TMI SYSTEMS LIMITED

Verto

Verto provides complete visibility and control across Projects, Programmes and Portfolios, fully integrated with Microsoft Teams and M365. From planning and approvals to delivery and reporting, everything runs in one secure platform. Built on 17 years of public sector partnership, Verto is trusted by 100+ organisations to deliver large-scale transformation.

Features

• Portfolio, Programme and Project Management
• MS Teams and M365 integration
• Governance, Risk and Compliance (GRC)
• Dashboards and Reporting
• PMO management
• Resource management and Timesheeting
• Finance, Benefit, RAID management
• Tasks and Milestones (Gantt / Scheduling / Planning)
• Work collaboration, Kanban Boards and File Sharing
• Embedded AI

Benefits

• Significant cost and time saving
• Control and governance
• Real time management information
• real-time, Automated, configurable dashboards and reports
• Single Source of Truth
• Use AI and Co-Pilot to create Structure from Unstructured Data
• Links project outputs to performance outcomes
• Combines work collaboration with project management
• Supports mobile, and Hybrid working
• Browser and MS Teams access with single sign on (SSO)

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@vertocloud.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

998027695669585

Contact

Pete Cox
020 4526 5925
sales@vertocloud.co.uk

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Project and portfolio management
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: None
• System requirements:
  • Browsers: Vendor Supported Versions of Edge, Chrome & Safari
  • MS Teams: Vendor Supported Releases

User support

• Email or online ticketing support: Yes
• Support response times: Monday to Friday 8:30am to 5:30pm
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: All Customers get the same level of support, regardless of size. Support includes our online knowledge hub and direct access to system experts via the system and email.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Online training using MS Teams and a comprehensive online knowledge hub are all provided to help users start using the service.; ; There are also options for elements such as maturity assessments, goal setting exercises and change management support.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats:
  • Word
  • Excel
• End-of-contract data extraction: A full database backup which will contain ALL user data will be supplied at the the end of contract.
• End-of-contract process: A full Database backup of the customers data will be made available for secure download.; All data will be removed from our servers.
• Documentation accessibility standard: EN 301 549

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The product is accessible using Teams on mobile devices or via mobile browsers, the user experience matches that of the desktop service.
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: An Open Data (OData) API allows you to access Verto data to facilitate the connection from 3rd party systems, In addition this interface can be used to extract real time data for reporting purposes into3rd party tools that support Data. Some limited data can be uploaded using the API.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Users with the correct level of privileges can customise almost all elements of the system. These include but are not limited to:; Dashboards; Forms; Field Names; Approvals; Governance Reports; Workflow; Notifications; Colours; Customer Specific Help

Scaling

• Independence of resources: All customers have their own database providing independent resource for their data. The web tier platform auto scales based on end user demand using a fully scalable public cloud infrastructure.

Analytics

• Service usage metrics: Yes
• Metrics types: We can provide metrics such as showing number of:; logins attempts; successful logins; unsuccessful logins; In all cases the IP address, browser type and device type is also stored.
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Users can export their data in a number of ways, directly from any data tables displayed on screen, by using a tool that can connect to our OData API interface or by using our reporting engine. All reports can be exported in Word, Powerpoint, Excel, CSV & XML. This allows us to provide a report that can be run many times with differing parameters to facilitate extracts of data.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Word
  • Excel
  • PDF
  • PowerPoint
  • XML
  • OData (Open API)
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • MS Project
  • XLS
  • XML
  • API Feeds from 3rd Party Systems

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: System availability is 99.99% during core business hours (08:30 a.m. - 5:30 p.m. Monday to Friday). Help Desk operational – 08:30 a.m. – 5:30 p.m. Monday – Friday; ; Faults/Issues can be reported via email or phone. All calls or emails that cannot be immediately resolved are logged in to our service desk system which allocates a unique reference and records the customer and individual raising the fault in addition to the description of the fault, etc.; ; Faults (System Unavailable) are given the highest priority and are aimed to be fixed within 60 minutes where possible.; Full details are provided within the enclosed SLA
• Approach to resilience: The services hosted in fully resilient public cloud infrastructure.; More detailed Information is available on request.
• Outage reporting: Email alerts to Administrative Users. These users are typically the Admin contacts for each of our customers.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces is restricted to authorised staff who MUST access the platform using a VPN connection. No generic accounts are used for management or support tasks and all activities are logged.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: As an ISO27001 certified organisation we maintain an Information Security Management System (ISMS) which details all of our processes. We are audited for compliance against our ISMS by the BSI on an annual basis.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Source control is used to manage both the code and the basic application configuration of all customers.; ; Any changes to LIVE services (software or server configuration) must go through our change control process which includes a Change Assessment Board. All changes must be documented and approved by the board prior to entering production.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We use automated tools to constantly assess our platform for vulnerabilities. Our Teams are alerted as soon as any vulnerability are found. These tools include scanning for zero day vulnerabilities and our platform is scanned as soon as any new threats are identified automatically.; ; In addition we have automated tools that highlight vulnerabilities in our source code at the point of execution which we use in test/dev environments.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: We use a Security Information and Event Management (SIEM) tool that alerts immediately when suspicious behaviour is identified on our platform.; ; In addition we use tools provided by our Cloud Infrastructure hosting provider.; ; Incidents of this type are treated as P1 by our helpdesk.
• Incident management type: Supplier-defined controls
• Incident management approach: We have a prescribed incident management process that covers all common incident type raised by our customers and is clearly defined as part of our ISO27001 Information Security Management System.; ; Users can report incidents to our helpdesk by phone or email. Alternatively the have the direct contact details of their account manager who can also start the incident management process.; ; Reporting on incidents will depend on it's severity. Minor incidents will simply be reported in the closure text of an incident. Major incidents involving any significant outages or security compromise will result in a Major Incident report.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A free trial of Verto is available for 7 days of our ready to go offering following a 30 minute consultation to discuss requirements.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 15%
• Between £2,500,001 and £5,000,000: 20%
• Over £5,000,001: 25%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: Saturday 3 January 2026
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: E82b403d-0091-4415-9ff4-e058f1283afe
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@vertocloud.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.