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UNI SYSTEMS INFORMATION TECHNOLOGY SYSTEMS COMMERCIAL SINGLE MEMBER S.A.

Managed Security Operations Center (SOC)

Managed SOC services offer our SIEM solution and 24/7 SOC Analyst team as a Service. Customer's infrastructure is enrolled into the service, which monitors all kinds of services and devices and provides fast detection of advanced threats.

Features

  • SIEM ingests, normalizes, prioritizes and correlates thousands of logs
  • Automated analysis detects attack patterns and anomalies
  • Analyst 24/7 team provides root cause analysis and confirmation
  • Reports and escalates incidents with actionable recommendations
  • User Behavior Analysis (UBA/UEBA)
  • Add-on service: Incident response

Benefits

  • Extends detection of existing measures
  • Provide minimal-to-none False Positives due to human confirmation/research
  • Use both AI platforms and human knowhow
  • Provide useful lessons learnt

Pricing

£10,685.71 to £21,371.43 a licence a year

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at PsaltisY@unisystems.gr. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 8 5 5 0 2 1 7 3 3 2 6 4 3 4

Contact

UNI SYSTEMS INFORMATION TECHNOLOGY SYSTEMS COMMERCIAL SINGLE MEMBER S.A. Yannis Psaltis
Telephone: +30 211 999 1162
Email: PsaltisY@unisystems.gr

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security incident management
  • Other
Other security services
  • Security Monitoring
  • Root Cause Analysis

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Service is provided as an ongoing, 24/7 service. Service includes:
- SIEM software (local VMs might be needed for on-prem infrastructure)
- Threat Intelligence
- Playbooks and Use Cases
- SOC Analyst personnel which will look into each detected Incident, and analyse it
- Incident is being notified to customer according to its severity/criticality

Service scope

Service constraints
Service is dependent on number and frequency of logs, log sources, etc. Current listed offer has been calculated for 5GB of logs ingestion a day (5GB/day) and 90 days log retention. Service fee depends on actual log size, retention and onboarding costs.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Detection notification time vary based on its severity. A highly critical event's notification time is 30 minutes upon detection.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Service is provided as an ongoing, 24/7 service. Incident response addon service is optional, cost vary depending on resources and technologies.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
ISO 22301

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Uni Systems monitors developments related to environmental management and ensures the implementation of relevant regulatory frameworks and regulations, so that our operations will have the smallest possible impact on the environment. We, therefore, aim to continuously reduce energy consumption and increase the use of renewable energy sources. We strive to reduce our environmental footprint and choose technologies that optimise energy management, help protect the environment and save costs. We implement an integrated environmental management system, certified according to ISO/IEC 14001:2015. For 2022, a Scope 1, 2 and 3 study was carried out by external partner. The study was based on the GHG Protocol covering all the functions of the company and those of its subsidiaries in Greece and abroad. Analytically: • Direct emissions (Scope 1): Emissions from sources controlled by the Company, such as stationary and mobile combustion sources, as well as fugitive emissions from the air conditioning circuit in Uni Systems’ buildings. • Indirect emissions (Scope 2 & 3): Emissions from energy use and network losses (Scope 2), i.e. emissions from sources that do not belong to the Company, but are a consequence of its activities (Scope 3). Indirect emissions that fall under Scope 3 are related to: the supply of goods, services and fuel and their transport by third-party means of transport, the waste management outside the Company's facilities, the movement of employees (business trips and daily work commuting), and the possible investments. In 2022, the measurements of direct emissions (Scope 1) include the direct fugitive emissions from the release of the GHG (fugitive emissions) and the indirect emissions also include the activities abroad. Therefore, the data are not comparable with those of 2021 and we set 2022 as the baseline year.

Tackling economic inequality

Uni Systems constantly strives to modernise its delivery and increase productivity and commits to the following activities: Adoption of Agile Product Delivery, a series of competencies to achieve organisational agility by quickly responding to market changes with innovative business solutions, based on three dimensions: ❑ Customer Centricity as mindset, ensuring a “whole-product” solution approach fostering customer lifetime-value. ❑ Design Thinking for ensuring solution is desired by client and users while also being feasible, economically viable and sustainable throughout its lifecycle. ❑ Develop on Cadence, Release on Demand. Developing on cadence provides a development cycle based on value as expressed by stakeholders. Containerization and modularization are ideally suited, since modules are progressively elaborated. Releasing is driven by Product Management, as market or regulatory priorities emerge or when being dictated by the product roadmap. DevOps & Continuous Delivery Pipeline, a series of practices that contain continuous exploration, integration and deployment, promoting innovation and quality. Enabling tools and methodologies as cloud computing, big data, analytics, to which Uni Systems has a proven track record. Continuous learning and skills development for all employees: ❑ Participation in recognized events, trainings/certification programs in respective domains, including carbon literacy trainings. ❑ 24/7 access to news publications and industry reports with the latest developments in climate change science/ policies. ❑ Access to vendors’ technical knowledge and expertise to follow up evolutions. ❑ Support from our Innovation Center, which detects indications of future changes in the contract domains. ❑ Access to lessons learnt and latest evolutions of similar projects ❑ Support from our wide pool of accredited carbon literate employees.

Equal opportunity

Uni Systems upholds a strong commitment to diversity, equality, and inclusion throughout all levels of management. Our policy aims to cultivate a work culture that respects and appreciates individuals' differences, regardless of factors such as national origin, language, race, colour, disability, gender, age, religion, sexual orientation, or any other characteristic protected by applicable laws. Our Diversity, Equality and Inclusion Policy includes the following key elements: 1) Recruitment and Hiring: We strive to ensure a fair and unbiased recruitment process, actively seeking diverse candidates and providing equal opportunities for all. 2) Training and Development: We invest in training programs that promote diversity awareness, inclusion, and equal treatment. These programs are designed to enhance employees' knowledge and skills, fostering a culture of respect, empathy, and understanding. 3) Work Environment: We are committed to maintaining a safe and inclusive work environment where all employees feel valued, respected, and free from harassment or discrimination.4) Equal Pay and Benefits: We ensure that compensation and benefits are determined based on objective criteria, such as skills, experience, and performance, without discrimination. 5) Career Advancement: We provide equal opportunities for career growth and advancement to all employees based on their qualifications, skills, and contributions. We encourage employees to pursue professional development opportunities and offer mentoring and coaching programs. 6) Employee Resource Groups: We support the formation of employee resource groups that focus on specific diversity and inclusion topics. 7) Supplier Diversity: We actively seek to increase diversity among our suppliers and subcontractors. We encourage the inclusion of minority-owned, women-owned, and other diverse businesses in our supply chain. 8) Monitoring and Reporting: We regularly monitor and evaluate our diversity and inclusion efforts to measure progress and identify areas for improvement. We maintain transparent reporting mechanisms to track diversity metrics and share our performance with stakeholders.

Wellbeing

Wellness initiatives have been prioritized and remote work was maintained at more than 60% throughout the year, while employee benefits include psychological and counseling support programs. In 2022, Uni Systems was certified according to ISO 45001:2018 Health and Safety Management System. A holistic wellness programme with indoor and outdoor activities was developed and implemented.

Pricing

Price
£10,685.71 to £21,371.43 a licence a year
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at PsaltisY@unisystems.gr. Tell them what format you need. It will help if you say what assistive technology you use.