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MegaNexus Ltd
CAPTR is a secure, cloud-based case management and reporting platform, for the Justice sector (Prison, Probation, Offender). CAPTR gives Key Workers and Commissioners tools to track, evidence and report on project and service user progress while harnessing AI to provide targeted content to improve outcomes.
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CEOX SERVICES LTD
Empower your workforce with a Welsh Language (Cymraeg) Canvas App to enhance service delivery and adhere to Welsh Language Measure of 2011. Platform can be used to offer other bi-lingual language options. Provides citizens with an externally-facing portal with multi-lingual functionality. Portal facilitates access to government services and information.
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PHOENIX SOFTWARE LIMITED
The SMART AI Mental Health Assistant uses human parity AI technology and self-service to improve mental health and wellbeing support services 24/7, while reducing service delivery costs. Designed to streamline the processes in mental health support, where time is of the essence.
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Netpremacy Limited
Google Workspace Frontline edition resold via Netpremacy (authorised Premier Partner). A suite of productivity tools designed for Cloud, users working anywhere, on any device. Google Frontline edition is aimed at workers who are not ordinarily office based in their role and as such includes Gmail, Calendar, Drive, Meet and Chat.
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CEOX SERVICES LTD
Ceox’s Desktop Automation with Power Automate Desktop enables Public Sector Organisations to automate mundane tasks with a Robotic Process Automation (RPA) Robot on your PC’s Desktop. Enable workers to quickly build secure and scalable workflows, enabling the automation of mundane tasks, freeing team members up to perform higher-value activities.
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Zoho Corporation Limited
Zoho Projects simplifies project management with cloud-based tools for task tracking, resource allocation, time management, collaboration, Gantt charts, document sharing, issue tracking, custom workflows, and mobile access. Streamline your projects effortlessly with comprehensive features for efficient planning, execution, and delivery.
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Silver Lining Convergence Limited
Our solutions enable you to create omnichannel & personalised experiences, collaborative customer service across single or multi-site organisations and facilitates for a range of complimentary integrations that add even more value to your business. Each bespoke build is tailored to your business.
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CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED
Cloud Office Productivity includes Office ProPlus Word, Excel, PowerPoint, OneNote, co-authoring, Outlook Exchange Email, Teams, Instant Messaging, voicemail, video dial-in conferencing, SharePoint collaboration and team sites, OneDrive, Yammer, enterprise social networking, Encryption, Data Loss Protection, Rights Management. Mobile (iOS, Android, Windows phone), desktop (Windows, Mac). See https://products.office.com/en-gb/secure-productive-enterprise
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Armour Comms
UK company providing NCSC CPA certified secure mobile communications enabling interoperability by extending the reach of mobile secure communications to the desk phones in your enterprise.
Cost-effective, secure voice, video, conferencing, instant messaging, group chat, cross-domain, unified comms, fully auditable. Cloud-based or on-premises deployments UK OFFICIAL SENSITIVE, Advanced Mobile, SECRET.
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Brandwatch
Brandwatch, a leader in social media listening, enables over 10,000 global brands to engage customers swiftly. Offering tailored solutions for social media monitoring, management, and engagement, it provides invaluable social insights. From content marketing to influencer marketing, Brandwatch ensures businesses thrive in the dynamic social landscape while enhancing customer engagement.
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Design IT Solutions (Trading as Panoptech)
MiX is a combination of a secure mobile application and a central server solution, to facilitate encrypted messaging between deployed and internal groups within an organisation. Messages can be sent between members of a broadcast group or just between individuals, with the content being centrally stored and moderated, if required.
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INTEGRITY360 LIMITED
Galaxkey Enterprise Cloud is a CPA Certified solution providing pure end-to-end Email encryption, file encryption, Secure Workspace collaboration and Digital Document Signing. Features include: email revocation, classification, notifications, geofencing, digital signatures, secure collaboration and file sharing capabilities. All centrally managed with complete white labelling capabilities. CPA Certified by the NCSC.
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Inform Communications Ltd
24/7 automated data collection with Engage's Telephony Voice and Survey Forms. This service features real-time multi-lingual speech-to-text conversion, seamless system integration, and strict DPA/GDPR compliance. Customisable, secure, and accessible 24/7, it's designed to enhance self-service via the telephone. Comprehensive analytics provide instant feedback and reporting.
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INTUITY COMMUNICATIONS LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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DATASUMI LTD
Elevate policy analysis using state-of-the-art generative AI technology with Datasumi's service. We utilise sophisticated Generative AI features to provide a revolutionary method for examining complex policy issues, creating simulated scenarios, and developing insightful, data-driven policy recommendations.
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SOFTCAT PLC
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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ServiceKey
Boost productivity and security with Microsoft 365 Business. Adapt to the hybrid work era and protect against cyber threats.
Work the way you want, almost anywhere, with up-to-date desktop, mobile, and web versions of Word, Excel, PowerPoint, and Outlook, along with business intelligence tools to help run/grow your business.
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Verint Systems Inc.
Verint Channel Automation enables you to deliver asynchronous customer-centric experiences across any channel. Verint Channel Automation equips the workforce with a single pane experience for customer engagement, unifying interactions, and channels with humans and bots working together to optimize every interaction and provide a seamless, cross-channel experience while accelerating ROI.
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GCI NETWORK SOLUTIONS LIMITED
Nasstar Talk is a flexible, customisable Unified Communications system, that makes life easier and better for your users and your customers. Tailored to individuals, it meets the needs of all staff and it’s easy to make changes without the worry of adding or removing physical lines.
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BOUNCE AGENCY LIMITED
Serious Incident Manager (SIM) is a secure, cloud-based platform for coordinating multi-agency responses to serious incidents. Designed with the London VRU and Met Police, it supports real-time collaboration between police, councils, NHS and others to improve incident visibility, response workflows, and inter-agency communication.
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Capventis
Capventis is a reseller and premier partner of Zendesk. Specialised in the implementation and optimisation for Zendesk for Customer Service, HR, ITSM, and complex use cases for customer-facing and internal teams. Zendesk is a SaaS platform that allows organisations to interact with their customers and employees, across any channel
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INSIGHT DIRECT (UK) LTD
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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ATOS IT SERVICES UK LIMITED
The Atos Private Cloud Voice and Contact Centre service is based on the Mitel Unify OpenScape portfolio and leading partner products to provide a robust and reliable integrated voice, contact centre and collaboration services with optional on-site survivability.
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WN CORPORATE SERVICES TRADING LIMITED
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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GCI NETWORK SOLUTIONS LIMITED
Webex Contact Center offers a next-generation omnichannel cloud platform for customer interactions. AI-powered virtual agents make it simple for customers to communicate while providing options for fast and easy 24/7 self-service, with seamless transition to live agents. This secure, scalable solution minimises upfront costs while driving innovation and flexibility.
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OMILIA NATURAL LANGUAGE SOLUTIONS LTD
Omilia Cloud Platform (OCP) is a massively scalable, globally reachable, highly-reliable platform, upon which customers can create scalable and reliable omnichannel automation solutions, in a secure and consistent fashion. OCP enables clients worldwide to augment customer communication with human-like Conversational automation services over any channel/location/language, and at any scale.
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Computacenter (UK) Ltd
Enabling users by digitising the IT service desk front-end, using an interactive intuitive portal (integration possible with BMC Remedy and ServiceNow) and a mobile app ensures access from the desktop, a range of tablets and mobile devices. Users self-serve for IT knowledge/support and perform routine tasks, like automated password resets.
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EBO.AI (UK) LTD
EBO's eForms solution represents a step change from 'dumb' onlines forms to 'intelligent', conversation-based data collection
Uniquely, this is done by leveraging the Conversational Form Design functionality in the product.
Through deployed Virtual Assistants the product efficiently gathers forms data across specialties and processes.
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Verint Systems Inc.
Verint Intelligent Virtual Assistant (IVA) delivers human-emulated, conversational AI that powers personalised, secure and intelligent interactions across any channel to improve CX, boost revenue and lower costs. It transforms CX by answering complex questions, executing solutions, delivering the right outcomes, and continuously improving.
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FINTEK SOFTWARE LIMITED
Pat is a sexual health chatbot which can answer natural language questions from users, and provide sexual health advice. It can be deployed on services' websites and provide automated service signposting and 24/7 advice. It is suitable for high-risk applications since it relies on scripted responses rather than generative AI.