GOHIGHER CONSULTING LTD

Looker Studio Dashboard Development

Services to develop and maintain Google Looker Studio Dashboards. Linking in with various datasets across the Google suite and more.

Features

• Requirement gathering and project scoping
• Looker Studio solution architecture and design
• Looker Studio development and testing
• Proof of concept
• Looker Studio Solution Support
• Looker Studio user adoption and testing

Benefits

• Data-driven insights and decisions, from anywhere
• Real time looker studio dashboards
• Looker Studio user adoption and training
• Discover, combine and transform data with BigQuery
• Easily shareable data
• Built within the Google product suite at no-cost

£350 to £800 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at adam@go-higher.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

983744758134352

Contact

Adam Higgins
02038801950
adam@go-higher.co.uk

Planning

• Planning service: Yes
• How the planning service works: We provide a planning service, whereby we can map the location of all of your data, identify how we can link it together (via a data lake if required) and then wireframe any dashboards and data structures that are required.; ; Providing a data plan like this, will enable for better risk management with how the data is stored and also, enable for preparations to be undertaken on how the data can be visualised. Ensuring that the best datasets are used and the dashboard is in a clear and appealing manner.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Looker Studio
  • Google Looker Studio
  • Google Data Studio

Training

• Training service provided: Yes
• How the training service works: We provide training on: ; ; 1) Managing your data - across the various data sources that are being pulled into Looker Studio, we provide training on best practices and how to maintain and develop these datasets. Whether that be a native Google Sheets table, a Data Lake, or further, API's integrated into Looker Studio.; ; 2) Dashboard development and design: Getting your dashboard to look and function well is very important! Our consultants provide development and design training courses to share best practices on data design for dashboards, and also, how to develop dashboards. This covers topics such as filtering, linking data, drill-throughs and more.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Looker Studio
  • Google Looker Studio
  • Google Data Studio

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: If you are currently using similar cloud services, such as Microsoft Power BI - we will support in firstly, identifying how to migrate your datasets to be integrated with Looker Studio and further, creating dashboards similar or better to that of what you had in Microsoft Power BI
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Looker Studio
  • Google Looker Studio
  • Google Data Studio

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Within a data dashboard, reliability and accuracy of data is of the utmost importance.; ; For the first initial two weeks of the dashboard going live, we will monitor all data that is being pulled into Google Looker Studio, ensuring that nothing is missed.; ; Furthermore, we will do monthly data-health checks. Helping to ensure that the data is continuing to pull in and further, if there are any changes to data that you are inputting, whether there are any quality improvements that can be made to optimise the data structure.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Buyer hosting or software
• How the support service works: We provide further ongoing support for Google Looker Studio. This includes supporting with any data dashboard changes and linking to additional data sources.; ; Further, we carry out data-health support and checks for any data that is being utilised in Google Looker Studio.

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We have an SLA of responses within 48 working hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Our webchat is available via Microsoft Teams or Google Meet. This enables for further video calls and screensharing capabilities.
• Web chat accessibility testing: Our web chat software is managed and maintained by Microsoft and Google. These come with accessibility tools for the user, which the end-client's IT management team would be responsible for installing.
• Support levels: Within our projects, we provide an account manager to you. They will be responsible for support during and after the project.; ; We ensure that support is available post-project, the cost of the support is free of charge for tickets to be raised with GoHigher.; ; Any large tickets that require development, or training, will then go under a new project or training cost.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At GoHigher, we are committed to doing our part in fighting climate change. While being a small business, we recognize the importance of minimizing our environmental footprint. Here are some steps we are taking:; ; Remote Operations: We prioritize remote work whenever possible to reduce unnecessary travel and carbon emissions.; ; Digitalization Initiatives: We promote the use of digital tools to reduce paper usage and encourage electronic communication.; ; Tree Planting Initiative: For every meeting requested through our email signatures, we pledge to donate £1 towards planting a tree, offsetting carbon emissions and fostering a climate-positive workforce.

  Covid-19 recovery

  During the COVID-19 pandemic, the health and wellbeing of our employees and community remain our top priority. Here's how we support recovery efforts:; ; Flexible Work Arrangements: We offer flexible work options, including remote work, to ensure the safety and wellbeing of our team.; ; Mental Health Support: We provide resources and support for COVID-19 recovery and mental health, including regular check-ins and remote social events to combat isolation.

  Tackling economic inequality

  At GoHigher, we recognize the importance of addressing economic inequality and creating opportunities for all members of our community. Here's how we tackle economic inequality:; ; Supplier Diversity: We prioritize working with small businesses . By diversifying our supply chain, we contribute to economic growth and job creation within marginalized communities.; ; Advocacy and Awareness: We advocate for policies and initiatives that promote economic equity and social justice. This includes supporting living wage campaigns, affordable housing initiatives, and other measures aimed at reducing income inequality and improving economic opportunities for all.; ; Community Partnerships: We work with Link Up London, a charity that specialises in connecting charities with specialists. Through this, we establish projects and partnerships with charities to enable greater support and empower individuals and families.

  Equal opportunity

  At GoHigher, we are deeply committed to fostering an inclusive workplace culture where everyone has an equal opportunity to succeed. Here's how we promote equal opportunity:; ; Diversity Training: We provide diversity and inclusion training for all employees to raise awareness and promote understanding of different backgrounds and perspectives.; ; Unconscious Bias Training: We provide training on unconscious bias awareness for all employees. This training helps to identify and address unconscious biases that may impact decision-making.; ; Employee Support Networks: We encourage the formation of employee support networks, such as affinity groups, to provide a sense of belonging and support for individuals from diverse backgrounds

  Wellbeing

  We prioritize the wellbeing of our employees, recognizing its importance for a healthy and productive workforce. Here's how we support wellbeing:; ; Regular Check-ins: We conduct regular check-ins with our team to monitor wellbeing and provide support when needed.; ; Remote Social Events: We organize remote social events and activities to foster connection and combat loneliness among remote workers.; ; Work-Life Balance: We promote a healthy work-life balance and offer flexibility to accommodate personal needs and responsibilities.

Pricing

• Price: £350 to £800 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at adam@go-higher.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.