Cloud Migration & Application Support Services
OCS supports existing cloud platforms with services including monitoring, performance tuning, security, compliance, backups, disaster recovery, cost reporting, updates, and system enhancements. These ensure stability, scalability, and efficiency. Whether migrating or already cloud-based, OCS helps clients maintain optimal operations while focusing on their core business goals.
Features
- Collaborative migration planning and roadmap development
- Application assessment, prioritisation, and cloud platform alignment
- Target cloud infrastructure provisioning and configuration
- Secure application and data migration
- Development of integration components and APIs
- Test planning for applications, platforms, and integrations
- Application enhancements, validation, and iterative rework
- Infrastructure and performance testing with issue resolution
- End-to-end integration testing and go-live support
- Ongoing application and cloud platform support
Benefits
- Proven expertise in cloud migration and application support
- Collaborative approach with knowledge transfer to client teams
- Structured, repeatable methodology ensuring consistency
- Proactive risk mitigation and contingency planning
- Cost-effective, scalable service delivery
- Flexible engagement models tailored to client needs
- Comprehensive post-migration support and optimisation
- Enhanced system reliability and performance
- Accelerated time-to-value for cloud investments
- Alignment with industry best practices and compliance standards
Pricing
£600 to £1,500 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
9 9 9 6 8 3 0 0 7 7 5 4 2 8 4
Contact
O.C.S. CONSULTING PLC
James Widdowson
Telephone: 02087314335
Email: marketing@ocs-consulting.com
Planning
- Planning service
- Yes
- How the planning service works
- Having agreed project scope, timetable with client following assessment, an OCS team including Project Manager and Technical Consultant will produce a project definition document that describes the full project including; plans, resources, activities and tasks, interdependence risks, assumptions and project processes.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- The combination of OCS' Assessment and Migration Services and the resulting project definition document, describes the activities and tasks required to be undertaken to migrate to, or between Clouds, or implement a hybrid solution.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Based on performance requirements and current system operation OCS Test Analyst will produce test plans which are implemented following delivery of migrated system.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- OCS Consulting provide a full range of support services including helpdesk, 1st, 2nd and 3rd line support. Where hosting software is provided by a 3rd-party, OCS provide 3rd-party management of support incidents.
Service scope
- Service constraints
- No.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- All support contracts establish service level requirements required based on incident priority. For example, category 1 incidents typically have a 2-4 hour response time.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Helpdesk - dedicated management of incident tickets
1st line - assessment
2nd line - business user support, simple technical and operational
3rd line - software or hosting failure incidents.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
OCS consulting has an environmental policy which details how OCS is committed to try to ensure we do what we can regarding managing environmental issues, including the proper management of waste, reduction of pollution and emissions, compliance with environmental legislation and environmental codes of practice. This includes running a paperless office wherever possible, ensuring all electrical devices and lights are turned off when not in use and promoting recycling.Equal opportunity
OCS has an equal opportunities policy which every member of staff is made aware of upon joining OCS. The introductory paragraph of this policy is as follows "OCS is committed to encouraging equality, diversity and inclusion within our workforce and to ensure the prevention and eradication of unlawful discrimination. We aim to be truly representative of all sections of society and we want all our employees to feel valued and respected."Wellbeing
Every member of staff is spoken to by their line manager at a minimum of once per week. We provide all staff with a health insurance package at no cost to them. Additionally via our insurers we provide a service called help at hand which gives all staff access to a variety of medical professionals.
Pricing
- Price
- £600 to £1,500 a person a day
- Discount for educational organisations
- No