LEIGHTON CORPORATION LIMITED
Software, Product & Platform Engineering
This service supports the rapid delivery of successful software/products/platforms. Expert engineers work together with you to design and deliver software aligned to the GDS standards. This service delivers fast, intuitive experiences that delight users, whilst upskilling your inhouse teams. Available as team augmentation or Build as a Service.
Features
- Rapid Delivery: Swiftly brings successful software/products/platforms to market.
- Experts: Certified engineers collaborate, design, and deliver GDS standard-compliant software.
- User Focus: ensures applications that offer fast, intuitive user experiences.
- Legacy system transformation
- Upskilling Teams: Enhances in-house team skills through project collaboration.
- Team Augmentation: Provides additional expert colleagues as and when needed.
- GDS Alignment: Ensures software meets Government Digital Service standards.
- Quality Assurance: Maintains high standards with thorough testing.
- Scalable Solutions: Designs software to grow with your business.
Benefits
- Rapid deployment: Ensures swift business value realisation for your software.
- Expert engineers: Guarantee GDS-compliant, high-quality software development.
- User-centric design: Provides intuitive experiences, captivating your audience instantly.
- Upskilling: In-house teams benefit from skill enhancement through collaborative working.
- Flexible: Team augmentation provides expertise precisely when you need it.
- GDS alignment: Ensures compliance with Government Digital Service standards.
- Stringent quality assurance: Maintain impressive software performance.
- Scalable solutions: Adapt to your organisations evolving needs seamlessly.
- Seamless integration: Across platforms ensures a cohesive user experience.
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at rob.yardy@leighton.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
9 9 0 4 6 1 4 2 1 2 0 3 3 7 1
Contact
LEIGHTON CORPORATION LIMITED
Robert Yardy
Telephone: 07497572473
Email: rob.yardy@leighton.com
About your service
- Service categories
-
Cloud Support Services
Cloud Migration Planning
- Capability analysis
- Enterprise architecture
- Cloud gap assessment
- Architecture options analysis
- Delivery Road-mapping
- Other
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Yes
- Support response times
-
**P1 – Critical**
- First Response Time: 1 Hour
- Resolution Target: 4 hours*
- Escalation: Immediate
**P2 – High**
- First Response Time: 2 Hours
- Resolution Target: One Business Day
- Escalation: Within 3 hours
**P3 – Medium**
- First Response Time: 1 Business Day
- Resolution Target: Two business days
- Escalation: After 1 day
**P4 – Low**
- First Response Time: 2 Business Days
- Resolution Target: Five business days
- Escalation: After 3 days - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
**Support Levels Provided:**
Leighton provides four priority support levels aligned with incident severity:
- **P1 (Critical)**: System unavailable or major security incidents affecting business-critical applications. 1-hour response time, 4-hour resolution target, with immediate escalation and Root Cause Analysis within 3 working days.
- **P2 (High)**: Service degraded or at risk, impacting functionality without full outage. 2-hour response time, 1 business day resolution target.
- **P3 (Medium)**: Performance issues or limited functionality with moderate impact. 1 business day response, 2 business day resolution.
- **P4 (Low)**: General assistance or minor enhancements with minimal impact. 2 business day response, 5 business day resolution.
**Costs:**
Pricing for support would be outlined in a separate Managed Service Agreement or commercial contract.
**Technical Account Management:**
Leighton provides dedicated technical account management. A Delivery Lead and Incident Manager provide client updates, monitor progress, remove blockers, and ensure SLA compliance. For P1 incidents, the Incident Manager provides updates every 30 minutes and manages escalation, while developers focus on resolution. This ensures continuous oversight and proactive communication throughout the support lifecycle.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £950.00 | |
| Senior data architect | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £850.00 | |
| Senior enterprise architect | £1,000.00 | |
| Lead enterprise architect | £1,250.00 | |
| Principal enterprise architect | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £800.00 | |
| Solution architect | £925.00 | |
| Senior solution architect | £1,000.00 | |
| Lead solution architect | £1,150.00 | |
| Principal solution architect | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £750.00 | |
| Technical architect | £850.00 | |
| Senior technical architect | £975.00 | |
| Lead technical architect | £1,100.00 | |
| Principal technical architect | £1,300.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,600.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £650.00 | |
| Data analyst | £750.00 | |
| Senior data analyst | £900.00 | |
| Principal data analyst | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £750.00 | |
| Senior data engineer | £900.00 | |
| Lead data engineer | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate data scientist | £750.00 | |
| Data scientist | £850.00 | |
| Principal data scientist | £950.00 | |
| Lead data scientist | £1,050.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior business analyst | £650.00 | |
| Business analyst | £800.00 | |
| Senior business analyst | £900.00 | |
| Lead business analyst | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £600.00 | |
| Delivery manager | £750.00 | |
| Senior delivery manager | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £650.00 | |
| Product manager | £750.00 | |
| Senior product manager | £850.00 | |
| Lead product manager | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £950.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £700.00 | |
| QAT analyst | £850.00 | |
| Senior QAT analyst | £950.00 | |
| Lead QAT analyst | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £750.00 | |
| Test engineer | £750.00 | |
| Senior test engineer | £850.00 | |
| Lead test engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £1,000.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior DevOps engineer | £750.00 | |
| DevOps engineer | £925.00 | |
| Senior DevOps engineer | £975.00 | |
| Senior DevOps engineer - management | £1,050.00 | |
| Lead DevOps engineer | £1,100.00 | |
| Lead DevOps engineer - management | £1,150.00 | |
| Principal DevOps engineer | £1,200.00 | |
| Principal DevOps engineer - management | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior frontend developer | £700.00 | |
| Frontend developer | £775.00 | |
| Senior frontend developer | £850.00 | |
| Lead frontend developer | £900.00 | |
| Head of frontend development | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior developer | £700.00 | |
| Developer | £750.00 | |
| Senior developer | £850.00 | |
| Senior developer - management | £875.00 | |
| Lead developer | £925.00 | |
| Lead developer - management | £975.00 | |
| Principal developer | £1,050.00 | |
| Principal developer - management | £1,100.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £550.00 | |
| Accessibility specialist | £650.00 | |
| Senior accessibility specialist | £700.00 | |
| Head of accessibility | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £650.00 | |
| Junior service designer | £750.00 | |
| Service designer | £850.00 | |
| Senior service designer | £925.00 | |
| Lead service designer | £950.00 | |
| Head of service design | £975.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- Sunday 12 May 2024
- What the ISO/IEC 27001 doesn’t cover
-
The following are not covered by Leighton's ISO 27001:2013/2022 certification:
- Physical hardware manufacturing or assembly
- Non-digital services or offline consulting unrelated to digital transformation
- General business services outside the scope of digital transformation and online service delivery
- Third-party vendor infrastructure and operations not under Leighton's direct management (including physical security of AWS/Azure data centres)
- Client's internal IT operations and information security management systems not managed by Leighton
- End-user devices and endpoint security managed by client organisations
What remains in scope:
- Information security management for all digital transformation activities, online service design, development, technical support, and internal business processes supporting these services, as documented in our Statement of Applicability v3. - ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- Bd7d34fb-0fcc-4994-8d25-c2dee297b4b9
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 4c8be2f2-e3a9-4e3b-b846-95ec39c6b0f1
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
- Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
- Plans for positive actions with community groups.
- Measures for making facilities used in the delivery of the contract available for community groups, education or training
- Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
- Plans to respond flexibly and adapt approaches to community engagement and initiatives
- Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
- Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
- Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
- Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Working conditions which promote an inclusive working environment and promote retention and progression
- Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Content of the outreach activity is designed to suit the target cohort
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at rob.yardy@leighton.com.
Tell them what format you need. It will help if you say what assistive technology you use.