A2G CYBER LIMITED

Security Engineering Tooling Setup, Automation, and Detection Engineering Support

Hands-on security engineering to deploy, configure, and automate security tooling, and build practical detection and response. We partner with security and IT teams to design secure configurations, implement alert logic, and automate triage and user communications. Use cases: endpoint privilege management, CSPM, detection engineering, alerting improvements, and operational log analysis.

Features

• Security tooling design and secure configuration for enterprise environments
• Deployment planning with phased rollout, pilots, testing, and rollback
• Detection engineering to create alerts from risks and telemetry
• Automated alert enrichment, routing, escalation, and prioritisation workflows
• Automated user communications triggered by detections and remediation guidance
• Log analysis support to validate detections and investigate incidents
• Security monitoring design to improve visibility, coverage, and readiness
• Integration support across security platforms, cloud services, and endpoints
• Runbooks, playbooks, and knowledge transfer for sustainable operations
• Change implementation support under buyer change control and approvals

Benefits

• Reduces deployment time using repeatable security engineering and rollout plans
• Improves detection quality by tuning alerts and reducing false positives
• Accelerates incident response with automated enrichment, routing, and escalation
• Reduces business risk by closing monitoring and security coverage gaps
• Improves analyst efficiency with structured log analysis and runbooks
• Increases user awareness through automated communications and remediation guidance
• Strengthens security posture with secure configuration baselines and least privilege
• Reduces operational overhead by automating routine triage and notifications
• Improves collaboration through clear workflows, ownership, and stakeholder alignment
• Enables sustainable operations with knowledge transfer and documented playbooks

Service documents

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at procurement@a2g-cyber.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

990786982046675

Contact

Shane Mallia
07950 670373
procurement@a2g-cyber.com

About the service

• Service categories:
  • Cloud Support Services
    • Security Services
      • Security strategy
        • Security strategy
      • Security design
        • Security design
      • Other
        • Other

Service scope

• Service constraints: Remote delivery by default (onsite available by agreement).; ; Requires appropriate platform access (read-only where possible; elevated only for changes).; ; Requires access to key stakeholders for workshops, approvals, and operational alignment.; ; Requires access to relevant telemetry sources and log retention for alerting and analysis.; ; Outcomes depend on access granted, evidence quality, and system integration readiness.; ; Limited logging, retention, or tool access may reduce detection effectiveness.; ; Implementation support requires buyer change control, approvals, testing windows, and rollback plans.; ; Scope is limited to agreed systems and tooling; additions require formal scope change.

User support

• Email or online ticketing support: Yes
• Support response times: Business hours: respond within 8 working hours (Mon–Fri, 09:00–17:00 UK).; Outside business hours: respond within 1 business day.; Weekends/bank holidays: Not monitored, but responses are typically next business day unless pre-agreed as part of an incident support arrangement.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• AI chatbot: No
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: We allow Microsoft Teams direct messages for support queries
• Web chat accessibility testing: We allow Microsoft Teams direct messages for support queries. The client uses their Microsoft Teams configuration to contact us.
• Support levels: Support is available Mon–Fri 09:00–17:30 (UK) via email, phone and Microsoft Teams (standard support only). Any out-of-hours support would be agreed on an individual basis. A named lead consultant is assigned to each engagement and acts as the Technical Account Manager (TAM) for coordination, prioritisation and escalation. The same lead consultant provides the cloud support engineering capability where required.; ; All support time (including answering questions, troubleshooting, remediation and implementation assistance) is charged at our hourly rate, as set out on our Lot 3 rate card. Any out of hours support will be charged at time and a half.

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Developed Vetting (DV)

Pricing

• Discount for educational organisations: No

Government Digital and Data Roles

Architecture roles

Security architect

Role level	UK Rate	Offshore Rate
Security architect	£1,080.00
Lead security architect	£1,440.00
Principal security architect	£1,720.00

Chief digital and data roles

Chief information security officer

Role level	UK Rate	Offshore Rate
Chief information security officer	£1,720.00

Chief technology officer

Role level	UK Rate	Offshore Rate
Chief technology officer	£1,720.00

Cyber security roles

Cyber security audit and assurance

Role level	UK Rate	Offshore Rate
Lead cyber security audit and assurance	£1,080.00
Principal cyber security audit and assurance	£1,440.00

Cyber security governance and risk management

Role level	UK Rate	Offshore Rate
Associate cyber security governance and risk manager	£1,080.00
Lead cyber security governance and risk manager	£1,440.00
Principal cyber security governance and risk manager	£1,720.00

Cyber security monitoring

Role level	UK Rate	Offshore Rate
Associate cyber security monitoring	£1,080.00
Lead cyber security monitoring	£1,440.00
Principal cyber security monitoring	£1,720.00

Cyber security incident response

Role level	UK Rate	Offshore Rate
Associate cyber incident response	£1,080.00
Lead cyber security incident response	£1,440.00
Principal cyber security incident response	£1,720.00

Cyber security vulnerability management

Role level	UK Rate	Offshore Rate
Associate cyber security vulnerability management	£1,080.00
Lead cyber security vulnerability management	£1,440.00
Principal cyber security vulnerability management	£1,720.00

Cyber security testing

Role level	UK Rate	Offshore Rate
Lead cyber security penetration testing	£1,500.00
Principal cyber security testing	£1,720.00

Cyber security secure design

Role level	UK Rate	Offshore Rate
Associate cyber security secure systems architecture and design	£1,080.00
Lead cyber security secure systems architecture and design	£1,440.00
Principal cyber security secure systems architecture and design	£1,720.00

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: Bf4dcc63-5fb4-412a-a9aa-e5bf3ff6750f
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges

Service documents

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at procurement@a2g-cyber.com. Tell them what format you need. It will help if you say what assistive technology you use.