Datavid Limited
QA Managed Service
Datavid's Quality Assurance service leverages range of tools, techniques, process and skills in a most cost effective way to provide the highest quality cloud based testing services to clients. We have expert QA engineers who will provide best-in-class services to customers right from planning, implementation to Go-Live.
Features
- Highly Experienced Automation Experts
- Wide coverage including nonfunctional and functional testing
- Functional, automation, performance, regression and accessibility testing
- Test Design Automation
- Expertise in open source and proprietary tools
- QA embedded in the Agile process
- Automation as a service
- Performance testing/optimisation as a service
- Automation Framework to test any web app
Benefits
- Reduce business cost and risk
- QA involved early on in the development life-cycle
- Increased speed for service delivery
- Integrated automation solutions
- Independent Test Validation
- Access to highly skilled technical resources
Pricing
£299 to £950 a person a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Balvinder.dang@datavid.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 9 5 7 3 2 2 8 4 8 0 5 4 5 1
Contact
Datavid Limited
Balvinder Dang
Telephone: +44(0) 203 488 5494
Email: Balvinder.dang@datavid.com
Planning
- Planning service
- Yes
- How the planning service works
- We prefer to introduce QA to our customers team's early on in the development life cycle, involving them at every key stage to make sure that the project is progressing as expected. We have significant experience in delivering using agile or waterfall methodologies and are able to adapt our approach to suit the customers needs. We provide small, highly skilled multi-disciplined delivery teams, and build quality into the process from the outset. This enables our delivery teams to be focussed and deliver quality products to shorter time scales. We have a team of highly skilled QA engineers who can provide expertise in all disciplines i.e. software development, UX, user research, technical & security architecture and business change.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We have a dedicated team for capturing best practices and sharing knowledge for Test Automation, Performance, Usability and Accessibility testing, Mobile Testing, Test Data Management, Test Environment Management, QA/Testing Training, Process and Compliance, and believe in training customer's engineers and develop Centre of Excellence at our customers IT function.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We follow cloud-based delivery approach, this has tremendous benefits like: faster time to market for changes and updates; reduced development costs; reduced hosting costs. We have expertise in migrating to the Cloud, and have implement Cloud First Strategy and successfully planned and migrated our customers to cloud. We help our clients to assess if a Cloud-based architecture is right for them. We have experience with several platforms that can be used for Cloud delivery, and will support our clients in the selection of the most appropriate tools for the task. We can assist with implementing and continuous integration and deployment culture to support the Cloud-based platform.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Quality assurance and performance testing is core to our services. Our teams use latest greenfield technology and tools on the cloud like Browserstack to provide cross browser testing, Our QA engineers are experts in mobile, web based API and back end testing solutions, using cloud based or traditional tools, they follow industry best practice and processes to ensure high standards of quality in every customer product. We design highly available, resilient services and perform extensive testing to ensure each component fails over gracefully.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- How the support service works
-
We have Automation QA Framework our team has developed which can be deployed to your environment to test any HTML based web application.
We can host it in GOV PAAS cloud or AWS Cloud or in house.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
2 hours during weekdays
4 hours during weekends - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support accessibility standard
- WCAG 2.1 AA or EN 301 549
- Web chat accessibility testing
- None
- Support levels
- Support available from Monday to Friday, 9 am to 5 pm. Support provided using phone and email channels. Onsite support provided as required by the customer. The level of support required by the customer will vary based on the nature of the engagement.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Intercert INC
- ISO/IEC 27001 accreditation date
- 01/09/2023
- What the ISO/IEC 27001 doesn’t cover
- NA
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Equal opportunity
- Wellbeing
Equal opportunity
Datavid's Equal Opportunities Policy adheres to the Equalities Act 2010, emphasizing diversity in recruitment and offering equal pay across similar grades. Recruitment strategies prioritize expertise and diversity, utilizing skills-based assessments and non-discriminatory language in job advertisements that are available in accessible formats. Notably, 60% of UK full-time equivalents (FTEs) are from under-represented groups. Recruitment panels include women and individuals with protected characteristics, and use structured interviews to ensure fairness. Additionally, 13% of UK FTEs are apprentices, highlighting our commitment to training new talent.
Retention is strong, attributed to engaging work, continuous skill development, rotational engagements, added responsibilities, and social events. Flexible and remote working options are standard from day one, accommodating diverse employee needs.
Training is conducted virtually, with accessible facilities and documentation. Employees have opportunities for public skills training with reimbursable fees. Professional growth is supported through mentoring, with 10% of UK FTEs currently enrolled in training courses.
Datavid proposes a comprehensive approach to monitoring, measuring, and reporting on Diversity, Equality, and Inclusion (DEI). This involves conducting a requirements survey with the Authority to align our policies with DLUHC requirements. Any identified gaps will be integrated into our systems within 90 days of contract signing, ensuring efficiency by maintaining a unified process for DEI monitoring.
Metrics from recruitment and professional development are crucial for managing compliance with DEI policies and for informing future recruitment strategies. These metrics are reviewed quarterly by the Core Management team and are also utilized in one-on-one staff reviews.
Data is currently managed through spreadsheets by location managers, who report these metrics to the enterprise level. These metrics are discussed in weekly meetings with the CEO and quarterly at the Core Management Meetings. Transparency in feedback and improvements is maintained through presentations at monthly All Hands meetings and an open email suggestion box for improvements.Wellbeing
Datavid recognizes its personnel as its primary internal asset and has seamlessly integrated Health and Wellbeing into its core management practices. The company is in the process of adopting the 6 Standards of Mental Health at Work, extending these to include physical wellbeing discussions i.e. Standard-1: Program - The Core Management Team regularly discusses staff recruitment, development, and wellbeing weekly, directly managing about 40% of consultants. Other project-leaders report to the CEO weekly, with any health-related feedback either addressed immediately by project-leaders or escalated. Recruitment and promotion processes consistently emphasize diversity, disability, and inclusivity. Standard-2: Work Design and Organizational Culture - Agile methodologies are standard across all projects, ensuring clarity on deliverables and deadlines through daily stand-ups and biweekly sprint meetings. A supportive team culture is fostered, with resources like a Technical Slack Channel available for additional support. Flexible working-conditions, including work-from-home options, help staff manage work-life balance, and monthly All-Hands meetings align employee efforts with corporate objectives. Standard-3: Promote Open Culture - Regular one-to-one meetings with senior managers ensure that all employees have a platform to discuss work-life issues openly. Standard-4: Mental Health Literacy - By the end of June 2023, training for managers on handling workplace mental health will be introduced, equipping them with necessary tools and techniques. Standard-5: Use of HSE Management Standards Indicator Tool - This tool is actively used within sprint and project teams to identify and address any assistance needs promptly, with actions taken including workload adjustments, emergency leave, or the provision of a mentor. Standard-6: Internal Escalation and Reporting - A robust system for monitoring, acting on, and reporting health issues is in place, with all concerns reviewed during the Core Management Meetings. Through these standards, Datavid is committed to maintaining an environment that supports the mental and physical health of its workforce.
Pricing
- Price
- £299 to £950 a person a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Balvinder.dang@datavid.com.
Tell them what format you need. It will help if you say what assistive technology you use.