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BOOMALERT LIMITED
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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LIBERATA UK LIMITED
The Capacitygrid Universal Credit Automation provides a robust business process automation capability within the core Revenues and Benefits processing system. The Automation touchlessly delivers up to 91% automation of the growing number of UC changes, freeing processing teams to focus on other activities.
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LOCUMS NEST LTD
Locum’s Nest is the end-to-end total workforce solution that connects healthcare professionals to temporary work in NHS organisations. By streamlining and digitising HR, communications and finance processes we help our organisations improve retention and engagement of their workforce, whilst at the same time saving millions.
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IMPERF CONSULTING LIMITED
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
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ARCUS GLOBAL LIMITED
Arcus PDF Edit provides an editor for files held in Salesforce that enables users to:
redact text and images ready for publication;
annotate by adding freehand drawings, typed text, or stamps;
Accurately measure lengths, areas, and perimeters on scale drawings.
All functions are provided securely within the user's browser.
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REPLY LIMITED
Microsoft Dynamics 365 Customer Service is a comprehensive customer support solution that empowers businesses to deliver efficient and personalized service experiences. It includes tools for case management, knowledge base, and omnichannel engagement, fostering customer satisfaction and loyalty through streamlined support processes.
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LIBERATA UK LIMITED
We provide an audit of accounts payable ledgers to identify overpayments, duplicate invoices and unclaimed credits, and then manage the entire recovery process.
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VERINT SYSTEMS UK LIMITED
Verint Engagement Data Management (EDM) provides a platform on which many organisations are basing their entire engagement data management strategy, leveraging EDM’s unified and normalised view of all engagements across all channels to make sound, data-driven decisions that drive success.
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PHOENIX SOFTWARE LIMITED
With the Customer Engagement Applications device SLs multiple users can access Dynamics 365 applications through a shared device login. The use rights are equal to that of the Dynamics 365 user SL, except that access Dynamics 365 is limited to only the licensed device.
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BOOMERANG I-COMMS LTD
Allow end users to initiate engagement with conversational messaging. Create inbound SMS, email, and voice campaigns.2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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BESPOKE SOLUTIONS CONSULTANCY LIMITED
Visionary Evaluation is crafted to assist you in constructing, strategising, and implementing business transformation initiatives. Comprising a three-stage process envisioning, business value assessment, and solution assessment. It equips you to comprehend and navigate disruptive changes effectively as well as plan on how you can use Copilot effectively.
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MAZIK GLOBAL LIMITED
Dynamics 365 for Customer Engagement has features that enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster. Helps turn prospects into business relationships. Build great customer relationships by focusing on optimum customer satisfaction.
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EQL LIMITED
A solution that takes part of a health, clinical and functional history from an applicant for government support/benefits.
Accessed anywhere and anytime by its users. The Decision-trees that underpin the interaction can be evolved to ensure ever improving user experience and quality of information for the buyer.
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CHARTERHOUSE VOICE & DATA LIMITED
Mitel Cloud Contact Centre service enabling digital transformation, IPT, VoIP, collaboration, customer experience, social media, IVR, automation, Artificial Intelligence, Google AI, analytics, compliance, security, mobility, scale, flexibility, 24x7 monitoring, 99.99% SLA, IoT, CRM, API integration, Microsoft Teams Integration, cost per user per month.
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INFOSHARE+ LIMITED
BetterCare Support has been developed by Looking Local alongside six Local Authorities to address the need for a digital solution to care and support assessments within Adult Social Care.
BetterCare Support is an animation-led platform that takes a strengths-based approach to assess multi-tiered care and support eligibility.
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ORCUMA LTD
Our Case Management Software is a specialised solution designed to support organizations dedicated to addressing domestic abuse, stalking, and honour-based violence. With a focus on victim safety, perpetrator accountability, and risk assessment/safety planning, our software provides comprehensive tools to streamline case management and deliver effective support services.
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INSIGHT DIRECT (UK) LTD
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCI2024GC14
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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCI2024GC14
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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
Microsoft Dynamics 365 for Customer Engagement (CRM) unifies Sales, Marketing, Customer Service, Field Service, and Project Service Automation. It's a cloud-based platform fostering customer relationships. With unified sales, marketing, and service applications, it empowers organisations to deliver exceptional experiences, driving business growth through customer-centric strategies.
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CDW LIMITED
A portfolio of vertical, process driven applications built on the
best-in-breed ServiceNow platform promoting business process
automation through digital workflows and great experiences. The
ServiceNow platform leverages a centralised concept of a single
data model, single UX, single automation and integration engine
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EQUINE REGISTER LIMITED
Enables national equine databases to electronically exchange verified equine identification, bio security status and registration data with each other, in line with UK and international equine registration and identification laws to promote disease surveillance and control. Integrated with border control services can also link with 3rd party systems.
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ALTODIGITAL NETWORKS LIMITED
CareAR’s Service Experience Management platform, provides Self-Solve and Remote-Solve support. Digital processes twinned with AR-Instructional Content, and AI-Powered Visual Verification, empowers end-users with the Right Content, in the Right Context, at the Right Time. This service, backed with AR Visual Support, helps to Reduce Downtime, Increase CSAT and Eliminate Dispatches.
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COLUMBUS GLOBAL UK LTD
Review, Assessment and Implementation of Microsoft Dynamics and Power Platform Solutions
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Ultranyx
Location Intelligence APIs facilitate you in building innovative location-based applications for multiple platforms (including both web and mobile). The APIs facilitate varied location-based information and communication services to the developers. The developers can use this locational data to develop innovative apps for commercial and consumer markets.
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INOAPPS LIMITED
Inoapps Outturn Planning optimises the response to this challenge, providing a simple solution calculating the financial future based on current conditions in the app. It allows Engineering and Construction organisations to review the day-to-day, high-level financial status of construction projects and enables decision-making leading to greater control and improved profitability.
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NEO TECHNOLOGY LIMITED
Neo Technology's Customer Engagement Portals offer interactive platforms for customers to engage with you, access information, and request services seamlessly. These portals enhance communication, empower customers in every channel, and streamline management processes for improved customer satisfaction.
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Medallia Inc
Medallia Ideas: an innovation crowdsourcing platform. Harness employee's knowledge to innovate, problem-solve, remove barriers. Target challenges at broad audiences or specific groups based on feedback, expertise, interests, experience. Capture ideas for new local services or how to improve your existing ones. Empower staff and engage patients for tremendous advantage.
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OFFICELABS LIMITED
Compliance with GDPR rules places specific legal obligations on organisations and individuals to maintain data accurately and safely. Cyber Data Incident Management from OfficeLabs provides a way to record and report activity and use workflow to action any follow on activities. Includes intuitive forms and comprehensive reporting.
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METRICELL LIMITED
The software provides powerful GIS mapping and dashboard visualisation capabilities. Data is ingested, stored, processed and correlated from a range of sources and made available for analysis and interrogation via an easy-to-use, secure web-based interface. Data inputs can be from a customers own systems or Metricell's applications and tools.
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FLOWFORMA LIMITED
FlowForma, provide award winning Process Automation tools for Microsoft Office 365®, that empower users to create and streamline processes smarter and faster, utilizing the familiar SharePoint platform, without any coding. FlowForma is a Microsoft Gold Partner with over 300,000 users across Europe, North America and Asia.