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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and customer Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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BUSINESS SYSTEMS (U.K.) LIMITED
Robotic Process Automation (RPA) uses software robots to transact with IT applications to automate processes. We deliver RPA solutions including Contact Centre and Telephony Test Automation Services to include Functional, Regression, Load, Performance and Monitoring testing of inbound and outbound telephony and webchat services.
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CDW LIMITED
Azure Active Directory (Azure AD) cloud-based identity and access management service, secures employees sign-in and access resources such as Office365, Azure portal, and thousands of other SaaS applications. Internal resources, such as applications on your corporate network and intranet, along with any cloud applications developed by your own organization.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides online self-service for dog breeding licensing, data validation and process transformation. Used as a standalone system or fully integrated, verso™ can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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BUSINESS SYSTEMS (U.K.) LIMITED
NICE ContactEngine proactive conversational AI starts and runs intelligent conversations with your customers, transforming operational efficiency and costs. Remove assumptions about the needs, wants, and actions of the customers that don't contact you. Engage customers in long-duration conversations, through multiple milestones and channels, delivering 90% success (aka containment).
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LEICESTERSHIRE PARTNERSHIP NHS TRUST
LHIS Web, Mobile and Software Application Development services allows creation of bespoke apps to suit your unique requirement which can be published online. From content creation, usability, design and development, right through to launch and ongoing support. We have the experience and tools on hand to help.
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BESPOKE SOLUTIONS CONSULTANCY LIMITED
Designed to address your business pain points, breathing life into your processes. Explore how Microsoft's Power Platform and wider ecosystem can provide low-code/ no-code solutions.
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LEXISNEXIS RISK SOLUTIONS UK LIMITED
LexisNexis® Risk Management Solutions (RMS) facilitates enhanced due diligence controls to combat financial crime and mitigate risk. Whether it's conducting increased due diligence on a new high-risk customer, correcting a sanctions alert generated by ongoing filtering processes, or compiling suspicious activity reports, you can use RMS throughout the customer lifecycle.
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CDW LIMITED
Phone System in Office 365 gives you PBX capabilities, but without the complicated and expensive equipment. Phone System allows you to replace your existing on-premises PBX system with a set of features delivered from Office 365 that is tightly integrated into your cloud experience.
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ATLANTIC DATA LTD
Atlantic Data's Disclosures service offers organizations an online platform for processing, administering, and managing criminal record checks for staff and volunteers. This service connects directly to the DBS through its efficient eBulk service. Disclosures includes a suite of management information to support organizations in managing and overseeing these checks.
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TOTAL INTELLIGENCE LIMITED
The service is provided to allow organisations to rapidly analyse all data whether the data is in structured or unstructured form. Output from the analysis can be displayed in a variety of forms from traditional tabular style to real time updating dashboards and exported to other applications for further processing.
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CEOX SERVICES LTD
Declaration and Management of Outside Interests App is for civil servants to log private interests that have bearing or overlap with the individual’s official role/duties as required by the Civil Service Code. The Microsoft based Power App includes management functions including annual reviews to automatically ask users to recertify declarations.
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Hootsuite Inc
Advanced Analytics enables customers to optimise paid and organic social media activity. It provides precise and easy-to-understand recommendations for improving engagement and growing social media ROI. Advanced Analytics calculates ROI based on your specific objectives, taking into consideration all costs and inputs to provide accurate, real-time visual insights.
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NOVOVILLE LIMITED
Novoville's out-of-the-box Citizen Engagement & Customer Experience Platform (CEP) makes communication between Local Governments and citizens easier, more efficient and cost-effective.T he platform offers a broad range of modules that enhance citizen engagement: e-Frontdesk, Communication & Consultations,Payments, Smart Parking, Shared Repairs Management. Authorities manage everything from a single web dashboard.
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ServiceKey
Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business.
Customer Engagement (CRM):
Sales
Customer Journey
Customer Insights
Customer Service
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ROCKTIME LIMITED
Rocktime's verso™ All licensing software provides a single platform to manage Bilingual licence applications. Used as a stand-alone cloud platform or fully integrated, verso can be tailored to mirror and improve your internal workflows and processes. Powering local government licensing schemes.
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EQUINE REGISTER LIMITED
Stores identification information of all animals by species in the UK - to provide a real-time picture of species registration and identification. Supports animal traceability and biosecurity, disease surveillance and control, also protects the human food chain and anti-fraud. To be used in conjunction with Identify Verification service.
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INTUITY COMMUNICATIONS LIMITED
8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.
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Telana Limited
Sundown Solutions' Power Platform Version Manager revolutionises app development with robust versioning and release management controls for Microsoft Power Platform. Its streamlined interface provides efficient oversight for data-governance, ensuring consistency across environments. Available via enterprise site licence, it offers cost-effective reliability for public sector organisations, promoting controlled, effective app management.
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DrDoctor
DrDoctor is the UK's leading patient engagement platform. We eliminate the friction of day-to-day care delivery and siloed operational workflows, enabling providers to create and scale hybrid, data-driven patient pathways across IT platforms, services and care settings, ensuring the right patient is in the right place at the right time.
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BOOMERANG I-COMMS LTD
Boomerang's Communication Platform offers comprehensive communication solutions from a unified platform. Built-in intelligence ensures message matching, empowering developers to create automated conversational workflows. Access channels like SMS, Email, Voice, RCS, WhatsApp. Intelligent Messaging ensures seamless conversational engagements, driving automation in communication processes. ISO-27001, Cyber Essentials, and Cyber Essentials Plus accredited.
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CDS
CDS provides end-to-end Optimizely consultancy, implementation and support for Optimizely Content Cloud (formerly Episerver), a digital experience platform (DXP) and web content management platform with powerful, market-leading software and high-availability, scalable cloud hosting. Optimizely is a SaaS platform offering ease of use and connectivity with other cloud services and systems.
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IBM UNITED KINGDOM LIMITED
IBM Watson Discovery makes it possible to identify patterns, trends and actionable insights that drive better decision-making. Securely unify structured and unstructured data with pre-enriched content, and use a simplified query language to eliminate the need for manual filtering of results.
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CLOUDSOURCE LTD
CloudSource Platform for Digital Public Services is built on best-in-class Microsoft Cloud Technology (Dynamics 365, Power Platform & Azure Services).
A seamless digital citizen experience, instigated at the .Gov.UK portal that integrates with a Service Level Agreement driven Case Management System, that is accessed by caseworkers with business workflow automation.
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SPECIALIST COMPUTER CENTRES PLC
SCC has a growing track record of delivering IMPACT to existing ServiceNow (ITSM/ITOM/CSM) customers via our tried and tested Fitness Check solution. Over customised environment? Not getting the benefit from ServiceNow’s family releases? Struggling to deliver ROI? Allow SCC to health check your Service Desk environment solving your issues
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FARTHEST GATE LIMITED
The Liberator Parking Suspensions solution is a market leading module forming part of the Liberator suite of products. Liberator Parking Suspensions can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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CULTURESHIFT COMMUNICATIONS LTD
A safe and simple tool empowering people to report culture-damaging behaviour directly to their organisation. Our full-suite reporting, analytics and case management platform puts data at the heart of organisational culture change.
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BOOMALERT LIMITED
Boomerang allows for any type of alert to be instantly communicated to individuals or groups. Incident alerts, weather alerts, traffic alerts, general alerts etc can be communicated immediately. Match replies to alerts and automatically forward to departments and escalate the incident. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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CEOX SERVICES LTD
Ceox Omnichannel Engagement is built upon Microsoft Dynamics 365 for Customer Service Enterprise and enables organisations to engage with customers across platforms including Chat, SMS, Social Media, Voice, Teams and Email. Engage customers, citizens and residents using Multi Channel Engagement to deliver higher customer satisfaction, higher productivity and reduced costs.