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FMIS Ltd

FMIS Fixed Asset Management

Fixed Asset Management Software for public sector bodies to ensure compliance with UK GAAP and all other major accounting standards. FMIS provides Asset Tracking, Accounting and Maintenance with UK based hosting and support. The software is well suited to NHS, Local & Central Government as well as Non-Profit organisations.

Features

  • Automated depreciation calculations
  • IFRS 16 compliant lease accounting
  • UK based hosting and support
  • Compliant with IFRS, SORP, CIPFA and HM Treasury guidelines
  • Comprehensive reporting suite
  • Integrated barcode/RFID tracking
  • Equipment maintenance schedules and work orders

Benefits

  • Save time, simplify year-end and close down periods faster
  • Automatically depreciate property, plant and equipment
  • Calculate and forecast asset depreciation for large volumes quickly
  • Extensive reporting and search facilities for assets and equipment
  • Faster audits with integrated barcoding and RFID
  • track all asset events from purchase to disposal
  • Import/export data directly from spreadsheets to save time
  • Attach files such as photos, purchase orders or warranty documents
  • Reduce maintenance costs and equipment downtime
  • Set automated reminders for all maintenance tasks

Pricing

£500 a licence a year

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at johnderobeck@fmis.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

9 9 6 8 7 2 3 2 6 2 3 3 0 5 6

Contact

FMIS Ltd John de Robeck
Telephone: +44 (0) 1223 773003
Email: johnderobeck@fmis.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
The FMIS desktop application can be accessed through any browser and the mobile application is available for Android and iOS. For private cloud implementations, the client may be required to handle server configuration and backups.
System requirements
  • Desktop application requires browser with appropriate network access
  • Mobile application is available for iOS or Android

User support

Email or online ticketing support
Email or online ticketing
Support response times
FMIS operates a priority-driven support model with high priority tickets receiving a response within a maximum target of 1 hour. FMIS Standard Support Hours are 9 am to 5 pm UK time Excluding public holidays and December 24th – January 1st.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
FMIS offers comprehensive UK-based support for all our solutions. Support is provided for all trained users and covers implementation, training, technical and functional support tickets. Tickets can be raised via email, web or phone and the number of tickets is not capped.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
FMNIS provides end-to-end implementation support from requirements workshops to installation, configuration, training, data imports, UAT and post-implementation support.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
FMIS allows users to export most data at any stage without the need for FMIS support. For end-of-contract data exports, FMIS is able to provide support for any background data not available through the system import/export tools.
End-of-contract process
FMIS does not charge any termination fees for completed contracts as standard. Clients may elect to extend their contract on an annual renewal basis after the initial term.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The FMIS Mobile Asset Manager Application is available for Android and iOS devices through the relevant stores.
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
Yes
Description of customisation
FMIS provides extensive user-driven configuration options without the need for development. For clients that require additional enhancements, FMIS offers bespoke feature development and a client-driven development roadmap.

Scaling

Independence of resources
For public cloud clients, FMIS provides each client with a separate database instance. FMIS Cloud hosting is UK-based and deploys real-time load monitoring and management with offsite server replication and backups.

Analytics

Service usage metrics
Yes
Metrics types
FMIS allows authorised administrators to view a full user audit history including access history and actions.
Reporting types
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
FMIS offers a full suite of import and export tools within the system to allow clients to export data to Excel or PDF. Where automated interfaces are available, data may be exported directly to an integrated application.
Data export formats
  • CSV
  • Other
Other data export formats
  • XLSX
  • PDF
Data import formats
  • CSV
  • Other
Other data import formats
XLSX

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
FMIS guarantees a minimum of 99.5% uptime for FMIS Cloud Hosted solutions.
Approach to resilience
FMIS Cloud hosting includes:
- Redundant dual-path power distribution and switching
- Resilient uninterruptable power supplies
- Dual auxiliary power generators
- Redundant air handling and conditioning systems
- An external plant area accommodates energy-efficient dry-air coolers and two auxiliary diesel generators.
Outage reporting
FMIS will notify clients directly when a system outage is identified either via email or phone.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels
Access to and acceptable use of all FMIS and client information assets is controlled under the FMIS Access Control Policy contained within the FMIS information security Management System (ISMS).
Access restriction testing frequency
At least once a year
Management access authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
  • Other
Description of management access authentication
Management access to any FMIS Cloud server environment is restricted by user profile, IP address, server certification and username and password.

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QMS International (ASCB Accredited)
ISO/IEC 27001 accreditation date
10/09/2019
What the ISO/IEC 27001 doesn’t cover
The statement of applicability covers all areas under ISO 27001 with controls in place from A5 to A18:
Area Number of ISO/IEC 27001 (Controls)
A.5 Information security policies 2
A.6 Organization of information security 7
A.7 Human resources security 6
A.8 Asset management 10
A.9 Access control 14
A.10 Cryptography 2
A.11 Physical and environmental security 15
A.12 Operations security 14
A.13 Communications security 7
A.14 System acquisition, development and maintenance 13
A.15 Supplier relationships 5
A.16 Information security incident management 7
A.17 Information security aspects of business continuity management 4
A.18 Compliance 8
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards
Cyber Essentials
Information security policies and processes
FMIS maintains the following Information Security Policies amongst others in line with ISO 27001 requirements:
• Access Control Policy
• Anti-Piracy Policy
• Backup Policy
• Clear Desk Policy
• Cloud Computing Policy
• Complaints Policy
• Cryptographic Controls Policy
• Data Protection Policy
• E-mail & Internet Acceptable Usage Policy
• Hiring Policy
• Information Classification Policy
• Information Exchange Policy
• Laptop Policy
• Leaving Policy
• Network Systems Monitoring Policy
• Password Policy
• Remote Access and Mobile Computing Policy
• Retention of Records Procedure
• Secure Development Policy
• Security Incident Reporting Policy
• Social Networking Policy
• Teleworker Risk Assessment (replaced by Remote Access Request Form)
• USB Memory Sticks Usage Policy
• Virus Protection Policy
• Whistleblowing Policy

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All FMIS projects and changes are managed in line with the FMIS Change Management Policy and ISO 27001 requirements. FMIS works with our clients to ensure that all necessary security checks and assurances are provided.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
FMIS actively monitors new and known threats using a combination of industry resources, scans and penetration testing. All high-risk patches are applied as soon as available and at least monthly.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
FMIS Cloud Hosting Partners, proactively monitor all applicable network and hardware performance and availability to ensure early visibility of any issues that may affect network performance.
Incident management type
Supplier-defined controls
Incident management approach
Incidents, breaches and near misses are recorded, notified and managed in line with the FMIS Information Security Management System (ISMS) and specifically the FMIS Security Incident Reporting Policy in line with ISO 27001, GDPR and ICO requirements.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

FMIS actively supports initiatives to reduce the company's carbon footprint and that of our clients through a range of initiatives including a digital-first work environment, remote working and environmentally friendyr vendor selection.
Covid-19 recovery

Covid-19 recovery

FMIS is committed to keeping our community, clients and staff safe. We understand that many of our clients are providing essential services or products and all are working in a very challenging time. We are working hard to ensure that we can continue to provide the support that all our users need.
Ongoing support
In response to Covid-19 and in line with government and healthcare guidelines, FMIS has implemented a number of changes. These changes include remote working for all staff where possible and may influence how we can best meet your needs.
Support is available as normal. We recommend contacting us via email at support@fmis.co.uk as this will enable us to respond more quickly to your request where staff are working remotely.
On-site meetings – All FMIS meetings are conducted electronically wherever possible.
Opening hours – FMIS remains open from 09:00 to 17:00 UK time.
FMIS will continue to monitor the situation closely and will update our policies in line with government advice as this is updated.
Tackling economic inequality

Tackling economic inequality

FMIS has a zero-tolerance approach to modern slavery and human trafficking and are committed to acting ethically and with integrity in all activities and business relationships and we expect our supply chain, contractors, employees and all other business partners to commit to the same, including implementing and enforcing effective systems and controls to prevent and detect modern slavery.
Equal opportunity

Equal opportunity

FMIS is committed to equal employment opportunity and employs all qualified persons without regard to race, colour, religion, national origin, sex, age, handicap, or any other classification.
Wellbeing

Wellbeing

FMIS is committed to providing a healthy working environment and improving the quality of working lives for all staff.

Pricing

Price
£500 a licence a year
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at johnderobeck@fmis.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.