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FLOWFORMA LIMITED
FlowForma, provide award winning Process Automation tools for Microsoft Office 365®, that empower users to create and streamline processes smarter and faster, utilizing the familiar SharePoint platform, without any coding. FlowForma is a Microsoft Gold Partner with over 300,000 users across Europe, North America and Asia.
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CDW Limited
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
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GET SWARMS LIMITED
Get Swarms SAR solution manages the process for responding to Data Subject Access Requests, ensuring compliance with GDPR. With our service, organisations efficiently manage Subject Access Requests SARs, providing timely responses and safeguarding data privacy following regulatory requirements.
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Arrow Business Communications Limited
Horizon is a hosted UCaaS Platform providing features such as; voice/video conferencing, IM, presence, desktop and file sharing, integration with CRMs and IP telephony (VoIP). Operated through handsets, mobile or desktop apps. Web/App interfaces allow realtime access and changes to the many features available on a user basis
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Arcus Global Limited
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHA2024GC14
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Boomerang I-Comms Ltd
Boomerang delivers a robust two-factor authentication (2FA) messaging service, bolstering account security with one-time passcode (OTP) verification. Our solution equips developers with seamless integration tools for heightened protection against unauthorized access. Leveraging Boomerang's platform fortifies accounts, reducing risks and ensuring compliance with ISO 27001, Cyber Essentials, and Cyber Essentials Plus.
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Sky Discovery
Sky Discovery uses Relativity, the leading eDiscovery review cloud software, to assist our customers with our consulting expertise providing proactive advice to help them optimise the review process, offering cost reductions on data hosting and legal review by embracing some of our advanced workflows and custom built solutions.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing emails, text messages and correspondence (including paper based) which falls into the Freedom to Speak Up scope.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Intelligent Workflow Automation and Intelligent Automation are core features.
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Verint Systems Inc.
Verint Application Triggers is an innovative, cloud-based solution that provides contact centre leadership with the assurance that their centre is complying with appropriate rules, regulations, and processes. It can trigger actions based on real-time desktop events to help ensure compliance, such as pausing and resuming recording
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Boomerang I-Comms Ltd
Customer service communication solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Civica UK Limited
Civica Financial Assessment can support you in the completion of Adult Social Care financial assessment to ensure that service users are making the correct contributions towards their care costs. This could be complementing your teams to manage business as usual assessments, handling peaks, clearing backlogs or completing specific projects.
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RIVIAM DIGITAL CARE LIMITED
RIVIAM’s Immunisations eConsent service enables providers of school-aged children's vaccinations to co-ordinate digital immunisation programmes to improve vaccination uptake and increase productivity.
The service includes eConsent, online appointment booking, triage and clinic scheduling tools, mobile application for school nurses, school portal, auto-update clinical systems, CHIS NIVS and self service reporting.
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Kick ICT
We help customers realise the efficiencies, security and reliability offered by Business Central, Microsoft’s comprehensive business management solution for SME organisations. Unify data, enhance customer relationships, make better decisions and accelerate business transformation, all based on sound financial information.
Our service includes developing, consulting, deploying and supporting BC
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Ve3 Global Ltd
VE3 helps clients implement Oracle CX Cloud Services through Zoom-to-Cloud and Business-First methodologies, covering CX Sales, B2B/B2C Service Cloud, Marketing Cloud (Eloqua, Responsys), CX Unity/Infinity, CPQ Cloud, Commerce Cloud, Field Service Cloud, Subscription Management Cloud, Customer Data Management, Digital Assistant, and Intelligent Advisor, plus Digital Customer Service.
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Freshworks Inc.
Freshsales Suite is a unified, 360 degree sales and marketing CRM software by Freshworks. With an intuitive UI and powerful feature set including AI based lead scoring, visual deal pipeline, and intelligent workflow automations, Freshsales gives businesses everything they need to manage their sales in a hassle free package.
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Causeway Technologies Limited
Improve tender and bid processes by transforming how you manage and send tenders. Eliminate scattered documents, emails and manual tasks by consolidating all your enquiries, manage Bills of Quantities, and making sure your supply chain can access the most up to date project documents, assign trades, and send bids simultaneously.
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BookingLab
We've co-created a cutting-edge Short Breaks Booking System with leading children's services teams. This end-to-end digital short breaks service enables you to manage registrations, bookings, communications, payments, short breaks providers, and reporting for trips, overnight bookings, clubs and activity bookings, max cards, and ticketing services—all in one, easy-to-use booking system.
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Softcat Limited
The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APPSC24GC14
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Kick ICT
We’ve adapted Business Central, Microsoft’s comprehensive business management solution for SME organisations, to meet the unique finance and ERP demands of the construction industry. Unify your data, enhance customer relationships, build intelligence into decision making and accelerate business transformation, all based on sound financial information.
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Esuasive
Esuasive Housing ASB is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.
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Digital Modus Ltd
Citizen interactive issue reporting and case management solution for Local Authorities built on Salesforce technology that streamlines customer support processes. With intuitive tools for efficient problem tracking, resolution, and customer engagement, organisations can deliver top-tier service. Enables seamless communication and comprehensive issue resolution for enhanced customer satisfaction and retention.
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Softcat Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHS2024GC14
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for managing your organisations historic cases.
Infreemation Archive and store all case types such as (but not limited to) complaints, FOI, SAR, GDPR, incidents, compliments and comments and feed back from your website.
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Abavus.co.uk
Our Communications Plugin allows you to schedule and send targeted communications to customers. Customers are able to subscribe and unsubscribe from content feeds maintained by your authority. The plugin can also be used as a communication overlay for service activities, such as collection reminders, renewal reminders, or general service-related communications.
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Softcat Limited
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCS2024GC14
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Leicestershire Health Informatics Service
The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.
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BRIGHTLY SOFTWARE LIMITED
A market leading provider of enterprise asset management software enabling asset owners, stakeholders and partners to manage assets collaboratively to achieve business outcomes underpinned by ISO55001. Designed to empower customers with information to inform outcome based decisions on repair, maintenance and investment for assets. We make smart simple.
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Ceox
Ceox’s Citizen Facing Services with Power Pages Portal Development enables Public Sector Organisations to build engaging digital services to serve external users. Make use of PowerPages and Copilot Studio with a Content Management System for building online transactional websites. Empower your workforce, automate tasks, streamline process and deliver customer satisfaction.
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SABIO LTD
Odigo CCaaS is a mature, enterprise contact centre solution, providing an omni-channel experience at every stage of the customer journey. It has been on the market since 2005 as a native cloud service, has over 400,000 named users and supports more than 3.2 billion interactions per year.