-
MAKE TIME COUNT TODAY LTD
User centric Case Management solution developed around the question "how can we help".
Puts users at the centre of their journey.
For companies to manage their:
- End users
- Staff Member
- Projects and interventions that they organise
Enables multi-agency collaboration delivering positive change for your users.
-
THISCOVERY LTD
Thiscovery is an online platform that hosts healthcare improvement and innovation projects engaging staff, patients and other stakeholders. This includes crowd-sourcing, service re-design, consultation, research, evaluation. In addition, Thiscovery hosts a crowd of 10,000 registered users and has community functionality such as forums, webinars and news feeds.
-
IBM UNITED KINGDOM LIMITED
Get deep insights from your data, interact with customers and employees on their terms, and train your AI systems on the language of your industry. Infuse AI into your applications to make more accurate predictions, automate decisions and processes, and optimize your team’s time. https://www.ibm.com/watson/products-services
-
ITS COMPUTING LIMITED
Investigations management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Automation and digitisation of investigative processes, citizen interaction, escalation procedures, mobile working, reporting and BI. A simple UI and dashboard for staff to manage investigations, with a portal for mobile device submission and management.
-
CLARITAS SOLUTIONS LIMITED
Empower case managers to support victims and vulnerable people at every stage of their journey. Secure, scalable, with UK GDPR and DPA Pt3 compliance. Quick and flexible deployment with no upfront costs. Full multi-agency working utilising cutting edge technology ensuring full UK Data Sovereignty for efficient, sustainable, and legal operations.
-
AKITA SYSTEMS LIMITED
Akita Intelligent Solutions will deploy a new instance of Microsoft Dynamics 365 Business Central into your organisation at a fixed price.
-
SmartSurvey Limited
The Citizen Engagement Platform is designed to enhance the interaction between governments and citizens. It supports robust feedback mechanisms and real-time engagement, helping government bodies to understand and meet the needs of the community, improve service delivery, and increase public trust and participation.
-
CHARTERHOUSE VOICE & DATA LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
-
APTO SOLUTIONS LIMITED
The apto digital services forms platform offers digital by default transactions through the production, submission and management of electronic forms (eforms) including all types of attachments. This is anytime, anywhere, any place, any device, digital service management and capture for external and internal users including offline use.
-
INOAPPS LIMITED
SecurePass provides employees without a corporate email account a self-service option to reset Oracle passwords. Failed login attempts trigger a link to the SecurePass landing page. After validating personal information, a new password is generated without having to contact the IT Helpdesk.
-
NETPREMACY LIMITED
Zendesk Suite is designed with agents in mind, putting multiple channels and relevant context all in one place. It’s a unified agent workspace, helping your team provide a faster, more personal experience to your customers. Netpremacy is an official Zendesk partner experienced in Central Gov, Local Gov and NHS
-
SmartSurvey Limited
Our comprehensive Customer Experience Platform equips organisations with essential tools to enhance interactions through detailed analysis and real-time feedback. Improve decision-making and customer satisfaction with actionable insights across your touchpoints.
-
NG BAILEY IT SERVICES LIMITED
NG Bailey offers a Contact Centre Communications service
Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud.
Working with world leading providers such as, Gamma, Ring Central and Mitel.
Our Services can be integrated with Microsoft, Amazon or Google Platforms
-
RA Information Systems
A single platform designed to effectively manage any open space, park, street or landscape assets, grounds maintenance and equipment from inspection and risk identification, through to maintenance, budgeting, processing enquiries and reporting. https://ra-is.co.uk/asset-mapping-and-management-system/
-
KONICA MINOLTA BUSINESS SOLUTIONS (UK) LIMITED
InfoArchive is an enterprise archiving platform to secure and leverage application data (structured and unstructured). It enables legacy application retirement and decommissioning; optimisation of production environments; application data integration and re-use to support new users, cloud applications and analytics. Retention and compliance through easily accessible unified archive with reduced TCO.
-
CIVICA UK LIMITED
Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.
-
DELAWARE DIGITAL LLP
Delaware specialise in the design, implementation, and support of Microsoft Dynamics 365 Customer Service. Leveraging the power of Dynamics 365, organisations can effectively manage case loads, automatically route case to agents, utilise GenAI powered responses to reduce time and cost to serve and deliver higher quality service to citizens.
-
ASPIRE SOFTWARE SYSTEMS LIMITED
On Wellbeing is a corporate skills-based digital health app that removes barriers to support, is accessible, inclusive, wide-reaching and cost-effective. It offers 3 engaging scaffolded digital spaces to help individuals and organisations thrive and support organisations to implement sustainable wellbeing strategies: 'My Toolbox, 'My Space' and 'My Community'.
-
VE3 GLOBAL LTD
Power Automate democratizes intelligent automation by empowering everyone, from end users to experts at the forefront of technology, to seamlessly build secure, automated solutions that combine robotic process automation (RPA) and digital process automation (DPA) into a single cloud-based solution.
-
LinkedIn Ireland Unlimited Company
LinkedIn Learning is an online educational platform that helps you discover and develop business, technology-related, and creative skills through expert-led course videos. LinkedIn Learning offers a vast content library, as well as learning and development tools and support.
-
C365Cloud
C365Cloud can help housing providers to complete asbestos surveys and reviews, through bespoke mobile forms, and automated data extraction from supplier PDF certificates, ensuring one central point of control for your asbestos compliance. The solution supports interactive floor plans highlighting exactly where asbestos is within a property.
-
Espire Infolabs Limited
Espire offers Digital Experience/ AMS catering to development of bespoke enterprise apps using Java , .Net,PHP, Oracle (Forms, Apex) , Angular, React, JavaScript, SQL DBA, Azure/AWS cloud computing and Force.com. We have competency in consulting, Business Analysis, designing, datamining/warehousing, service automation, developing/implementation,testing (manual and Automated), monitoring and providing managed services.
-
ABAVUS LIMITED
Our Highways and Street Lighting defect and inspection management capability enables local authorities to fully manage their roads and street light assets digitally. Includes end-to-end mobile task management. Assets can be uploaded in bulk or individually for use in transactions and mobile inspections or observations.
-
ROCKTIME LIMITED
Rocktime's verso™ Pest Control Booking Software can be used as a stand alone system or fully integrated to support citizens booking appointments and paying for pest control, tailored to mirror and improve local authority internal processes with intelligent workflows.
-
BOOMERANG I-COMMS LTD
Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
EXPERIAN LIMITED
A channel agnostic identity checking solution, which takes the details input and matches to the Experian UK bureau, using a number of data points such as Forename/Surname, Address and Date of Birth to confirm the strength and existence of an individual’s identity. Checks can also be made to provide contra-indicators
-
COMMIFY UK LIMITED
Send messages through our SMS and WhatsApp channels and have two-way SMS and WhatsApp conversations. Through SMS and WhatsApp, you can keep customers informed of changes to terms, new appointments, reminders and general information. Control conversations through the easy to use Esendex SMS portal or via your CRM using API.
-
BOOMERANG I-COMMS LTD
Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.
-
Mitra Innovation
As a WSO2 Platinum Partner, Mitra has spent well over a decade helping clients deliver integration, API management and IAM projects. We specialize in Open Banking (OB), Insurance, Financial Services, Healthcare and Telecommunications, and have applied WSO2 technology to the business problems and opportunities of our clients in 20+ countries.