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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Power Virtual Agents provide self service facilities to your internal and external clients, allowing them to ask natural language questions and get the system to provide information resources for the user.Useful for automatic common helpdesk scenarios, Power Virtual Agents allows your internal support teams to focus on more complex tasks.
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Arcus Global Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHA2024GC14
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and customer Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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Leicestershire Health Informatics Service
LHIS Web, Mobile and Software Application Development services allows creation of bespoke apps to suit your unique requirement which can be published online. From content creation, usability, design and development, right through to launch and ongoing support. We have the experience and tools on hand to help.
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Total Intelligence Ltd (G8)
The service is provided to allow organisations to rapidly analyse all data whether the data is in structured or unstructured form. Output from the analysis can be displayed in a variety of forms from traditional tabular style to real time updating dashboards and exported to other applications for further processing.
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IBM UNITED KINGDOM LIMITED
IBM Watson Discovery makes it possible to identify patterns, trends and actionable insights that drive better decision-making. Securely unify structured and unstructured data with pre-enriched content, and use a simplified query language to eliminate the need for manual filtering of results.
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CLOUDSOURCE LTD
CloudSource Platform for Digital Public Services is built on best-in-class Microsoft Cloud Technology (Dynamics 365, Power Platform & Azure Services).
A seamless digital citizen experience, instigated at the .Gov.UK portal that integrates with a Service Level Agreement driven Case Management System, that is accessed by caseworkers with business workflow automation.
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CEOX SERVICES LTD
Ceox Omnichannel Engagement is built upon Microsoft Dynamics 365 for Customer Service Enterprise and enables organisations to engage with customers across platforms including Chat, SMS, Social Media, Voice, Teams and Email. Engage customers, citizens and residents using Multi Channel Engagement to deliver higher customer satisfaction, higher productivity and reduced costs.
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Arcus Global Limited
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHA2024GC14
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Arcus Global Limited
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHA2024GC14
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BELAY LIMITED
ADVAL simplifies complexity and enables improved decision making. It is a data driven, low entry, visual communication and collaboration software solution for Automated Benefits Management and Benefits Realisation. It enables up to portfolio scale benefits capability, including, mapping, profiling, tracking, reporting and dashboards, using customer specific, customisable, and interactive views.
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SOFTCAT PLC
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHS2024GC14
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Arcus Global Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHA2024GC14
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Arcus Global Limited
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCA2024GC14
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Wavenet Ltd
Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, and analytics. Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures top-tier service with end-to-end encryption and data sovereignty.
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CIRCLE INTERACTIVE LTD
Circle Interactive are acknowledged global experts in CiviCRM. We enable organizations to deploy cloud based CiviCRM systems through expert consultancy, and support, providing high-quality, secure systems that meet your specific requirements. As a CiviCRM Gold Partner we offer feature development, secure hosting / maintenance, security testing and data migration services.
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Node4 Ltd
Nurture leverages Microsoft Dynamics 365 and Power Apps to offer growth hubs and LEPs a configurable CRM platform. It streamlines relationship and funding management with flexible interactions and a centralised information source, enhancing engagement and operational efficiency for fostering regional economic development and supporting business growth.
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FORFRONT LIMITED
e-shot™ is the digital communication platform trusted by the public sector to send highly effective omnichannel campaigns.
Whether it is raising awareness of an issue or tracking feedback and sentiment to a public consultation, e-shot gives you a simple solution for engaging in multi-channel conversations at scale.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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WR LOGIC LIMITED
WR Logic offers a comprehensive Microsoft Power Automate implementation service, delivering extensive expertise and engagement for the design, implementation, and adoption of Power Automate, an integral component of the MS Power Platform. Our services encompass discovery, strategic planning, configuration, integration, deployment, adept change management, comprehensive training, and steadfast support services.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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Panacea Applications Limited
End-to-end management of clients' projects, evaluate performance and improve services. Increases productivity by creating transparency and automating admin tasks. Combines project management with productive and analytical tools for estimating, scheduling, performance monitoring and resource management. Used by public sectors to secure strategic priorities, efficiencies and savings while delivering high-quality service.
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SINGLIFY LTD
Singlify, a cloud-based SaaS financial management application, specialises in grants, loans, crowd funding, and micro-finance through a seamless customer experience portal using Salesforce and CRM. It covers finding, applying, assessing, decision making, awarding, paying, monitoring and evaluation, reporting, loan origination and complex repayment calculations. Provides automation, workflow and AI tools.
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Format14CRM Limited
Creatio Sales enables superior Account & Contact Management by providing users with a complete control panel to manage records and key relationship information for customers, constituents, partners, and other stakeholders.
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iCoTech
iCoView is a Strategic Planning Accelerator based on the Power Platform. This is used to manage all elements of Strategy alignment to Projects & BAU for customers across Public Sector. This utilises Power Platform, Power BI, Power Automate and Co-Pilot, and can be fully configured to meet your needs.
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Total Enterprise Solutions
Microsoft Gold Partner deployment and license management of Microsoft Dynamics D365 Customer Relationship Management (CRM) capability, helping organisations to engage more effectively with their stakeholders creating targeted and insight driven communications, delivering more productive relationships, and improving oversight and automation of operational processes that deliver service efficiency and effectiveness gains.
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VE3 GLOBAL LTD
VE3 specializes in custom Microsoft Dynamics 365 solutions, emphasizing online portal development and cloud app deployment. We empower organizations with user-friendly portals, enabling self-service for citizens, suppliers, employees, and members. Our cloud-based solutions optimize efficiency, ensuring a seamless experience for all stakeholders, maximizing return on investment.
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NTT DATA Business Solutions (UK) Limited
SAP Service-Cloud enhances customer service efficiency by consolidating contacts from various channels into one solution, ensuring uniform service across all channels. The agent desktop provides a unified customer view, facilitating first-contact resolution. It also features efficient ticket and case management, with intelligent technologies automating ticket categorisation and providing support recommendation
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XMA LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCX2024GC14
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SOFTCAT PLC
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHS2024GC14