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Empyrean Digital Limited

Management Information (MI) Business Intelligence (BI) & Big Data

We provide organisations with clear strategies for Big Data and MI. Concentrating on exploiting Big Data technologies and concepts to meet business objectives, generate returns and establish new opportunities. We can also design and implement Big Data solutions, add machine learning, consolidate/cleanse data and establish efficient data visualisation tools.

Features

  • Independent audit of your big data and MI capability
  • Develop a plan/roadmap to achieve big data maturity
  • Define an architectural approach to big data
  • Design and build of MI Dashboard/Visualisation
  • Identify appropriate MI analytics and reporting
  • Integration and consolidation of data from multiple systems/formats
  • Incorporate machine learning
  • Analyse appropriateness of big data/MI tooling and platforms
  • Data warehousing
  • Big data/MI security strategy

Benefits

  • Help adopt modern Big Data technologies for analytics and warehousing
  • Provide Big Data analytics research
  • Experienced leadership to plan and maintain Big Data relevance
  • Assist migration to Big Data platforms
  • Data sources consolidation and cleansing
  • Tools/Technology selection
  • Integrate technologies to develop architectural platforms, not just vendor products
  • Scalable approach to maintain data quality, efficiency, privacy and security

Pricing

£450 to £1,500 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nicola.tappern@empyreandigital.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 8 9 2 1 6 1 0 2 6 9 0 6 7 0

Contact

Empyrean Digital Limited Nicky Tappern
Telephone: 07715211185
Email: nicola.tappern@empyreandigital.com

Planning

Planning service
Yes
How the planning service works
Our team will capture requirements with the buyer and offer advice and support at every step on how the services will be implemented. This process will be tailored to the buyer and their existing knowledge of cloud services.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We will offer workshops and training days to build knowledge on maintaining or implementing a cloud service. This ensures knowledge transfer to your internal team.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We offer automated cloud service provisioning and provide training and support to your existing team. This encompasses all milestones from planning through development to deployment and operation. Ensuring a smooth transition to the cloud or between cloud providers.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We will assist in managing current QA specialists or bring in our own personnel to do this, we will also perform stress tests to confirm that large amounts of traffic can be handled.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Cyber security consultancy

Ongoing support

Ongoing support service
No

Service scope

Service constraints
There are no constraints

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 1 working day between 9am - 5pm
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We offer a single level of support as part of our service offering. Support costs are factored into the service costs. We allocate a technical account manager.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

// We have made the conscious decision for our contract workforce to work from home, to reduce the need to commute and the energy demand associated with maintaining a centralised workspace.
// Despite our remote working policy there are times where travel is essential. We encourage green travel, offering electric vehicles, a cycle-to-work scheme, and advocate the use of public transport.
// Our operations are entirely digital, utilising electronic signatures for contracts and approvals for a paperless workflow, reducing the consumption of paper and the environmental impact of printing and disposal.
// When purchasing devices and hardware we review the energy efficiency of the equipment. For example, reading the EU energy label of monitors, to minimise power consumption.
// We use virtual servers to reduce the number of physical servers and choose our hosting providers based on their use of renewable energy sources and their commitment to reducing their carbon footprint.

Covid-19 recovery

// We work hard to advertise our employment opportunities where they can be accessed by people left unemployed by COVID-19, staff employed are directly involved in delivering under Gcloud contracts.
// We offer the contract workforce remote and flexible working, opening up opportunities for those in remote areas where employment opportunities are more limited.
// We sponsor a local children’s Rugby team. Helping to promote physical and mental health, alleviate the demand on health and care services and support the local community.
// We have recently delivered an Alpha for Healthy Working Wales (part of Public Health Wales) where we have redesigned the service for digital delivery – allowing employers to support their team to improve their health and well-being.

Tackling economic inequality

// We offer the contract workforce remote and flexible working, opening up opportunities for those in remote areas where employment opportunities are more limited.
// We create job and training opportunities in the IT sector, a high growth area.
// We have a mentorship programme which allows us to train and support team members who are new to the industry, delivering new skills and opportunities. These programmes are supplemented by external learning and resulting qualifications.
// We are an SME and we work with other SMEs to complement our services and create supply chain capacity.
// We are implementation partners for a no-low code AI solution which has been nominated for an innovation award following our successful delivery of the tool which is being used to manage transport in a combined authority. Learning from this work is shared with our contract workforce.
// We work with a number of associates who compliment our offer, we take the time to make them part of the team so that we can work together seamlessly, creating opportunities and capacity in the supply chain.

Equal opportunity

// We have a number of neurodivergent staff members across our contract workforce. Our recruitment processes have been designed to be accessible for all and we encourage discussion as part of performance management and appraisal to ensure we provide an environment in which our team members can flourish.
// We are committed to encouraging equality, diversity and inclusion among our workforce. As a tech company, we are proud to say that our team is 45% female, with many holding positions at senior level. According to the ONS in 2021, 31% of UK tech jobs are held by women, meaning we are exceeding the industry average.
// We support in-work progression of our contract workforce, actively discussing opportunities, goals and rewarding development with staff moving up the SFIA.

Wellbeing

// We aim to obtain work which promotes health and wellbeing in our community e.g our work for Public Health Wales, Social Care Wales, NHS Executive Wales and Sport Wales.
// We promote the health and wellbeing of our contract workforce throughout our policies, procedures and ways of working.
// We sponsor a local children’s Rugby team. Helping to promote physical and mental health, alleviate the demand on health and care services and support our local community.
// We have recently delivered an Alpha for Healthy Working Wales (part of Public Health Wales) where we have redesigned the service for digital delivery – allowing employers to support their team to improve their health and well-being.

Pricing

Price
£450 to £1,500 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nicola.tappern@empyreandigital.com. Tell them what format you need. It will help if you say what assistive technology you use.