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Pure IP
An eSIM solution to enable mobile integration with Microsoft Teams for calling ideal for frontline and mobile workers, and bring your own mobile strategies. Can offer direct connection to Pure-IP's cloud-based voice network for a complete cloud experience.
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CDW LIMITED
Protecting and governing important data is more challenging and complex than ever. Microsoft Information Protection & Governance solutions help you protect and govern your data wherever it lives, helping you meet both internal and external security and compliance requirements
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Wavenet Ltd
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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GCI NETWORK SOLUTIONS LIMITED
Webex Contact Center offers a next-generation omnichannel cloud platform for customer interactions. AI-powered virtual agents make it simple for customers to communicate while providing options for fast and easy 24/7 self-service, with seamless transition to live agents. This secure, scalable solution minimises upfront costs while driving innovation and flexibility.
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EBO.AI (UK) LTD
EBO's eForms solution represents a step change from 'dumb' onlines forms to 'intelligent', conversation-based data collection
Uniquely, this is done by leveraging the Conversational Form Design functionality in the product.
Through deployed Virtual Assistants the product efficiently gathers forms data across specialties and processes.
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SUREVINE LIMITED
Jodami is a secure video conferencing, voice and instant messaging solution. It provides a cohesive user experience and effective security controls. It is designed to scale appropriately to the needs of any organisation. It can be hosted anywhere, allowing you to take back control of your organisation’s communications.
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VE3 GLOBAL LTD
Our certified Consultants offer top-notch Automation Solutions utilizing cutting-edge technologies including AI (Artificial Intelligence), Low-Code BPM (Business Process Management), Process/Task Mining, OCR (Optical Character Recognition), ODM (Operational Decision Management), and Virtual Assistants/Chatbots. We have partnerships with industry-leading companies like ABBYY, AutomationHero, Bizagi, Camunda, Celonis, IBM, Soroco, and UiPath.
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Getech Limited
Google Voice offers a user-friendly phone solution that functions seamlessly across various devices, and integrates effortlessly with other Google Workspace applications. Google Workspace is a suite of collaborative productivity apps that offer your organisation enterprise-grade features, including email, shared calendars, online document editing and storage, video meetings and more
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SOFTCAT PLC
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
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Network 2 Supplies Ltd
N2S are specialists in large scale multi-site De-installations and decommissioning of IT equipment including desktops, screens, unified comms/telephony and managed print. Utilise a fleet of tracked vehicles to return equipment to headquarters for WEEE recycling or resale.
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DAVIES GROUP LIMITED
The Complaints Management proposition from Davies Technology Solutions (Caresmart), is a templated product within the Foundation Platform. Caresmart makes it easy for organisations to capture, manage, track and report on complaints across the entire business network, ensuring customers experience a consistent and concise approach to resolving their problem within.
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Wavenet
The Wildix cloud communication system is one of the most complete Unified Communications solutions, introducing video conference, chat, and user presence together with a complete range of hardware products. Wildix is the first European cloud solution to be included in the Gartner Magic quadrant.
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VE3 GLOBAL LTD
Exchange Online Protection safeguards your cloud-based or on-premises email with anti-spam and anti-malware protection. It offers financially backed SLAs and guarantees 99.999% network uptime, effectively shielding against 100% of known viruses and 99% of spam. Additionally, it provides reporting and message trace capabilities along with policy-based filtering.
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CDW LIMITED
Online versions of Office with email, instant messaging, video conferencing and co-authoring. Anti-virus and anti-spam, 50Gb mailbox, 1TB file storage, HD video conferencing, Office Online, Team Sites and Enterprise Social Networking.
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CDW LIMITED
Cloud solution for project planning and control, project portfolio management (PPM). Microsoft Project Plan 3 includes Project for the web, creation of Roadmaps and Project Online Professional, and can be used by administrators, portfolio managers, portfolio viewers, project managers, resource managers, team leads, and team members.
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Virgin Media Business
Microsoft Teams Direct Routing provides Public Switched Telephone Network (PSTN) connectivity with Teams and Microsoft Phone System for Teams Business users to make external calls for up to 300 users. Fixed 01 and 02 numbers are Teams phone numbers across enabled Teams clients. Unified Recording service can be added optionally.
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VE3 GLOBAL LTD
VE3's customer experience services offer a self-service, cloud-based contact center solution that simplifies the process of delivering enhanced customer service at a reduced cost for businesses. The user-friendly graphical interface in Amazon Connect allows non-technical users to effortlessly design contact flows, oversee agents, and monitor performance metrics.
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NEO TECHNOLOGY LIMITED
Empower staff and residents with offline functionalities and a mobile app powered by Neo Technology. Access essential features, submit requests, and receive alerts seamlessly, even without an internet connection. Improve convenience, engagement, and operational efficiency with this innovative solution.
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Wavenet
Wavenet are a highly regarded MSP that support, sell, and deliver a plethora of Unified Communication and Contact Centre offerings as a service that can facilitate a single occupancy office with less than ten users or a multi-geographical AI enabled CX solution with many thousands of end users.
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Pure IP
Add inbound and outbound calling to Microsoft Dynamics 365 Customer Service platform with using Azure Communications Services. Can offer direct connection to Pure-IP's cloud-based voice network or SBC as a Service for connection to other PBX.
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INSIGHT DIRECT (UK) LTD
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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MaxContact
MaxContact’s powerful contact centre platform offers scalability and flexibility to fit your organisation’s needs. Whether it’s outbound dialling or omnichannel, our solution brings together customer interactions into one seamless platform. Improve customer experience, increase efficiency, and drive continuous improvement with full visibility of your team’s performance – wherever they’re working.
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Jisc Services Ltd
Jisc offers the full range of apps and services within the Microsoft 365 portfolio with pricing models for government, business, education and the third sector. Our support service optimises your use of M365 licensing, maintains a secure environment, and provides access to Microsoft Support. This excludes licencing charges.
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VE3 GLOBAL LTD
Robotic Process Automation (RPA) is our expertise and service category. VE3 delivers straightforward solutions, empowering businesses to operate more efficiently. We offer flexible support services that adapt to your evolving needs, addressing real challenges to deliver tangible, measurable benefits for you and your users.
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Armour Comms
Armour Bridge provides secure controlled access between Armour Mobile and third party Instant Messaging (IM) / chat applications. It supports cross domain interoperability and can use popular open-source capabilities like Matrix to exchange messages with consumer apps like Signal or WhatsApp.
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GLOBAL 4 COMMUNICATIONS LIMITED
8x8’s Contact Platform as a Service. Telephony Contact for superior customer service. Highly compatible. Omnichannel. Customer Interaction via Open API's, AI, CRM integration. Video Integration, Interoperability, SMS
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YUDU Sentinel
Sentinel Spaces is a new major Incident management platform that allows Spaces to be prepared for specific threats, ready for activation. Crisis teams at multi-site locations can run local incidents with central oversight.
Tools include, mass notification, secure chat, conferencing, document distribution, task management, decision and audit logs.
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Cinos
Adopt digital-first engagement with our Communications Platform as a Service (CPaaS) solution. Seamlessly integrate communication channels, SMS, voice, digital and video into your applications. Empowers public sector organisations with scalable, secure, and API-driven digital engagement tools. Enhance citizen experience and streamline operations with Enterprise-class orchestration of your communications.
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NEC SOFTWARE SOLUTIONS UK LIMITED
NEC provide the full suite of Control Room software providing CAD and ICCS functionality. The following functionality is included Telephone call routing and ACD, call collection, incident management, resource management, radio integration and mapping. Our solutions are fully resilient and supplied to both Emergency Service and secondary service control rooms.
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INGENTIVE LIMITED
Ingentive has extensive experience in supporting organisations with Microsoft Teams implementation and optimisation, facilitating enhanced collaboration and communication. Our expertise guides clients in structuring Teams, channels, and integrations for optimal functionality. We also offer tailored training sessions to maximise employee adoption and utilise the full range of Microsoft Teams features.