Robotic and Process Automation
Our team of robotic specialists implement and enable automated processes to save time and maximize resource and asset value. We utilise market leading systems that assess process suitability and identify where efficiencies can be maximised and human error can be eradicated.
Features
- Scalable to transactional needs
- Deploy market leading technology
- Implement, maintain and support the robotic service
- Can develop internal teams in automation techniques
- Deploy dashboard reporting on use and productivity of automation
- Scalable platforms that conform to data and security standards
Benefits
- Reduction in costs of transactional processes
- No human error
- Ability to re-deploy staff into other roles reducing operating costs
- Increased security and process control
- Can improve regulatory compliance
- Can reduce reliance on 3rd party suppliers
Pricing
£500 to £1,000 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
9 8 5 0 6 0 8 4 8 3 7 4 1 6 9
Contact
BLUE BORDER LTD
Mick Stocker
Telephone: 07773159587
Email: matthew@blueborder.co
Planning
- Planning service
- No
Training
- Training service provided
- Yes
- How the training service works
- We are able to mentor staff and provide 'on the job' training that not only includes industry best practices but adds real world examples to further reinforce learning. We can also create training aids including documentation and videos to leave with the customer for future use to train or onboard new hires.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our commercial experts work collaboratively with all concerned to agree success criteria and clearly define the required outcomes. We agree the key stakeholders required to be informed as part of this activity. We will clearly communicate progress and outcomes as they are achieved. We will hold review sessions to discuss and agree their quality against the criteria. Should the scope change during the assignment we will conduct a change control process to ensure any impacts to the timeline and agreed criteria are controlled. Performance testing is not applicable for our Contract Management service.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CHECK
- CREST
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- We would require access to the network via customer approved devices. We will work in an open and collaborative manor allowing us to flex to the customers requirement. Therefore we do not see our service as having any other constraints.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Our standard support is acknowledged within 1 business day, response within 48hrs. Our enhanced services provide a response service same business day.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide support throughout the Project lifecycle. We will provide onsite support to work though the issue, identify the rectification steps and then implement and review the outcomes.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Fighting climate change: Blue Border enforce a paper free workplace, ensuring all communications and activity are conducted via mail/online facilities (teams, zoom etc..) where possible, we also strongly encourage the use of technology as an enabler of achieving net zero greenhouse gas emissions which is why Blue Border have used a hybrid/remote working model for many years. As an organisation we recognise the impact unnecessary travel can have on the environment and achievement of wider environmental goals.Covid-19 recovery
Covid-19 recovery: The ways of working post Covid has had a huge impact on the workplace and social interactions, from our perspective in line with the UK we have come to terms with the need to live with COVID and understand this can be extremely difficult for some, who have or are suffering from COVID-19 and are also anxious for themselves and the vulnerability of others. We continue to support individuals with specific requirements to ensure mental wellbeing and promote a good working environment through a number of different activities, which promote healthy well-being and socialisation wherever safe and possible to do so.
We have adopted a mixture of hybrid and fully remote working for colleagues, to allow those the flexibility of working however they feel best and most comfortable as we understand this allows productivity across our organisation. We also understand the constraints COVID-19 can have across PMO/BAU teams at organisations we currently operate, therefore we ensure we provide the best possible service and provide cover wherever needed and possible to ensure there is no detrimental impact to service due to COVID-19.Tackling economic inequality
Tackling economic inequality: By ensuring our employment focuses on personality we employ individuals across different levels of experience, backgrounds and sectors. We offer training and natural progression to ensure we are always in line with recognised policies, frameworks and training.
As part of our professional services Blue Border has experience and knowledge within the cyber security space, allowing us to deliver effectively whilst minimising risk, both financially and in line with GDPR. Our supply chain experience has enabled us to have a clear and defined understanding of the end to end delivery of a contract.Equal opportunity
Equal opportunity: When we look for individuals to join Blue Border, while they need to have the skills and experience to deliver the outcomes, we do not discriminate. We see diversity as a positive addition to the team since this opens up different perspectives and opportunities for all across Blue Border. We focus on personality and ensure that we focus on the wellbeing of that individual as well as providing the necessary tools and experience for all parts of the Blue Border family to succeed.
We employ individuals across all skill sets and levels of experience, and support internal progression as we invest in our employees through training and support, which also includes full financial support for any training provided to enhance our individual’s skill sets across recognised qualifications.Wellbeing
Wellbeing: Blue Border recognises the importance of positive health, both physical and mental and well-being within the workplace, we are an open workforce where we encourage each other to talk openly about how we are feeling and recognising where support is required, the team is referred to as the Blue Border Family where we openely look out for one another. This can be shown through ongoing consultations between individuals and the Blue Border partners, team days where we look to socialise and support eachothers well-being outside of the office.
Where possible and safe to do so, we encourage socialisation and integration with the PMO/business change teams that we operate in, we find this influences our support networks and communities, our experience of this has positively influenced the contracts that we have worked within.
Pricing
- Price
- £500 to £1,000 a unit a day
- Discount for educational organisations
- Yes