SECURE NEXUS LTD

BACK UP & DATA RESILIENCE

Secure Nexus provides end-to-end cloud, endpoint, and SaaS backup with disaster recovery. Using immutable storage, rapid restore, and centralised management, we protect critical data from ransomware, failure, and error ensuring business continuity, compliance, predictable costs, and resilient operations across hybrid and multi-cloud environments.

Features

• Rapid recovery within minutes, minimising operational downtime.
• Immutable, hardware-free backups protect against ransomware and accidental deletion.
• Compliance automation for GDPR, ISO 27001, and industry regulations.
• Centralised management portal simplifies multi-client monitoring and reporting.
• Continuous ransomware resilience and enhanced threat detection.

Benefits

• Guaranteed Data Availability
• Ransomware & Threat Resilience
• Operational Simplicity
• Compliance & Assurance
• Predictable, Scalable Protection

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tender@securenexus.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

991028172423906

Contact

Raymond Setchfield
07973573734
tender@securenexus.co.uk

About your service

• Service categories:

  Systems Infrastructure Software

  Storage

  Data replication and protection

  • Data Protection Software
  • Backup and Recovery Reporting Software
  • Storage Replication Software
  • Host or Hypervisor-Based Replication Software
  • Systems and Data Migration Software
  • Fabric and Appliance-Based Replication Software
  • Array-Based Replication Software
  • Replication Management Software

  Archiving

  • Email Archiving Software
  • File and Other Archiving Software
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Internet Connectivity Dependency; Cloud backup and recovery performance is dependent on available bandwidth and network stability, particularly for large restores or initial seeding.; ; Supported Platforms & Configurations; Protection is provided for supported operating systems, hypervisors, and SaaS platforms (e.g. Microsoft 365, Google Workspace). Legacy or unsupported systems may require assessment or alternative approaches.; ; Restore Time Variability; Recovery times can vary based on data volume, storage tier, and recovery method (local vs cloud-based restore).; ; Client Responsibility Boundaries; Clients remain responsible for data classification, access permissions, and compliance policy definitions, with Secure Nexus providing the managed service, tooling, and assurance framework.
• System requirements:
  • Supported operating systems and platforms required
  • Reliable internet connectivity for backup and recovery
  • Administrator access to Microsoft 365 or Google Workspace
  • Backup agent installation permitted where applicable
  • Outbound network access to Secure Nexus services
  • MFA-enabled secure access to management portals
  • Defined retention, recovery, and compliance requirements

User support

• Email or online ticketing support: Yes
• Support response times: P1 - communication within 15 minutes; P2 - communication within 1 working hour; P3 - communication within 2 working hours; P4 - communication within 8 working hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: We typically create dedicated client-specific Teams channels, enabling direct communication with our support team.
• Web chat accessibility testing: Secure Nexus uses Microsoft Teams as its primary real-time communication and support channel. Microsoft Teams is a mature, enterprise collaboration platform with built-in accessibility support and has undergone extensive accessibility testing by Microsoft, including with users of assistive technologies such as screen readers, keyboard-only navigation, and speech recognition tools.
• Onsite support: No
• Support levels: All managed clients are assigned a named Technical Account Manager (TAM) who acts as the primary point of contact for service governance, escalation, and continual improvement.; Access to cloud support engineers and security specialists is included as part of service delivery, with Premium tiers offering deeper engagement and strategic oversight.
• Support available to third parties: No
• AI chatbot: No

Onboarding and offboarding

• Getting started: Secure Nexus supports users in adopting the service through a structured onboarding and enablement approach tailored to each client’s environment and requirements.; ; Onboarding begins with a guided setup led by Secure Nexus engineers, including service configuration, security baselining, and validation of backup and recovery processes. Clients are provided with clear onboarding documentation covering service scope, access, roles, and operational workflows.; ; User enablement is delivered primarily through online training and knowledge resources, including written guides and walkthroughs covering day-to-day use, reporting, and recovery actions. Where required, Secure Nexus also delivers remote, instructor-led sessions for administrators and key stakeholders.; ; Ongoing support is available through the Secure Nexus service desk and dedicated Microsoft Teams channels, enabling users to ask questions, raise requests, and receive guidance in real time. Additional documentation and updates are provided as the service evolves.; ; Onsite training is available on request for larger or more complex environments and is scoped and priced separately.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: At contract end, Secure Nexus supports users to securely extract their data in a structured and controlled manner. Data can be exported or restored from the backup platform to customer-owned storage, infrastructure, or SaaS tenants using standard, non-proprietary formats.; ; Secure Nexus provides guided offboarding, including validation of data scope, restore testing where required, and confirmation of successful extraction. Access to management portals remains available for an agreed offboarding period to enable data retrieval and verification.; ; Once extraction is complete and confirmed, Secure Nexus securely decommissions the service in line with retention and deletion requirements, providing written confirmation. This ensures buyers retain full ownership and control of their data throughout and after contract termination.
• End-of-contract process: At the end of the contract, Secure Nexus follows a structured offboarding process to ensure continuity, security, and clear data ownership. Clients are notified in advance and provided with an agreed offboarding window to extract or restore their data to customer-owned storage, infrastructure, or SaaS tenants. Secure Nexus supports verification of successful data extraction and, once confirmed, securely decommissions the service in line with agreed retention and deletion policies. Written confirmation of service termination and data handling is provided.; ; The contract price includes standard offboarding support, access to management portals during the agreed offboarding period, guidance on data extraction or restores, and secure service decommissioning. It also includes standard documentation and confirmation of completion.; ; Additional costs may apply for assisted migrations, large-scale or time-critical restores, extended access beyond the standard offboarding period, bespoke reporting, or onsite support. Any additional services are scoped and agreed in advance, with transparent pricing.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Secure Nexus provides onboarding and offboarding documentation in accessible, digital-first formats designed to support a wide range of user needs. Documentation is delivered primarily through web-based documents and PDFs that are compatible with screen readers and assistive technologies.; ; Documents use clear structure, headings, plain language, and consistent formatting to support readability and navigation. Where applicable, content supports keyboard-only navigation, text resizing, and high-contrast viewing modes. Diagrams and visuals are accompanied by descriptive text to ensure information is available to users who cannot access visual content.; ; Documentation is accessible remotely without the need for specialist software and can be viewed across common devices and browsers. Alternative formats or reasonable adjustments can be provided on request to meet specific accessibility requirements.; ; Secure Nexus reviews documentation as part of service updates and onboarding feedback to ensure it remains clear, usable, and accessible for all users throughout the service lifecycle.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
  • Other
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Secure Nexus’ backup and recovery service, delivered through a secure, web-based management interface accessible via modern browsers without local software requirements.
• Accessibility standards: None or don’t know
• Description of accessibility: The interface supports role-based access control, enabling users to securely access only the functions relevant to their role.; ; Users can:; ; View backup status, success rates, and alerts; ; Initiate self-service restores (subject to permissions); ; Access audit logs, reports, and compliance information; ; Use keyboard navigation and screen reader–compatible web interfaces; ; Access the service remotely without VPN dependencies; ; Users cannot:; ; Modify platform-level security controls or immutable storage settings; ; Access data or systems outside their assigned permissions; ; Disable backups, retention policies, or compliance safeguards; ; Bypass MFA or authentication controls
• Accessibility testing: Secure Nexus relies on these native accessibility capabilities and validates usability during onboarding and service delivery. Any accessibility issues raised by users are logged through our support process and addressed through configuration guidance, alternative access methods, or escalation to the vendor as part of our continual improvement approach.
• API: Yes
• What users can and can't do using the API: Secure Nexus’ service uses the REST-based APIs to support secure automation, integration, and reporting. API access is role-based, authenticated, and governed by Secure Nexus.; ; What users can do via the API:; Users can programmatically onboard users, devices, and workloads; configure backup policies, schedules, and retention; integrate with external systems; retrieve backup status, alerts, audit logs, and usage metrics; and automate routine administrative and reporting tasks. Subject to permissions, users can also trigger backup and restore operations.; ; What users can’t do via the API:; Users cannot disable or bypass immutable storage, encryption, or enforced retention policies. Platform-level security controls, compliance safeguards, and authentication mechanisms (including MFA) cannot be altered via the API, nor can role-based access controls be circumvented.; ; API limitations:; API access must be enabled and approved by Secure Nexus. Certain sensitive or high-risk configuration changes remain restricted to the management console. API rate limits apply to ensure platform stability, and some SaaS restore actions require console-based confirmation.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: The platform uses logical tenant isolation, ensuring each customer’s data, policies, encryption keys, and performance are segregated and protected. Resources are dynamically scaled by the underlying cloud infrastructure, preventing contention during backup, restore, or reporting operations.; ; Built-in rate limiting, workload prioritisation, and resource controls prevent any single tenant from consuming excessive capacity. This ensures consistent performance even during peak periods such as large restores or incident response scenarios.; ; Secure Nexus additionally monitors service performance and capacity continuously, using platform metrics and alerting to identify potential contention risks before they impact users. Where required, workloads can be prioritised.

Analytics

• Service usage metrics: Yes
• Metrics types: Core service metrics include:; ; Backup success rates and failure trends by workload; Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) performance; Data protection coverage across endpoints, servers, and SaaS platforms; Restore activity including frequency, duration, and success; Storage usage and growth trends; Alerting and incident metrics with response and resolution times; Audit and compliance logs for access, changes, and retention; ; Metrics are available in real time and through scheduled reports, with role-based access control and export options. Secure Nexus reviews these metrics during service reviews to identify risks, confirm assurance, and drive continuous improvement.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Druva

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Users export their data through a controlled offboarding process supported by Secure Nexus. Data is restored or exported from the backup platform to customer-owned storage, infrastructure, or SaaS tenants using standard, non-proprietary formats. Exports can be initiated through the management console or assisted by Secure Nexus, depending on permissions and data volume. Access remains available for an agreed period to allow validation of successful export before secure service decommissioning.
• Data export formats: Other
• Other data export formats:
  • Compressed archives
  • Standard virtual disk formats
  • Application-native formats
  • Native file formats
• Data import formats: Other
• Other data import formats:
  • Native file formats
  • Standard virtual disk format
  • Application-native formats
  • Compressed archives

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The service is designed to deliver 99.9% monthly service availability for the management platform and backup services, excluding scheduled maintenance.; ; Availability is measured on a calendar-month basis and covers access to the management console, backup operations, and restore functionality.; ; Planned Maintenance; Planned maintenance is carried out outside of core business hours wherever possible and is notified in advance. Planned maintenance windows are excluded from availability calculations.; ; Service Credits / Refunds; If the guaranteed availability level is not met, Secure Nexus provides service credits in line with the agreed SLA:; ; 99.0% – 99.89% availability: service credit applied; Below 99.0% availability: increased service credit applied; ; Service credits are calculated as a percentage of the affected monthly service fee and are applied to the next billing cycle. Credits are the customer’s sole and exclusive remedy for availability SLA breaches.; ; Transparency & Monitoring; Availability is continuously monitored, and SLA performance is reviewed during regular service reviews to ensure accountability and continual improvement.
• Approach to resilience: Secure Nexus’ service is designed for resilience using a cloud-native, security-first architecture underpinned by Druva and Secure Nexus operational controls.; ; Data is protected using immutable, encrypted storage, preventing alteration or deletion and ensuring recoverability from ransomware, malicious activity, or human error. Backups are distributed across geographically separated cloud regions, providing protection against site-level and regional failures.; ; The platform uses high-availability service components, automatic failover, and continuous health monitoring to maintain service continuity during infrastructure or component failures. Elastic scaling ensures performance remains consistent during peak demand or large recovery events.; ; Secure Nexus complements the platform with proactive monitoring, alerting, and regular recovery testing, validating that backups are recoverable and recovery objectives can be met. Clear runbooks and escalation paths ensure rapid response during incidents.
• Outage reporting: Secure Nexus reports service outages through clear, timely, and transparent communication channels.; ; When an outage or service degradation is detected, Secure Nexus raises an incident through its monitoring and alerting systems. Affected customers are notified promptly via agreed communication channels, including the Secure Nexus service portal and dedicated Microsoft Teams channels.; ; Status updates are provided at regular intervals, detailing the nature of the issue, affected services, current impact, and remediation progress. Where relevant, estimated restoration timelines are shared.; ; Following resolution, Secure Nexus provides a post-incident summary outlining root cause, actions taken, and any preventative measures implemented. Availability metrics and SLA impact are reviewed as part of regular service reporting.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: Secure Nexus restricts access to management interfaces and support channels using strong identity and access controls aligned to our ISO/IEC 27001 certified ISMS. Access is enforced through role-based access control (RBAC), ensuring users can only view or perform actions appropriate to their role. Multi-factor authentication (MFA) is mandatory for all management portals. Privileged access is limited, approved, and regularly reviewed. Support channels, including Microsoft Teams, are restricted to authorised client users and Secure Nexus staff, with client-specific channels and controlled membership. All access and administrative actions are logged, monitored, and audited to maintain security and accountability.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Secure Nexus follows a formal, audited Information Security Management System (ISMS) and is ISO/IEC 27001 certified, ensuring information security is embedded across governance, operations, and service delivery.; ; Information Security Policies; ; Secure Nexus maintains documented and approved policies covering:; ; Information security and risk management; Access control, identity management, and MFA; Data protection, encryption, and retention; Incident response and breach management; Supplier and third-party assurance; Change, patch, and vulnerability management; Business continuity and disaster recovery; ; All policies are version-controlled, reviewed at least annually, and updated in response to risk, regulatory change, or material service updates.; ; Overall responsibility for information security sits with senior management, supported by an Information Security Officer (ISO role) who oversees the ISMS. Security risks, incidents, audit findings, and improvement actions are reported through management reviews and tracked to closure. Significant issues are escalated to leadership in line with defined thresholds.; ; Policy compliance is enforced through mandatory staff training, role-based access controls, documented procedures, and continuous monitoring. Regular internal audits, risk assessments, and management reviews are conducted as part of ISO 27001 requirements, alongside external certification audits. Non-conformities are formally recorded, remediated, and revalidated.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Secure Nexus follows ISO/IEC 27001 certified configuration and change management processes. All service components, including cloud services, backup policies, integrations, and access controls, are recorded within secure service management systems and tracked throughout their lifecycle, from onboarding to decommissioning. Configuration baselines are defined, version-controlled, and auditable.; ; All changes follow a formal change process and are assessed for operational, security, and compliance impact before approval. Security-impacting changes are reviewed against access control, encryption, availability, and recovery requirements. Emergency changes are controlled and retrospectively reviewed to ensure continued security, stability, and compliance.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Secure Nexus operates a vulnerability management process aligned to our ISO/IEC 27001–certified ISMS. Potential threats are identified through continuous vulnerability scanning, configuration reviews, and risk assessments, with findings prioritised by severity and exploitability. Security patches are deployed according to risk, with critical vulnerabilities addressed urgently and lower-risk updates scheduled through planned maintenance. Emergency patching is used where active exploitation is identified. Threat intelligence is sourced from vendor security advisories, cloud provider alerts, CVE databases, CERT notifications, and security partners. All remediation actions are logged, tracked, and reviewed to ensure ongoing security.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Secure Nexus operates protective monitoring aligned to our ISO/IEC 27001 certified ISMS. Potential compromises are identified through continuous log monitoring, security alerting, anomaly detection, and vendor platform alerts across service components. When a potential compromise is detected, incidents are triaged, contained, and investigated using defined response procedures, with escalation to senior security staff where required. Affected customers are notified in line with agreed communication and incident processes. Security incidents are responded to immediately upon detection, with critical incidents prioritised for rapid containment and remediation, followed by root-cause analysis and corrective actions.
• Incident management type: Supplier-defined controls
• Incident management approach: Secure Nexus operates formal incident management processes aligned to our ISO/IEC 27001 certified ISMS. Pre-defined response procedures exist for common events, including security incidents, service outages, data protection issues, and access-related events. Users report incidents via the Secure Nexus service desk, customer portal, or dedicated Microsoft Teams support channels. Incidents are logged, prioritised, and triaged based on impact and severity, with defined escalation paths. Customers receive timely updates during incident resolution. Following closure, Secure Nexus provides incident reports detailing root cause, impact, actions taken, and preventative measures, supporting transparency, assurance, and continual improvement.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 5%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 15%
• Between £1,000,001 and £2,500,000: 20%
• Between £2,500,001 and £5,000,000: 30%
• Over £5,000,001: 35%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: Monday 8 July 2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Assessment Bureau
• ISO 9001 accreditation date: Wednesday 11 June 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 2c86e82a-63f0-4e89-b438-ad51dc5732ec
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 215657ea-50f0-4c50-ba7f-eaffeb5c3760
• Other security certifications: Yes
• Any other security certifications:
  • AWS Certified Security
  • Azure AZ500 Security Engineer
  • GCP Professional Cloud Security Engineer
  • JumpCloud Certified Advanced
  • IASME Cyber Essentials Assessor

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tender@securenexus.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.