WR LOGIC LIMITED

UI/UX Design and Rapid Prototyping​ across Discovery, Alpha, Beta and Live

Our UI/UX services are crucial in crafting user-centred digital solutions. Our experienced designers collaborate with user researchers, stakeholders, and digital teams to facilitate ideation, field research, and agile development. Specialising in rapid prototyping and user testing, we ensure effective and user-friendly designs for an optimal user experience

Features

• Seamless collaboration across digital teams: researchers, developers, product managers, etc.
• Design expertise tailored to diverse demographics for inclusivity.
• Extensive experience designing in alignment with Web Content Accessibility Guidelines.
• Rapid prototyping at various fidelity levels for efficient iteration.
• Proficiency in leading design tools: Figma, Axure RP, Zeplin, Sketch.
• Rooted in established human-centred methodologies like Design Thinking.
• Full compliance with GDS guidelines, evidenced by successful assessments.
• Integrated approach spanning Discovery, Alpha, Beta, and Live stages.
• Coordination with technical discovery for balanced user-tech alignment.
• Tested design frameworks, wireframes, templates for efficient cost management

Benefits

• Cost reduction achieved by continuous user testing throughout the process
• User testing through prototyping identifies issues early, reducing project setbacks
• Boost adoption by validating interfaces/journeys through prototype-led testing
• Ensure inclusivity with Web Content Accessibility Guidelines adherence from inception
• Integrated approach spans project phases, ensuring seamless development progression
• Maximized convenience: work on-site or remotely to suit user needs
• Enhanced user satisfaction: UI/UX design ensures intuitive and engaging experiences
• Our team holds security clearance for secure access to data/facilities

£1,000 an instance

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@wrlogic.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

987739045455763

Contact

Dinuka Wijesinghe
07795354854
contact@wrlogic.com

Planning

• Planning service: Yes
• How the planning service works: To ensure organisations can implement the solution most effectively, WR Logic uses ‘Ascendant Rapid Path’ based on Microsoft Sure Step, a full lifecycle methodology for Microsoft Dynamics 365.; WR is experienced in delivering Dynamics 365 in either Waterfall, Agile or Hybrid approaches and are open to discussing the most appropriate approach with the buyer. The agile methodology is described below.; ; Detailed Solution Design; ; This will be developed iteratively and collaboratively during Sprint Cycle Analysis and Design within the Agile Execution Phase to produce Requirements Design.; ; A typical Requirement Design document will contain the Key Design Decisions, Application Configuration Changes, Custom Code, Data Migration, Integration and Interfaces.; Approach to Agile working; ; WR’s approach to Agile Working is based on the following 10 principles:; - Active user involvement is imperative; - The team must be empowered to make decisions; - Requirements evolve but the timescale is fixed; - Capture requirements at a high level; - Develop small, incremental releases and iterate; - Focus on frequent delivery of products; - Complete each feature before moving on to the next; - Apply the 80/20 rule; - Testing is integrated throughout the project lifecycle; - A collaborative & cooperative approach between all stakeholders is essential
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We possess extensive experience in "train the trainer" initiatives.; ; Comprehensive Training Materials: Develop an array of training materials, encompassing Solution and Technical Designs, How-To guides, configuration manuals, and playbooks, aiding trainers in their educational efforts.; Tailored Training Sessions: Conduct multiple sessions, tailored to the background, skills, and knowledge of the trainers, ensuring optimal understanding and proficiency.; Interactive Learning: Utilise interactive activities and discussions, employing real-life scenarios within the applications to enhance engagement and comprehension.; Gamification Strategies: Implement role-playing exercises and simulations, providing trainers with practical, hands-on experience in managing diverse training scenarios.; Demonstration of Best Practices: Showcase effective training techniques, communication skills, and instructional methods, allowing trainers to learn through observation and emulation.; Open Communication: Foster an open environment where participants feel encouraged to ask questions and seek clarifications, promoting an optimal learning experience.; Continuous Feedback Loop: Establish a feedback mechanism, enabling participants to provide input on training content, delivery, and overall effectiveness, thereby refining future training sessions.; Mitigation of Challenges: Address potential challenges trainers may encounter, offering viable strategies and solutions to navigate and overcome them effectively.; Effective Time Management: Efficiently allocate and manage training time, ensuring comprehensive coverage of topics while allowing ample space for questions and discussions.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft Dynamics 365
  • Microsoft Cloud/Azure
  • Microsoft Power BI
  • Associated Microsoft applications
  • Microsoft Power Platform Apps
  • Azure DevOps
  • Azure Analytics
  • Discovery
  • User Research
  • UI/UX Design

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: WR have extensive experience with the Microsoft Dynamics 365 platform and are happy to assist buyers who need to migrate to the cloud or between cloud hosting services.; ; Dynamics 365 supports both an on premise and online option with a clear migration path from an on premise to online environment.; ; For those users who are currently using the Microsoft Dynamics platform in an on-premise version, WR can manage the migration to an online environment.; ; This would include not just the export of data from the original environment but also the configuration of the new Microsoft Dynamics 365 environment.; ; A bulk data import stage would also need to be carried out to ensure that the buyers data was available within the new environment.; ; For those buyers who are looking to migrate an existing cloud service to Microsoft Dynamics 365, WR can also support this. The steps required are similar to those highlighted above.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Microsoft Dynamics 365 (and associated technologies) on the Microsoft Cloud
  • Microsoft SQL
  • Common Data Service

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: WR has implemented a four-tier framework model to provide direction on quality system initiatives, this demonstrates that WR has effective business management and implements best practice methodologies.; ; Microsoft Sure Step provides a consistent methodology, project management tools and advice, and field-tested best practices - all within user-friendly tools - that enable partners to more efficiently deploy, migrate to, configure, and upgrade Microsoft Dynamics solutions.; ; Sure Step drives partner productivity by providing a consistent approach and a standard set of tools and templates that help ensure customer projects are completed efficiently, adding immediate business value, which promotes high customer satisfaction.; ; It also helps partners to work more easily with other partners - as well as with Microsoft Consultants, when appropriate - on large, multi-site, or multi-region implementations. It also helps partners work more efficiently with independent software vendors (ISVs) who provide third-party solutions or expertise.; ; Sure Step also provides assurance that the same approach is being used as others involved in the project to drive toward a successful implementation.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Managed Security Services - SOC
  • Security Intelligence Services
  • Hybrid and Cloud platform Security
  • Cloud Security Services
  • Data and Application Services
  • Identity and Access Management Services
  • Infrastructure & Endpoint Security Services
  • Security e-Learning Services
  • Security Audit
• Certified security testers: Yes
• Security testing certifications: Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: WR have many years experience implementing Microsoft technologies, particularly Microsoft Dynamics 365 and other associated Microsoft applications such as Microsoft Azure, Microsoft SharePoint, Microsoft Office 365 etc.; ; The support provided by WR comes in a number of forms including training, documentation, online help as well as providing on-site consultancy, advice and strategy etc.; ; WR provide experienced implementation support from WR staff who understand Central, Local & Regional Government organisations and will add significant value to any ongoing implementation.; ; WR also provide support for the WR Public Sector Solution for Microsoft Dynamics – Local Government / Case Management which includes a set of pre-built configuration and customisations built on Microsoft Dynamics.; ; There are also a wealth of online resources provided by Microsoft to support numerous Microsoft applications and platforms.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: P1 - Within 1 hour P2 - Within 2 hours P3 - Within 4 hour P4 - 1 business day P5 - 1 business day The service can be provided on standard business hours or 24x7 Please refer to attached documents for further information; ; Our support arrangements are tailored to your specific needs, as our experience shows that no 'one-size' fits all requirements. We will discuss services, service levels, response times, communication channels and reporting to agree your requirements specifically for the managed services you wish to procure.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: We would be pleased to discuss any requirements you may have and provide a service that meets those requirements.
• Support levels: 24x7 Remote Support Standard SLA's can be negotiated and agreed Level 1 - Level 4 Engineer available Certified Microsoft and AWS Engineers Security Clearance up to DV Our Managed Service offering is driven by your requirements rather than a standard service catalogue, this allows you to tailor the right level of support for your needs. Our service can include the following: 1 Hour Response; Portal Setup; OS patching; 24 x 7 Proactive Monitoring; AV Management; 30 Day Managed Backup; Application Monitoring; Custom Restores; Service Management; Direct Access to 3rd Line Support; Problem Management; Service Levels and Service Credits; and Advanced Infrastructure Management.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At WR Logic, we embrace a "work from anywhere" policy, promoting remote work among our employees to contribute to emission reduction efforts. Additionally, we have transitioned to a paperless approach, conducting all our processes digitally. This initiative not only reduces our impact on forests but also minimizes waste in landfills, conserves energy, and mitigates climate change impacts. In 2023, WR Logic partnered with Share Your Green Design to launch Loop Your Spare, a groundbreaking product aimed at reducing waste and carbon emissions in the construction sector. This innovative venture reflects our ongoing commitment to sustainability and environmental responsibility.

  Equal opportunity

  At WR Logic, we're committed to nurturing an environment of equal opportunity for all our employees. Regardless of background, gender, nationality, culture, ethnicity, age, or differing abilities, we're focused on fostering a workplace culture where every individual feels valued and empowered. Ensuring gender parity and inclusion across all levels of our organisation is our foremost priority. We place special emphasis on elevating the representation of women leaders in key positions.

  Wellbeing

  At WR Logic, our commitment to employee well-being is evident through our partnership with Bupa, delivering a comprehensive health package. This includes private medical health cover, incentivised physical fitness programmes, and professional mental health services, including counselling and guidance. We place a strong emphasis on mental health awareness, enrolling employees in Mental Health First Aid courses and appointing dedicated Mental Health First Aiders. In our workplace, we foster an open, non-judgemental, and supportive atmosphere where every employee feels empowered to discuss mental and physical health concerns freely. To further promote mental well-being, we introduced a dedicated well-being benefit in 2022, allocating £50 per month to each employee for sport and headspace activities.

Pricing

• Price: £1,000 an instance
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@wrlogic.com. Tell them what format you need. It will help if you say what assistive technology you use.