions
and allows you to complete commands and their
arguments. These features make it easier for you
to find and use the right commands. The IBM
Cloud CLI command line interface is not
supported by Cygwin. Use the IBM Cloud CLI in a
command line window other than the Cygwin
command line window

Scaling

Independence of resources: The architecture of IBM cloud services maintains
logical separation of client data. Internal rules and
measures separate data processing, such as
inserting, modifying, deleting, and transferring
data, according to the contracted purposes.
Usage notifications: Yes
Usage reporting: API

Email

Other
Other usage reporting: Links to systems for example Pager Duty
Optimising consumption: Yes
Automatic scaling: Yes

Analytics

Infrastructure or application metrics: Yes
Metrics types: CPU

Disk

Memory

Network

Number of active instances

Other
Other metrics: Host ping and IPMI statistics

Automated reboot for monitoring failure

25x7x365 NOC monitoring

LDAP response monitoring

DHCP response

Performance monitoring

DNS Response
Reporting types: API access

Real-time dashboards
Resource tagging: Yes
FOCUS resource tagging: Yes

Resellers

Supplier type: Reseller (no extras)
Organisation whose services are being resold: IBM

Staff security

Staff security clearance: Other security clearance
Government security clearance: Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations: Yes
Data storage and processing locations: United Kingdom

European Economic Area (EEA)

Other locations
User control over data storage and processing locations: Yes
Datacentre security standards: Supplier-defined controls
Penetration testing frequency: At least once a year
Penetration testing approach: In-house
Protecting data at rest: Physical access control, complying with CSA CCM v4.0

Physical access control, complying with SSAE-18 / ISAE 3402

Encryption of all physical media
Data sanitisation process: Yes
Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Backup and recovery

Backup controls: Users can schedule backups
Datacentre setup: Multiple datacentres with disaster recovery

Multiple datacentres
Scheduling backups: Users schedule backups through a web interface
Backup recovery: Users can recover backups themselves, for example through a web interface

Users contact the support team
Backup and recovery: Yes
RPO/RTO: Yes

Data-in-transit protection

Data protection between buyer and supplier networks: Private network or public sector network

TLS (version 1.2 or above)

IPsec or TLS VPN gateway
Data protection within supplier network: Other
Other protection within supplier network: IBM will encrypt content not intended for public or
unauthenticated viewing when transferring content
over public networks. Further, unless excluded by
a TD, IBM willenable use of a cryptographic
protocol, such as HTTPS, SFTP, and FTPS, for
Client’s secure transfer of content to and from the
Cloud Service over public networks

Availability and resilience

Guaranteed availability: IBM provides service level agreements (SLAs) for
IBM Cloud services. Service levels based on
downtime do not include time related to
exclusions, UI unavailability, or time to reload,
configure, enable, or access content or include
other services indirectly affected by an outage
(Downtime). SLAs are available only if Client is
compliant with the Agreement terms and do not apply to any third party including Client’s end
users. SLAs do not apply to beta, experimental,
trial, or no-charge Cloud Services. SLAs are not a
warranty and are Client’s exclusive remedy for
IBM’s failure to meet a specified service level. IBM
will validate SLA claims based upon information
provided and IBM system records. IBM provides a
99.95% availability SLA for Platform Services: i)
configured for high availability and distributed
across multiple IBM Cloud public regions; or ii)
provisioned across multiple dedicated or local
environments in geographically separated datacenters. In addition, IBM provides a 99.9%
availability service level for multiple instances of a
Platform Service provisioned within a single
dedicated or local environment
Approach to resilience: Available on request
Outage reporting: From time to time, events occur in the IBM Cloud
that require IBM Cloud to take action. Sometimes
these events are unexpected and sometimes
there are planned maintenance activities required
to keep the Cloud operating at its peak condition. While IBM Cloud makes every effort to isolate our
customers from these events, sometimes it
becomes necessary to take certain equipment offline. Regardless of the impact to our customers, it
is always necessary to be transparent, timely and
informative. We believe it is best to put our
customers in control of their Cloud experience,
and so our policy is to push information to our
customers that explicitly subscribe to this process
on the customer Portal. Therefore it is important
that our customers understand how to make
notifications work for them

Identity and authentication

User authentication needed: Yes
User authentication: Multi-Factor Authentication (MFA)

Username or password

Other
Other user authentication: Within the Customer Portal, external, two-factor
authentication may be activated to add additional
protection when logging into the Portal. This
additional layer of security protects the account
from unverified access, ensuring devices, data provides out-of-band authentication via phone call,
SMS or mobile app. External authentication may
be added per user for a small monthly fee
and account information are protected. This
external authentication is available in two forms:
Symantec Identify Protection is our most
commonly used external authentication tool,
providing a dynamic security code used in addition
to the username and password when accessing
the Customer Portal. PhoneFactor authentication
Access restrictions in management interfaces and support channels: IBM maintains individual role-based authorization
of privileged accounts that is subject to regular
validation. A privileged account is a duly
authorized IBM user identity with administrative
access to a Cloud Service, including associated
infrastructure, networks, systems, applications,
databases and file systems
Access restriction testing frequency: Less than once a year
Management access authentication: Multi-Factor Authentication (MFA)

Public key authentication (including by TLS client certificate)

Dedicated link (for example VPN)
Devices users manage the service through: Dedicated device on a segregated network (providers own provision)

Dedicated device on a government network (for example PSN)

Dedicated device over multiple services or networks

Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)

Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Access to user activity audit information: Users have access to real-time audit information
How long user audit data is stored for: At least 12 months
Access to supplier activity audit information: Users contact the support team to get audit information
How long supplier audit data is stored for: At least 12 months
How long system logs are stored for: At least 12 months

Security governance

Named board-level person responsible for service security: Yes
Security governance certified: Yes
Security governance standards: ISO/IEC 27001

Other
Other security governance standards: SO 27017 ISO 27018 Cloud Security Alliance -
STAR registrant Privacy shield framework EU
Model clauses SOC 1,2,3
Information security policies and processes: We have a published information security policy
which is shared upon customer engagement

Operational security

Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Configuration and change management approach: IBM Cloud follows best practices for systems
management including change management. Note
that on provisioning of a server, that server and its
monitoring and management become the client’s
responsibility, meaning that the client is
responsible for implementing overall service
management and process. The entire IBM Cloud
platform is built on top of a technology called
Infrastructure Management System (IMS). All
automated operations and functionality in the IBM
Cloud platform are controlled by IMS. This
includes provisioning and de-provisioning of services, logging, billing and alerts IBM Cloud
operational management includes reporting and
alert vulnerabilities and incidents
Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Vulnerability management approach: With each Cloud Service, as applicable and
commercially reasonable, IBM will a) perform
penetration testing and vulnerability assessments
before production release and routinely thereafter,
b) enlist a qualified and reputable independent
third-party to perform penetration testing and
ethical hacking at least annually, c) perform
automated management and routine verification of
underlying components’ compliance with security
configuration requirements, and d) remediate any
identified vulnerability or noncompliance with its
security configuration requirements based on
associated risk, exploitability, and impact. IBM
takes reasonable care to avoid Cloud Service
disruption when performing its tests, assessments,
scans, and execution of remediation activities
Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Protective monitoring approach: IBM maintains and follows policies requiring
administrative access and activity in its Cloud
Services’ computing environments to belogged
and monitored, and the logs to be archived and
retained in compliance with IBM’s worldwide
records management plan. IBM monitors
privileged account use and maintain security
information and event management policies and
measures designed to a) identify unauthorized
administrative access and activity, b) facilitate a
timely and appropriate response, and c) enable
internal and independent third party audits of
compliance with such policies. IBM systematically
monitors the health and availability of production
Cloud Service systems and infrastructure at all
times
Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
Incident management approach: IBM: 1)Maintains and follows incident response
policies aligned with NIST guidelines for computer
security incident handling, and will comply with
data breach notification requirements under
applicable law. 2)Investigates security incidents,
including unauthorised access or use of content or
the Cloud Service, of which IBM becomes aware,
and, if warranted, define and execute an
appropriate response plan. 3)Promptly notifies
Client upon determining that a security incident
known or reasonably suspected by IBM to affect
Client has occurred. 4)Provides Client with
reasonably requested information about such
security incident and status of applicable
remediation and restoration activities performed or
directed by IBM
Post-quantum cryptography secure: Yes

Secure development

Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart: No

Energy efficiency

Energy-efficient datacentres: Yes
Description of energy efficient datacentres: Read all about it here:
https://www.ibm.com/ibm/environment/climate/datacenter_energy.shtml

Pricing

Discount for educational organisations: Yes
Free trial available: Yes
Description of free trial: If you have a promo code, you can apply your
promo code and get two crypto units at no charge
for 30 days. Code can be found using below link
Link to free trial: Link to free trial https://www.ibm.com/cloud/hyper-protect-crypto

Discount

Provide your minimum discount applicable to your baseline prices: 0%

Formula for calculating price of your services

Which of the core deployment models you intend to offer

Public Cloud
Private Cloud

Public Cloud - Formula for calculating price of your services

Total Cost: The Total Cost for a buyer's call off requirement in a Public Cloud Deployment
=
Baseline Pricing: Baseline pricing will provided as per the the vendors publicly available catalogue where available and included in the individual G-Cloud catalogue entries, examples include:

https://calculator.aws/#/

https://azure.microsoft.com/en-gb/pricing/calculator/

https://cloud.google.com/products/calculator
Baseline Pricing - Web link: https://calculator.aws/#/
-
Minimum Discounting: 0%
+
Onboarding Activity: Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
+
Additional sources of cost: Sources of costs that may relate to buyer's purchasing services under G-Cloud include:
- CPI or other inflationary increase
- Resource required for contract commencement, which is dependant on the size and requirement from the customer
- Increase supply chain costs to Softcat
- Vendor programmatic changes which affect discounts and purchases prices
- additional features / customisation required
- special considerations such as security

Our vendors pricing follows various models such as reoccurring subscription and consumption models, which have various charging models (usage, user) and are priced differently. Additional sources of cost depend on the model customers are purchasing from.
-
Additional sources of cost reduction: There are a variety of different cost reduction sources Softcat can leverage for Buyers under G-Cloud 15, these include:
- Vendor discount programmes
- Reserved Instances
- Savings Plans
- OGVA
- MACC
- GCP PPA
- Volume and Bundling Discounts
- Contract Length Discounts
- Licensing Optimisation efforts
- Contract flexibility, minimising unused software costs.

Private Cloud - Formula for calculating price of your services

Total Cost: The Total Cost for a buyer's call off requirement in a Private Cloud Deployment
=
Baseline Pricing: Baseline pricing will provided as per the the vendors publicly available catalogue where available and included in the individual G-Cloud catalogue entries, examples include:

https://calculator.aws/#/

https://azure.microsoft.com/en-gb/pricing/calculator/

https://cloud.google.com/products/calculator
-
Minimum Discounting: 0%
+
Onboarding Activity: Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
+
Additional sources of cost: Sources of costs that may relate to buyer's purchasing services under G-Cloud include:
- CPI or other inflationary increase
- Resource required for contract commencement, which is dependant on the size and requirement from the customer
- Increase supply chain costs to Softcat
- Vendor programmatic changes which affect discounts and purchases prices
- additional features / customisation required
- special considerations such as security

Our vendors pricing follows various models such as reoccurring subscription and consumption models, which have various charging models (usage, user) and are priced differently. Additional sources of cost depend on the model customers are purchasing from.
-
Additional sources of cost reduction: There are a variety of different cost reduction sources Softcat can leverage for Buyers under G-Cloud 15, these include:
- Vendor discount programmes
- Reserved Instances
- Savings Plans
- OGVA
- MACC
- GCP PPA
- Volume and Bundling Discounts
- Contract Length Discounts
- Licensing Optimisation efforts
- Contract flexibility, minimising unused software costs.

Mandatory certifications

Are you are bidding to offer IaaS and/or PaaS as a reseller or are you in sole control of the infrastructure

Reseller

Cloud service suppliers you intend to resell with evidence

Organisation 1

Organisation name

Microsoft

Website address/upload for organisation

Website address

https://marketplace.microsoft.com/en-GB/marketplace/partner-dir/c3d431f1-3e02-4c62-a825-79cd8f9e2053/overview

Organisation 2

Organisation name

AWS

Website address/upload for organisation

Website address

https://partners.amazonaws.com/search/partners/?keyword=Softcat%20plc

Organisation 3

Organisation name

Salesforce

Website address/upload for organisation

Upload

Provided

Organisation 4

Organisation name

IBM

Website address/upload for organisation

Upload

Provided

ISO 9001 certification

Provided

ISO 27001 certification

Provided

ISO 20000-1 certification

Provided

Are you reliant on the Cloud Service Provider for some accreditations

Yes

Cyber Essentials

Do you have a Cyber Essentials Plus certificate?: Yes
Cyber Essentials Plus certificate Number: 181966c9-f0aa-42ed-9271-d1b111bdf43b

Non-mandatory Standards and certifications

ISO 28000:2022 certification: No
Quality management systems (QMS): Yes
CSA STAR certification: No
PCI certification: Yes
Who accredited the PCI DSS certification: SecurityMetrics
PCI DSS accreditation date: Friday 10 January 2025
What the PCI DSS doesn’t cover: N/A
Other security certifications: Yes
Any other security certifications: ISO 27001

Security Standards dependant on the vendor solution

Section B - Commitment for Future: Delivery: Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b

Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified

Plans to engage the contract workforce in deciding the most important workplace issues to address

Ensuring new workers are informed of their right to join a trade union

Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce

Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours

Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing

Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment

Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave

Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce

Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary

Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible

Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative

Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors

Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract

Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas

Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

Volunteering opportunities for staff

Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges

Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals

Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals

Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)

Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees

Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies

Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies

Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies

Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 6: Employment and training: For those who face barriers to employment

Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract

Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors

Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)

Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors

Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants

Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition

Introducing transparency to pay and reward processes

Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.

Working conditions which promote an inclusive working environment and promote retention and progression

Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain

Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

Understanding of the issues affecting the development of new skills by target cohort

Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce

Other measures to offer development opportunities for the target cohort(s) in the contract workforce

Understanding of issues relating to entering the contract workforce

Creation of outreach activities to create a pipeline of employees for the future contract delivery

Content of the outreach activity is designed to suit the target cohort

Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format

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IBM - Hyper Protect Crypto - Key Management Service & HSM

Features

Benefits

Pricing

Service documents

Framework

Service ID

Contact

About your service

Service scope

User support

Onboarding and offboarding

Using the service

Scaling

Analytics

Resellers

Staff security

Asset protection

Backup and recovery

Data-in-transit protection

Availability and resilience

Identity and authentication

Audit information for users

Security governance

Operational security

Secure development

Separation between users

Energy efficiency

Pricing

Discount

Formula for calculating price of your services

Mandatory certifications

Cyber Essentials

Non-mandatory Standards and certifications

Social value

Service documents