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Metadataworks

MetadataWorks Metadata Catalogue

Support for MetadataWorks metadata management, data cataloguing and data governance software in the cloud.

Features

  • MetadataWorks Cloud Configuration, Support, Database, Backup, Adapters, API
  • ISO Compliant, ISO 11179, ISO 13606, ISO 27001, ISO 9001,OpenEHR
  • Data Profiling, AWS, Azure, GCP, On-site
  • Metadata Management, Metadata Onboarding, Metadata Cataloguing, Metadata Adapters
  • Social Care, Healthcare, Interoperability, Information Standards, FHIR, Data Dictionary, SNOMED
  • Software as a Services, Subscription, License, SaaS
  • Data Governance, Federated Data Management, Metadata Federation
  • Data Cataloguing, Data Catalogue, Data Modelling/Mapping
  • Data Standards, Reference Data, Publication
  • DOI Generation, DataCite Integration, DCAT Compliant

Benefits

  • Search, Filter, Browse and Explore Metadata to find data faster
  • Optimise data accessibility, support and data access requests
  • Improve Data Interoperability, Standardisation and Compliance
  • Accelerate metadata onboarding to increase Data Reusability
  • Describe data effectively and track Data Quality
  • Federate Knowledge and Collaborate on Shared Data Standards
  • Improve Data Governance and increase data transparency
  • Report, Monitor and Manage metadata activities
  • Increase efficiency of Data Architects, Developers and Data Scientists
  • Provide transparency for CIOs, CCIOs, CTOs and Management

Pricing

£5,000 to £1,000,000 a licence a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at adam@metadataworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 8 9 4 6 8 2 6 2 3 3 1 7 4 8

Contact

Metadataworks Adam Milward
Telephone: 07590549421
Email: adam@metadataworks.co.uk

Planning

Planning service
Yes
How the planning service works
MetadataWorks work with buyers to create bespoke plans that meet their specific organisational needs.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Metadataworks

Training

Training service provided
Yes
How the training service works
MetadataWorks bespoke training packages
Training is tied to specific services
Yes
Services the training service works with
MetadataWorks

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
MetadataWorks provide expert consultants who can assist in Migrating Metadata from other vendors and/or move software across Cloud providers.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
MDW are ISO9001 accredited for quality management and have a team of software testers who can create bespoke quality plans and pipelines.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
MetadataWorks
MetadataWorks Atlassian Integration

Service scope

Service constraints
Available on request

User support

Email or online ticketing support
Email or online ticketing
Support response times
Initial response and triage within 4 hrs. Standard support hours are 9-5 Mon-Fri (exc BH).
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
No
Web chat support
No
Support levels
Operational Hours 24x7x365 Business Support Hours (Service Support Hours) 9-5 Mon-Fri (exc BH) Planned Maintenance Downtime Outside of Business Support Hours Availability (in business support hours) 99.50% Unplanned downtime (mins per month) 58 minutes Times to Resolve Incident Resolution Times (in business support hours): Sev1 (loss of system or major function affecting multiple users, no workaround) 4 hrs Sev2 (loss of major function affecting single user, or major function with workaround) 8 hrs Sev3 (minor functional impact) 24 hrs (Mon - Fri 9-5 ex BH) Sev4 (no impact on function) 72 hrs (Mon - Fri 9-5 ex BH) - Resolution may be provision of workaround or fix. Problem Fix Times Sev1 30 working days or an agreed release Sev2 60 working days or an agreed release Sev3 120 working days or an agreed release Sev4 240 working days or an agreed release RTO - Recovery Time Objective Maximum expected recovery time following a service outage 24 hours RPO - Recovery Point Objective. 24 hours

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
19/11/2021
What the ISO/IEC 27001 doesn’t cover
Available on request
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Sustainable Resource Allocation: Utilizing data to optimize resource allocation, MDW contributes to sustainable development practices, indirectly contributing to waste reduction, energy efficiency, and improving environmental management. Climate Action Support: MDW's data-driven insights can support climate action initiatives by facilitating the identification of patterns, trends, and opportunities for sustainable practices. MetadataWorks is a keystone member of the IPCC Data Distribution Centre and delivers their data catalogue. This contribution may help mitigate the impacts of climate change and promote environmentally responsible actions.

Tackling economic inequality

MetadataWorks is designed with ethical considerations at the forefront. By enhancing the visibility and understanding of underlying data, our solution minimizes the risk of bias and perpetuating inequality and systemic discrimination, ensuring that systems serve the diverse needs of all populations equitably

Equal opportunity

MetadataWorks have a diverse and multidisciplinary team that allow them to deliver ambitious digital transformation projects that are spearheading the UK data transparency revolution. MetadataWorks promotes inclusive recruitment practices, encourages a culture of work-life balance through flexible hours, and professional development through funding further educational opportunities for staff, further information can be found in the diversity and equality policy. To make sure everyone can use the service they are adopting accessibility principles from the outset and can identify and test any specific accessibility challenges users are likely to face. MetadataWorks WCAG AA compliant tooling, continuous testing strategy and open approach to development includes careful consideration about who accesses their services so they can enable equal access and treatment for all.

Wellbeing

MetadataWorks promotes inclusive recruitment practices, encourages a culture of work-life balance through flexible hours, and professional development through funding further educational opportunities for staff, further information can be found in the diversity and equality policy.

Pricing

Price
£5,000 to £1,000,000 a licence a year
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at adam@metadataworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.