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Farthest Gate Limited
The Liberator CAZ solution is a market leading module forming part of the Liberator suite of products. Liberator CAZ can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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BLUE PRISM LIMITED
SS&C Blue Prism Process Intelligence deeply integrates best-of-breed process mining and task mining with intelligent automation and BPM to facilitate decision-making and deliver a unified workforce with the ability to monitor, respond and predict future outcomes. The solution is delivered for self-installation and configuration within your own cloud instance.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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DELOITTE LLP
Implementation services of the Zoho SaaS suite of 50+ highly configurable low-code applications that support business activities. Implementation, integration, configuration, licensing and support services of the application suite including HR, CRM, Workflow, Outreach, Survey, Consultation, Data Presentation, Finance, Recruitment tools and more.
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Citycom Technologies Limited
Access all your communication apps through a single platform, integrate with Microsoft Teams Operator Connect or Direct Routing, Call Recording, Contact Centre, Built-in Quality of Service, Fully Managed.
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BRITANNIC TECHNOLOGIES LIMITED
Bizvu Messaging allows clients to bring together webchat, chatbot, social channels and messaging platforms (both Public comments and Direct Messaging) into a single hub, giving agents the opportunity to respond across channels without needing multiple interfaces. The platform can also provide targeted routing into any contact centre or CRM system.
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Puzzel Limited
Puzzel Workforce Management enables resource planners to accurately forecast demand and generate instant schedules optimised to deliver the highest service levels for your customers, the best experience for your workers, and the lowest operational cost for your business.
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SAGlobal (Europe) Ltd
D365 CRM offers a set of CE solutions that improve how you interact and do business with your customers. Designed to help you manage your client relationships by streamlining processes, centralizing client information, providing analysis, and enabling responsive customer service, the solutions cover Sales, Customer Service, Marketing and Field Services.
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VE3 GLOBAL LTD
VE3's Customer Engagement Solution, formerly known as Dynamics CRM, encompasses Sales, Marketing, Customer Service, Field Service, and Project Service Automation (PSA).
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GAMMA NETWORK SOLUTIONS LIMITED
We help organisations rapidly deploy and adopt Amazon Connect by applying our expert knowledge to avoid common pitfalls, provide a modular outcomes-based approach to deliver key functionality, deploy solutions faster with our pre-packaged accelerators and support our customers on-going with 24x7 managed service offerings.
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ARCUS GLOBAL LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHA2024GC14
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Wavenet
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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COHESIVE UK GROUP LIMITED
Maximo Application Suite (MAS) provides Enterprise Asset Management (EAM) using IBM Maximo, underpinned by Cohesive's robust, integrated lifecycle workflow processes. We combine Maximo, our industry expertise across asset/performance management in all sectors with a class-leading hosting service to improve efficiency and effectiveness of maintenance and facilities management operations.
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NICE SYSTEMS UK LIMITED
NICE WFM/EEM addresses all WFM needs: accuracy, simplicity, reliability, visibility, engagement. NICE WFM includes forecasting, planning, scheduling, daily management and communication, transforming operational efficiency while engaging employees across the entire operation. Value Realization Services leverages the full depth of NICE functionality, helping organisations drive business impact, the faster, the better.
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Dentsu UK Limited
Merkle provides CDP implementation and management services. These services are often taken up alongside our fully managed service offering, which allows clients to outsource the production of omnichannel marketing campaigns. We are agnostic on partners and have experience with Adobe, Salesforce, Bloomreach, Braze, TreasureData, Tealium, and others.
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SABIO LTD
Amazon Connect is a mature, enterprise contact centre solution, providing an excellent customer omni-channel experience. It is a tightly coupled capability alongside Salesforce and Salesforce Service Cloud and has more than 10 billion interactions per year. It has been deployed at scale for many organisations, including in the public sector.
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Dentsu UK Limited
Google Analytics 360 is a hosted, SaaS web analytics platform used for measurement of websites and marketing channels.
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ACCESS UK LTD
Access Mobile TEC solutions include personal alarms with location-based technology built in therefore offering individuals support both inside and outside the home. Different form factors are available including a pendant alarm, mobile app and a wrist-worn watch. Settings are configurable to each individual depending on their telecare needs.
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ARCUS GLOBAL LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCA2024GC14
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Appian Software Switzerland LLC
The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APP24GC14
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NEUREX AI LIMITED
This is industry's first combined proven conversational AI with generative AI trained on large language model(LLM) and medical terminology sets UMLS which provides automated patient chart generation capabilities and clinical intelligence. Clinicians can view and access clinical summaries in the app or directly in the EPR using SMART on FHIR.
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ARCUS GLOBAL LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCA2024GC14
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Farthest Gate Limited
The Liberator Fixed Penalty Notice (FPN) solution is a market leading module forming part of the Liberator suite of products. Liberator FPN software can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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BLS International Services Ltd.
The software is used for network monitoring and end point monitoring as well as automated ticket generation through emails and SMS.
The software has special features for server utilization, health and pre failure alerts defined and send to the administrator.
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TRUSTMARQUE SOLUTIONS LIMITED
Trustmarque SIP Trunks provide a flexible alternative to ISDN and are compatible with leading IP PBX brands in the UK.
Compared to ISDN, SIP Trunks are cheaper, more flexible, and offer a robust business continuity service.
They deliver enhanced features including; automatic fail-over, flexible SIP channels and inbound call control.
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MRI SOFTWARE LIMITED
MRI Safer Communities is a comprehensive and connected case management solution for the social housing sector, that provides separate case pathways for Anti-Social Behaviour ASB and Domestic Abuse, equipping customer facing teams to better manage all aspects of their cases, including complaint handling, investigations, referrals, enforcements, prosecutions and reporting.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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CONTIEM LIMITED
Congility Content Server enables dynamic delivery of content/documentation to any device or platform.
You can deliver content to end-users via browser based portals, dedicated apps and Content-as-a-Service applications. Content types include; reference/training documentation, online help, etc.
It works primarily with XML/DITA format content, but supports other structured/unstructured formats (e.g. PDF..).
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EBO.AI (UK) LTD
Powered by Conversational AI, EBO’s portal enables two-way patient engagement, providing 24/7 access to automated appointment management, assessments and more. Fully EPR-interoperable and available via the NHS App, EBO prioritises inclusivity by supporting multi-lingual conversation, voice capability and reading age detection. The result? Increased efficiency, access and workforce capacity.
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Cinos
Healthcare Communications omni-channel communication platform Webex-Connect for Health enables healthcare providers to orchestrate and automate contextual, real-time interactions and end-to-end journeys across the patient pathway. Includes SMS/RCS/Voice/email/Video/Push/In-App/WhatsApp/Chatbots and much more. Offering integrations with leading EPR/PAS systems & Call Centre solutions facilitating a handoff to an administrator where required.