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INSIGHT DIRECT (UK) LTD
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHI2024GC14
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VE3 GLOBAL LTD
Advanced eDiscovery reduces your eDiscoverycosts by using machine learning to analyse relevant data, to allow more efficient document review and data reduction decisions. You can work with data stored in Exchange Online, SharePoint Online, OneDrive for Business, and Teams for Business.
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides online licensing application and data collection automation, data validation and process transformation. Used across multiple LAs, as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, power all public sector licensing schemes and data collection requirements.
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SmartSurvey Limited
SmartSurvey provides FFT (Friends and Family Test) surveys tailored for the NHS to efficiently capture patient feedback. This solution enables quick analysis and implementation of changes based on direct patient inputs, improving service responsiveness and patient satisfaction across healthcare services.
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EXTRA TECHNOLOGY LIMITED
We resell Automation Anywhere's Enterprise A360 product suite, their latest intelligent Digital Workforce platform which provides RPA as a service for businesses of all sizes. Highly intuitive, it is suitable for business users and managers through to technical RPA developers and allows the robotisation of repetitive and logical processes.
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Docuflow Ltd
A complete cloud accessed software platform to transform your paper forms into digital forms and data collection, low cost, easy to use and quick to set up and maintain. Available on Windows, IOS and Android, demonstrations and free trials available.
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NEO TECHNOLOGY LIMITED
Optimise your housing operations with Propsys360’s end-to-end repair-management solution. Seamlessly coordinate jobs, assign operatives and materials, and unlock real-time analytics that surface bottlenecks, spotlight savings, and empower confident, data-led decisions tailored to the unique demands of social-housing maintenance.
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CINOS LIMITED
Seamless cloud communications with Webex Calling. Improve your organisation's connectivity with a cloud-based calling solution, enabling secure and reliable voice communication across devices. Benefit from advanced features like HD audio, voicemail-to-email, and seamless integration with other collaboration tools. Transform your business communications with Webex Calling.
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VE3 GLOBAL LTD
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCS2022GC13
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WAVENET LIMITED
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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INSIGHT DIRECT (UK) LTD
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHI2024GC14
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SOFTCAT PLC
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCHS2024GC14
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Appian Software International LLC
The Abstraction Platform combines Data Fabric, low-code, iBPM, and case management. Abstracting the complexity of interacting with data sources, providing a unified interface for accessing and manipulating data. Creating applications without needing knowledge of underlying data structures or technologies regardless of the data origin or format. APP24GC14
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Node4 Ltd
FlowCase, built on Microsoft Dynamics 365, revolutionises public sector case management. Offering web self-service, process automation, and SLA monitoring, it significantly reduces workloads and case resolution times. Real-time dashboards and reporting enhance decision-making, ensuring a consistent, efficient case management process that improves overall performance.
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Redwood Technologies Ltd
Redwood Technologies provides an Omni-Channel Cloud Contact Centre solution, known as storm®. storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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Epaccsys Limited
Epicor System provider Epaccsys have been supplying Epicor Systems and Epicor solutions for over 15 years with Epicor E10 software. The full suite of Epicor ERP System modules available include Financial, Distribution, Supply Chain Management and Project Management.
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TEXUNA TECHNOLOGIES LTD
Identity Provider (IdP) with Role-Based Access Control (RBAC) Lifecycle for enterprise authentication and authorisation.
Secure API-driven access to any application with centralised IAM policies. Integrate identity information across user journey lifecycle for joiners, movers and leavers.
OAuth and SAML-based Single Sign-On for behaviour tracking and attribute exchange between integrated systems.
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MAKE TIME COUNT TODAY LTD
User centric Case Management solution developed around the question "how can we help".
Puts users at the centre of their journey.
For companies to manage their:
- End users
- Staff Member
- Projects and interventions that they organise
Enables multi-agency collaboration delivering positive change for your users.
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THIS LABS LTD
Thiscovery is an online platform that hosts healthcare improvement and innovation projects engaging staff, patients and other stakeholders. This includes crowd-sourcing, service re-design, consultation, research, evaluation. In addition, Thiscovery hosts a crowd of 10,000 registered users and has community functionality such as forums, webinars and news feeds.
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IBM UNITED KINGDOM LIMITED
Get deep insights from your data, interact with customers and employees on their terms, and train your AI systems on the language of your industry. Infuse AI into your applications to make more accurate predictions, automate decisions and processes, and optimize your team’s time. https://www.ibm.com/watson/products-services
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ITS COMPUTING LIMITED
Investigations management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Automation and digitisation of investigative processes, citizen interaction, escalation procedures, mobile working, reporting and BI. A simple UI and dashboard for staff to manage investigations, with a portal for mobile device submission and management.
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CLARITAS SOLUTIONS LIMITED
Empower case managers to support victims and vulnerable people at every stage of their journey. Secure, scalable, with UK GDPR and DPA Pt3 compliance. Quick and flexible deployment with no upfront costs. Full multi-agency working utilising cutting edge technology ensuring full UK Data Sovereignty for efficient, sustainable, and legal operations.
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AKITA SYSTEMS LIMITED
Akita Intelligent Solutions will deploy a new instance of Microsoft Dynamics 365 Business Central into your organisation at a fixed price.
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SmartSurvey Limited
The Citizen Engagement Platform is designed to enhance the interaction between governments and citizens. It supports robust feedback mechanisms and real-time engagement, helping government bodies to understand and meet the needs of the community, improve service delivery, and increase public trust and participation.
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CHARTERHOUSE VOICE & DATA LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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APTO SOLUTIONS LIMITED
The apto digital services forms platform offers digital by default transactions through the production, submission and management of electronic forms (eforms) including all types of attachments. This is anytime, anywhere, any place, any device, digital service management and capture for external and internal users including offline use.
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INOAPPS LIMITED
SecurePass provides employees without a corporate email account a self-service option to reset Oracle passwords. Failed login attempts trigger a link to the SecurePass landing page. After validating personal information, a new password is generated without having to contact the IT Helpdesk.
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Netpremacy Limited
Zendesk Suite is designed with agents in mind, putting multiple channels and relevant context all in one place. It’s a unified agent workspace, helping your team provide a faster, more personal experience to your customers. Netpremacy is an official Zendesk partner experienced in Central Gov, Local Gov and NHS
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SmartSurvey Limited
Our comprehensive Customer Experience Platform equips organisations with essential tools to enhance interactions through detailed analysis and real-time feedback. Improve decision-making and customer satisfaction with actionable insights across your touchpoints.
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NG Bailey IT Services Limited
NG Bailey offers a Contact Centre Communications service
Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud.
Working with world leading providers such as, Gamma, Ring Central and Mitel.
Our Services can be integrated with Microsoft, Amazon or Google Platforms