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Bytes Software Services

Netwrix Password Policy Enforcer

Frustrate hackers, satisfy auditors and delight users with password policy enforcer from Netwrix. Leaked and weak passwords remain a gaping hole in IT networks, making it far too easy for attackers to gain the foothold they need to steal sensitive data, damage systems and unleash ransomware. bssgc

Features

  • Create powerful yet flexible password policies
  • Thwart credential stuffing, dictionary and other brute-force attacks
  • Achieve and maintain regulatory compliance
  • Be up and running faster than you thought possible
  • Empower users to focus on their jobs, not their passwords
  • Make the transition easy and appealing

Benefits

  • Easily enforce strong passwords with flexible policy and powerful rules
  • Comply with regulatory requirements for user passwords
  • Reduce the headache of password policy enforcement
  • Reduce user frustration & helpdesk burden

Pricing

£4.25 a user a month

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 9 4 0 5 9 2 3 2 0 0 4 3 9 1

Contact

Bytes Software Services Chris Swani
Telephone: +44 (0) 7951 326815
Email: tenders@bytes.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Micorsoft Active Directory e-mail and SMS
Cloud deployment model
Public cloud
Service constraints
N/a
System requirements
  • Minimum licence count is 150 users
  • Windows Server 2012 or later, Windows 8.1 or later
  • .NET Framework 4.5 and above.
  • Windows Installer 3.1 and above
  • Windows Desktop OS (32/64-bit): Windows 8.1, Windows 10

User support

Email or online ticketing support
Email or online ticketing
Support response times
Between 2 & 18 Hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Severity 1 - SLA 2 hours, Severity 2 -SLA 6 hours, Severity 3 - SLA 12 Hours, Severity 4-SLA 18 Hours
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Clients may enagage partner or Netwrix service delivery teams to deploy, configure and validate service functionality. Alternatively, clients may utilize their own onboarded full time employees to execute delivery.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Clients may export HTML reports (where applicable), extract middle teir data from Postgre, SQL or other appplicable middleware components.
End-of-contract process
Once the agreed upon term of contract has elapsed, keys will expire and the service will end with the agreed upon termination date.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Web reporting is fully functional based on device capabilities. Administrative functionalities are designed for desktop services.
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
Applications are designed with administrative desktop interfaces and highly portable web / HTML / dashboard reporting to accomidate key stakeholders within the service delivery scope.
Accessibility standards
WCAG 2.1 A
Accessibility testing
Quality Assurance with each cumlative update and major GA release ensures that service functionality is maintained for supported web browsers and operating systems.
API
Yes
What users can and can't do using the API
The Netwrix Auditor Integration API provides access to audit data collected by Netwrix Auditor through REST API endpoints. According to the RESTful model, each operation is associated with a URL
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
  • Other
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Clients and partners may customize policies, reporting options and platform functionality via administrative user interfaces and through scripting languages such as TSQL, PowerShell, C# and .Net

Scaling

Independence of resources
Standard deployment methodologies include a traditional on premise deployment with in the client provided infrastructure or in a client provided IaaS cloud service.

Analytics

Service usage metrics
Yes
Metrics types
Services deliver state in time comparison for KPI reporting and live activity trending for forensic / incident reponse
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Netwrix

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Clients may export HTML reports (where applicable), extract middle teir data from Postgre, SQL or other appplicable middleware components.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Availability is subject to System requirements
Approach to resilience
Designed and built to meet current requirements
Outage reporting
In Built Error messaging and logging

Identity and authentication

User authentication needed
Yes
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
All Netwrix solutions are authorized and authenticated via client provided Active Directory constructs and governance. Applications employ strict role bases access controls and seperation of duties are emforced by client provided constructs. No supplier resourcing will have 'onboarded' or direct access to the service.
Access restriction testing frequency
At least once a year
Management access authentication
Other
Description of management access authentication
All Netwrix solutions are authorized and authenticated via client provided Active Directory constructs and governance.

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
Information security policies and processes
N/a

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Our R&D wide security policies to protect the integrity of our software include:
1. Access to code repositories and development infrastructure is granted only to individuals with a legitimate business need.
2. Software developers are restricted, through technical mechanisms, from committing source code directly to the authoritative branches of the source control repository.
3. Before code is merged from a developer’s branch into an authoritative branch, it is subject to code review and approval from at least one peer.
.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Netwrix IT and CIO teams collaborate to manage Netwrix internal network, server, and desktop environments to ensure that Netwrix resources are available and sustainable for service delivery.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Netwrix utilizes its cutting edge security technologies in conjuction with Microsoft end point management to ensure that all layers of the Netwrix internal IT ecosystem is continously monitored.
Incident management type
Supplier-defined controls
Incident management approach
Netwrix is developing new internal incident response plans that address the full scope of its current group of companies. In the interim, any suspected incidents are brought to the attention of the Chief Security Officer, Director of IT, and Director of Legal for investigation. Collectively, the Security, IT, and Legal teams review all suspected incidents and respond accordingly. In the event of a confirmed incident, the executive leadership team would be briefed and any effected entity or individual would be notified as soon as practicable or as required by law, as applicable.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

We take our environmental management and the impact we have on the environment very seriously. We have environmental policies in place and hold the ISO14001 accreditation. Our environmental assessments are conducted annually by an external Lead ESOS Assessor; they are signed-off by the board and compliance reported to the regulator (the Environment Agency). Our environmental policy is published on our website at https://www.bytes.co.uk/company/sustainability/environmental.
Bytes achieved carbon net zero in March 2022 through approved carbon offsetting schemes. We are always seeking to reduce our impact on the environment. We aim to minimise waste, reduce pollutants and use renewable materials. Our offices have recycling facilities for cans, plastic and paper. We aim to reduce our office printing to zero within the next few years.
An Environmental Steering Committee has been established to coordinate environmental activities and drive change.
To drastically reduce our emissions, we have switched to renewable energy. Our Head Office has reached our first milestone of using a specialist 100% renewable electricity provider. We are also exploring options to install solar panels on our Headquarters building.
Other environmental initiatives include installing electric vehicle charging points and encouraging staff to commute to work without the car (setting up a car share network and installing secure cycle parking).
We produce a SECR (Streamlined Energy and Carbon Reporting) report that details the companies energy consumption and carbon emissions. This report is produced annually by an independent assessor.
This report provides details of our emissions in Scope 1, 2 and 3 categories. It details the activities previously taken to reduce emissions and also recommendations for further improvements.
For scope 1,2 and 3 emissions we aim to reduce these by 50% by 2025-2026 from our 2021 baseline.
We aim to be Net Zero by 2040, covering our own operational emissions.

Pricing

Price
£4.25 a user a month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Netwrix provide free 'Proof of Concept' trials of our combined suite of softwares.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.