LanciaConsult

Business Change and Communication

The people in your organisation are the core of our change approach. Understanding your team and culture is key to unlocking the value you seek.

Too often changes don’t land well or don’t realise the benefits because they feel vague. We build a clear roadmap explaining the 'why' for change.

Features

  • A framework developed from experience & industry best-practice
  • Skilled and certified change practitioners
  • Clearly defining the 'case for change'
  • Communication that engages the business at every level
  • Defining measures of business readiness and adoption
  • We can advise, coach or lead change delivery for team

Benefits

  • Establishing strong leadership and sponsorship to excite the team
  • Creating positive engagement across staff, users and suppliers
  • Developing your team's skills in communication and change
  • Improving adoption & value realisation
  • Mitigating productivity loss, negative impact & staff turnover

Pricing

£600 to £1,500 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ned.nicol@lanciaconsult.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

9 8 6 5 6 9 9 0 5 5 0 3 6 4 8

Contact

LanciaConsult Ned Nicol
Telephone: +44 7855370535
Email: ned.nicol@lanciaconsult.com

Planning

Planning service
Yes
How the planning service works
Our Business Change & Communications framework will:
1. Set clear context and scope
2. Define the Change
3. Build Awareness & Excitement
4. Deploy the Change
5. Embed the Change
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We will develop training programmes for your cloud technology programme to ensure that your teams are able to confidently and easily take advantage of their new technologies in the work that they do. The Training approach is dependent on many factors:

- Solution scope
- Technologies
- Complexity & scale of change
- User experience impact

We will work with you to develop a Training Needs Analysis to assess, capture and plan training for impacted users and teams.

Training delivery will consider numerous factors, including:
- Geographies, languages, format
- Roles & responsibilities
- Timing
- Solution complexity and effort required
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our Business Change & Communications framework will: 1. Set clear context and scope 2. Define the Change 3. Build Awareness & Excitement 4. Deploy the Change 5. Embed the Change
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Consulting Support.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

We actively support action against climate change, including: - Self-assessment of readiness to achieve B-corp certification and tracking of actions to address gaps - Subscription to a carbon offsetting charity in line with our UK team travel profile - A social impact strategy that includes climate change causes and support - Team benefits include cycle to work scheme - Taking practical actions to reduce our impact on the environment - from travel to sourcing of goods
Tackling economic inequality

Tackling economic inequality

Social impact is at the heart of our business and we are proud of this.
We engage closely with the communities around the world where we operate and recognise our responsibility to contribute towards them.

We are always on the lookout for partners in our aim to make a positive difference. We work together with charities and social enterprises towards maximum impact in our two focus areas: education and the environment.

Education
The LanciaConsult team has thought about the stories of luck and privilege that brought us here, and we think every child deserves those opportunities.

We’ve donated our time (as interview coaches), our muscle power (as cycling fundraisers) and our expertise in impact management and project work to support partners who can bridge that gap.

We want to help equalise access to high-quality education, from early years to adult skills-building.

Our clients include education & social mobility, community development, children & disability charities. We make a real impact in numerous organisations and further detail is available in our social impact report (issued annually). https://www.lanciaconsult.com/about/social-impact
Equal opportunity

Equal opportunity

LanciaConsult is committed to equal opportunities in employment.
We have a clear policy on equal opportunities including Employment or recruitment discrimination, harassment & bullying. Guidelines and complaint procedures have been defined.
Wellbeing

Wellbeing

We actively foster a culture of well-being, both physical and mental. We provide a comprehensive package of health benefits to all employees, which includes medical & dental insurance, discounts on healthy food, gym memberships, health screening, running equipment & fitness tech. We promote mental health and have a supportive culture where all are encouraged to communicate and share preferred ways of working, with strong peer group networks and coaching.

Pricing

Price
£600 to £1,500 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ned.nicol@lanciaconsult.com. Tell them what format you need. It will help if you say what assistive technology you use.