Reading Room
Performance monitoring and analytics
Our digital marketing consultancy team specialises in end-to-end digital strategy; and that includes reporting on results across an organisation’s digital channels. With an in-house team that work across several reporting suites, we can provide a whole host of services from basic dashboards to interactive, deep-dive views of your online presence.
Features
- Experienced team with exposure to Google Analytics, Adobe Omniture, etc.
- Google Analytics accredited specialists (Google Premier Partner agency status).
- Flexible service to offer ad-hoc or in-depth assistance.
- Suitable for all sizes of organisation.
- Google Analytics 4 knowledge and guidance
Benefits
- Prove that marketing expenditure is effective.
- Improve business information to enhance decision making.
- Ensure all digital activities are tracking accurately.
- Ensure alignment to business strategy and priorities.
- Increase performance against KPIs through information and efficiency.
Pricing
£825 to £1,400 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Marisa.Hadleigh@rippleffect.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 9 3 9 0 1 6 5 6 4 3 9 3 8 8
Contact
Reading Room
Marisa Hadleigh
Telephone: 07412362920
Email: Marisa.Hadleigh@rippleffect.com
Planning
- Planning service
- Yes
- How the planning service works
-
We have a dedicated analytics and reporting consultancy team who can assist in the planning, tracking and implementation of analytics across web, social and campaigns.
The reporting and analytics service we offer is completely scalable and designed around your business. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We can and do provide analytics and reporting training to clients and partner organisations. This is to improve both day-to-day reporting skills and tactical planning experience.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We offer a reporting and analytics service that can be added at any stage of a project/website lifecycle, and can be taken over and owned by the internal teams requesting the service on an ongoing basis, or supported and managed by our team.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We offer phone, email or in-person support ongoing as and when required.
Service scope
- Service constraints
-
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User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- SLAs can be agreed against individual customer requirements.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- SLAs can be agreed against individual customer requirements.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- QMS International
- ISO/IEC 27001 accreditation date
- 08/02/2022
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Tackling economic inequality
- Equal opportunity
Tackling economic inequality
As a business we are committed to training and engaging with aspiring young talent. We have a policy of recruiting a team with junior members who are then assigned mentors to grow and develop their skills.
Our culture is inclusive and our workforce diverse - wether its demonstrating active roles for female role models in our leadership team or promoting gender neutral policies - we advocate for the people, not the race, colour or creed.Equal opportunity
As a business we are committed to training and engaging with aspiring young talent. We have a policy of recruiting a team with junior members who are then assigned mentors to grow and develop their skills.
Our culture is inclusive and our workforce diverse - wether its demonstrating active roles for female role models in our leadership team or promoting gender neutral policies - we advocate for the people, not the race, colour or creed.
Pricing
- Price
- £825 to £1,400 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Marisa.Hadleigh@rippleffect.com.
Tell them what format you need. It will help if you say what assistive technology you use.