DevOps Strategy and Transformation - Advisory and implementation service
Airwalk Reply's DevOps Strategy and Transformation service helps clients to modernise their working practices and tooling, accelerate release cycles, and drive security through automation whilst improving quality and consistency. We will assess your existing approach, identify key risks, capability gaps and opportunities for improvement, and then build and execute implementation.
Features
- Comprehensive assessment of existing software development lifecycle and DevOps practices
- Development of working practices to modern, collaborative DevOps approach
- DevOps tooling selection and implementation for AWS, Azure, GCP, multi-cloud
- Delivery of infrastructure automation and environment provisioning
- Continuous Integration strategy and delivery, with pipeline creation and enablement
- Automated testing strategy and implementation, integrated into delivery lifecycle
- Continuous Deployment / Continuous Delivery (CI/CD) applied within regulatory framework
- Continuous and automated observability for monitoring, logging, alerting and tracing
- Infrastructure FinOps, cost monitoring, alerting and development environment shutdown
- Strategy and delivery of automated scaling, resilience and failover
Benefits
- Accelerate your transformation to modern DevOps practices across your organisation
- Benefit from significant knowledge and experience of Airwalk DevOps experts
- Develop your team's capability to better enable your long-term goals
- Greater confidence in the security and performance of your solutions
- Greater control and visibility over your development costs
- Delivery of digital services that are more scalable, resilient, robust
- Enhanced release cycles that are more reliable, rapid and secure
- Smoother workflow with tools allowing maximum impact with minimum maintenance
- Rapidly deployable, repeatable environments for testing or high availability
- Significantly faster testing, eliminating manual errors and increasing test coverage
Pricing
£350 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
9 8 8 3 9 1 4 5 1 8 2 5 5 3 4
Contact
Airwalk Consulting Reply Ltd
Alex Hammond
Telephone: 02081428686
Email: bid@airwalkconsulting.com
Planning
- Planning service
- Yes
- How the planning service works
- We work collaboratively with our clients to help them define the key objectives for a DevOps transformation programme alongside their broader organisational strategy. Understanding these drivers enables us to work with the client to define a strategic roadmap for DevOps implementation (or enhancement) in their organisation. This process includes a detailed analysis of the existing operating model and implementation of DevOps and prioritising the key outcomes the programme intends to deliver. Once this has been defined, an implementation plan can be developed, including identification of the key foundational elements that would need to be delivered for successful realisation of the benefits of DevOps. Airwalk Reply works closely with the client to manage this process, delivering all artefacts whilst managing inputs from the client, ultimately providing robust outputs that the client team can use to gain senior management buy-in and move forward with implementation at their desired pace and scale.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Enablement is our focus; our goal is to leave our clients much stronger than we found them.
Whilst formal training is part of this, we believe that working with your internal teams throughout our engagement ensures that your skills, knowledge and experience develop and evolve.
Our aim is to implement new processes or enhance existing ones in a way that, as we step back, you are fully equipped to take over the reins of your DevOps practices and tooling. We provide a framework that not only drives continuous improvement but also fosters self-sufficiency. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- As part of the strategic roadmap that we work with clients to define, we would identify the key elements required to enable the effective delivery of DevOps practices, tooling and associated technologies for their organisation. This would be based on the services/use cases the client wants to enable. We will build a plan based on these requirements and work with the client to execute this plan, providing coaching, delivery management, and architectural and engineering capability as required.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide managed service options for a variety of service management and operational areas, including incident management, service desk and engineering support. This can be shaped in line with client needs and charged on a fixed monthly cost basis where appropriate.
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Not applicable
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Alcumus ISOQAR
- ISO/IEC 27001 accreditation date
- 20/01/2023
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
As part of our services, we extensively promote sustainable behaviours such as minimising documentation printing, systematically recycling materials, adopting energy-saving habits, reducing travel, and using low-emission transport.
Our significant investment in hardware (server) virtualisation has allowed us to create a comprehensive and innovative offer in cloud computing. We leverage the cloud extensively internally, thereby reducing consumption and minimising the environmental impact of our operations by decreasing the need for physical machines.
Our commitment to environmental sustainability is evident in our everyday actions. For instance, we have replaced all incandescent bulbs with LED lighting in our office, resulting in a 90% energy savings. Our gadgets and creative packaging are all made from recyclable materials, and we have joined the UK Government Cycle to Work scheme. Moreover, we are actively reducing our business travel by promoting audio-visual conference solutions.
Outside of our working practices, as part of the Reply group, we have purchased 1,046 trees across nine countries that absorb 322,510 kg of CO2 annually. We are also on track to meet our target of having over 50% of our vehicles be fully electric by 2025.
We are committed to lowering our environmental impact as much as possible and constantly evaluate our practices to ensure we do everything possible to protect the planet.
We're looking forward to talking with you about what we can do by providing our services to help you reduce the environmental impact.Covid-19 recovery
We support organisations in managing and recovering from the impacts of COVID-19 by delivering transformational change to operate more efficiently, enable remote or hybrid working, and be more cost-effective, allowing them to support their citizens more effectively.
We are setting up two Airwalk Academy programmes for underprivileged secondary-school Year 12 students to support new opportunities in high-growth sectors. These programmes comprise 10-12 weeks of online project management and leadership tutorial sessions. Participants attend Partner-led employability workshops and receive formal certifications and valuable skills to help them achieve worthwhile and rewarding technology careers.
We support the physical and mental health and wellbeing of our people. We are recognised as one of the UK's Best Workplaces for Technology and Wellbeing.
Our hybrid-working model supports effective social distancing, remote working, and those who are shielding. Our managers focus on our employees’ wellbeing by contacting those they manage at least twice weekly, with more formal check-ins every two weeks. We provide a cycle-to-work scheme and a train season ticket loan to support sustainable travel solutions.
To reduce the demand for health and care services, our people have access to private healthcare, including GP and hospital services, mental wellbeing support, and Talking therapy.
To help people and communities manage and recover from the impacts of COVID-19, we constantly review our supply chain, positively discriminating SMEs, VCSEs and mutuals. To remove barriers in advertising for our public sector contracts, we publish opportunities on Contracts Finder and through local authority websites in clients’ locations to support local employment.
We are committed to helping local communities manage and recover from the impact of COVID-19. We are excited to discuss how we can help you and your communities.Tackling economic inequality
We are Social Value Quality Mark accredited and committed to tackling economic inequality. Working with disadvantaged school and university students in Manchester and London creates employment and training opportunities in some of the country's most deprived areas.
In Manchester, we will work with underperforming schools and some of their most disadvantaged pupils, delivering two Airwalk Academy programmes focusing on Project Management or Leadership Skills. The Academies comprise 10-12 weeks of online tutorial sessions, which run alongside the Year 12 participants completing their own independent programming or social-action projects in their local community. Upon completion of the Academy programmes, participants are invited to attend workshops delivered by Airwalk Reply partners, focusing on employability skills and delivering bespoke guidance for practical university and apprenticeship applications. The programmes are followed by a further year of mentoring for all participants, and all students go on to achieve formal certifications. The Academies will provide participants with valuable skills and qualifications to help them achieve worthwhile and rewarding technology careers.
We are working with several other Reply partners in London to mentor underprivileged undergraduate students. Through a partnership with the charity UpReach, we will identify students with the most challenging socio-economic backgrounds and provide regular mentoring to support their journey out of tertiary education into high-quality employment.
Our commitment to economic growth and business creation is not limited to our educational initiatives. We actively support new organisations, constantly reviewing our supply chain to ensure it includes various organisations, including SMEs and VCSEs. We also prioritise local procurement where feasible, contributing to growth in our Buyers’ communities.
We are excited to discuss how we can help you tackle economic inequality in your location(s).Equal opportunity
We actively tackle inequality in employment, skills, and pay. For recruitment, we focus on culture fit as much as capability, and hiring managers participate in EDI and Unconscious Bias Awareness training to ensure equality further.
Our commitment to inclusivity is evident in our efforts to increase the representation of disabled people in our contract workforce. As a Disability Confident Committed (DCC) employer, many of our employees are registered as disabled. This accreditation is a testament to our dedication to improving attitudes. We strive to reduce the disability employment gap by ensuring our recruitment process is inclusive and accessible, offering interviews to disabled people who meet the minimum criteria for the job, and providing reasonable adjustments as required. We support existing employees who acquire a disability or long-term health condition, enabling them to stay in work.
We are committed to aligning with government policies to ensure individuals are not excluded from services due to entry barriers associated with provided channels. We design digital services by GDS accessibility standards, providing a secure and inclusive digital environment.
We ensure research groups include the full range of users. For user research, we ensure it is orientated toward topics such as accessibility and usability. We provide digital services that meet standards, e.g., Web Content Accessibility Guidelines, and ensure services are accessible for those who would otherwise be digitally excluded (use of assistive technologies, non-digital channels, etc.). We conduct cross-channel tests for those who try to utilise a service digitally but need to fall back on the phone, post or in-person services. For testing, we make sure testers are representative of all user groups.
We are committed to delivering Social Value throughout all our contracts and exploring with clients how we can add value to their initiatives.Wellbeing
We support the physical and mental health and wellbeing of our people. We are recognised as one of the UK's Best Workplaces for Technology, Wellbeing and Employee Development.
Our hybrid-working model recognises the importance of increased communication in maintaining our people’s wellbeing and mental health. We hold virtual and face-to-face daily team meetings, weekly departmental briefings, and fortnightly all-hands sessions at which our people are encouraged to contribute openly and transparently.
We provide 36 hours (three hours a month) to support employees' mental health via Airwalk Allies virtual meet-up sessions to support those colleagues with mental health issues.
We provide £100,000+ annual funding for Vitality health insurance for employees and dependents. The package includes physical and mental health support;
Our managers focus on our employees’ wellbeing by contacting reports at least twice weekly, with more formal check-ins every two weeks. Various family policies support maternity, paternity, shared parental and adoption leave. Maintaining a work-life balance is essential, and we discourage any weekend work.
We give our people flexible working hours where we can. We urge them to work from our offices in London or Sheffield as much as possible to encourage a one-team approach. We also fund our people to organise team-building events, like indoor golf or bowling.
We encourage our people to participate in our calendar of charity events, such as 5k or 10k park charity runs or other fundraisers. We provide a cycle-to-work scheme and season ticket loan and deliver a discounted technology scheme, which enables our people to save money on a wide range of tech kits.
As a result of all that we do for our people, our consultants are energised, focused, feel appreciated and do all they can to deliver the best possible service to Buyers.
Pricing
- Price
- £350 a unit a day
- Discount for educational organisations
- No