Traineasy Ltd

ELB Studio Essentials (CenarioVR)

Easily create 360° of immersive and interactive VR experiences and deliver anywhere and on any device. VR headset not required! Millions of digital assets (course templates, stock images, icons, video, audio, and cutout people) that empower your training creations to look their best.

Features

• CenarioVR is an easy-to-use virtual reality (VR) authoring tool
• It's also a no-code simulation and immersive learning tool
• Creates immersive learning for desktop, mobile, and VR headsets
• Use either AI or 360º videos/photographs to create your scenes
• You can add hotspots, animations, 3D objects, quizzes, and more
• Publish to the web, mobile, authoring apps, LMS, and/or headsets
• View live scores and a dashboard of xAPI analytics
• Enrich the experience with 3D and interactive objects and actions
• Use conditional branching and audio to being scenarios to life

Benefits

• Transports learners anywhere the need to go
• Mistakes made in VR are mistakes not made in reality
• Develop conditioned responses, problem-solving skills, and muscle-memory before employment begins!
• Get up-and-running quickly - easy to use, no coding necessary
• Spinnable objects allow learners to freely move them using mouse/controller

£1,800 a licence a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@traineasy.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

986624453828745

Contact

Sarah Lambie
01908508777
sales@traineasy.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: None
• System requirements:
  • Authoring: broadband connection to the Internet
  • Apps are available for iOS and Android platforms
  • Any camera that takes 360-degree photospheres

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within a maximum of 4 hours elapsed business hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Traineasy offer 1st line Technical support Monday to Friday UK business hours 9-5 (UK time) exc. UK Bank Holidays. We have route to escalate product support to vendor if we are the reseller of the service (eg Articulate, Lectora, CenarioVR).
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Getting started with CenarioVR is simple. The interface is extremely easy to use and there is in-app guidance and documentation on line. If training is required, this can be provided (POA).
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: N/A
• End-of-contract process: Where content or application is hosted - subscription stops and access is removed.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Apps are available for iOS and Android platforms. The Apps are compatible with:; ; iOS 10+; Android 7+; In order to use VR features on tablets and phones, the devices must have an accelerometer; ; To view in VR, a Google Cardboard Compatible headset is required.
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: No

Scaling

• Independence of resources: ELB Studio Essentials provide centrally controlled scalable virtual environment hosting.

Analytics

• Service usage metrics: Yes
• Metrics types: User access and progress will be in management reports if the courses are hosted in a Learning Management System
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: ELB Learning

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: N/A
• Data export formats: Other
• Data import formats: Other

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: 99.5% available. No refund
• Approach to resilience: Available on request
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: N/A
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Amazon Web Services use EY CertifyPoint
• ISO/IEC 27001 accreditation date: 22/11/2023
• What the ISO/IEC 27001 doesn’t cover: All covered
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: NHS Data Security and Protection Toolkit 2023-4

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Traineasy maintains a written Information Security policy that defines employee’s responsibilities and acceptable use of information system resources. The organisation receives signed acknowledgement from users indicating that they have read, understand, and agree to abide by the rules of behaviour, before providing authorised access to Traineasy information systems. This policy is periodically reviewed and updated as necessary. Our security policies cover a wide array of security related topics ranging from general standards with which every employee must comply, such as account, data, and physical security, to more specialised security standards covering internal applications and information systems.
• Information security policies and processes: The Information Governance Steering Group is the primary vehicle for managing information Security policies and processes. Within Traineasy the Dev Ops Manager is the Chief Information Security Officer and is responsible for the day-to-day operational effectiveness of the IS policy, and its associated policies and processes. Traineasy's Data Protection Officer is responsible for ensuring that the company and its constituent business areas remain compliant at all times with Data Protection, Privacy & Electronic Communications Regulations, Freedom of Information Act and the Environmental Information Regulations. Both report to the IG Steering Group. Traineasy follows the information security model comprising three main components: confidentiality, integrity and availability. These components are all reviewed on an ongoing basis as part of our Risk Assessment process. The types of data, location and access levels are constantly reviewed and monitored as part of this process. Staff education and training is integral to this process, and all staff are required to be compliant in mandatory Information and Cyber Security training, carried out at least annually. The CIO reports annually to the Traineasy Board that all security policies are up-to-date and training and Cyber Essentials accreditation have been completed.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Traineasy maintains a change management process to ensure that all changes made to the production environment are applied in a deliberate manner. Changes to information systems, network devices, and other system components, and physical and environment changes are monitored and controlled through a formal change control process. Changes are reviewed, approved, tested and monitored post-implementation to ensure that the expected changes are operating as intended.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Security assessments are done to identify vulnerabilities and to determine the effectiveness of the patch management program. Each vulnerability is reviewed to determine if it is applicable, ranked based on risk, and assigned to the appropriate team for remediation.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Traineasy deploys Avast endpoint monitoring software. The dashboard shows status across all devices. Alerts are sent to our team and vulnerabilities are regularly reviewed. MyNCSC provides early warning service to our public URL's. Statuscake monitors uptime.
• Incident management type: Supplier-defined controls
• Incident management approach: Traineasy has a formalised incident response plan (Incident Response Plan) and associated procedures in case of an information security incident. The Incident Response Plan defines the responsibilities of key personnel and identifies processes and procedures for notification. Incident response personnel are trained, and execution of the incident response plan is tested periodically. An incident response team is responsible for providing an incident handling capability for security incidents that includes preparation, detection and analysis, containment, eradication, and recovery.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Wellbeing

  Fighting climate change

  In recognition of the climate crisis and the threat - particularly to vulnerable communities this poses, Traineasy has pledged to become a Carbon Literate organisation by the end of 2024 and Net Zero by 2030. We have developed a suite of five climate change knowledge e-learning modules aligned with the Carbon Literacy Project's 'Carbon Literacy Knowledge (CLK) Framework', which are now available for customers as well as Traineasy staff, to work though as part of their Carbon Literacy training. To complement these, we have produced 12 additional e-learning modules that discuss ESG, sustainability and the circular economy. This 'Green Skills Curriculum' supports the UK governments Intervention E39: "Green skills courses targeted around ensuring we have the skilled workforce to achieve the government’s net zero and wider environmental ambitions." We will be adding further modules to our Green Skills library of e-learning courses throughout 2024 and 2025, all of which will be available for customers as well as Traineasy staff as a resource to help them develop the skills we will all need for a greener future.

  Tackling economic inequality

  E-learning can help overcome employment inequality by providing equal access to education and training opportunities. For instance, online learning platforms can offer courses and training programs that can be accessed by anyone, regardless of their location or socioeconomic status. This can help individuals from disadvantaged backgrounds gain the skills they need to secure better employment opportunities.; ; E-learning can help bridge the skills gap by providing affordable and accessible training options. Online learning platforms can offer a wide range of courses that allow workers to continually acquire, retain, and revise in-demand skills throughout their careers. This can help workers stay competitive in the job market and meet the evolving demands of the workforce.; ; E-learning can also help address pay gaps in the workforce. For example, providing equal access to training and development opportunities can help ensure that all employees, regardless of gender or race, have the opportunity to develop the skills needed to advance in their careers and earn higher wages. Additionally, e-learning can provide training on diversity, equity, and inclusion, which can help organizations understand and address systemic pay inequalities.

  Wellbeing

  The mental, physical and emotional wellbeing of our staff and customers is fundamental to our success. One of the ways we seek to promote this is by including a suite of seven short animated videos covering 'the five ways to wellbeing' in the video gallery of every LMS we supply to customers, and in the LMS used by Traineasy staff when completing their induction or annual training.

Pricing

• Price: £1,800 a licence a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Access to all the features other than analytics for which a hosting plan is required, for 30 days.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@traineasy.com. Tell them what format you need. It will help if you say what assistive technology you use.