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MOTT MACDONALD LIMITED
Mott MacDonald’s Merlin is a flexible web browser-based issue, crisis and major event management tool enabling strategic collaboration between teams in coordinating city or event operations. Merlin provides the ability to quickly share knowledge, implement coordinated responses to issues, maintain cohesive and clear map-based and tabular views for relevant stakeholders.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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PENTAGULL LTD
Our customer services CRM is a cloud software service that readily and effectively meets all of your customer contact needs for managing customer demand across all channels through to service fulfilment in local government and public services. It provides the ability to design, deliver and scale as your requirements change.
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LEADENT DIGITAL LTD
The Leadent Digital Field Service Portal provides access to a range of software services that improve efficiency and increase capability in managing and executing field operations. From the portal, users can access digital services to enhance their existing scheduling and mobile capabilities with full integration to other systems
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Fusion Business Solutions (UK) Limited
BMC Helix Virtual Agent (Chatbot) brings the cognitive enterprise to life with intelligent, omni-channel experiences that lets users find and request services through a conversational and personalised interface. Conversations are stored for 90 days with the purchase of the Premium Capacity offering. Fusion GBS is a Platinum Partner of BMC.
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EQUINE REGISTER LIMITED
Allows owners of canines and felines to verify manage their personal and their pet’s data on the Central Canine and Feline Database and add data to support traceability and biosecurity. It enables Defra to fulfil their DPA/GDPR compliance obligations and a facility for data subjects to exercise their DPA/GDPR rights.
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PLACECUBE LIMITED
Your integrated platform for making and re-using websites and digital services. Reuse cubes co-developed with Councils, create new services using Placecube’s low-code UX, form, data and process building tools, or build full-code apps/microservices that interact with the embedded Liferay DXP. Cloud-based, open-source and fully scalable to accelerate your digital transformation
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ALSCIENT LIMITED
Vonage is a leading provider of cloud communications including contact centre, unified communications and API. Vonage contact centre is recognised as leader in the Gartner Magic Quadrant with proven availability and security accreditations, Vonage ensures complete flexibility, scalability and reliability. Specialist in CRM integrations to: Salesforce, Zendesk, ServiceNow, Dynamics, SAP.
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BOXXE LIMITED
Microsoft Teams Premium is an offering that builds on the current Teams experience with additional features that help make Teams meetings even more personalized, intelligent, and protected. It also enables premium capabilities for additional meeting scenarios, including Virtual Appointments and webinars.
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EPACCSYS LTD
ERP Solution software provider Epaccsys have been supplying ERP Solution software solutions for over 15 years with Epicor Solution software. The full suite of ERP Solution software modules available include Financial & Distribution, Supply Chain Management and Project Management ERP Solution software
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SOFTCAT PLC
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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PANACEA APPLICATIONS LIMITED
Manage marketing, revenue, sales, automated workflows and production with minimal effort. Book advertising, promotions, generate income from your assets, campaigns, publications (online/print) on your website and digital channels. Publishing features, managing spaces and availability, take bookings, produce collateral, process invoicing and charging. Detailed analytics of management, cost and performance reporting.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications platform providing email marketing, campaigns, internal communications, newsletters, alerts, SMS, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, analytics, reports, customised templates and access to a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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TECH MAHINDRA LIMITED
Our customer care expertise provides reliable, compliant customer support and remediation solutions. We enable our clients to manage customer requirements, react to regulatory challenges, remuneration requirements, or other ad-hoc remediation services. Our specialist, customer-care focused complaints solution enables efficient, transparent, FCA-regulated processes that delivers fair resolution for your customers.
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GET SWARMS LIMITED
Our Incident Management Solution is a systematic approach to identifying, responding to, and resolving unexpected events or disruptions within an organization. It involves processes and tools for promptly addressing incidents, minimizing their impact on operations, and restoring normalcy. Swarms goal is to ensure business continuity, minimize downtime, and mitigate risks.
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COMMIFY UK LIMITED
Utilise SMS to assist with digital collections. Expanding your reach to a wider range of customers using SMS for reminders and notifications. Provide actions via the SMS to assist recipients get back up to date with their accounts. Control conversations through Esendex SMS portal or via your CRM using API.
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ACCELERAATE LIMITED
Zoom is an all-in-one collaboration platform that makes connecting easier, and more dynamic for people and businesses. Zoom's Team Chat, Phone, Meetings, Contact Center, Workspace, and AI solutions help hybrid teams collaborate and get more done. Acceleraate provides a fully managed service for Zoom inclusive of licensing and managed services.
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IMPERIAL CIVIL ENFORCEMENT SOLUTIONS LIMITED
3sixty Environmental allows the issuing of Fixed Penalty Notices for offences committed under legislation such as the Environmental Protection Act 1990 and the Clean Neighbourhoods and Environment Act 2005. The Imperial Civil Enforcement Solutions system recordeds and processes offences in line with legislation, with all documentation generated automatically.
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CIRCYL LIMITED
Circyl specialise in the design, development and deployment of business solutions based on the Microsoft Power Platform. We are experts in Information Management, Dynamics 365, Apps and Data and Analytics working with the latest Microsoft technologies and focussed on delivering successful outcomes, while increasing business value for our Clients.
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CHARTERHOUSE VOICE & DATA LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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ARCUS GLOBAL LIMITED
Arcus Licensing is a flexible and intuitive cloud-based solution, built on Salesforce platform, helps licensing teams manage the full lifecycle of a licence including application, inspection, enforcement, renewal, variation. Online licensing public register with online application and renewal support. The included mobile app supports full access and offline remote working.
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PRODO SOCIAL SOFTWARE LTD
Prodo, a Umbraco Gold Partner, specialises in delivering optimised websites for housing associations, local authorities, and subsidiaries for over 20 years. Leveraging Umbraco CMS, we offer fast website replacements and fully custom solutions tailored to your needs. Our expertise ensures industry-standard websites, prioritising accessibility, usability, and engaging tenants and stakeholders.
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OPEN TEXT UK LIMITED
Experience elevated efficiency with SaaS based content-centric process automation. Core Case optimizes processes by categorizing, extracting, generating, and automating documents across structured and unstructured workflows. The seamless integration of Core Case into the Core Ecosystem results in actionable insights, empowering knowledge workers to make well-informed decisions.
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GRANICUS-FIRMSTEP LIMITED
Big Blue Door offers custom design, development, support and hosting services using certified Drupal developers for cloud-based LocalGov Drupal solutions. We support LocalGov Drupal sites for district, city and county-size local authorities including Intranet & Microsite solutions. Contact us for a demonstration and free trial to explore the distribution securely.
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and customer Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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BUSINESS SYSTEMS (U.K.) LIMITED
Robotic Process Automation (RPA) uses software robots to transact with IT applications to automate processes. We deliver RPA solutions including Contact Centre and Telephony Test Automation Services to include Functional, Regression, Load, Performance and Monitoring testing of inbound and outbound telephony and webchat services.
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CDW LIMITED
Azure Active Directory (Azure AD) cloud-based identity and access management service, secures employees sign-in and access resources such as Office365, Azure portal, and thousands of other SaaS applications. Internal resources, such as applications on your corporate network and intranet, along with any cloud applications developed by your own organization.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides online self-service for dog breeding licensing, data validation and process transformation. Used as a standalone system or fully integrated, verso™ can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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BUSINESS SYSTEMS (U.K.) LIMITED
NICE ContactEngine proactive conversational AI starts and runs intelligent conversations with your customers, transforming operational efficiency and costs. Remove assumptions about the needs, wants, and actions of the customers that don't contact you. Engage customers in long-duration conversations, through multiple milestones and channels, delivering 90% success (aka containment).