myConsole Ltd

Integrated ESG Management Platform: Workflow, real-time dashboards, reporting, compliance

myConsole offers an all-encompassing ESG management solution, streamlining the entire ESG journey with an affordable core platform and integrated tools. Companies adapt seamlessly with scalable modules as their ESG maturity progresses, meeting regulatory demands while integrating sustainability into core operations, fostering growth and accountability across ecosystems.

Features

• Workflow-Based Project Management Platform: Streamlining project workflows for efficient execution
• Real-Time Predictive Customizable BI Dashboards: Providing dynamic, predictive insights.
• Gateway Approval RACI Management: Ensuring structured approval processes and responsibilities.
• Impact Target-Setting and Monitoring Management: Setting and tracking impactful targets
• Double Materiality and Maturity Assessment: Material risks and organizational maturity
• Data Acquisition and Collection Management for informed decision-making
• Stakeholder Engagement Management: Cultivating meaningful relationships for collaborative success
• Sustainable Vision and Strategy Management: Developing and implementing sustainable strategies
• Resource Allocation Task & Activity Manager (RACI Matrices)
• GRC Audit Approval: Ensuring governance, risk, and compliance adherence

Benefits

• Achieve Sustainable Ecosystem Development through ESG compliance and measurement.
• Ensure Customer Satisfaction with streamlined ESG reporting and audit-trails.
• Foster a Purpose-driven Sustainability Culture
• Improve Efficiency with real-time monitoring and governance risk mitigation.
• Access Suppliers Data and ESG Impact Reports
• Enhance ESG Compliance through Supplier Compliance Assessment and precision measurement.
• Achieve NetZero Goals with Carbon Neutrality Assurance and ESG reporting
• Access Suppliers Data and Build ESG Impact Reports
• Mitigate Governance Risks: Comprehensive Audit-Trails and Supplier Compliance Assessment
• Cultivate a long-lasting Sustainable Ecosystem

£99.00 a licence a year

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pcollard@myconsole.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

991975575271996

Contact

Philip Collard
0333 880 5503
pcollard@myconsole.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: MyConsole shall use commercially reasonable endeavours to make the Services available twenty-four (24) hours a day, seven days a week, except for: ; 1. Planned maintenance carried out during the maintenance window of 22:00 to 02:00 UK time; and ; 2. Unscheduled maintenance performed outside Normal Business Hours, provided that myConsole has used reasonable endeavours to give the Clients at least four (4) Normal Business Hours’ notice in advance.
• System requirements: Access to a web browser is the only system requirement

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We tend to respond with one (1) hour during the normal Business Hours 09:00 to 17:00 UK time on any Business Day.; Business Day is any day which is not a Saturday, Sunday or public holiday in the UK. ; We do monitor out of hours and over the weekend. We will respond as soon as possible.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: There is a facility for direct emails to our admin built into the platform. ; If we are online within the clients system, we can live chat to clients via our chat box. ; Invariably, we simply set up a Zoom or Teams meeting ASAP and meet online.
• Web chat accessibility testing: We have not yet been asked to do any testing with assistive technology users.
• Onsite support: Yes, at extra cost
• Support levels: We offer flexible services tailored to our clients' needs at no extra charge, always striving to exceed expectations for a successful implementation. Additionally, we can assign a dedicated Product Manager to provide further assistance.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Setup:; We'll create your organisation instance, migrate data, and customize myConsole to your needs. Admin users will have control over future changes.; ; Training:; We offer on-site or online sessions to ensure your team masters myConsole's features for maximum benefit.; ; Support:; Access our team for queries or additional training anytime.; ; Collaboration:; With an implementation plan and a dedicated Customer Success Manager, we ensure a smooth journey, from data input to ongoing support.
• Service documentation: No
• End-of-contract data extraction: We export the data into Excel spreadsheets and deliver them via Dropbox.
• End-of-contract process: There are no extra fees upon contract completion.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The entire product is web interfaced. ; Set up, changes, and customisation are all provided online.
• Accessibility standards: None or don’t know
• Description of accessibility: We have not progressed with the development of these accessibility requirements as yet
• Accessibility testing: None at the moment.
• API: Yes
• What users can and can't do using the API: MyConsole provides a Public REST API with a predetermined handshake token for individual customers to integrate data import from their current applications to myConsole. ; This will mostly be used to get the external identifiers, update the actual commercial details and project feedback from other systems used in the Project Execution phase. ; The following approach will be used: ; Customers who wish to integrate the public API of myConsole to raise the request with the team and receive the unique API key (handshake token) to be used when making the API calls. ; myConsole team will generate a unique key for each customer and validate all API requests to ensure that they are made from the authorised application at the customer’s end. ; The key identifiers along with other inputs outlined in the API are to be provided. ; The API will return an acknowledgement indicating the success or failure of the request. ; No limitations that we are aware of.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: We offer white-label myConsole delivery, enabling clients to brand and customize their working environment. ; Admin Users have access for agreed changes.

Scaling

• Independence of resources: Our system allows concurrent usage by multiple users with each customer having their own data instance. ; As each user pays for the number of the users requiring the use of the instance, it cannot occur. ; However, our contract does not explicitly guarantee that users will remain unaffected. This has not happened to date.

Analytics

• Service usage metrics: Yes
• Metrics types: Number of active instances
• Reporting types:
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Users can request a data export from us at any time.; We will provide all data/requested fields.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: While we aim for 99.9% availability, we can't ensure uninterrupted or error-free service, nor that the services and/or the information obtained through myConsole will meet all requirements. ; Our policy doesn't guarantee refunds or specific service levels.
• Approach to resilience: This information is available on request.
• Outage reporting: MyConsole reports outages via email alerts if required.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: All high privilege access to the service (e.g. administration, development, support, content editing) is authenticated and encrypted as follows: Authentication ; • Multi factor authentication Encryption ; • TLS in transit
• Access restriction testing frequency: At least once a year
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: All service provider staff educated and informed as follows: ; • Acceptable usage policy ; • Security policy ; • Safe handling of personal data training ; • Staff must review policies at least annually ; ; We follow secure development standards as follows: ; • Secure development process must be followed ; • Secure coding standards must reference external guidance ; (e.g. OWASP, NIST or equivalent) ; • Coding standards must be reviewed at least annually ; • Functional testing of all releases or upgrades ; • Security testing of all releases or upgrades
• Information security policies and processes: 1. Controls are in place to limit physical access to the service infrastructure to authorised personnel only ; 2. All service provider staff (and subcontractor) access to the service infrastructure is restricted to secure, managed devices only. ; 3. All CLIENT data protected at rest as follows: ; • 256-bit or higher encryption at rest within the service ; • Backups securely stored off-site and encrypted to 256-bit or higher ; 4. Our service has the ability to permanently erase data when no longer required in compliance with Article 5 (1)(d) of the GDPR ; 5. Our service has the capability to permanently erase all data about one person (and if necessary multiple people) in compliance with the GDPR Article 17 right to erasure ; 6. Our service only stores and / or processes the CLIENT personal data (as defined by the GDPR) within the European Economic Area (EEA) ; 7. Our service has protective monitoring in place to alert us to potential security events when they happen (e.g. authentication failures, firewalls logs, virus detections, intrusion detection) ; 8. We alert CLIENT within 24 hours of a security incident or breach ; 9. We follow a documented change control process for the service.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: 1. Identify It is critical to identify the focus and to clarify goals. ; 2. Business Case to Stakeholders There must be a high level of "buy-in".; 3 .Plan for the Change Outlining the project with clear steps with measurable targets, incentives, measurements, and analysis. ; 4. Provide Resources and Use Data for Evaluation The tools for re-education, retraining, and rethinking priorities. ; 5. Communication Identifying, planning, onboarding, and executing. ; 6. Monitor and Manage Resistance, Dependencies, and Budgeting Risks Risk of impacting dependencies, return on investment risks. ; 7. Review, Revise and Continuously Improve Woven through all steps to identify and remove roadblocks.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: 1. Our service has protective monitoring in place to alert us to potential security events when they happen (e.g. authentication failures, firewalls logs, virus detections, intrusion detection) ; 2. We alert CLIENT within 24 hours of a security incident or breach ; 3. We follow a documented change control process for the service ; 4. Vulnerabilities for the service are managed to the following level: ; • Monthly vulnerability scan of service. ; • Critical vulnerabilities fixed within in 14 calendar days. ; • High or Important vulnerabilities fixed within 30 calendar days. ; • Medium vulnerabilities fixed within 60 calendar days.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: 1. Our service has protective monitoring in place to alert us to potential security events when they happen (e.g. authentication failures, firewalls logs, virus detections, intrusion detection) ; 2. We alert CLIENT within 24 hours of a security incident or breach ; 3. We follow a documented change control process for the service
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Users can identify an incident and send an email directly to the team within the system, or one of the team identifies the issue and logs it assigning a logical, intuitive category (and subcategory, as needed) to every incident. ; Incidents are then prioritised and responded to as such: ; 1. Initial diagnosis ; 2. Incident escalation ; 3. Investigation and diagnosis ; 4. Resolution and recovery ; 5. Incident closure With an email going out to clients outlining the notes on the update.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At myConsole, we go beyond traditional project management by focusing on Environmental, Social, and Governance factors, specifically tailored for real-time monitoring and reporting on climate regulations.; ; Streamlined ESG Compliance: Our platform provides a structured workflow for organizations to navigate complex ESG and climate regulations effortlessly. From tracking emissions to ensuring compliance with emerging standards, myConsole streamlines the compliance process, enabling businesses to meet their environmental objectives efficiently.; Climate Impact Assessment: Understanding the climate impact of projects is crucial for making informed decisions. With myConsole, users can conduct comprehensive climate impact assessments, identifying potential environmental risks and opportunities for mitigation.; Data-Driven Insights: Harnessing the power of real-time data, myConsole offers actionable insights into ESG performance and climate-related metrics. By analysing data trends and identifying areas for improvement, organizations can optimize their sustainability efforts and drive meaningful change.; Transparent Reporting: Transparency is key in demonstrating commitment to climate action. myConsole enables organizations to generate customizable reports on ESG and climate performance, providing stakeholders with clear, concise, and accurate information about their environmental initiatives.; Collaborative Platform: Collaboration is essential for driving collective action on climate change. With myConsole, teams can collaborate seamlessly, sharing information, insights, and best practices to accelerate progress towards sustainability goals.; Continuous Monitoring and Improvement: Climate change is dynamic, and so are our solutions. myConsole provides continuous monitoring capabilities, allowing organizations to adapt to evolving regulations and industry standards, ensuring long-term sustainability and resilience.; By leveraging the power of myConsole, organizations can effectively manage their ESG and climate-related initiatives, contributing to a more sustainable and resilient future for all.

  Covid-19 recovery

  In addition to our commitment to supporting climate change initiatives, myConsole plays a crucial role in facilitating COVID-19 recovery efforts with a sustainable lens:; Resilient Business Planning: As businesses navigate the complexities of post-pandemic recovery, myConsole presents a resilient framework for strategic planning. By integrating ESG considerations into recovery strategies, organizations can build back better, fostering long-term sustainability and resilience.; Supply Chain Resilience: The pandemic exposed vulnerabilities in global supply chains. myConsole helps organizations strengthen supply chain resilience by identifying and mitigating environmental risks, promoting local sourcing, and enhancing transparency and traceability.; Remote Collaboration Tools: Remote work has become the new norm in the wake of COVID-19. myConsole's collaborative platform facilitates remote teamwork, enabling seamless communication and coordination among dispersed teams while minimizing the carbon footprint associated with travel.; Health and Safety Compliance: Health and safety remain paramount in the post-pandemic era. myConsole supports organizations in implementing robust health and safety protocols, ensuring compliance with COVID-19 guidelines while minimizing environmental impact through sustainable practices.; Community Engagement and Support: COVID-19 recovery is not just about business resilience; it's also about supporting communities. myConsole facilitates community engagement initiatives, enabling organizations to provide assistance to those most affected by the pandemic while promoting environmental sustainability and social equity.; Data-Driven Decision-Making: In uncertain times, data-driven decision-making is essential. myConsole empowers organizations with real-time data analytics, enabling informed decision-making in response to evolving COVID-19 dynamics and environmental challenges.; By leveraging the holistic capabilities of myConsole Solutions, organizations can navigate the complexities of COVID-19 recovery while advancing sustainability goals, fostering resilience, and building a brighter future for all.

  Tackling economic inequality

  myConsole is committed to tackling economic inequality by promoting inclusive growth and opportunity.; Equitable Access to Opportunities: Economic inequality often stems from unequal access to opportunities. myConsole promotes equitable access by providing affordable and scalable solutions that empower businesses of all sizes to participate in sustainability initiatives and drive positive change.; Diverse Supplier Engagement: Economic empowerment begins with inclusive procurement practices. myConsole facilitates diverse supplier engagement, connecting businesses with underrepresented suppliers and minority-owned enterprises, thereby promoting economic diversity and inclusion.; Skills Development and Training: Empowering individuals with the skills needed for sustainable employment is crucial for reducing economic inequality. myConsole offers training and capacity-building programs, equipping stakeholders with the knowledge and skills to thrive in the green economy of the future.; Data-Driven Equity Analysis: Understanding the root causes of economic inequality is key to developing effective solutions. myConsole offers data-driven equity analysis tools, enabling organizations to identify disparities and implement targeted interventions to address economic inequality.; Community Investment and Development: Economic inequality often manifests at the community level. myConsole supports community investment and development initiatives, fostering economic resilience and prosperity in underserved areas through sustainable infrastructure projects and job creation. ; By integrating economic empowerment strategies into our sustainability-focused approach, myConsole solutions not only drive environmental progress but also foster inclusive economic growth, creating a more equitable and resilient future for all.

  Equal opportunity

  myConsole is dedicated to promoting equal opportunity by levelling the playing field and fostering diversity and inclusion.; Diverse Talent Acquisition: Building diverse teams is essential for driving innovation and achieving sustainable growth. myConsole supports organizations in recruiting and retaining diverse talent, leveraging data-driven insights to ensure equal opportunity in hiring practices and fostering an inclusive workplace culture.; Accessibility and Inclusive Design: Equal opportunity begins with accessibility. myConsole prioritizes inclusive design principles, ensuring that our platform is accessible to users of all abilities. By removing barriers to access, we empower individuals from diverse backgrounds to participate fully in sustainability initiatives.; Training and Development: Investing in professional development is crucial for promoting equal opportunity. myConsole co-builds training and mentorship programs that empower individuals from underrepresented groups to develop the soft skills and confidence needed to succeed in the green economy.; Supplier Diversity Programs: Promoting supplier diversity is another avenue for advancing equal opportunity. myConsole helps organizations implement supplier diversity programs, connecting them with diverse suppliers and minority-owned businesses, thereby creating economic opportunities and promoting equity in procurement practices.; Inclusive Stakeholder Engagement: Engaging stakeholders from diverse backgrounds is essential for driving meaningful change. myConsole facilitates inclusive stakeholder engagement processes, ensuring that all voices are heard and valued in decision-making processes related to sustainability and climate action.; Transparent Reporting on Diversity Metrics: Accountability is key to promoting equal opportunity. myConsole enables organizations to track and report on diversity metrics, including workforce demographics, supplier diversity, and inclusive practices, fostering transparency and accountability in their efforts to promote equal opportunity.; By championing equal opportunity principles in our sustainability-focused approach, myConsole drives environmental progress and fosters a more inclusive and equitable society where everyone has the opportunity to thrive.

  Wellbeing

  myConsole prioritizes promoting human well-being by prioritizing health, safety, and quality of life:; Health and Safety Integration: Ensuring the health and safety of stakeholders and communities is paramount. myConsole integrates health and safety considerations into every aspect of project management, from risk assessment to implementation, to promote a culture of well-being and resilience.; Work-Life Balance: Striking a balance between work and personal life is essential for overall well-being. myConsole supports flexible work arrangements and remote collaboration, empowering individuals to manage their time effectively and prioritize their health and happiness.; Inclusive Design for Accessibility: Promoting accessibility is fundamental to ensuring that everyone can participate fully in society. myConsole employs inclusive design principles to create user-friendly interfaces and tools that accommodate diverse needs, fostering a sense of inclusion and well-being for all users.; Community Engagement and Empowerment: Empowering communities to take ownership of their well-being is essential for sustainable development. myConsole facilitates community engagement and empowerment initiatives, providing resources and support to help communities identify their needs and implement solutions that enhance their quality of life.; By prioritizing human well-being in our sustainability-focused approach, myConsole Premium Solution not only drives environmental progress but also fosters thriving, resilient communities where people can live healthy, fulfilling lives.

Pricing

• Price: £99.00 a licence a year
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pcollard@myconsole.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.