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Spindogs Ltd

Accessibility Testing

Spindogs offers comprehensive accessibility assessments designed to ensure your website meets accessibility best practices standards. Site compliance assessed against the most recent WCAG AA guidelines by Accessibility experts. Through thorough accessibility audits, testing, and tailored content guidance, our experts deliver guidance to ensure you comply to the latest accessibility standards.

Features

  • Site compliance assessed against the most recent WCAG AA guidelines
  • Assessment of visual, content and technical implementation
  • Up to 5 key pages/modules reviewed
  • Clear and actionable recommendations
  • Post-report playback with accessibility expert
  • Issues resolutions

Benefits

  • Site compliance assessed against the most recent WCAG AA guidelines
  • Allows you to make informed accessibility decisions

Pricing

£750 to £1,200 a user a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lgiles@spindogs.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 8 6 8 1 7 7 2 6 1 5 4 0 7 3

Contact

Spindogs Ltd Liam Giles
Telephone: 02920480720
Email: lgiles@spindogs.com

Service scope

Software add-on or extension
No
Cloud deployment model
Hybrid cloud
Service constraints
No Constraints
System requirements
A working customer facing application

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
No
Support levels
Ongoing support throughout the project from a dedicated project manager, accessibility specialist and front end developer. Support is provided throughout the project. There is no additional cost.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We usually have a call or meeting to understand the requirements but we are also open to receiving RFP's or similar for this service.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
We provide a Post-report playback with accessibility expert and a physical report copy will be sent to the client.
End-of-contract process
Post-report playback with accessibility expert

Using the service

Web browser interface
No
Application to install
No
Designed for use on mobile devices
No
Service interface
No
User support accessibility
WCAG 2.1 AAA
API
No
Customisation available
Yes
Description of customisation
The assessment can be tailored to each clients requirements.

Scaling

Independence of resources
We will assign time in or scheduling to fulfil this this requirement without distraction.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
Never
Protecting data at rest
Other
Other data at rest protection approach
Not applicable
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Post-report playback with accessibility expert
Data export formats
Other
Other data export formats
Pdf
Data import formats
Other

Data-in-transit protection

Data protection between buyer and supplier networks
IPsec or TLS VPN gateway
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
We have SLA's in place to ensure delivery of this service and these can be tailored to each client or project.
Approach to resilience
There is no data centre requirement for this service
Outage reporting
N/A

Identity and authentication

User authentication needed
Yes
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
N/A
Access restriction testing frequency
Never
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
Cyber Essentials Plus
Information security policies and processes
Cyber Essentials Plus

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
N/A
Vulnerability management type
Undisclosed
Vulnerability management approach
N/A
Protective monitoring type
Undisclosed
Protective monitoring approach
N/A
Incident management type
Undisclosed
Incident management approach
N/A

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
Yes
Connected networks
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • NHS Network (N3)
  • Joint Academic Network (JANET)
  • Scottish Wide Area Network (SWAN)
  • Health and Social Care Network (HSCN)

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our consultancy is dedicated to integrating sustainable practices into our projects to combat climate change. We implement energy-efficient solutions in our web designs and prioritise hosting services aligned with green energy initiatives. For instance, our project for United Welsh involved developing a website that supports green initiatives, including features that promote the organisation's environmental programs. This project not only highlighted our commitment to sustainability but also enhanced the client's ability to communicate their eco-friendly messages effectively. We have a defined Net Zero strategy in place within the business with scope 1,2 & 3 carbon impact reporting in place. We also practice rigorous recycling within our office and commit to complying with the Welsh business recycling law to recycle business waste. Wales is currently third in the world when it comes to recycling waste from households and we fully support Welsh businesses to align with this.

Covid-19 recovery

During the Covid-19 pandemic, we supported clients in adapting to new digital ways of working to ensure continuity and resilience. A significant project in this context was for Accent Housing, where we developed a comprehensive digital solution that facilitated remote interactions and services, ensuring that their operations could continue smoothly and safely during the pandemic. This platform has been crucial in helping them manage the challenges posed by Covid-19 and maintain excellent service delivery to their communities.

Tackling economic inequality

We strive to address economic inequality through our projects by creating digital solutions that provide equal access to resources and opportunities. A notable example is our work with Bromford Housing, where we developed an interactive website that includes employment support services for residents, providing them with access to job listings, training resources, and career advice, directly contributing to reducing economic disparities within the community.

Equal opportunity

Our commitment to equal opportunity is reflected in our project execution and internal policies. For Yorkshire Housing, we designed a website that ensures accessibility standards are met, making the digital space inclusive for all users, regardless of their physical abilities. This project underscores our dedication to promoting equal access to information and services through thoughtful, user-centric design.

Wellbeing

Our focus on wellbeing encompasses both our internal policies and the digital solutions we create for clients. We prioritise mental health and work-life balance for our employees, offering flexible working arrangements, wellness programs, and access to mental health resources. On the client side, we design user-friendly and accessible websites that enhance the user experience and contribute to overall well-being.

Pricing

Price
£750 to £1,200 a user a day
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lgiles@spindogs.com. Tell them what format you need. It will help if you say what assistive technology you use.