NEXUS PLANNING LIMITED

Footfall Analysis and AI

Yellow Submarine AI and Nexus Planning present proposals for a remote footfall counting solution which utilises the latest in mobile communications and AI and presents the findings in a visually convincing way. Beyond data capture, we interrogate the results to form place-based proposals which enable decision-makers to strategize with confidence.

Features

• Real time footfall analytics
• Unique AI footfall data

Benefits

• Understanding how many people in any specific area
• Tracking people slow in strees
• Peel off into stores
• Crowd control
• Fastest real time footfall data capture

£7,000 to £21,000 a unit

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidmanagement@nexusplanning.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

998985643134223

Contact

Rob Pearson
07785705378
bidmanagement@nexusplanning.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: Emergency Maintenance: Whenever possible, we shall provide affected customers with at least six (6) hours’ advance notice.
• System requirements: RESTful API or web browser

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response within 24 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Email or priority support depending on selected package.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Yellow Sub will do an initial configuration based on customer requirement. A kick-off meeting will then take place to train the customer on how to set-up, use and optimise the data. The kick-off meeting generally lasts for half a day at no cost to the customer.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: A flat CSV file can be downloaded on request.
• End-of-contract process: All exit costs are included in the price of the contract.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Imperceptible differences
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Documentation available in PDF format/no Sandbox environment
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Customers can customise the dashboard to ensure the real time data is relevant to their needs: current and/or historic data, and detail of the data.

Scaling

• Independence of resources: Each customer has their own dedicated API, VM and dedicated compute, persistence and storage services.

Analytics

• Service usage metrics: Yes
• Metrics types: API calls per month, day, per location, reports on request
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Yellow Sub io

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: A flat CSV file can be downloaded on request.
• Data export formats: CSV
• Data import formats: Other

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Input required; Email or priority support depending on selected package
• Approach to resilience: Multiple layers of security via internal and external APIs. More information is available on request under an NDA.
• Outage reporting: Customers will be informed by email. Outages will affect both the API and the dashboard availability.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Not applicable - no management interfaces or support channels.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: Less than 1 month

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: In accordance with the ISO27001 standard.
• Information security policies and processes: In accordance with the ISO27001 standard.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Supplier defined controls/ Yellow Sub io is aligned to ITIL, focusing on maintaining accurate information about all IT components (hardware, software, networks, etc.) that comprise the service. This involves tracking component details, their relationships, and any changes made. A central database (CMDB) acts as the 'single source of truth' for this information, aiding in incident resolution, change impact analysis, and overall service management.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: More information is available subject to an NDA.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: More information is available subject to an NDA.
• Incident management type: Undisclosed
• Incident management approach: Yellow Sub io aims to restore normal service operations as quickly as possible when disruptions occur. It involves several key steps:; Identification and Logging: Users report incidents, and the service desk records details.; Categorisation and Prioritisation: Incidents are classified and prioritized based on their impact and urgency.; Investigation and Diagnosis: Root causes are determined.; Resolution and Recovery: Fixes are implemented to restore service.; Closure: Incidents are formally closed, ensuring user satisfaction and documentation.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Nexus Planning is committed to being a good corporate citizen, creating social value and addressing the challenges of climate change in the way we manage our business, support our team, and engage with our clients and communities. ; ; We identify all carbon emissions arising from our business activities and work with Carbon Footprint Limited to ‘double offset’ them. This means that Nexus Planning is a ‘Carbon Neutral Plus’ business – the equivalent of carbon negative. We were proud to become the first Planning Consultancy in the UK to achieve such a status. An annual carbon assessment is undertaken by the business, which reviews all trips made by our employees during the last calendar year, as well as the CO2 emissions from the consultancy’s five offices and those that are attributable to home working. In order to offset the carbon that we produce, we contribute to an accredited tree planting and forest protection initiative.

  Tackling economic inequality

  Work from the G-cloud platform would directly support the employment of members of Nexus Planning’s team. All of our team are paid more than the Living Wage and we have no employees on zero hours contracts. Nexus has also recently taken on two RTPI apprentices from areas of hardship. Work from the platform would therefore directly assist us in supporting the Apprentice platform.

  Equal opportunity

  Work from the G-cloud platform would directly support the employment of members of Nexus Planning’s team. All of our team are paid more than the Living Wage and we have no employees on zero hours contracts. Nexus has also recently taken on two RTPI apprentices from areas of hardship. Work from the platform would therefore directly assist us in supporting the Apprentice platform.

  Wellbeing

  Nexus Planning is committed to providing genuine social value and improving (even in a small way) the communities within which we work. We actively encourage staff to undertake charitable and voluntary endeavours during company time. In London, we have partnered with Thames Reach, an outreach charity aiming to curb homelessness across the capital. As well as raising money, we have also applied our professional skills in working with them on their property requirements for new shelters.

Pricing

• Price: £7,000 to £21,000 a unit
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidmanagement@nexusplanning.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.