F2 Climate Cloud
F2 Climate Cloud aims to reduce the time gap from political decision to execution for initiatives to support environmental objectives such as CO2 reduction, biodiversity, or mitigation of effects of climate change. It offers configurable case management templates that allows governments to rapidly implement climate initiatives.
Features
- Environmental Impact Assessments
- Integration with GIS tools for land mapping
- Templates for grant management for climate initiatives
- Configurable workflows for audit and field inspections
- Configurable workflow for licensing
- Dashboards supporting multi-agency working
- Extended Producer Reponsibility Licensing and Registration
- Full set of open (RESTful) APIs
- Self-service forms for citizens and businesses
- My cases features for managing caseload
Benefits
- Create end to end workflow for climate initiatives
- Climate action reporting platform
- Automated case handling and records management
- Approvals and workflow to improve productivity and quality
- Easily deploy new grant programmes
- Easily find documents and information on case status
- Version control and full audit trail for transparency reporting
- Security groups for granular access control over information access
- Archiving and data export for detailed analytics
Pricing
£9 to £47 a person a month
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
9 9 8 8 7 0 6 5 7 6 7 6 1 3 6
Contact
cBrain
David Cotterill
Telephone: 0045 71741380
Email: dgc@cbrain.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Private cloud
- Community cloud
- Hybrid cloud
- Service constraints
- N/a
- System requirements
-
- Modern browser capable of rendering html5
- For windows users .net 4.6 or later
- For windows users requires windows 7 or later
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Depends on the SLA purchased. All urgent (severity 1) issues are responded to as soon as they are received. Otherwise within 4 hours.
On weekends, only urgent issues will be responded to as a matter of course. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
-
We supply a single support level as default:
For sev 1 and sev 2 problems the support desk will respond as soon as possible on receipt of the problem report. Work will continue within normal working hours until the problem has been satisfactorily resolved.
A 24/7 phone service is available for out-of-hours urgent problems.
For severity 3 and 4 problems the support desk will respond within 4 hours within normal working hours. Configuration changes will be scheduled, and any code changes to be deployed would happen in a scheduled release.
For severity 5 problems will be addressed by the supplier as part of regular maintenance and the customer informed when action is taken. - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
-
Onsite training, user documentation.
Online training available at extra cost. - Service documentation
- Yes
- Documentation formats
-
- ODF
- Other
- Other documentation formats
- OOXML
- End-of-contract data extraction
- Users can extract data in pdf format using established reporting function; in csv using reporting function; using a REST API; or using our extract programme which will typically create either csv or xml files.
- End-of-contract process
-
Included in price is decommissioning of server and destruction of back-ups, along with self-service extraction of data.
Additional costs are involved if customer wants to destroy disks themselves, or if specific data extracts are required.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Windows
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- The desktop service has additional features available, including FOI processing, advanced case management, and administrator functions
- Service interface
- Yes
- User support accessibility
- WCAG 2.1 AA or EN 301 549
- Description of service interface
- There is a windows user interface and also an html5 interface
- Accessibility standards
- WCAG 2.1 AA or EN 301 549
- Accessibility testing
- Tested with users of assistive technology in several countries.
- API
- Yes
- What users can and can't do using the API
- User can create, read, and update content in the platform - for cases, records, documents, people.
- API documentation
- Yes
- API documentation formats
-
- Open API (also known as Swagger)
- API sandbox or test environment
- Yes
- Customisation available
- No
Scaling
- Independence of resources
-
Each authority is assigned a separate logical database and application url which means there is no contention on the urls, or on the database.
Multiple authorities may reside on the same servers.
Analytics
- Service usage metrics
- Yes
- Metrics types
-
Number of users, user activity, - other metrics available through reporting function and can be configured by customer.
Dashboard function can be configured for case management workflows to give real-time view. - Reporting types
-
- Real-time dashboards
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Physical access control, complying with SSAE-16 / ISAE 3402
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
-
Users can write reports and export directly to csv, html, or spreadsheet package.
All documents and metadata can be downloaded as pdf.
Users can use REST APIs to extract data.
Specific exports can be created at additional cost. - Data export formats
-
- CSV
- Other
- Other data export formats
-
- JSON
- Documents can be exported in original format
- All data can be exports directly into SQL tables
- Tiff for long term archiving
- Data import formats
-
- CSV
- ODF
- Other
- Other data import formats
-
- Original format for documents
- Xml
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- Availability is targeted at 99.5%
- Approach to resilience
- Available on request
- Outage reporting
- E-mail alerts
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Identity federation with existing provider (for example Google Apps)
- Access restrictions in management interfaces and support channels
-
Management interfaces are based on assigning specific roles and privileges to users; authentication is managed via Active Directory. So user needs to be a valid user with appropriate role and associated privileges in order to access the management interface.
For certain accesses a separate administrator role is created and user granted temporary access to. - Access restriction testing frequency
- At least once a year
- Management access authentication
- Identity federation with existing provider (for example Google Apps)
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI Group
- ISO/IEC 27001 accreditation date
- 06/12/2018
- What the ISO/IEC 27001 doesn’t cover
- Everything in the F2 service description is covered by the certification
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
-
- ISAE 3000
- ISAE 3402
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
-
- ISO/IEC 27001
- Other
- Other security governance standards
- Cyber Essentials
- Information security policies and processes
- Security policies and risks are created at operational level and signed off by board member.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- We follow standard ITIL processes for configuration and change management with control board oversight for any changes to production systems (which must be signed off in advance)
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Threats identified by software providers are patched as soon as practical depending on the criticality of the vulnerability
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- At data centre level there are protective monitoring processes that conform to ISAE 3402
- Incident management type
- Supplier-defined controls
- Incident management approach
-
Pre-defined procedures exist for all kinds of incidents, and we have an operational cockpit to alert us to incidents.
Users can report incidents through our service desk, the incident will be investigated and full report provided back to the customer upon completion.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- No
Social Value
- Fighting climate change
-
Fighting climate change
When choosing suppliers considerations to environmental factors must be taken into account. Suppliers and
products with environmental friendly profiles should be favoured.
As an international company, it is necessary for us to make flight transfers. However, these must be limited to the
absolute necessary due to both economic and environmental considerations.
Transportation around the Copenhagen area should, when possible, be taken by bicycle. Bicycles are available for
employees who do not cycle to work.
When transportation is not available by bicycle, public transportation must be used where possible.
Garbage with a significant negative environmental effect (as batteries, IT equipment, etc.) should be reused when
possible or disposed according to governmental recommendations.
Food waste should be kept at a minimum. We do so by regulating our consumptions on a daily basis and by giving
all employees the opportunity to take home left over food.
The management team is obligated to communicate our environmental policy to all employees twice a year. - Covid-19 recovery
-
Covid-19 recovery
We monitor sick leave and other indicators of employees’ wellbeing in the workplace on a monthly
basis. When irregularities in an employee’s behaviour is detected, we encourage the employee to let us
know which problems she or he is dealing with so that we can take preventive actions to help. By doing
so, we can balance expectations and downsize the employee’s workload if needed.
Smoking is only allowed in a limited outside area, and we offer all employees the opportunity to receive
financial support towards attending smoking cessation courses. When hiring new employees nonsmokers are preferable.
We are actively helping employees, who suffer from obesity, to engage in weight loss programmes as
workout programmes, fitness, dietary advice, e.g.
We provide all employees with the opportunity to enjoy a healthy lunch at work. Employees with
allergies or specific dietarian needs are cared for, so they also have the opportunity to receive a healthy
diet.
We provide employees with the opportunity to conduct workouts during their working hours. This offer
is, in particular, to help employees with sedentary work get exercise.
We offer all employees the opportunity to receive a massage sessions at work.
Once a year an occupational therapist show our employees how to work in the right position so that
work injuries can be avoided.
We offer all employees the opportunity to receive influenza vaccinations to prevent unnecessary
sickness. - Tackling economic inequality
-
Tackling economic inequality
We respect and recognise all employees’ rights to freedom of association and collective bargaining.
We will neither directly nor indirectly be complicit in child or forced labour.
We will not discriminate in respect of employment or occupation.
We are committed to give our employees the best possible working conditions by continuously evaluating
work processes and following industry trends for employee benefits.
We are actively working towards promoting a working culture that embraces a healthy balance between
work and private life. We believe that we are only able to develop and deliver innovative products of high
quality if all of our employees are motivated.
We are committed to continuously adopting a flat organisational structure where it is the quality of the
argument rather than the title of the position that counts. This is to promote a culture of creativity and
innovation, where all employees feel confident in raising their ideas and concerns. - Equal opportunity
-
Equal opportunity
We aim to have the highest possible degree of diversity in our organisation, as we believe the
complementary competence that comes from this diversity will foster innovation and create better
circumstances for sustainable decisions and solutions to be made.
For cBrain diversity means differences in gender, age, education, international experience, language, etc.
The IT industry is generally characterised by employing significantly fewer women than men. Over the past
several years, we have in cBrain worked to create a more balanced distribution by always choosing the
female candidate in situations where a man and a woman, with equal qualifications, has applied and
qualified for the same position. This strategy has led us to a position where over a third of our workforce is
women.
Our goal is that a third of our management team consists of women. However, we consider continuity
within our management team as important and we, therefore, do not wish to replace any parts of our
management team before it becomes relevant due to natural causes. When hiring personnel for
management positions the same policy as for all other positions will be guiding the process. As described
above this means that a woman will be favourited in situations where a man and a woman, with the same
qualifications, are competing for the same position.
cBrain’s management team will continuously evaluate which appropriate actions that can be taken to help
promote a more equally distributed proportion of men and women in our management team. - Wellbeing
-
Wellbeing
We monitor sick leave and other indicators of employees’ wellbeing in the workplace on a monthly
basis. When irregularities in an employee’s behaviour is detected, we encourage the employee to let us
know which problems she or he is dealing with so that we can take preventive actions to help. By doing
so, we can balance expectations and downsize the employee’s workload if needed.
Smoking is only allowed in a limited outside area, and we offer all employees the opportunity to receive
financial support towards attending smoking cessation courses. When hiring new employees nonsmokers are preferable.
We are actively helping employees, who suffer from obesity, to engage in weight loss programmes as
workout programmes, fitness, dietary advice, e.g.
We provide all employees with the opportunity to enjoy a healthy lunch at work. Employees with
allergies or specific dietarian needs are cared for, so they also have the opportunity to receive a healthy
diet.
We provide employees with the opportunity to conduct workouts during their working hours. This offer
is, in particular, to help employees with sedentary work get exercise.
We offer all employees the opportunity to receive a massage sessions at work.
Once a year an occupational therapist show our employees how to work in the right position so that
work injuries can be avoided.
We offer all employees the opportunity to receive influenza vaccinations to prevent unnecessary
sickness.
Pricing
- Price
- £9 to £47 a person a month
- Discount for educational organisations
- No
- Free trial available
- No