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INTUITY COMMUNICATIONS LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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DATASUMI LTD
Elevate policy analysis using state-of-the-art generative AI technology with Datasumi's service. We utilise sophisticated Generative AI features to provide a revolutionary method for examining complex policy issues, creating simulated scenarios, and developing insightful, data-driven policy recommendations.
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Softcat Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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SERVICEKEY
Boost productivity and security with Microsoft 365 Business. Adapt to the hybrid work era and protect against cyber threats.
Work the way you want, almost anywhere, with up-to-date desktop, mobile, and web versions of Word, Excel, PowerPoint, and Outlook, along with business intelligence tools to help run/grow your business.
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Verint Systems Inc.
Verint Channel Automation enables you to deliver asynchronous customer-centric experiences across any channel. Verint Channel Automation equips the workforce with a single pane experience for customer engagement, unifying interactions, and channels with humans and bots working together to optimize every interaction and provide a seamless, cross-channel experience while accelerating ROI.
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GCI Network Solutions Ltd
Nasstar Talk is a flexible, customisable Unified Communications system, that makes life easier and better for your users and your customers. Tailored to individuals, it meets the needs of all staff and it’s easy to make changes without the worry of adding or removing physical lines.
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Bounce Agency
The Community Safety Manager is a set of digital tools that support Police incident alerting, planning, coordination, reporting and response to minimise community impact.
Designed in partnership with the London Violence Reduction Unit and the Metropolitan Police, the system is proven to coordinate teams effectively.
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Capricorn Ventis Ltd.
Capventis is a reseller and premier partner of Zendesk. Specialised in the implementation and optimisation for Zendesk for Customer Service, HR, ITSM, and complex use cases for customer-facing and internal teams. Zendesk is a SaaS platform that allows organisations to interact with their customers and employees, across any channel
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Insight
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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Wavenet Ltd
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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GCI Network Solutions Ltd
Webex Contact Center offers a next-generation omnichannel cloud platform for customer interactions. AI-powered virtual agents make it simple for customers to communicate while providing options for fast and easy 24/7 self-service, with seamless transition to live agents. This secure, scalable solution minimises upfront costs while driving innovation and flexibility.
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OMILIA NATURAL LANGUAGE SOLUTIONS LTD
Omilia Cloud Platform (OCP) is a massively scalable, globally reachable, highly-reliable platform, upon which customers can create scalable and reliable omnichannel automation solutions, in a secure and consistent fashion. OCP enables clients worldwide to augment customer communication with human-like Conversational automation services over any channel/location/language, and at any scale.
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Computacenter (UK) Ltd
Enabling users by digitising the IT service desk front-end, using an interactive intuitive portal (integration possible with BMC Remedy and ServiceNow) and a mobile app ensures access from the desktop, a range of tablets and mobile devices. Users self-serve for IT knowledge/support and perform routine tasks, like automated password resets.
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EBO
EBO's eForms solution represents a step change from 'dumb' onlines forms to 'intelligent', conversation-based data collection
Uniquely, this is done by leveraging the Conversational Form Design functionality in the product.
Through deployed Virtual Assistants the product efficiently gathers forms data across specialties and processes.
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Verint Systems Inc.
Verint Intelligent Virtual Assistant (IVA) delivers human-emulated, conversational AI that powers personalised, secure and intelligent interactions across any channel to improve CX, boost revenue and lower costs. It transforms CX by answering complex questions, executing solutions, delivering the right outcomes, and continuously improving.
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FINTEK SOFTWARE LIMITED
Pat is a sexual health chatbot which can answer natural language questions from users, and provide sexual health advice. It can be deployed on services' websites and provide automated service signposting and 24/7 advice. It is suitable for high-risk applications since it relies on scripted responses rather than generative AI.
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Arrow Business Communications Limited
Talkdesk CX Cloud is an end-to-end cloud native (CCaaS) solution incorporating a comprehensive suite of applications including customer self-service, omni-channel engagement, workforce engagement, employee collaboration and customer experience analytics. Talkdesk CX Cloud includes AI applications that automate customer self-service, empower agents, mitigate fraud, and operationalise AI that enables service transformation.
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Surevine
Jodami is a secure video conferencing, voice and instant messaging solution. It provides a cohesive user experience and effective security controls. It is designed to scale appropriately to the needs of any organisation. It can be hosted anywhere, allowing you to take back control of your organisation’s communications.
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VISIONABLE UK LTD
Secure and trusted video calling for hospital in-patients, care & nursing home residents to connect with friends and family. Vital in ensuring patients can connect with loved ones when in-person visits aren’t possible. Can be used for one to one secure meetings using native resolution with secured 256-bit encryption.
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HSO Enterprise Solutions Limited
The Hso GovAcc contains out-of-the-box processes for information governance request and feedback case management, including FOI/EIR, SAR, Data Breach, Member Enquiries, Complaints and Feedback.
It is built on Dynamics 365 and Power Platform, allowing organisations to quickly deploy ready-made processes, but with the flexibility to configure it to individual needs.
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Getech Limited
Google Voice offers a user-friendly phone solution that functions seamlessly across various devices, and integrates effortlessly with other Google Workspace applications. Google Workspace is a suite of collaborative productivity apps that offer your organisation enterprise-grade features, including email, shared calendars, online document editing and storage, video meetings and more
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Ceox
Ceox’s Power Automate Robotic Process Automation (RPA) enables Public Sector Organisations to do more with less. Microsoft’s Power Automate, part of Power Platform, enables users to quickly build secure and scalable Intelligent Automation (RPA) workflows, enabling the automation of mundane tasks, freeing team members up to perform higher-value activities.
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Softcat Limited
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
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Levett Consultancy Ltd
Essentials editions are designed to integrate seamlessly with your existing email solution, providing your organisation with collaboration tools, video conferencing, and enterprise-grade security. All Essentials editions offer seamless integration with your existing solutions, creating a productive hybrid environment for your end-users.
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DAVIES GROUP LIMITED
The Complaints Management proposition from Davies Technology Solutions (Caresmart), is a templated product within the Foundation Platform. Caresmart makes it easy for organisations to capture, manage, track and report on complaints across the entire business network, ensuring customers experience a consistent and concise approach to resolving their problem within.
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INET
data science cloud services bring together the components and data science expertise required to unlock the benefits of migration to the Cloud. We provide the discovery, understanding of business outcomes, advanced analytical techniques, and data 'squads' with expertise in Cloud-based data tools, algorithms and statistical packages.
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DATASUMI LTD
Elevate your customer engagement by utilising advanced Generative AI for tailored customer experiences. This groundbreaking service goes beyond conventional approaches, employing chatbots, recommendation systems, and content personalisation to foster distinctive and impactful interactions. Take your customer experience to unprecedented heights with this transformative service.
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Ceox
Ceox’s Mobile App Development using Power Apps enables Public Sector Organisations to build native Mobile Apps for iOS and Android using the Power Platform. Power Apps provides an easy, quick way to build Mobile Apps, for internal use and engaging with citizens. Build Native Apps, Responsive Apps or PWAs.
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Ve3 Global Ltd
VE3's customer experience services offer a self-service, cloud-based contact center solution that simplifies the process of delivering enhanced customer service at a reduced cost for businesses. The user-friendly graphical interface in Amazon Connect allows non-technical users to effortlessly design contact flows, oversee agents, and monitor performance metrics.
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DATASUMI LTD
Datasumi's innovative Generative AI service aims to transform efforts in monitoring air quality. Our algorithms skillfully examine pollution data from multiple sources, such as sensors and satellite imagery, to provide insights. Areas with high pollution levels are pinpointed, and strategies for intervention are formulated to enhance public health.