PROPEL TECH LTD

Cloud Heath Check

We will perform a health check on your cloud environment and operations to realise opportunities in performance, spend, agility, security, and maintenance.

Features

• Cloud Strategy
• Cloud Migration
• Cloud Architecture
• Cloud Operations

Benefits

• Recommendations for cloud adoption
• Lift-and-shift migration strategies
• Cloud Infra Management
• Cloud Architecture strategy
• Design and build the cloud infrastructure
• Optimise costs and streamline operational processes

£100 a unit an hour

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@propeltech.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

995736643507567

Contact

Wil Jones
01727 537627
sales@propeltech.co.uk

Planning

• Planning service: Yes
• How the planning service works: We work closely with you to understand your current position and define business challenges and objectives for cloud adoption. Following this we will assess the suitability of the systems and applications to be migrated to the cloud, taking connectivity and integration needs into consideration. Based on our findings we will make recommendations for cloud adoption. This may involve modernising or rebuilding applications so they can perform optimally in the cloud.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Cloud migrations can take many different forms. We have experience in lift-and-shift migration strategies, and migrations to cloud-native services. We can advise or completely manage the transition for both on-premise to cloud and cloud to cloud migrations without business interruption.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: As an independent software testing company, we work in partnership with you, taking a collaborative approach to achieve the best results with speed and efficiency, to optimise the quality, performance and security of your business software. Our multi-disciplined test team provide testing consulting, QA and testing services based on your business goals and requirements. We define and implement quality assurance testing strategies, using our experience in automated testing services and manual testing techniques, load testing, performance testing, and usability testing to deliver business value.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our cloud consultants can look after the complete cloud environment ensuring the basics, such as continuity planning, are in place whilst optimising the current architecture for cost and performance. Whether it's advice on cloud strategy and architecture, a review and optimisation of the current cloud solution or ongoing proactive maintenance to ensure the business critical systems keep running securly, we can help.; ; We currently support AWS and Azure.

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our standard SLA is 2 hours during working hours. We do provide a premium service for out of hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Basic web chat.
• Web chat accessibility testing: N/A
• Support levels: Each support package is tailored to our clients needs.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 03/04/2023
• What the ISO/IEC 27001 doesn’t cover: Our scope is as written on our certificate “Provision of software development, designing innovative bespoke software services consultancy, application maintenance services worldwide”. ; ; Everything else is outside of the scope and not covered.; ; We also have 27001:2017 and working towards 27001:2022.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  We can carbon offset cloud software to combat climate change.

Pricing

• Price: £100 a unit an hour
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@propeltech.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.