ZELT LTD

HR Reporting and Analytics

Zelt’s HR Reporting & Analytics service provides reporting and analytics across workforce data. The service enables HR dashboards, headcount, absence and turnover reporting, configurable reports, and audit-ready exports, supporting improved workforce visibility, informed decision-making, and compliance through consistent, secure access to HR management information.

Features

• HR reporting and people analytics dashboards
• Workforce reporting across employees, roles and teams
• Headcount, turnover and absence reporting
• Single integrated database - insights across your whole business
• Configurable HR reports, templates and analytics
• HR audit reporting and records
• Data filtering and reporting views
• Reporting exports for audits and finance
• Secure access to HR reporting data
• Integration with Core HRIS

Benefits

• Improved visibility of workforce data
• Empower hiring, progression and management decisions with data insights
• Reduced manual reporting effort
• Consistent workforce reporting across organisation
• Improved compliance and audit readiness
• Better understanding of workforce trends with HR analytics
• Scalable HR reporting for growing organisations
• Integrated data across your whole business in one HR system
• Faster access to HR analytics and reporting
• Clear audit trail for HR reporting

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@zelt.app. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

997225703260036

Contact

Christopher Priebe
07378878181
sales@zelt.app

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Enterprise performance management

  Human capital management

  • Core Human Resources Applications
  • Talent Management Applications
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Our HR reporting and analytics is included as part of our Core package and is an extension of our Core HRIS service.
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: No
• System requirements: Modern, Standards-compliant Web Browser

User support

• Email or online ticketing support: Yes
• Support response times: Our ticketing support is initially triaged by an AI support system that responds instantly and resolves >60% of our queries. This is operational 24 hours a day, 7 days a week. Escalations to human support gets a response within an hour during office hours. Weekend and out-of-hours human support is available for urgent issues, particularly those that may affect service continuity or payroll timelines. Non-urgent queries raised outside business hours are acknowledged and triaged, with follow-up provided promptly at the next support window (9am - 6pm, Monday to Friday).
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Zelt evaluates its webchat experience using both automated accessibility tooling and manual testing with assistive technologies to ensure it meets WCAG 2.2 AA expectations. The chat interface is tested with screen readers such as VoiceOver and NVDA to confirm correct semantic structure, ARIA labelling and predictable focus movement as messages appear, are read aloud or are composed. Keyboard-only navigation is validated to ensure all chat actions - opening the widget, navigating messages, typing, sending and accessing help - can be completed without a mouse. Contrast, scaling and responsiveness are also reviewed to support users with visual or motor impairments, and identified issues feed into iterative improvements.
• Onsite support: Yes
• Support levels: Zelt provides a single, comprehensive support level designed to give all customers fast, expert assistance without requiring tiered upgrades. Email and online ticketing support are included in the standard subscription at no additional cost. Our AI assistance is available 24 hours a day, 7 days a week, with any escalations typically responded to within the hour or faster for urgent operational issues. Weekend and out-of-hours human support is also available for critical incidents to ensure service continuity.; ; Zelt does not charge for enhanced support tiers, and all customers receive access to the same knowledgeable product specialists. While a dedicated technical account manager or cloud support engineer is not assigned by default, Zelt’s support team provides direct technical guidance, configuration assistance and escalation management as needed.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: Zelt supports users with a managed onboarding experience designed to make adoption efficient and suited to each client's resources and timelines. Our managed onboarding includes a dedicated project manager from Zelt and regular steering committee calls to ensure everything remains on track. New customers receive clear implementation guidance, including configuration support, data import tools and step-by-step onboarding checklists built directly into the platform. Administrators have access to comprehensive online documentation covering setup, module configuration and best-practice workflows. Zelt also provides online training and enablement sessions to ensure teams understand how to configure modules, manage employees and automate processes effectively. In-product guidance, contextual tips and automated onboarding flows help end users get started quickly without relying on formal training. This combination of support, documentation and guided setup ensures organisations can go live smoothly and confidently in whatever way meets their needs.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Zelt allows customers to extract their data easily and securely at contract end. Administrators can export all core records - including employee data, documents, payroll information, time-off history and audit logs - directly from the platform using built-in export tools. ; ; Data extraction is completed through the desktop interface, where authorised administrators can access the full set of export tools. From the admin settings area, users can download employee data, documents, payroll records, time-off history and audit logs in structured, machine-readable formats suitable for migration.; ; Organisations can also use the API to retrieve data programmatically, maintaining full continuity with existing integrations. Exports respect the customer’s permissions and security controls, ensuring only authorised users can initiate them. This approach gives organisations complete control of their information and ensures a smooth transition when offboarding.
• End-of-contract process: At contract end, customers retain full control of their data and can export it through the desktop admin interface or via the API before access is closed. Zelt provides support during the offboarding period to ensure data extraction is completed smoothly, and customer environments are securely deprovisioned once the process is finished. All customer data is handled in line with strict security and privacy controls throughout termination.; ; Zelt does not charge additional fees for standard offboarding support. Administrators can export all data directly through the desktop interface or via the API at no extra cost, and Zelt provides guidance during the offboarding period to ensure a smooth and secure transition. ; ; Any specialised professional services requested beyond the standard process would be optional and separately scoped, but routine offboarding and data extraction are included in the contract.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • ChromeOS
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The mobile app is designed for fast, high-frequency employee and manager tasks, not full administration. Mobile supports actions such as viewing payslips, submitting and approving leave, completing onboarding tasks, reviewing requests and receiving notifications.; ; The full administrative environment - including configuration, advanced reporting, analytics, bulk actions, IT provisioning and detailed HR management - is available on desktop, where the larger interface supports more complex workflows. All data and permissions remain consistent across both, so admins can still review and act on key items via mobile, while relying on desktop for comprehensive management.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Users interface with our service through either the desktop or mobile app. The desktop interface delivers the full administrative environment, giving HR, finance and IT teams access to configuration, reporting, analytics, policy management and provisioning tools. It is optimised for complex workflows that benefit from a larger screen. The mobile interface is streamlined for quick employee and manager tasks such as viewing payslips, submitting or approving leave, completing onboarding steps and receiving notifications. Both use the same secure platform and permissions, ensuring a consistent experience tailored to each device. Both interfaces are built with accessibility as part of our design.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Zelt incorporates accessibility reviews into its design and QA cycles and validates the interface using both automated and manual testing with assistive technologies. Screens, workflows and interactive components are tested with screen readers such as VoiceOver and NVDA, ensuring correct semantic structure, ARIA attributes and predictable focus behaviour. Keyboard-only navigation is routinely evaluated to confirm all actions can be completed without a mouse. Contrast, scaling and responsive behaviour are checked to support users with visual or motor impairments. Feedback from users with assistive technologies informs iterative improvements, helping maintain alignment with WCAG 2.2 AA expectations across mobile and desktop.
• API: Yes
• What users can and can't do using the API: Zelt’s API enables customers to extend and automate core HR and IT workflows while maintaining strict control over what can be configured programmatically. Users can set up the service by creating and updating employee records, assigning roles, triggering onboarding tasks and connecting external systems through authenticated API calls. They can also make ongoing changes such as updating personal or employment data, managing time-off balances, syncing identity attributes and initiating provisioning actions where applicable.; ; The API respects the same permission model as the platform, so callers can only access or modify data they are authorised to handle. Certain complex configurations - such as advanced automation rules, custom permissions, payroll settings or deep system-wide preferences - are intentionally managed through the admin interface to preserve data integrity and reduce operational risk. The API is designed for high-confidence integrations, offering structured endpoints for predictable, secure interactions while preventing changes that could compromise organisational configuration.; ; API documentation is available for developers integrating with our platform also.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Zelt is designed to be highly configurable out of the box, allowing organisations to tailor the platform to their unique processes without requiring bespoke development or any additional fees. Zelt also offers the opportunity to collaborate on custom features and product development where unique tailoring is required for its customers.; ; What can be customised includes organisational structures (entities, departments, sites, roles and levels), employee profile fields and custom sections, approval workflows, absence and attendance policies, onboarding and offboarding workflows, permission groups, notifications, document templates, reporting views, branding elements, language translations, and integrations via Zelt’s public API. These configuration options allow Zelt to adapt to different operating models, policies and internal processes.; ; How users can customise is entirely no-code. Configuration is completed directly within the admin interface using guided settings, rules and workflows, with changes applied immediately and governed by permissions and audit trails. Where requirements fall outside standard configuration, Zelt can deliver bespoke custom features or integrations as a scoped engagement at additional cost.; ; Who can customise is controlled through granular permission groups. Typically, company admins or delegated HR, IT or finance administrators manage configuration, ensuring flexibility while maintaining governance, security and consistency across the organisation.

Scaling

• Independence of resources: Zelt ensures users are not impacted by demand from other customers by running the platform on a fully cloud-native, autoscaling infrastructure. Each customer operates within a logically isolated environment, and workloads are distributed across scalable resources that expand automatically during periods of high usage. Core services are containerised and orchestrated to balance load evenly, preventing individual tenants from consuming disproportionate capacity.; ; Performance monitoring runs continuously, with automated failover and redundancy protecting against bottlenecks or contention. This architecture guarantees consistent response times and service reliability, regardless of how other organisations are using the platform.

Analytics

• Service usage metrics: Yes
• Metrics types: Zelt provides in-app visibility of key usage metrics for administrators, allowing them to monitor activity across modules without needing to request data. Admins can view information such as onboarding progress, task completion, time-off trends, payroll runs, provisioning actions and general engagement with core workflows. These insights are available directly in the desktop interface, giving teams immediate oversight of how the service is being used. Additional or bespoke reporting can also be provided on request if organisations require deeper analytics beyond the standard metrics.
• Reporting types:
  • API access
  • Real-time dashboards
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Zelt provides a clear, secure data-export approach so organisations can retrieve all information whenever needed, including at offboarding. Authorised administrators export data through the desktop interface, where structured downloads are available for employee records, documents, payroll data, time-off history and audit logs. Exports are delivered in open, machine-readable formats suitable for migration to other systems.; ; Users can also export data programmatically via the API, enabling automated retrieval or integration with external storage and reporting tools. All exports follow the same permission model and security controls used across the platform, ensuring only authorised users can access or handle sensitive information.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • JSON
• Data import formats:
  • CSV
  • Other
• Other data import formats: JSON

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Zelt guarantees high availability through a resilient, cloud-native architecture designed to deliver a consistent and reliable service. The platform operates with an availability commitment of 99.9% uptime, supported by automated scaling, multi–data-centre redundancy and continuous monitoring to prevent or mitigate service disruption. Core services run in isolated, fault-tolerant environments, ensuring that failures in one component do not affect overall platform performance.; ; If availability falls below the guaranteed level, customers are eligible for service credits in line with Zelt’s SLA, which compensates for periods of downtime and ensures contractual accountability. Credits are applied to future invoices, reducing subscription costs proportionately.; ; This combination of engineered resilience, proactive monitoring and formal SLA-backed commitments ensures customers can rely on Zelt for uninterrupted HR, IT and payroll operations.
• Approach to resilience: Zelt is designed for resilience across its application, infrastructure and data layers. The platform runs on a cloud-native architecture with automated scaling, container orchestration and service isolation so individual component issues do not affect overall performance. Continuous monitoring, automated failover and health checks ensure that services recover quickly and maintain stable operation under load or during maintenance events.; ; Zelt’s datacentre setup is highly resilient, operating across multiple UK data centres with redundancy built into power, networking and cooling systems. Data is replicated within the region to protect against localised failures, and backups are stored in separate availability zones to support rapid disaster recovery. Physical facilities are managed by a certified cloud provider with controls aligned to recognised standards such as CSA CCM and ISO/IEC 27001, ensuring strong asset protection and environmental resilience.; ; More detailed information on datacentre architecture and resilience controls is available on request under NDA.
• Outage reporting: Zelt reports outages transparently so administrators are kept fully informed. A public status dashboard provides real-time visibility of service health across all major components, including incident updates and historical availability. During any disruption, Zelt publishes timely notices and progress updates on this dashboard until full resolution.; ; Email alerts are issued to administrators when incidents are identified, ensuring customers are aware even if they are not actively monitoring the dashboard. For organisations that integrate operational monitoring, outage information can also be accessed programmatically through Zelt’s API, allowing teams to surface status within their own tooling.; ; This multi-channel approach ensures customers receive clear, prompt communication whenever service availability is affected.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Zelt restricts access to management interfaces and support channels through strict role-based permissions and least-privilege controls. Only authorised administrators can access the management console, and their actions are protected by authentication, MFA and audit logging. Privileged access to production systems is limited to a small, vetted team and granted only through secure, time-bound methods. Support channels also enforce identity verification, ensuring sensitive information is shared only with confirmed administrators. All interactions are logged, monitored and periodically reviewed, preventing unauthorised access and ensuring operational accountability.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: Zelt follows a comprehensive set of information security policies designed to ensure strong governance, operational discipline and continuous protection of customer data. Policies cover access control, data protection, secure development, vulnerability management, incident response, change management, business continuity, supplier assurance and employee security responsibilities. These policies define how data is handled, who can access it, and the controls required to maintain confidentiality, integrity and availability across all environments.; ; Security governance is overseen by senior leadership, with defined reporting lines for risk, compliance and incident management. Policy adherence is enforced through mandatory employee training, role-based access controls, logging and audit reviews, and automated monitoring to detect deviations. Regular assessments, including external penetration testing and internal audits, validate ongoing compliance.; ; Zelt’s policies are embedded into daily operations and the secure development lifecycle, ensuring security requirements are consistently applied, tracked and reviewed as part of routine engineering, support and administrative processes.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Zelt applies a controlled configuration and change-management process that tracks every service component through version control, ensuring full traceability from creation to retirement. All changes undergo structured assessment, including requirements review, security and impact analysis, code review, automated testing and manual QA. High-risk updates receive additional scrutiny from senior engineers and dedicated security evaluation. Deployments use automated pipelines that enforce consistency, validate artefacts and provide rollback capability, with promotion restricted to authorised personnel under least-privilege access. Continuous monitoring and audit logging verify that configurations remain compliant. This approach ensures each change is secure and operationally stable.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Zelt follows a structured vulnerability-management process aligned with recognised industry standards through its ISO/IEC 27001–certified cloud infrastructure. Vulnerabilities are identified through continuous scanning of code, containers and infrastructure, supported by dependency monitoring and automated alerting. Findings are triaged based on severity, exploitability and potential business impact, with critical issues addressed promptly through our secure development and change-management processes.; ; External CREST-approved penetration testing supplements internal scanning to validate controls and uncover complex issues. Remediation actions are tracked to completion, and recurring reviews ensure fixes remain effective. This approach ensures Zelt’s vulnerability management aligns with the government’s Operational Security principles.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Zelt’s protective monitoring processes align with recognised industry standards through its ISO/IEC 27001–certified cloud infrastructure, supporting the government’s Operational Security principle. Monitoring covers application, API and infrastructure layers, with continuous logging of authentication events, configuration changes, administrative actions and system behaviour. Automated alerts detect anomalies, misuse, or indicators of compromise, and logs are retained securely for investigation and audit.; ; Events are correlated to identify patterns or emerging risks, and the security team reviews alerts and escalations according to defined incident-response procedures. External penetration testing complements monitoring to ensure effectiveness. This approach provides strong, standards-aligned oversight of the entire service.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Zelt follows a predefined incident-management process covering detection, triage, response and recovery. Common scenarios such as authentication issues, service degradation, data-access anomalies and infrastructure alerts have established runbooks to ensure rapid, consistent handling. Users can report incidents through the support portal or email, where cases are logged, prioritised and escalated based on impact and severity. During an incident, Zelt provides timely updates via direct communication and the public status dashboard. After resolution, administrators receive an incident report outlining impact, root cause, actions taken and preventive measures, ensuring transparency and continuous improvement.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Yes. Zelt provides free trials so organisations can explore the platform, configure modules and validate workflows before committing. The trial gives access to core features in a secure, isolated environment, allowing teams to assess how Zelt fits their HR and IT needs without cost or obligation.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 10%
• Between £250,000 and £500,000: 20%
• Between £500,001 and £1,000,000: 30%
• Between £1,000,001 and £2,500,000: 40%
• Between £2,500,001 and £5,000,000: 50%
• Over £5,000,001: 50%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: Wednesday 1 February 2023
• What the ISO/IEC 27001 doesn’t cover: Zelt LTD has been assessed and certified as meeting the requirements of ISO/IEC 27001:2022 for the provision of software services encompassing a SAAS platform to manage HR, Payroll and IT for businesses within the UK.; ; Further clarifications regarding the scope of this certificate and the applicability of requirements may be obtained by consulting the certifier.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: E81b48a3-aceb-4b06-b044-8abaa469b636
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@zelt.app. Tell them what format you need. It will help if you say what assistive technology you use.